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Eyad Abdulelah AbdulBaqi
Mobile: + 966 567337367
Email: eyad.baqi@gmail.com
Personal Information
Birth: June 28th, 1981
Citizenship: Saudi Arabia, Al Khobar
Marital Status: Married
Career Objective
To work in a place where I can progress, adapt my skills CRM, Electronic Banking, Ecommerce,
Development and System Analysis and Design, Find recognition and appreciation of productivity in
Order to achieve further goals and gain experience.
Academic qualifications
Yarmouk University, Irbid, Jordan.
B.Sc. in Management Information System (MIS) Degree awarded: 2002-2006.
Professional Experience 9 years
Sep 2013 – Present Saudi Investment Bank (SAIB)./Riyadh
As Quality Assurance Specialist
Roles include liaison between ITG and the bank business departments for the related bank
project requests. Requests range from major projects to System fixes and functionality
enhancements.
Being Interface between Business and Software Product Development
Follow-up and coordinate with Developer & Business
Document the Test Details
Work closely with Business Analysts, Architects, Developers in order to discuss any QA related
aspects
Arranging UAT Testing with the business users & make sure business is doing UAT perfectly.
April 2011 – Sep 2013 Saudi Investment Bank (SAIB)/ As IT Assistant Manager
Raise Defect with Technology team for any issues observe while performing UAT
Understand the end and impact of project to operations
Execute test scenarios & Track defects
Update system status on daily , weekly , monthly bases and when required to help Items which
need focus
April 2007 – April 2011 Saudi Investment Bank (SAIB)/ As IT Officer
Change control management, tracking of change control related activities.
Testing the core system, Internet Banking.
Manage and control change process
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Lead application release to production
Facilitate team communication and ensure the releases are implemented as per the schedule
Projects
CRM – Loan origination System (LOS).
CRM – Account opening System (AOS).
CRM – ATM card.
CRM – Credit Card.
CRM – customer 360.
CRM – Anti money laundry.
CRM – Murabaha Deposit system.
CRM – Case management system.
CRM – Sales and marketing.
CRM – survey module.
CRM – Home mortgage finance
CRM – Signature verification system
CRM – Teller branch automation
Courses Certified by (SAIB Academy) Taken “2007 – 2015”
Leadership & Supervision
Consumer Behavior
Conflict Management
Basic Accounting
Project Management
The Art of Negotiation
Organizational Behavior
Business communication.
Operation Research, project management & system analysis and design.
Principles of Banking.
Managing Productivity, Processes and Quality.
SAMA SARIE Technical Training
Computing & Programming Skills
Microsoft office applications.
Write and speak English.
Self-motivated, initiative, accurate and well organized.
Contributing to my organizational and administrative skills.
Interests
-Internet and Technology - Traveling
- Blogging - Basketball.
References
References are available upon request.
