This is a presentation I put together to illustrate the policies and procedures one should complete in order to make a successful flight from a cabin perspective.

1. CABIN SERVICE and SAFETY PROCEDURES

2. 3 STEPS PRE FLIGHT INFLIGHT SERVICE AND SAFETY LANDING

4. Know aircraft equipment and its limitations

5. Know your own limits on passenger behavior

6. Be aware of regulatory requirements

9. Flight time

10. Flight destination

11. Passenger passport information if needed

12. Service and maintenance announcements

13. PART 135 or 91

16. Check and secure safety and emergency equipment

17. Secure cabin

18. Observe sterile cockpit

19. Communicate with your crewIF YOU HAVE ANY QUESTIONS ASK PIC!!

21. Review travel information

22. Maintain regular contact with cockpit

24. Dining services

25. Offer music, movies, or reading material

26. Pillows, blankets, and eye masks if overnight flight

28. Professional table setting for 2-4 passengers

29. Serving luxury food items

30. Performing under pressure

31. The art of hospitality

32. Details make the Difference

33. Service Protocol

35. Wine at 30,000 feet

36. The impact of cold and heat on wine

37. Introduction to Champagne, Burgundy and Bordeaux

38. Correct opening of Champagne and wines

39. Preparing tea and its considerations

40. Introduction to premium spirits

43. Notify PIC

44. Assist passengers

46. CONCLUSION and Q & A