SlideShare a Scribd company logo
1 of 9
Keeping Healthcare Documents Electronic:

How Document
Automation Improves
Patient Care &
Compliance

#quitpaper
© Esker 2013

www.esker.com

INBOUND DOCUMENT AUTOMATION
Introduction — About Esker

#quitpaper

 Esker helps organizations around the world
Quit Paper™ by offering solutions (on-demand
or on-premises) to automate virtually any
manual document process.
-

Global headquarters in Lyon, France
In business for 28 years
In “the cloud” for 8 years
3,400+ of healthcare customers and 23
healthcare application partners
- Distributors in over 50 countries
- 4,500+ SaaS-based customers; 50,000+
SaaS-based users

Keeping Healthcare Documents Electronic

Inbound Documents
Introduction — About the Topic

#quitpaper

 Document automation
throughout the healthcare
continuum can help
organizations meet their
goals for maintaining
quality patient care and
safety, as well as assist in
the movement to EHR
(Electronic Health Records).

Keeping Healthcare Documents Electronic

Inbound Documents
Hot Topics in Healthcare — 2013

#quitpaper

 ICD-10: What ramifications does this
change have for your organization?
 Trying to meet Meaningful Use criteria
for Electronic Health Records

 A push toward linking reimbursement to
cost and quality outcomes
 Healthcare Exchanges
 Medicaid expansion in the states

Keeping Healthcare Documents Electronic

Inbound Documents
What’s the Result of So Many Changes
Being Pushed in a Short Time Period?

#quitpaper

 Resources are strained from a financial standpoint.
 Resources are strained from a time standpoint.

 Talent with experience can be hard to come by.
 Requirements that are being stated can be both
confusing and seemingly impossible for compliance
when looking across the technologies in use.

Keeping Healthcare Documents Electronic

Inbound Documents
What Has This Resulted In?

#quitpaper

 Organizations are searching for:

Keeping Healthcare Documents Electronic

Inbound Documents
What Can Be Done to Assist with
Meeting These Various Goals?

#quitpaper

 Look for areas where a single solution can “fit” in with
multiple systems.
 Find areas where experts are available that have capacity
to avoid having to build or maintain infrastructure.
 Partner with organizations that are already proven in the
field and understand the business climate for healthcare.
 Move away from a “silos” approach to solutions in the
organization towards a more “holistic” approach that can
have overlapping benefits in enterprise initiatives.

Keeping Healthcare Documents Electronic

Inbound Documents
Healthcare Information Exchanges

#quitpaper

 Goal: Information to follow a patient where and when it is needed,
across organizational, vendor, and geographic boundaries
 Challenges
 Data exchange standards, lack of interoperability with EHR’s
 Financing, Sustainability, Government Issues

Keeping Healthcare Documents Electronic

Inbound Documents
Want to Hear More?

#quitpaper

Click here to watch the full recorded webinar here:
https://www.dropbox.com/s/42or7e7ysg0a0dy/131008_Esker_HIMSS_
mHN.wmv?n=61495245
*Be sure to click the Download Button

And learn more about:

Key Performance Indicators

Meeting Compliance Goals with Automation

Solutions to Paper-Driven Bottlenecks

And more…

For more information on Esker’s
document automation solutions, please visit
http://www.esker.com
or
Call us at 1-800-368-5283
Keeping Healthcare Documents Electronic

Inbound Documents

More Related Content

More from Esker, Inc.

More from Esker, Inc. (20)

7 Benefits of Choosing Esker Mail Services
7 Benefits of Choosing Esker Mail Services7 Benefits of Choosing Esker Mail Services
7 Benefits of Choosing Esker Mail Services
 
AP Automation: Building a Successful Business Case
AP Automation: Building a Successful Business CaseAP Automation: Building a Successful Business Case
AP Automation: Building a Successful Business Case
 
Esker — THIS IS OUR STORY
Esker — THIS IS OUR STORYEsker — THIS IS OUR STORY
Esker — THIS IS OUR STORY
 
Facilitating a 40% Annual Growth Rate with Order Processing Automation
Facilitating a 40% Annual Growth Rate with Order Processing Automation Facilitating a 40% Annual Growth Rate with Order Processing Automation
Facilitating a 40% Annual Growth Rate with Order Processing Automation
 
Streamlining Accounts Payable Processes and Reducing Costs with Cloud-Based A...
Streamlining Accounts Payable Processes and Reducing Costs with Cloud-Based A...Streamlining Accounts Payable Processes and Reducing Costs with Cloud-Based A...
Streamlining Accounts Payable Processes and Reducing Costs with Cloud-Based A...
 
Cloud Faxing Checklist
Cloud Faxing ChecklistCloud Faxing Checklist
Cloud Faxing Checklist
 
Top Benefits Order Processing Automation
Top Benefits Order Processing AutomationTop Benefits Order Processing Automation
Top Benefits Order Processing Automation
 
New Levels of Efficiency with Accounts Payable Automation
New Levels of Efficiency with Accounts Payable AutomationNew Levels of Efficiency with Accounts Payable Automation
New Levels of Efficiency with Accounts Payable Automation
 
OPTIMIZING THE ENTRY AND ARCHIVING OF CUSTOMER ORDERS
OPTIMIZING THE ENTRY AND ARCHIVING OF CUSTOMER ORDERSOPTIMIZING THE ENTRY AND ARCHIVING OF CUSTOMER ORDERS
OPTIMIZING THE ENTRY AND ARCHIVING OF CUSTOMER ORDERS
 
REDUCING INVOICE COSTS WITH AP AUTOMATION AT A GLOBAL SHARED SERVICES CENTER
REDUCING INVOICE COSTS WITH AP AUTOMATION AT A GLOBAL SHARED SERVICES CENTERREDUCING INVOICE COSTS WITH AP AUTOMATION AT A GLOBAL SHARED SERVICES CENTER
REDUCING INVOICE COSTS WITH AP AUTOMATION AT A GLOBAL SHARED SERVICES CENTER
 
Corevist Case Study--3A Composites
Corevist Case Study--3A CompositesCorevist Case Study--3A Composites
Corevist Case Study--3A Composites
 
Accounts Payable Automation: Life Before & After Paper
Accounts Payable Automation: Life Before & After PaperAccounts Payable Automation: Life Before & After Paper
Accounts Payable Automation: Life Before & After Paper
 
Automating 100% of Customer Invoice Delivery
Automating 100% of Customer Invoice DeliveryAutomating 100% of Customer Invoice Delivery
Automating 100% of Customer Invoice Delivery
 
Esterline: Improving Overall Efficiency and Scalability in Order Processing w...
Esterline: Improving Overall Efficiency and Scalability in Order Processing w...Esterline: Improving Overall Efficiency and Scalability in Order Processing w...
Esterline: Improving Overall Efficiency and Scalability in Order Processing w...
 
MSA: Doubling Order Processing Speed with Esker's Fully Automated and SAP-Int...
MSA: Doubling Order Processing Speed with Esker's Fully Automated and SAP-Int...MSA: Doubling Order Processing Speed with Esker's Fully Automated and SAP-Int...
MSA: Doubling Order Processing Speed with Esker's Fully Automated and SAP-Int...
 
Terumo: Improving Order Management Efficiency with Cloud-Based Automation
Terumo: Improving Order Management Efficiency with Cloud-Based AutomationTerumo: Improving Order Management Efficiency with Cloud-Based Automation
Terumo: Improving Order Management Efficiency with Cloud-Based Automation
 
The 12 Days of Christmas- What Automation Gave to Me
The 12 Days of Christmas- What Automation Gave to MeThe 12 Days of Christmas- What Automation Gave to Me
The 12 Days of Christmas- What Automation Gave to Me
 
3 Success Factors to Improve KPIs for Accounts Payable Shared Services
3 Success Factors to Improve KPIs for Accounts Payable Shared Services3 Success Factors to Improve KPIs for Accounts Payable Shared Services
3 Success Factors to Improve KPIs for Accounts Payable Shared Services
 
International Customer Service Association Annual Conference 2013
International Customer Service Association Annual Conference 2013International Customer Service Association Annual Conference 2013
International Customer Service Association Annual Conference 2013
 
Webinar Preview: Achieving Paper-free Accounts Payable
Webinar Preview: Achieving Paper-free Accounts PayableWebinar Preview: Achieving Paper-free Accounts Payable
Webinar Preview: Achieving Paper-free Accounts Payable
 

Recently uploaded

Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
 

Recently uploaded (20)

Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
HTML Injection Attacks: Impact and Mitigation Strategies
HTML Injection Attacks: Impact and Mitigation StrategiesHTML Injection Attacks: Impact and Mitigation Strategies
HTML Injection Attacks: Impact and Mitigation Strategies
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfTech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of Brazil
 

Keeping Healthcare Documents Electronic

  • 1. Keeping Healthcare Documents Electronic: How Document Automation Improves Patient Care & Compliance #quitpaper © Esker 2013 www.esker.com INBOUND DOCUMENT AUTOMATION
  • 2. Introduction — About Esker #quitpaper  Esker helps organizations around the world Quit Paper™ by offering solutions (on-demand or on-premises) to automate virtually any manual document process. - Global headquarters in Lyon, France In business for 28 years In “the cloud” for 8 years 3,400+ of healthcare customers and 23 healthcare application partners - Distributors in over 50 countries - 4,500+ SaaS-based customers; 50,000+ SaaS-based users Keeping Healthcare Documents Electronic Inbound Documents
  • 3. Introduction — About the Topic #quitpaper  Document automation throughout the healthcare continuum can help organizations meet their goals for maintaining quality patient care and safety, as well as assist in the movement to EHR (Electronic Health Records). Keeping Healthcare Documents Electronic Inbound Documents
  • 4. Hot Topics in Healthcare — 2013 #quitpaper  ICD-10: What ramifications does this change have for your organization?  Trying to meet Meaningful Use criteria for Electronic Health Records  A push toward linking reimbursement to cost and quality outcomes  Healthcare Exchanges  Medicaid expansion in the states Keeping Healthcare Documents Electronic Inbound Documents
  • 5. What’s the Result of So Many Changes Being Pushed in a Short Time Period? #quitpaper  Resources are strained from a financial standpoint.  Resources are strained from a time standpoint.  Talent with experience can be hard to come by.  Requirements that are being stated can be both confusing and seemingly impossible for compliance when looking across the technologies in use. Keeping Healthcare Documents Electronic Inbound Documents
  • 6. What Has This Resulted In? #quitpaper  Organizations are searching for: Keeping Healthcare Documents Electronic Inbound Documents
  • 7. What Can Be Done to Assist with Meeting These Various Goals? #quitpaper  Look for areas where a single solution can “fit” in with multiple systems.  Find areas where experts are available that have capacity to avoid having to build or maintain infrastructure.  Partner with organizations that are already proven in the field and understand the business climate for healthcare.  Move away from a “silos” approach to solutions in the organization towards a more “holistic” approach that can have overlapping benefits in enterprise initiatives. Keeping Healthcare Documents Electronic Inbound Documents
  • 8. Healthcare Information Exchanges #quitpaper  Goal: Information to follow a patient where and when it is needed, across organizational, vendor, and geographic boundaries  Challenges  Data exchange standards, lack of interoperability with EHR’s  Financing, Sustainability, Government Issues Keeping Healthcare Documents Electronic Inbound Documents
  • 9. Want to Hear More? #quitpaper Click here to watch the full recorded webinar here: https://www.dropbox.com/s/42or7e7ysg0a0dy/131008_Esker_HIMSS_ mHN.wmv?n=61495245 *Be sure to click the Download Button And learn more about:  Key Performance Indicators  Meeting Compliance Goals with Automation  Solutions to Paper-Driven Bottlenecks  And more… For more information on Esker’s document automation solutions, please visit http://www.esker.com or Call us at 1-800-368-5283 Keeping Healthcare Documents Electronic Inbound Documents

Editor's Notes

  1. Esker starts the presentation at this slide--I thought it might be helpful to give a brief overview to you of who we are and why we feel so strongly about this topic.At Esker, our mission is to help businesses “Quit Paper” — and improve processes by eliminating manual tasks. While we use the “Quit Paper” as a sort of battle call – it is really so much more than quitting actual “paper” because today it is not just paper but any document, including fax, secure email, and some electronic files that are received that create much of the manual tasks that are taking place in healthcare organizations to get to the “Electronic Record”.Esker has been recognized by Gartner, IDC and other analysts as a key player in the market for document process automation solutions. We work with healthcare organizations across the country with both on-site and cloud solutions for everything from basic faxing on up to full document automation.Esker has a patent on the core technology behind its document process automation solutions. And we’ve been a pioneer in Software as a Service. This isn’t a new thing for us … we’ve doing it for about 8 years.
  2. As a part of the discussion– we’ll invite you to participate in a couple poll questions.Time for question #1—
  3. Time for Poll Question #2 after this slide--Every day organizations are reaching out to other organizations trying to find the best way to handle various situations. Our customer service team probably talks to 5 healthcare companies every day calling in trying to determine the best method to handle documents because of changes that are being made in one area of their organization or another.A typical call begins with a discussion on a new system that’s being implemented that is no longer compatible with the old system and looking at ways to align with the new technology. That initial discussion then frequently moves to other topics where we find that there is a whole range of solutions in place requiring multiple servers, fax boards, maintenance agreements, renewals, and on and on.