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Moving	
  from	
  	
  
Marke.ng	
  to	
  Markerching!	
  
(Ensure	
  your	
  marke.ng	
  investment	
  delivered	
  real	
  sales)	
  


                             Tweet	
  about	
  today	
  
                             #marke'ng4SUB	
  

  19th	
  July	
  2012	
     Slides	
  will	
  be	
  available	
  for	
  download	
  
                             www.Slideshare.net/Fanclubgroup	
  
Our	
  mission	
  today	
  




	
     	
  	
  
                  	
  To	
  help	
  you	
  get	
  more	
  bang	
  for	
  your	
  marke6ng	
  buck	
  

                              To	
  help	
  you	
  create	
  be7er	
  brands	
  

                                            To	
  inspire	
  you!             	
  	
  
Today	
  speakers	
  

Les	
  Mear:	
  
  	
   	
        	
  23	
  years	
  marke.ng	
  experience	
  
  	
   	
        	
  Started	
  two	
  businesses	
  

Philip	
  Slade:	
  
 	
   	
       	
  25	
  years	
  adver.sing	
  experience	
  
 	
   	
       	
  Started	
  three	
  businesses	
  
Star'ng	
  a	
  business	
  



It	
  can	
  be	
  a	
  bloody	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
       nightmare!	
  
Star'ng	
  a	
  business	
  



But	
  it	
  can	
  also	
  be	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
bloody	
  brilliant!	
  
                                                        FImage	
  used	
  for	
  illustra.on	
  only	
  no	
  rights	
  claimed.lickr	
  User	
  -­‐	
  c	
  2090	
  Renee	
  
                                                        Silverman	
  
Star'ng	
  a	
  business	
  

              	
  Crea.ng	
  the	
  brand	
  for	
  your	
  venture	
  is	
  	
  
                     fun	
  and	
  makes	
  it	
  feel	
  ‘real’	
  

                 	
  But	
  it	
  also	
  costs	
  .me	
  and	
  money!	
  



But	
  a	
  well	
  designed	
  and	
  managed	
  brand	
  makes	
  money!	
  
BRAND	
  BUILDING	
  IN	
  THE	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
      START-­‐UP	
  BUSINESS	
  
(The	
  game	
  hasn’t	
  changed	
  –	
  only	
  how	
  it’s	
  played)	
  
What	
  is	
  a	
  brand?	
  




         ?       Image	
  used	
  for	
  illustra.on	
  only	
  no	
  rights	
  
                 claimed.Flickr	
  User	
  -­‐	
  ores2k	
  
                                                                                   ?
Understand	
  what	
  drives	
  people,	
  and	
  
     you	
  understand	
  brands	
  
Understanding	
  people?	
  




                                                              PAIN	
                                         PLEASURE	
  




Image	
  used	
  for	
  illustra.on	
  some	
  rights	
  claimed.Flickr:	
  By	
  
GORE-­‐TEX®	
  Products	
  No	
  real	
  name	
  given	
  	
  	
  
Understanding	
  people?	
  


    PAIN	
                                                                                     PLEASURE	
  

  “I	
  need	
  to	
  cook	
  but	
  
          I’m	
  6red”	
                                                                       “I	
  don’t	
  have	
  to	
  cook	
  
                                                                                                      or	
  clean	
  up!”	
  
“I	
  feel	
  guilty	
  I’ve	
  not	
  
      treated	
  the	
  kids	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
       “The	
  kids	
  will	
  love	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
           in	
  ages”	
                                                                            me	
  for	
  it!”	
  
Understanding	
  people?	
  




                                                                                            ILTER
                                                                                           F

Image	
  used	
  for	
  illustra.on	
  some	
  rights	
  claimed.Flickr:	
  By	
  
GORE-­‐TEX®	
  Products	
  No	
  real	
  name	
  given	
  	
  	
  
Filter	
  &	
  Focus	
  




  ILTER
 F
Filter	
  &	
  Focus	
  




  ILTER
 F
Understanding	
  people?	
  

                                      EMOTIONAL	
  	
  
                                        NEEDS	
  


RATIONAL	
  	
  
 NEEDS	
  
Successful	
  brands	
  meet	
  	
  
     both	
  needs?	
  
Mee'ng	
  Ra'onal	
  &	
  Emo'onal	
  needs	
  



Let’s	
  go	
  car	
  shopping!	
  
Mee'ng	
  Ra'onal	
  &	
  Emo'onal	
  needs	
  


 Meets	
  my	
  ra'onal	
  needs	
                  Addresses	
  emo'onal	
  needs	
  




Fits	
  my	
  budget	
  ✔	
  
                                                     I	
  will	
  look	
  	
  &	
  feel	
  successful	
  ✔	
  
Reliable	
  ✔	
  
                                                     My	
  friends	
  will	
  approve	
  ✔            	
  
Good	
  fuel	
  consump6on	
  ✔              	
      Will	
  look	
  great	
  outside	
  house	
  ✔            	
  
Can	
  fit	
  the	
  kids	
  in	
  ✔   	
             Golf	
  clubs	
  will	
  fit	
  in	
  the	
  boot	
  ✔	
  	
  
So	
  in	
  simple	
  terms,	
  what	
  does	
  a	
  brand	
  do?	
  

	
  A	
  brand	
  can	
  be	
  seen	
  as	
  a	
  device	
  that	
  connects	
  you	
  with	
  your	
  market	
  

        You	
  	
  	
                              Your	
  	
                             Your	
  	
  
      Business	
                                  Brand	
                                Market	
  
So	
  what’s	
  the	
  difference	
  between	
  	
  
         a	
  brand	
  and	
  a	
  logo?	
  
What	
  is	
  a	
  logo?	
  

A	
  logo	
  is	
  a	
  short-­‐cut	
  to	
  a	
  brands	
  world	
  	
  
What	
  is	
  a	
  logo?	
  

A	
  logo	
  is	
  a	
  short-­‐cut	
  to	
  a	
  brands	
  world	
  	
  
What	
  is	
  a	
  logo?	
  

A	
  logo	
  is	
  a	
  short-­‐cut	
  to	
  a	
  brands	
  world	
  	
  
What	
  is	
  a	
  logo?	
  

A	
  logo	
  is	
  a	
  short-­‐cut	
  to	
  a	
  brands	
  world	
  	
  




Oooh	
  lovely	
  Chocolate!	
  	
  	
  	
  V	
  	
  	
  	
  	
  didn’t	
  they	
  do	
  something	
  nasty	
  in	
  Africa	
  with	
  baby's	
  milk?	
  
What	
  is	
  a	
  logo?	
  

A	
  logo	
  is	
  a	
  short-­‐cut	
  to	
  a	
  brands	
  world	
  	
  
SUMMARY	
  




Understanding	
  Brands	
  is	
  understanding	
  People	
  
THE	
  7	
  SECRETS	
  	
  
    OF	
  BRAND	
  
COMMUNICATIONS	
  
The	
  7	
  Secrets	
  of	
  Brand	
  Communica'ons	
  


                                 	
  CONNECTION	
  	
  

     CALL	
  TO	
  ACTION	
                               CUT-­‐THROUGH	
  




    CONSISTENCY	
  
                                BRANDS	
                          CLARITY	
  



                    CONTRAST	
                    CERTAINTY	
  



                                (COMPOSITION)	
  
                                                                  	
  ©	
  Fan	
  Club	
  Communica.ons	
  Ltd	
  2012	
  
THE	
  1ST	
  SECRET	
  




Image	
  used	
  for	
  illustra.on	
  only	
  some	
  rights	
  claimed.	
  By	
  coolmallu	
  No	
  real	
  name	
  given	
  
THE	
  2ND	
  SECRET	
  




               CONNECTION	
  



Image	
  used	
  for	
  illustra.on	
  only	
  some	
  rights	
  claimed.	
  Flickr	
  user	
  INTVGene	
  Ryan	
  Amos	
  
THE	
  3rd	
  SECRET	
  




                   CLARITY	
  



Image	
  used	
  for	
  illustra.on	
  only	
  some	
  rights	
  claimed.	
  Flickr:	
  By	
  MSVG	
  Michael	
  Gil	
  
THE	
  4TH	
  SECRET	
  




CERTAINTY	
  
THE	
  5TH	
  SECRET	
  




CONTRAST	
  
THE	
  6TH	
  SECRET	
  




CONSISTENCY	
  
THE	
  7TH	
  SECRET	
  




CALL	
  TO	
  ACTION	
  
The	
  8th	
  Secret!	
  
THE	
  8TH	
  SECRET	
  




COMPOSITION	
  
Summary	
  


                             	
  CONNECTION	
  	
  

 CALL	
  TO	
  ACTION	
                               CUT-­‐THROUGH	
  




CONSISTENCY	
  
                            BRANDS	
                          CLARITY	
  



                CONTRAST	
                    CERTAINTY	
  



                            (COMPOSITION)	
  
                                                              	
  ©	
  Fan	
  Club	
  Communica.ons	
  Ltd	
  2012	
  
SUMMARY	
  




                                                                                     	
  Brands	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  People	
  




Image	
  used	
  for	
  illustra.on	
  some	
  rights	
  claimed.Flickr:	
  By	
  
GORE-­‐TEX®	
  Products	
  No	
  real	
  name	
  given	
  	
  	
  
 Next	
  –	
  How	
  to	
  turn	
  all	
  the	
  theory	
  into	
  ac.on!	
  

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Les mear introduction to marketing for start ups

  • 1. Moving  from     Marke.ng  to  Markerching!   (Ensure  your  marke.ng  investment  delivered  real  sales)   Tweet  about  today   #marke'ng4SUB   19th  July  2012   Slides  will  be  available  for  download   www.Slideshare.net/Fanclubgroup  
  • 2. Our  mission  today          To  help  you  get  more  bang  for  your  marke6ng  buck   To  help  you  create  be7er  brands   To  inspire  you!    
  • 3. Today  speakers   Les  Mear:        23  years  marke.ng  experience        Started  two  businesses   Philip  Slade:        25  years  adver.sing  experience        Started  three  businesses  
  • 4. Star'ng  a  business   It  can  be  a  bloody                               nightmare!  
  • 5. Star'ng  a  business   But  it  can  also  be                       bloody  brilliant!   FImage  used  for  illustra.on  only  no  rights  claimed.lickr  User  -­‐  c  2090  Renee   Silverman  
  • 6. Star'ng  a  business    Crea.ng  the  brand  for  your  venture  is     fun  and  makes  it  feel  ‘real’    But  it  also  costs  .me  and  money!   But  a  well  designed  and  managed  brand  makes  money!  
  • 7. BRAND  BUILDING  IN  THE                             START-­‐UP  BUSINESS   (The  game  hasn’t  changed  –  only  how  it’s  played)  
  • 8. What  is  a  brand?   ? Image  used  for  illustra.on  only  no  rights   claimed.Flickr  User  -­‐  ores2k   ? Understand  what  drives  people,  and   you  understand  brands  
  • 9. Understanding  people?   PAIN   PLEASURE   Image  used  for  illustra.on  some  rights  claimed.Flickr:  By   GORE-­‐TEX®  Products  No  real  name  given      
  • 10. Understanding  people?   PAIN   PLEASURE   “I  need  to  cook  but   I’m  6red”   “I  don’t  have  to  cook   or  clean  up!”   “I  feel  guilty  I’ve  not   treated  the  kids                                 “The  kids  will  love                         in  ages”   me  for  it!”  
  • 11. Understanding  people?   ILTER F Image  used  for  illustra.on  some  rights  claimed.Flickr:  By   GORE-­‐TEX®  Products  No  real  name  given      
  • 12. Filter  &  Focus   ILTER F
  • 13. Filter  &  Focus   ILTER F
  • 14. Understanding  people?   EMOTIONAL     NEEDS   RATIONAL     NEEDS  
  • 15. Successful  brands  meet     both  needs?  
  • 16. Mee'ng  Ra'onal  &  Emo'onal  needs   Let’s  go  car  shopping!  
  • 17. Mee'ng  Ra'onal  &  Emo'onal  needs   Meets  my  ra'onal  needs   Addresses  emo'onal  needs   Fits  my  budget  ✔   I  will  look    &  feel  successful  ✔   Reliable  ✔   My  friends  will  approve  ✔   Good  fuel  consump6on  ✔   Will  look  great  outside  house  ✔   Can  fit  the  kids  in  ✔   Golf  clubs  will  fit  in  the  boot  ✔    
  • 18. So  in  simple  terms,  what  does  a  brand  do?    A  brand  can  be  seen  as  a  device  that  connects  you  with  your  market   You       Your     Your     Business   Brand   Market  
  • 19. So  what’s  the  difference  between     a  brand  and  a  logo?  
  • 20. What  is  a  logo?   A  logo  is  a  short-­‐cut  to  a  brands  world    
  • 21. What  is  a  logo?   A  logo  is  a  short-­‐cut  to  a  brands  world    
  • 22. What  is  a  logo?   A  logo  is  a  short-­‐cut  to  a  brands  world    
  • 23. What  is  a  logo?   A  logo  is  a  short-­‐cut  to  a  brands  world     Oooh  lovely  Chocolate!        V          didn’t  they  do  something  nasty  in  Africa  with  baby's  milk?  
  • 24. What  is  a  logo?   A  logo  is  a  short-­‐cut  to  a  brands  world    
  • 25. SUMMARY   Understanding  Brands  is  understanding  People  
  • 26. THE  7  SECRETS     OF  BRAND   COMMUNICATIONS  
  • 27. The  7  Secrets  of  Brand  Communica'ons    CONNECTION     CALL  TO  ACTION   CUT-­‐THROUGH   CONSISTENCY   BRANDS   CLARITY   CONTRAST   CERTAINTY   (COMPOSITION)    ©  Fan  Club  Communica.ons  Ltd  2012  
  • 28. THE  1ST  SECRET   Image  used  for  illustra.on  only  some  rights  claimed.  By  coolmallu  No  real  name  given  
  • 29. THE  2ND  SECRET   CONNECTION   Image  used  for  illustra.on  only  some  rights  claimed.  Flickr  user  INTVGene  Ryan  Amos  
  • 30. THE  3rd  SECRET   CLARITY   Image  used  for  illustra.on  only  some  rights  claimed.  Flickr:  By  MSVG  Michael  Gil  
  • 31. THE  4TH  SECRET   CERTAINTY  
  • 32. THE  5TH  SECRET   CONTRAST  
  • 33. THE  6TH  SECRET   CONSISTENCY  
  • 34. THE  7TH  SECRET   CALL  TO  ACTION  
  • 36. THE  8TH  SECRET   COMPOSITION  
  • 37. Summary    CONNECTION     CALL  TO  ACTION   CUT-­‐THROUGH   CONSISTENCY   BRANDS   CLARITY   CONTRAST   CERTAINTY   (COMPOSITION)    ©  Fan  Club  Communica.ons  Ltd  2012  
  • 38. SUMMARY    Brands                                                                              People   Image  used  for  illustra.on  some  rights  claimed.Flickr:  By   GORE-­‐TEX®  Products  No  real  name  given      
  • 39.  Next  –  How  to  turn  all  the  theory  into  ac.on!