1. METU Library: A Pilot Institution in the
Performance-based Budgeting Project
Hale Yumşak & Emre Hasan Akbayrak
24th IATUL Conference, 2-5 June, 2003

2. Middle East Technical University
 FOUNDED IN 1956
 5 FACULTIES
 5 INSTITUTES
 2.197 FACULTY
 18.745 STUDENTS
 2.362 PUBLICATIONS
 3.384 PROJECTS

3. METU Library
 BOOKS 334.000
 BOUND JOURNALS 150.000
 CURRENT PRINT SUBSCRIPTIONS 1.399
 ELECTRONIC JOURNALS 10.284
 ELECTRONIC DATABASES 12

4. Mission
The mission of the library is developed
from the essential mission of METU, which
aims to carry out education, research, and
public service activities at the universal
standard level. With this mission, the METU
library strives to reveal that in order to
develop our society and humanity socially,
culturally, economically, scientifically, and
technologically, obtaining, producing,
practicing, spreading knowledge and
educating individuals with this knowledge
are necessary.

5. Vision
The vision of the library is based on the
needs of the education and research
programs of METU. The library aims to
provide knowledge for its users through
adopting contemporary computer and
network technologies in a rapid and
economical way and it aims to be a modern
information and document center which
presents knowledge free from time and
space, which is based on professional
mutual support and cooperation and which
catches up with the developments in this
area with the help of its staff.

6. The Performance-based Budgeting Project
 Since August 24th, 2001, the METU library
has been one of the six selected pilot
institutions of “The Performance-based
Budgeting Project”,
 The METU library has started to form a 5-
year strategic plan through this project with
an action plan including its mission, vision,
goals, weak and strong points in order to
provide a contemporary electronic information
and documentation center.

7. The Goal
 The METU library aims to increase the user
satisfaction through providing service in
accordance with modern library standards.

8. The Strategies of Material Collection
 To restrict the collection of print journals according to
facilities and present them on the electronic media
 To evaluate and improve the electronic journals in the
frame of cost, usage and requirements,
 To evaluate the collection of the library except for the
periodicals in the frame of usage, requirements and costs
and develop a plan to keep, transfer and present it,
 To form an “improvement mechanism of material
collection” in accordance with modern library principles,
 To form a collection of e-books with the aim of
establishing an electronic reserve center,
 To improve the basic collection of electronic reference,
 To transfer the theses to the electronic format and make
them available for the users.

9. The Strategies of User Service
 To improve the reference service and
transfer it to the web,
 To establish learning places (satellite
reserve and multimedia laboratory)
appropriate for users’ requirements,
 To develop informative programs in the
real environments and on the internet in
order to introduce the library resources
and service effectively.

10. The Strategies of Technology
 To establish the necessary informatics
support and technical structure in order to
sustain e-library collection and provide
service to the users in the electronic
media,
 To observe and adapt the innovations and
developing technologies in the library
management.

11. The Strategies of Physical Environment
 To improve the places which preserves printed
collection,
 To examine the use of places in the library in order
to change them into more modern, ergonomic and
functional places according to the staff’s and users’
requirements of the present library building,
 To transfer the printed collection, which is not used
intensively, to the “depository library”,
 To develop strategies for natural disasters and
implement these strategies.

12. The Strategies of Human Resources
 To make searches for allocation and staff
in order to employ temporary and
permanent personnel according to human
resources plans,
 To prepare and practice educational,
development and consulting programs
according to the requirements of human
resources,

13. The Strategies of Working Environment
 To improve the conditions by supplying
necessary supports and skills for user
satisfaction,
 To improve policies and practices that give
priority to the user satisfaction while
allocating resources and rewarding the staff,
 To establish an atmosphere that supports the
staff, provides the conditions for effective
service and encourages career development,
 To form a culture of organization that
proposes merits.

14. The Strategies of Improving
Organization and Management
 To form a “Commission of Strategic Planning”,
 To form a “Commission of Observation and
Evaluation of Performance”,
 To obtain consulting service in the field of
improving organization and evaluation,
 To form a unit of “Observation of Environment”,
 To form a unit of “adequacy and comparison” in
the fields of collection, user service, human
resources, technology, and physical resources,
 To form a unit of “Quality Assurance”,

15. The Strategies of Source and Support
 To form a “Consultative Committee of
Library”,
 To develop a network with various
organizations in Turkey and abroad in
order to receive support for education,
technology and employment,
 To develop and carry out the suggestions
of projects that can provide funding from
the organizations in Turkey and abroad

16. The Strategies of Social Service
 To announce the innovations in the fields of
library management and information management
through conferences, panel discussions, articles,
etc,
 To support the professional education programs
providing degrees in the fields of library
management and information management,
 To organize professional meetings and education
programs with the libraries in Turkey and relevant
organizations and to form study groups.

17. Some Important Action Plans
 Improving book collection
 Improving electronic collection
 Digitization of the theses
 Management of the Web
 User Education
 Improving Technical Structure
 Improving Physical Conditions

18. Survey
 Within this project, a survey has been made in
order to compare the user satisfaction levels
before and after the project. This survey has been
applied to three different user groups (academic
staff, M.A. and Ph.D. students, and
undergraduates). The survey has been performed
online with the academic staff and given to other
user groups in printed format.

19. Scales That Are Used For
Performance Measurement
 LibQUAL+
 E-Metrics
 ISO 11620

20. Memberships
 ANKOS (Anatolian University Libraries
Consortium)
 IATUL
 AMS
 SIAM

21. Thank you…
 Hale Yumşak hale@metu.edu.tr
 EmreHasan Akbayrak
akbayrak@metu.edu.tr