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Life Sciences
Business Opportunities in
Health Sector

Tunisia
October 2011
Introduction

             •   Objectives
                  – Describe the Health sector ecosystem in Tunisia
                  – Identify concrete business opportunities for Finnish companies in the
                     Health sector
                  – Formulate market-entry recommendations
                  – Initiate networking with local key players

             •   Method
                  – Secondary data analysis
                  – Interviews/visits
                      • Ministry of Public Health
                      • Charles Nicolle public hospital
                      • Institut Pasteur
                      • Sidi Thabet Technopole
                      • Clinique El Amen Mutuelleville
                      • Clinique Générale et Cardio-Vasculaire de Tunis
                      • Dr. Stefano Lazzarri, WHO Tunisia Representative



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Contents

             1.   Tunisia in brief
             2.   Market characteristics
             3.   Ecosystem & main players
             4.   Business models
             5.   Tunisia SWOT




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Tunisia

             Population        10,5 million

             Area              163 610 km2

             Capital           Tunis
             •
             Languages         Arabic, French

             Currency          Tunisian dinar (TND)
                               (1€ = 1.94 approx.)

             GDP 2010          33.4 billion €
                               (per capita € 3180)

             Minim. wage 121 € / month
                               (40 h work week)

             Government Presidential Republic



             Sources: CIA World Fact Book, IMF: WEO
             database, Portail de l’Industrie Tunisienne, Map
24/10/2011   © U4Travel, UK, Flag: CIA WFB                      © Finpro   4
Economic indicators

                               2010                    2009                • Economic, political and social
   Unemployment                13.0 %                  13.3%               situation has been stable until
   GDP growth                  3.7 %                   3.1%                the Arab Spring
   Inflation                   4.4 %                   3.5 %
   FDI (M€)                    1140.9                  1212.1              • Competitiveness: 32nd among
                                                                           139 countries, 1st in Africa (WEF
   Investment rate
                               24.3 %                  24.2 %              2010-2011)
   as a % of GDP



                FDI per sector 2010 (M€)                                         GDP by sector 2010
  800
                                                                                                 Services
  600
  400                                                                                            Manufacturing
  200                                                                                            industries

    0                                                                                            Agriculture and
                                                                                                 fisheries
                                                                                                 Non manufacturing
                                                                                                 industries
                                                                                                 Others


               Sources: INS, FIPA, IMF: WEO, African
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Trade

 •    Tunisian economy is diversified and competitive
 •    Tourism has traditionally been the most important sector in Tunisia followed by
      manufacturing industry and agriculture, but the focus is on technology and
      innovation based economy.
 •    In 2010 the country’s exports amounted to EUR 16 billion, whereas imports
      were EUR 15 billion, leading to a trade surplus. Tunisia's main exports are
      manufactured products (clothing, machinery and transport equipment) energy
      and agricultural products.

                  Trade of Tunisia (M€)                                 Imports of Tunisia 2010
       20000                                                                                      Consumption
                                                                                                  products (exc.
       15000                                                                                      food)
                                                                                                  Raw and semi-
                                                            2009                                  finished materials
       10000
                                                            2010
                                                                                                  Equipment
        5000
                                                                                                  products

             0
                                                                                                  Oil products
                  Exports       Imports       Balance
       -5000


                 Sources: INS, FIPA; OBG: the report 2010
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Trading partners

             •    European Union is Tunisia’s biggest trading partner. EU exports to Tunisia amounted to
                  EUR 8.9 billion and EU imports from Tunisia EUR 7.9 billion (2009)
                     – Tunisia has signed an Association Agreement with the EU. The trade of goods is
                        already liberated from customs, but negotiations of services trade and agricultural
                        products are ongoing.
                     – Major imports from the EU include machinery and transport equipment (38%),
                        textiles (13%), chemicals (9.9%) and energy (8.5%)
             •    Finnish exports to Tunisia reached EUR 53.6 million in 2010, whereas imports amounted
                  to EUR 8.6 million
                     – Finnish exports include industrial machinery, communications equipment, wood and
                        crude materials

                      Major export partners                                Major import partners


                                                      EU27                                         EU27
                                                      Libya                                        Libya
                                                      India                                        Turkey
                                                      United States                                China
                                                      Algeria                                      Algeria




             Sources: EU Commmission, Tullihallitus
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Key Tunisian companies

                                1                                              2                                3
                  STIR – Tunisian                                  Tunisie Télécom                 STEG – Tunisian
                 Refining Industries                             Leading telecom operator,
                                                                    partly state-owned
                                                                                                     Company for
                      company                                       Turnover: 827 M€              Electricity and Gas
                                                                                                         State-owned
                 State-owned company that                                                             Turnover: 1155 M €
                 operates under the Ministry
                 of Industry and Technology.
                      Turnover: 1225 M€



                                                                               4                                5

                                                                   GCT – Group                   National Company of
                                                                 Chimique Tunisien               Oil Distribution AGIL
                                                                                                  Commercializing of oil products
                                                                Phosphoric acid and fertilizer   and their derivatives, State-owned
                                                                  production, state-owned                Turnover: 675 M€
                                                                     Turnover: 521 M€




             Sources: Corporate websites; Classement des plus
             grandes entreprises tunisiennes
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Development policy

             •     Old government’s 12th Development Plan for 2010-2014 aims at improving the
                   standard of living for all Tunisians
                     – Goal: GDP up till 5.4 %, cutting unemployment to 11.4 % by creating
                        425 000 jobs
                     – Expanding health & social coverage  improving human development index
                        to the level of developed countries
                     – Creating knowledge based, innovation and technology driven society 
                        increasing the number of high-qualified engineers, creating employment for
                        the young graduates
                     – Developing infrastructure: EUR 12.250 billion to energy sector (e.g. solar &
                        wind power), EUR 4.512 billion to ICT sector (digital television, modernizing
                        telecommunication infrastructure), EUR 2.850 billion to scientific research and
                        technological development etc.

             •     Health sector has always been one of the privileges in Tunisia’s social and
                   economic politics
                     – Tunisia figures among the countries which have put in place a health policy
                        that aims at ensuring health care access to the entire population

             •     Future development of the country depends on the outcome of the elections
                   in October 23, 2011

             Sources: Min. of Development & Cooperation,
             EU delegation,

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Doing business in Tunisia

             •     Exporting to Tunisia
                     – On the basis of the Associations Agreement, Tunisia is looking for preferential
                        status with the EU, i.e. partenariat privilégié
                     – The most used method of payment in Tunisia is letter of credit - international
                        transfer and documentary remittance are also possible.
             •     Investing in Tunisia
                     – Good investment and business environment (69 th out of 183 countries in WB’s
                        Doing Business 2010). Fairly good banking system.
                     – Offshore advantages in taxation e.g. full tax exemption on exports-derived
                        profits for the first 10 years and taxation at a low rate of 10% after this period
                        of ten years for the life of the company.
                     – Produced goods can be exported to third countries.
                     – Tunisia continues to attract Foreign Direct Investment (FDI). Partnership plays
                        a major role as nearly half of foreign companies have mixed capital; they are
                        associated with Tunisians in joint venture.
             •     Corruption
                     – In 2010, Tunisia ranked 59th out of 178 countries in the Corruption Perception
                        Index, ahead Greece, Italy and Romania, as well as most Arab and African
                        countries.
             •     Travel & safety issues
                     – No visa needed for Finns staying less than 3 months
                     – Safe country for foreign people, yet cultural issues must be considered
                 Sources: FIPA Transparency
                 International;. Muslim trade network,
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1.   Tunisia in brief
             2.   Market characteristics
             3.   Ecosystem & main players
             4.   Business models
             5.   Tunisia SWOT




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Market for Health and Wellbeing

                   •      Tunisia has one of the most developed health care sectors in the MENA
                          region
                             – Government’s goal is to transform country into regional centre for medical services
                               by 2016
                             – 6.8 % of national budget spent on health care in 2009
                             – Country is set to meet its Millennium Development Goals by 2015
                             – Health tourism from neighbouring countries & Europe growing
                   •      Public sector is primary provider, private sector is expanding
                             – There are many differences in services between public and private sectors
                   •      The prevalence of chronic, non-communicable diseases (cardio-vascular
                          diseases, cancer) is rising sharply among Tunisians
                             – Smoking is a common habit in Tunisia (males: 58 %, females:7 % in 2006) and
                               obesity is increasing (males: 14 %, females: 33 % in 2008). Demographic and
                               epidemiological change has put a strain on public health care infrastructure 
                               private sector is encouraged to fill the cap.
                             – Pharmaceutical production is rapidly increasing to meet rising domestic demand
                   •      Wellbeing services in the country are increasing
                             – Thalassotherapy (seawater treatment) centres have attracted 150 000 tourists
                               annually
                   •      Tunisia’s growing middle class is able to afford wider range of services
                          and consumer goods

             Sources: OBG the report – Tunisia, EU delegation Tunis, WHO


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Tunisia: Health Profile

                                                                                         Health Expenditure
                                                                                          % of total (2009)
                                                                                                                       Public
                                                                                                                       Private




                                                                                         Consumer Expenditure
                                                                                          on Health Goods &
                                                                                         Medical Services (M €)
                                                                                  1500

                                                                                  1000

                                                                                   500


      Sources: WHO Eastern Mediterranean Regional office Statistics,                 0
      WHO:Global Health Observatory                                                      1990   1995   2000   2005   2010   2015

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Hospital framework in Tunisia




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Structure of the Public Health Care

                                                  The university hospitals consist of general
                   University                     and specialized centres. Specialized
                   hospitals                      centres offer treatment in a single medical
                      (30)                        speciality whereas the general hospitals
                                                  provide treatment in multiple specialities.

                                                  Tunisia is divided into 24 regions and
                   Regional                       each region has one or more regional
                   hospitals                      hospitals.
                     (33)
                                                  Regions are further divided into
                                                  delegations, and each delegation has a
                                                  district hospital. District hospitals are quite
               District hospitals                 small units which ensure necessary
                      (109)                       treatment in urgencies. They have beds
                                                  and own laboratories, in some cases also
                                                  specialists.

             Basic Health Facilities              Basic Health facilities provide daytime
                    (2800)                        care and have no beds. They concentrate
                                                  on preventative care and treating common
                                                  diseases.


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Public Sector

             •   Health care infrastructure comprises 30 university hospitals and 33
                 regional hospitals, as well as 6 policlinics.
                   – Hospitals are located in big cities. There are limited health care
                      resources in rural areas.
                   – The total bed capacity of the public sector is 17 000 – 18 000.
                   – University hospitals and basic care facilities are usually effective care
                      providers, but regional hospitals’ operations could be improved.
                   – Management of the public sector
                      is highly centralized, Ministry of       Resources per 10 000 people     2010
                      Public Health controls the whole        Physicians                       12.3
                      sector.
                                                                                 Dentists                            2.4
                                                                                                                   (2009)
             •   Tunisian hospitals have a lot of                                Pharmacists                         3.1
                 international cooperation by
                                                                                 Nursing and midwifery             32.5
                 twinning with European hospitals                                Hospital beds                     20.9
                 and doctor exchanges.
                                                                                 Infrastructure - primary health    2.0
                                                                                 care units and centres
                 Sources: WHO Eastern Mediterranean Regional office
                 Statistics, OBG Report, Ministry of Public Health
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Public Sector Development Plans

             •   Politically the “privileged regions”, poorer regions in southern and western Tunisia
                 are an important investment destination. There are many on-going and planned
                 projects which aim at improving and reinforcing the health infrastructure in these
                 regions.
             •   In 2010-2014 Development Plan EUR 425 million is allocated to rehabilitation of
                 hospitals and developing health care information systems
                    – Need for medical equipment in hospitals (state-of-the-art equipment: scanners, MRI-
                       equipment, sonograms)
                    – Development of Emergency Health Care services needed
             •   After the revolution, the Plan was revised and an additional EUR 70 million was
                 allocated to the health sector
                    – Supplementary support for 3 privileged regions where hospital capacity levels will be
                       improved.
                    – EUR 30 million for improving immaterial aspects of the sector (e.g. evaluation of the
                       medical education, improving financial and administrative efficiency and developing
                       hospital information and statistics systems).
             •   Major construction projects (part of the Plan) include construction of a
                 multidisciplinary hospital in Sfax and a multidisciplinary hospital in Manouba.
                         • Sfax area lacks resources as far as specialized health care is concerned (at the
                            moment only one service provider per each speciality)
                         • The estimated cost of the Sfax hospital is about EUR 20 million and of the
                            Manouba hospital about EUR 5 million.


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Role of Public Sector in Health Care




             Source: WHO EMRO

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Medical education and research

             •   Tunisia has 4 medical faculties and 1 dental faculty
                   – 1000 new physicians graduate each year, about 550 of them are specialists
                   – Specialization studies are often done abroad (e.g. France and USA), as well as
                      dentist studies (e.g. Romania)
                   – Brain-drain is a problem among certain specialists (anaesthesia, radiology),
                      therefore sending doctors abroad for specialisation studies is a controversial issue.

             •   Education reform is under preparation
                   – The purpose of the reform is above all to improve the status of generalists, whose
                     low appreciation in the country is burdening specialists’ resources.
                   – A new specialisation option will be created: family doctor .

             •   Medical research represents one third of all scientific research done in Tunisia
                  – For the past decade, efforts have been made to encourage people for taking a
                      research career.
                  – Institut Pasteur in Tunis is one of the principal research centres. Its main research
                      areas are epidemiology, immunology of human and animal infectious diseases,
                      molecular basis of genetic diseases, biotechnology development.
                  – Main challenges in the scientific research field are methodology problems and
                      language issues. Research studies are not an obligatory part of medical studies, and
                      for this reason the Tunisian medical research often lacks certain professionalism.
                      The use of French as the academic language limits the visibility of Tunisian research
                      work, and it is often too costly to have the publications translated.



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CNAM

             • CNAM, La Caisse Nationale d’Assurance Maladie, is the
               national health insurance scheme. It was established in 2007
               in conjunction with a health insurance reform.
             • CNAM is under the authority of the Ministry of Social Affairs.
             • The health insurance reform has been carried out gradually,
               with more medical services and sectors little by little being
               added under the health insurance coverage (first the public
               sector services, then more and more private sector services).




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CNAM

             •   As a general rule, a Tunisian gets the CNAM coverage through his or her
                 employ, and pays a contribution 6.75 % from the salary.
                   – In 2010, there were more than 2.5 million insurance card (“carnet”) holders.
                   – In theory, all Tunisian are covered by CNAM but in practise some groups still
                      remain without coverage.
                   – Newly graduated enjoy the CNAM coverage for one year after their
                      graduation.
                   – The “very poor” will get a “carnet blanc” which entitles them to get public
                      health care services for free. The “poor” will get a carnet with which they pay
                      20 % of the medical fees.
                   – The spouse and children are covered through a parent’s insurance
                   – In the public sector those who have the carnet pay 20 % of the medical service
                      fees (the ones without carnet pay 100 % of the fees themselves).
                   – In the private sector the CNAM reimbursements vary according to the disease.
                   – In case of chronic or heavy disease (e.g. diabetes, epilepsy, Parkinson’s
                      disease, psychoses and nervosas) CNAM takes care of all the charges (in
                      both public and private sector). For cardiovascular operations all charges are
                      also covered.


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Private sector

             •    Private health care system is well developed, but not accessible for
                  everyone
                      – 116 private clinics nationwide, mostly in the greater Tunis region and in big
                        cities in the coastal areas. In addition there are 100 dialysis centres. During
                        last 3 years the sector received EUR 230 million investments.
                      – 80 % of the private clinics are located in the costal area.
                      – Sector has grown rapidly employing 86 % of country’s pharmacists and
                        72 % of dentists
                      – Establishment of National Health Insurance Fund (CNAM) has broadened
                        access to private health care, and financial solvency of insured patients have
                        encouraged investment in modern equipment, cardiology etc.
                      – Private care remains relatively expensive and is thus not accessible for all
                        Tunisians
                      – Doctors working for the private sector are not generally employed by any
                        hospital in particular; instead, they work on commission.
                      – Non-profit private health sector does not exist in Tunisia.
                      – Private sector is represented by Chambre Syndicale Nationale des
                        Etablissements de Sante Privés which works under UTICA (Union
                        Tunisienne de l’Industrie, du Commerce et de l*Artisanat)
                      – Many private clinics have agreements with foreign companies and embassies
                        to cover their employees. Private clinics also often have agreements with
                        different countries to cover the charges of their citizens.

             Sources: OBG report Tunisia,
             Euromonitor international
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Private Investment Projects

              •     Amen Santé
                       – 68 bed clinic under construction in Béja governorate, opening scheduled for
                         2012.
                       – Tunis Hospital, a 300 bed private hospital (and as such 1 st of its kind in
                         Tunisia), under construction, opening scheduled for 2014.
              •     Hannibal Clinic (EUR 22 million)
                       – 153 bed clinic in Tunis, specialized in cancer treatment
                       – There is high demand for specialized clinics in Africa, as the offering on the
                         continent is very limited and patients often travel to Europe for treatment
              •     Dermatologic Laser Centre Sfax
                       – Centre opened in March 2011 and it is first one of its kind in Africa. Centre is
                         co-financed by Lebanese and Canadian investors.
                       – The centre offers dermatologic care for skin diseases as well as aesthetic
                         surgeries.
                       – http://www.centre-sante-beaute.com
              •     Biotechnology centre in SidiThabet near Tunis
                       – Site will allow expansion or relocation opportunities to Tunisian and foreign
                         investors in the domains of biotechnology, pharmaceutical and para-
                         pharmaceutical industries, life sciences and engineering applied to health.
                       – The business incubator centre will be opened in the end of 2011.


             Sources: OBG The Report - Tunisia
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Dental Care

             • Dental care sector constitutes of many small private
               practises (73 % of dentists practise in private)

             • There is a need for modernizing the equipment

             • Some dental clinics offer modern services and target
               health tourists as well as offer services for foreign
               organizations in Tunisia
                 – Estetika Tour offers dental services for Health Tourists among
                   other services
                 – Centre de Rehabilitation Orale is frequented by African
                   Development Bank personnel




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E-Health

             • E-Health has been presented in ICT for all forums that were
               organized 2005 & 2010

             • Ericsson has been active in Tunisian telemedicine market with
               its Mobile Health solution
               (http://www.ericsson.com/hr/ict_solutions/e-
               health/emh/index.shtml)

             • Coming up: Special Session on “e-Health” in International
               Conference on Next Generation Networks and Services,
               Hammamet, Tunisia 19-21 December 2011
               (http://ngns2011.regim.org)




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Health Tourism

             •   Affluent people from neighbouring countries and from Europe seek
                 medical treatment and plastic surgeries in Tunisia
                  – Estimated 250 000 visitors travelled to Tunisia for medical purposes in 2009.
                    After South-Africa the country ranks 2nd for medical tourism and 2nd worldwide
                    in thalassotherapy.
                  – Foreign patient represented almost 25 % of private clinics’ turnover.
                  – Surgical operations in Tunisia are 40 to 60 % less expensive than in Europe.
                    In addition there are high-quality infrastructure, qualified personnel, good
                    price-quality ratio and high connectivity to key markets (other Maghreb-
                    countries, Sub-Saharan Africa, Europe )
                  – Plastic surgeries offering is well developed
                  – In order to increase its competitiveness in health tourism Tunisia has
                    abolished value-added tax on medical treatment for non-residents in 2005
                  – The private clinics’ foreign clientele can be divided into three main groups
                      1.   “Sanitary evacuees”, patients who cannot get treatment for their diseases in
                           their home country (e.g. cancer, oncology)
                      2.   Tourists seeking for relatively basic health and wellbeing services (e.g.
                           thalassotherapy, physical examination, dental plates)
                      3.   Tourists who come for cosmetics surgeries




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Thalassotherapy

             • Thalassotherapy refers to the medical use of seawater as a
               form of therapy. These establishments usually offer also
               non-medical services, wellbeing, relaxation etc.

             • Tunisia is second destination in the world in
               thalassotherapy after France.

             • Hammamet Hasdrubal Thalassa & SPA
                 – http://www.hasdrubal-thalassa.com/?langFilter=en-GB


             • Maritim Hotel Alhambra Thalasso Spa Hammamet
                 – http://www.alhambra-thalasso.com/Publish/en/index.htm




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Pharmaceuticals Industry

             •     The Central Tunisian Pharmacy is a purchasing agency for all imported
                   medication, previously approved by the Ministry of Public Health.
             •     Tunisian pharmaceutical sector has sustained significant growth after its
                   liberalization in late 1980’s, at present it is valued EUR 400 million.
                      – Recently demand for pharmaceuticals has increased 10 -14 % yearly due to the
                        greater access to health care and creation of the Health Insurance Fund
                      – There are 43 production units (27 for human medicine, 6 for veterinary drugs, 10
                        specialized in vaccines and serums). Public sector dominates the industry with 75 %
                        of the output, but local manufacturers are fast expanding their share of the
                        production.
                      – There are foreign companies in the market, e.g. Pierre Fabre, which is in a joint-
                        venture with Tunisian SIPHAT. Also Bayer Schering, Leiras, Orion Farmos, Orion
                        Pharma, Pfizer and Santen are present.
                      – France used to dominate the pharmaceuticals importation with more than 80 %
                        share, but the number has now dropped below 60 %. An important French partner is
                        Sanofi. Tunisia is actively looking for new trading partners, and has already
                        established important partnerships with many Arab countries as well as some Asian
                        countries (e.g. South Korea).
                      – Share of local manufacturing is 47 %, with steady yearly increase of 2 %. Only 5 %
                        of the production is exported, but the target is to increase exports to 20 %.
             •     Tunisia has a capacity to become a research platform in the region in
                   terms of pharmaceuticals development since there are qualified people
                   easily available.

             Source: Bio Santé Info No. 24

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Health sector development and main drivers


                                                      Developing
                       Rapidly growing              regional public
                        private sector                 hospitals



                                                                        Social and
                                                                       demographic
                                                                      changes in the
                                                                        country –
                                            Health Care               Epidemological
             Development of                                              transition
              social security                system in
                                               strong
                                            development
                                               phase



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Main players

                                                     ACDIMA
                                              Arab company for
                                                  Drug Industries
                                                  and Medical                            Amen
                            Central               Appliances
                                                                                         Santé
                          Pharmacy of
                            Tunisia
       SIPHAT                                                           Private
Société des Industries                                                  clinics
     Pharmaceutiques
     de Tunisie                          Ministry of
                                        Public Health

                          Public
                         hospitals                                    Chronic Disease
        Charles                                                         Prevention
        Nicolle                                                     Research Center of
                                                                          Sousse
                                        CNAM                         (Cooperation with
                                                                       THL, Finland)


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Charles Nicolle public hospital

             •   General university hospital - the biggest public hospital in Tunisia
             •   1 200 beds, personnel of 2 200 (300 doctors)
             •   Medical services in most speciality fields, e.g. cardiology,
                 rheumatology, neurology, paediatrics, orthopaedics, urology,
                 opthalmology)
             •   40 000 hospitalizations, 300 000 consultations and 25 000
                 operations annually
             •   Doctor training and internships
             •   Annual budget TND 50 000, of which 80 % from CNAM
             •   International cooperation - twinning with Charles Nicolle hospital
                 of Rouen, France, doctor exchange with Italy, health tourism from
                 Algeria and Libya - hospital is looking for other foreign partners
             •   Expansion and development projects ongoing – an emergency
                 care unit, a building for neonatology services and an endocrine-
                 diabetes service unit


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Amen Santé

             •   El Amen is the 1st private clinic group in Tunisia, and the El Amen clinics are also
                 the biggest private clinics in the country. The group has their own purchasing
                 centre.
             •   Amen Santé is a part of Amen Bank group, owned by Ben Jedder family.
             •   Currently there are 3 operating El Amen clinics (in Mutuelleville, La Marsa and
                 Gafsa) and two new ones under construction. A clinic in Béja will be opened in 2012
                 and Tunis Hospital in Place Pasteur in 2014.
                    – The Béja clinic will be multidisciplinary medical unit with the capacity of 68 beds.
                    – The Tunis Hospital will be the first private hospital in Tunisia, and it will employ at
                       least 500 people. It will be a multidisciplinary hospital with 300 beds.
             •   The Mutuelleville clinic is the oldest one of the Amen clinics, it was opened in 1995.
                 The La Marsa clinic was opened in 2005 and the Gafsa clinic in 2010.
                    – The Mutuelleville clinic has 64 beds and 5 operating rooms. It also has a separate
                       cardio-vascular department, Amen Heart (Amen coeur), with 2 cardiac surgery
                       rooms and about 20 beds. Amen Heart was opened in 2006.
                    – La Marsa clinic has 33 beds and 5 operating rooms. The clinic is currently being
                       expanded by 18 beds and 1 operating room.
             •   Besides health care services, Amen Santé clinics offer esthetic surgeries, which
                 attract international clientele.
             •   In the Mutuelleville clinic, the vast majority of the patients is Tunisians. The
                 percentage of foreigners has slightly decreased after the revolution. La Marsa clinic
                 has a higher percentage of foreign patients since it is more concentrated on plastic
                 surgery.
             •   The Mutuelleville clinic uses e.g. Philips equipment.


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Clinique Générale et Cardio-Vasculaire

             • The Clinique Générale et Cardio-Vasculaire is located close to
               Tunis city centre.
             • The clinic was established in 1993, as the first private cardio-
               vascular clinic in Tunisia. Later on the clinic has expanded, and
               now covers all medical specialities except maternity.
             • The clinic has 60 beds and 2 operating rooms. 500 open heart
               surgeries are performed annually.
             • About 60 % of the patients are Tunisians, 15 % Libyans, 20 %
               other Africans and the rest Europeans.
             • Of the hospital budget, 60 % comes from the patients and 40
               % from the CNAM.
             • The hospital turnover is approximately EUR 6 million.
             • The clinic has GEHC equipment in use.


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Health Sector: Overview and Challenges

             •   In general, the health sector in Tunisia has been a success story. In the future
                 the country has potential to become an exporter of medical services, instead
                 of being a mere recipient of them.
             •   The sector needs transition from providing acute care to treating and
                 preventing chronic and lifestyle diseases. This transition is not happening fast
                 enough. Also, treating chronic diseases is very costly.
             •   Regional disparities remain remarkable. Inland regions suffer especially from
                 the lack of specialists.
             •   Doctors’ salaries are remarkably higher in the private sector than in the public
                 one. Many specialists opt for working in the private sector, and the private
                 sector also attracts more investments than the public sector. This is leading
                 to a situation in which the rich get better and higher quality care than the less
                 wealthy.
             •   The refugee situation at the Libyan border is burdening heavily the Tunisian
                 public health sector
                    – Refugee camps, meant to be temporary, are becoming a permanent residence
                       for many Sub-Saharan Africans and Asians.
                    – Tunisia and Libya have an agreement according to which Libyan can use the
                       Tunisian public health care services for free  there has lately been
                       discussion whether the Libyans should be charged for the services, but this is
                       deemed unlikely.
                    – Hospitals in the south have already almost used their annual budgets and
                       quotas for fuel, medicines, wages etc.


24/10/2011                                    © Finpro                                          34
Opportunities in Life Sciences

             •   The Tunisian Ministry of Health expressed a strong interest for international
                 cooperation and financing in Manouba and Sfax hospital construction
                 projects.

             •   Medical equipment for hospitals and clinics
                  – Local presence is crucial! Hospitals purchase equipment from providers who
                     have a local representation because of the importance of face-to-face
                     business negotiations, training and after-sales services.

             •   Finnish experience for organising health care in isolated towns / regions
                   – Telemedicine – Tunisia already has some experience, but the concept could
                      be developed further.

             •   Hospital ICT
                   – ICT is efficiently utilized for hospital administration and financial functions, but
                     otherwise there remains field for development of other applications.
                   – A particular problem is introduction and management of ICT systems.

             •   Rehabilitation services for ageing and disabled people

             •   Development of Emergency Health Care services


24/10/2011                                      © Finpro                                             35
Opportunities in Life Sciences

             •   Biotechnology Centre in Sidi Thabet might offer interesting possibilities
                 as a hub for life sciences once its activities get properly started (2012)
                   – The centre is looking for partners with experience in production of
                      biomolechyles. They are Interested in finding a partner in Finland.
                   – The technopole CEO Noureddine Bouzouaïa also expressed interest
                      towards Finnish technopole systems.

             •   Institut Pasteur is interested in technology and human resources know-
                 how transfer with Finland (and other Nordic countries). Pasteur needs
                 consultation especially in “passage au production”, moving from
                 academic level to implementation.

             •   Pharmaceuticals
                   – Finland and Tunisia used to cooperate in this field, therefore Tunisians
                     have a positive image of the Finnish pharmaceuticals sector and would
                     welcome new partnerships.



24/10/2011                                  © Finpro                                       36
Tunisia SWOT

                            Strengths                                      Weaknesses

                                                             • Public sector development needs
             • Good business environment                       financing for construction and
             • High education level                            rehabilitation of hospitals; tendering
             • Outsourcing and offshore activities well        process is not easy for foreign
               developed and supported                         companies
             • Private sector well developed                 • Long-lasting relations and local
             • Strong relations with the EU                    presence needed



                          Opportunities                                       Threats


             • Development of regional public                • Development of sustainable business
               hospitals                                       needs human and financial resources
             • Rapidly growing private sector                • Competition with local and international
             • Development of democracy                        companies
             • A gateway to other African countries



24/10/2011                                        © Finpro                                              37

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Maghreb life sciences tunisia final report Finpro

  • 1. Life Sciences Business Opportunities in Health Sector Tunisia October 2011
  • 2. Introduction • Objectives – Describe the Health sector ecosystem in Tunisia – Identify concrete business opportunities for Finnish companies in the Health sector – Formulate market-entry recommendations – Initiate networking with local key players • Method – Secondary data analysis – Interviews/visits • Ministry of Public Health • Charles Nicolle public hospital • Institut Pasteur • Sidi Thabet Technopole • Clinique El Amen Mutuelleville • Clinique Générale et Cardio-Vasculaire de Tunis • Dr. Stefano Lazzarri, WHO Tunisia Representative 24/10/2011 © Finpro 2
  • 3. Contents 1. Tunisia in brief 2. Market characteristics 3. Ecosystem & main players 4. Business models 5. Tunisia SWOT 24/10/2011 © Finpro 3
  • 4. Tunisia Population 10,5 million Area 163 610 km2 Capital Tunis • Languages Arabic, French Currency Tunisian dinar (TND) (1€ = 1.94 approx.) GDP 2010 33.4 billion € (per capita € 3180) Minim. wage 121 € / month (40 h work week) Government Presidential Republic Sources: CIA World Fact Book, IMF: WEO database, Portail de l’Industrie Tunisienne, Map 24/10/2011 © U4Travel, UK, Flag: CIA WFB © Finpro 4
  • 5. Economic indicators 2010 2009 • Economic, political and social Unemployment 13.0 % 13.3% situation has been stable until GDP growth 3.7 % 3.1% the Arab Spring Inflation 4.4 % 3.5 % FDI (M€) 1140.9 1212.1 • Competitiveness: 32nd among 139 countries, 1st in Africa (WEF Investment rate 24.3 % 24.2 % 2010-2011) as a % of GDP FDI per sector 2010 (M€) GDP by sector 2010 800 Services 600 400 Manufacturing 200 industries 0 Agriculture and fisheries Non manufacturing industries Others Sources: INS, FIPA, IMF: WEO, African 24/10/2011 Economic Outlook © Finpro 5
  • 6. Trade • Tunisian economy is diversified and competitive • Tourism has traditionally been the most important sector in Tunisia followed by manufacturing industry and agriculture, but the focus is on technology and innovation based economy. • In 2010 the country’s exports amounted to EUR 16 billion, whereas imports were EUR 15 billion, leading to a trade surplus. Tunisia's main exports are manufactured products (clothing, machinery and transport equipment) energy and agricultural products. Trade of Tunisia (M€) Imports of Tunisia 2010 20000 Consumption products (exc. 15000 food) Raw and semi- 2009 finished materials 10000 2010 Equipment 5000 products 0 Oil products Exports Imports Balance -5000 Sources: INS, FIPA; OBG: the report 2010 24/10/2011 © Finpro 6
  • 7. Trading partners • European Union is Tunisia’s biggest trading partner. EU exports to Tunisia amounted to EUR 8.9 billion and EU imports from Tunisia EUR 7.9 billion (2009) – Tunisia has signed an Association Agreement with the EU. The trade of goods is already liberated from customs, but negotiations of services trade and agricultural products are ongoing. – Major imports from the EU include machinery and transport equipment (38%), textiles (13%), chemicals (9.9%) and energy (8.5%) • Finnish exports to Tunisia reached EUR 53.6 million in 2010, whereas imports amounted to EUR 8.6 million – Finnish exports include industrial machinery, communications equipment, wood and crude materials Major export partners Major import partners EU27 EU27 Libya Libya India Turkey United States China Algeria Algeria Sources: EU Commmission, Tullihallitus 24/10/2011 © Finpro 7
  • 8. Key Tunisian companies 1 2 3 STIR – Tunisian Tunisie Télécom STEG – Tunisian Refining Industries Leading telecom operator, partly state-owned Company for company Turnover: 827 M€ Electricity and Gas State-owned State-owned company that Turnover: 1155 M € operates under the Ministry of Industry and Technology. Turnover: 1225 M€ 4 5 GCT – Group National Company of Chimique Tunisien Oil Distribution AGIL Commercializing of oil products Phosphoric acid and fertilizer and their derivatives, State-owned production, state-owned Turnover: 675 M€ Turnover: 521 M€ Sources: Corporate websites; Classement des plus grandes entreprises tunisiennes 24/10/2011 © Finpro 8
  • 9. Development policy • Old government’s 12th Development Plan for 2010-2014 aims at improving the standard of living for all Tunisians – Goal: GDP up till 5.4 %, cutting unemployment to 11.4 % by creating 425 000 jobs – Expanding health & social coverage  improving human development index to the level of developed countries – Creating knowledge based, innovation and technology driven society  increasing the number of high-qualified engineers, creating employment for the young graduates – Developing infrastructure: EUR 12.250 billion to energy sector (e.g. solar & wind power), EUR 4.512 billion to ICT sector (digital television, modernizing telecommunication infrastructure), EUR 2.850 billion to scientific research and technological development etc. • Health sector has always been one of the privileges in Tunisia’s social and economic politics – Tunisia figures among the countries which have put in place a health policy that aims at ensuring health care access to the entire population • Future development of the country depends on the outcome of the elections in October 23, 2011 Sources: Min. of Development & Cooperation, EU delegation, 24/10/2011 © Finpro 9
  • 10. Doing business in Tunisia • Exporting to Tunisia – On the basis of the Associations Agreement, Tunisia is looking for preferential status with the EU, i.e. partenariat privilégié – The most used method of payment in Tunisia is letter of credit - international transfer and documentary remittance are also possible. • Investing in Tunisia – Good investment and business environment (69 th out of 183 countries in WB’s Doing Business 2010). Fairly good banking system. – Offshore advantages in taxation e.g. full tax exemption on exports-derived profits for the first 10 years and taxation at a low rate of 10% after this period of ten years for the life of the company. – Produced goods can be exported to third countries. – Tunisia continues to attract Foreign Direct Investment (FDI). Partnership plays a major role as nearly half of foreign companies have mixed capital; they are associated with Tunisians in joint venture. • Corruption – In 2010, Tunisia ranked 59th out of 178 countries in the Corruption Perception Index, ahead Greece, Italy and Romania, as well as most Arab and African countries. • Travel & safety issues – No visa needed for Finns staying less than 3 months – Safe country for foreign people, yet cultural issues must be considered Sources: FIPA Transparency International;. Muslim trade network, 24/10/2011 World Bank: Doing Business 2010 © Finpro 10
  • 11. 1. Tunisia in brief 2. Market characteristics 3. Ecosystem & main players 4. Business models 5. Tunisia SWOT 24/10/2011 © Finpro 11
  • 12. Market for Health and Wellbeing • Tunisia has one of the most developed health care sectors in the MENA region – Government’s goal is to transform country into regional centre for medical services by 2016 – 6.8 % of national budget spent on health care in 2009 – Country is set to meet its Millennium Development Goals by 2015 – Health tourism from neighbouring countries & Europe growing • Public sector is primary provider, private sector is expanding – There are many differences in services between public and private sectors • The prevalence of chronic, non-communicable diseases (cardio-vascular diseases, cancer) is rising sharply among Tunisians – Smoking is a common habit in Tunisia (males: 58 %, females:7 % in 2006) and obesity is increasing (males: 14 %, females: 33 % in 2008). Demographic and epidemiological change has put a strain on public health care infrastructure  private sector is encouraged to fill the cap. – Pharmaceutical production is rapidly increasing to meet rising domestic demand • Wellbeing services in the country are increasing – Thalassotherapy (seawater treatment) centres have attracted 150 000 tourists annually • Tunisia’s growing middle class is able to afford wider range of services and consumer goods Sources: OBG the report – Tunisia, EU delegation Tunis, WHO 24/10/2011 © Finpro 12
  • 13. Tunisia: Health Profile Health Expenditure % of total (2009) Public Private Consumer Expenditure on Health Goods & Medical Services (M €) 1500 1000 500 Sources: WHO Eastern Mediterranean Regional office Statistics, 0 WHO:Global Health Observatory 1990 1995 2000 2005 2010 2015 24/10/2011 © Finpro 13
  • 14. Hospital framework in Tunisia 24/10/2011 © Finpro 14
  • 15. Structure of the Public Health Care The university hospitals consist of general University and specialized centres. Specialized hospitals centres offer treatment in a single medical (30) speciality whereas the general hospitals provide treatment in multiple specialities. Tunisia is divided into 24 regions and Regional each region has one or more regional hospitals hospitals. (33) Regions are further divided into delegations, and each delegation has a district hospital. District hospitals are quite District hospitals small units which ensure necessary (109) treatment in urgencies. They have beds and own laboratories, in some cases also specialists. Basic Health Facilities Basic Health facilities provide daytime (2800) care and have no beds. They concentrate on preventative care and treating common diseases. 24/10/2011 © Finpro 15
  • 16. Public Sector • Health care infrastructure comprises 30 university hospitals and 33 regional hospitals, as well as 6 policlinics. – Hospitals are located in big cities. There are limited health care resources in rural areas. – The total bed capacity of the public sector is 17 000 – 18 000. – University hospitals and basic care facilities are usually effective care providers, but regional hospitals’ operations could be improved. – Management of the public sector is highly centralized, Ministry of Resources per 10 000 people 2010 Public Health controls the whole Physicians 12.3 sector. Dentists 2.4 (2009) • Tunisian hospitals have a lot of Pharmacists 3.1 international cooperation by Nursing and midwifery 32.5 twinning with European hospitals Hospital beds 20.9 and doctor exchanges. Infrastructure - primary health 2.0 care units and centres Sources: WHO Eastern Mediterranean Regional office Statistics, OBG Report, Ministry of Public Health 24/10/2011 © Finpro 16
  • 17. Public Sector Development Plans • Politically the “privileged regions”, poorer regions in southern and western Tunisia are an important investment destination. There are many on-going and planned projects which aim at improving and reinforcing the health infrastructure in these regions. • In 2010-2014 Development Plan EUR 425 million is allocated to rehabilitation of hospitals and developing health care information systems – Need for medical equipment in hospitals (state-of-the-art equipment: scanners, MRI- equipment, sonograms) – Development of Emergency Health Care services needed • After the revolution, the Plan was revised and an additional EUR 70 million was allocated to the health sector – Supplementary support for 3 privileged regions where hospital capacity levels will be improved. – EUR 30 million for improving immaterial aspects of the sector (e.g. evaluation of the medical education, improving financial and administrative efficiency and developing hospital information and statistics systems). • Major construction projects (part of the Plan) include construction of a multidisciplinary hospital in Sfax and a multidisciplinary hospital in Manouba. • Sfax area lacks resources as far as specialized health care is concerned (at the moment only one service provider per each speciality) • The estimated cost of the Sfax hospital is about EUR 20 million and of the Manouba hospital about EUR 5 million. 24/10/2011 © Finpro 17
  • 18. Role of Public Sector in Health Care Source: WHO EMRO 24/10/2011 © Finpro 18
  • 19. Medical education and research • Tunisia has 4 medical faculties and 1 dental faculty – 1000 new physicians graduate each year, about 550 of them are specialists – Specialization studies are often done abroad (e.g. France and USA), as well as dentist studies (e.g. Romania) – Brain-drain is a problem among certain specialists (anaesthesia, radiology), therefore sending doctors abroad for specialisation studies is a controversial issue. • Education reform is under preparation – The purpose of the reform is above all to improve the status of generalists, whose low appreciation in the country is burdening specialists’ resources. – A new specialisation option will be created: family doctor . • Medical research represents one third of all scientific research done in Tunisia – For the past decade, efforts have been made to encourage people for taking a research career. – Institut Pasteur in Tunis is one of the principal research centres. Its main research areas are epidemiology, immunology of human and animal infectious diseases, molecular basis of genetic diseases, biotechnology development. – Main challenges in the scientific research field are methodology problems and language issues. Research studies are not an obligatory part of medical studies, and for this reason the Tunisian medical research often lacks certain professionalism. The use of French as the academic language limits the visibility of Tunisian research work, and it is often too costly to have the publications translated. 24/10/2011 © Finpro 19
  • 20. CNAM • CNAM, La Caisse Nationale d’Assurance Maladie, is the national health insurance scheme. It was established in 2007 in conjunction with a health insurance reform. • CNAM is under the authority of the Ministry of Social Affairs. • The health insurance reform has been carried out gradually, with more medical services and sectors little by little being added under the health insurance coverage (first the public sector services, then more and more private sector services). 24/10/2011 © Finpro 20
  • 21. CNAM • As a general rule, a Tunisian gets the CNAM coverage through his or her employ, and pays a contribution 6.75 % from the salary. – In 2010, there were more than 2.5 million insurance card (“carnet”) holders. – In theory, all Tunisian are covered by CNAM but in practise some groups still remain without coverage. – Newly graduated enjoy the CNAM coverage for one year after their graduation. – The “very poor” will get a “carnet blanc” which entitles them to get public health care services for free. The “poor” will get a carnet with which they pay 20 % of the medical fees. – The spouse and children are covered through a parent’s insurance – In the public sector those who have the carnet pay 20 % of the medical service fees (the ones without carnet pay 100 % of the fees themselves). – In the private sector the CNAM reimbursements vary according to the disease. – In case of chronic or heavy disease (e.g. diabetes, epilepsy, Parkinson’s disease, psychoses and nervosas) CNAM takes care of all the charges (in both public and private sector). For cardiovascular operations all charges are also covered. 24/10/2011 © Finpro 21
  • 22. Private sector • Private health care system is well developed, but not accessible for everyone – 116 private clinics nationwide, mostly in the greater Tunis region and in big cities in the coastal areas. In addition there are 100 dialysis centres. During last 3 years the sector received EUR 230 million investments. – 80 % of the private clinics are located in the costal area. – Sector has grown rapidly employing 86 % of country’s pharmacists and 72 % of dentists – Establishment of National Health Insurance Fund (CNAM) has broadened access to private health care, and financial solvency of insured patients have encouraged investment in modern equipment, cardiology etc. – Private care remains relatively expensive and is thus not accessible for all Tunisians – Doctors working for the private sector are not generally employed by any hospital in particular; instead, they work on commission. – Non-profit private health sector does not exist in Tunisia. – Private sector is represented by Chambre Syndicale Nationale des Etablissements de Sante Privés which works under UTICA (Union Tunisienne de l’Industrie, du Commerce et de l*Artisanat) – Many private clinics have agreements with foreign companies and embassies to cover their employees. Private clinics also often have agreements with different countries to cover the charges of their citizens. Sources: OBG report Tunisia, Euromonitor international 24/10/2011 © Finpro 22
  • 23. Private Investment Projects • Amen Santé – 68 bed clinic under construction in Béja governorate, opening scheduled for 2012. – Tunis Hospital, a 300 bed private hospital (and as such 1 st of its kind in Tunisia), under construction, opening scheduled for 2014. • Hannibal Clinic (EUR 22 million) – 153 bed clinic in Tunis, specialized in cancer treatment – There is high demand for specialized clinics in Africa, as the offering on the continent is very limited and patients often travel to Europe for treatment • Dermatologic Laser Centre Sfax – Centre opened in March 2011 and it is first one of its kind in Africa. Centre is co-financed by Lebanese and Canadian investors. – The centre offers dermatologic care for skin diseases as well as aesthetic surgeries. – http://www.centre-sante-beaute.com • Biotechnology centre in SidiThabet near Tunis – Site will allow expansion or relocation opportunities to Tunisian and foreign investors in the domains of biotechnology, pharmaceutical and para- pharmaceutical industries, life sciences and engineering applied to health. – The business incubator centre will be opened in the end of 2011. Sources: OBG The Report - Tunisia 24/10/2011 © Finpro 23
  • 24. Dental Care • Dental care sector constitutes of many small private practises (73 % of dentists practise in private) • There is a need for modernizing the equipment • Some dental clinics offer modern services and target health tourists as well as offer services for foreign organizations in Tunisia – Estetika Tour offers dental services for Health Tourists among other services – Centre de Rehabilitation Orale is frequented by African Development Bank personnel 24/10/2011 © Finpro 24
  • 25. E-Health • E-Health has been presented in ICT for all forums that were organized 2005 & 2010 • Ericsson has been active in Tunisian telemedicine market with its Mobile Health solution (http://www.ericsson.com/hr/ict_solutions/e- health/emh/index.shtml) • Coming up: Special Session on “e-Health” in International Conference on Next Generation Networks and Services, Hammamet, Tunisia 19-21 December 2011 (http://ngns2011.regim.org) 24/10/2011 © Finpro 25
  • 26. Health Tourism • Affluent people from neighbouring countries and from Europe seek medical treatment and plastic surgeries in Tunisia – Estimated 250 000 visitors travelled to Tunisia for medical purposes in 2009. After South-Africa the country ranks 2nd for medical tourism and 2nd worldwide in thalassotherapy. – Foreign patient represented almost 25 % of private clinics’ turnover. – Surgical operations in Tunisia are 40 to 60 % less expensive than in Europe. In addition there are high-quality infrastructure, qualified personnel, good price-quality ratio and high connectivity to key markets (other Maghreb- countries, Sub-Saharan Africa, Europe ) – Plastic surgeries offering is well developed – In order to increase its competitiveness in health tourism Tunisia has abolished value-added tax on medical treatment for non-residents in 2005 – The private clinics’ foreign clientele can be divided into three main groups 1. “Sanitary evacuees”, patients who cannot get treatment for their diseases in their home country (e.g. cancer, oncology) 2. Tourists seeking for relatively basic health and wellbeing services (e.g. thalassotherapy, physical examination, dental plates) 3. Tourists who come for cosmetics surgeries 24/10/2011 © Finpro 26
  • 27. Thalassotherapy • Thalassotherapy refers to the medical use of seawater as a form of therapy. These establishments usually offer also non-medical services, wellbeing, relaxation etc. • Tunisia is second destination in the world in thalassotherapy after France. • Hammamet Hasdrubal Thalassa & SPA – http://www.hasdrubal-thalassa.com/?langFilter=en-GB • Maritim Hotel Alhambra Thalasso Spa Hammamet – http://www.alhambra-thalasso.com/Publish/en/index.htm 24/10/2011 © Finpro 27
  • 28. Pharmaceuticals Industry • The Central Tunisian Pharmacy is a purchasing agency for all imported medication, previously approved by the Ministry of Public Health. • Tunisian pharmaceutical sector has sustained significant growth after its liberalization in late 1980’s, at present it is valued EUR 400 million. – Recently demand for pharmaceuticals has increased 10 -14 % yearly due to the greater access to health care and creation of the Health Insurance Fund – There are 43 production units (27 for human medicine, 6 for veterinary drugs, 10 specialized in vaccines and serums). Public sector dominates the industry with 75 % of the output, but local manufacturers are fast expanding their share of the production. – There are foreign companies in the market, e.g. Pierre Fabre, which is in a joint- venture with Tunisian SIPHAT. Also Bayer Schering, Leiras, Orion Farmos, Orion Pharma, Pfizer and Santen are present. – France used to dominate the pharmaceuticals importation with more than 80 % share, but the number has now dropped below 60 %. An important French partner is Sanofi. Tunisia is actively looking for new trading partners, and has already established important partnerships with many Arab countries as well as some Asian countries (e.g. South Korea). – Share of local manufacturing is 47 %, with steady yearly increase of 2 %. Only 5 % of the production is exported, but the target is to increase exports to 20 %. • Tunisia has a capacity to become a research platform in the region in terms of pharmaceuticals development since there are qualified people easily available. Source: Bio Santé Info No. 24 24/10/2011 © Finpro 28
  • 29. Health sector development and main drivers Developing Rapidly growing regional public private sector hospitals Social and demographic changes in the country – Health Care Epidemological Development of transition social security system in strong development phase 24/10/2011 © Finpro 29
  • 30. Main players ACDIMA Arab company for Drug Industries and Medical Amen Central Appliances Santé Pharmacy of Tunisia SIPHAT Private Société des Industries clinics Pharmaceutiques de Tunisie Ministry of Public Health Public hospitals Chronic Disease Charles Prevention Nicolle Research Center of Sousse CNAM (Cooperation with THL, Finland) 24/10/2011 © Finpro 30
  • 31. Charles Nicolle public hospital • General university hospital - the biggest public hospital in Tunisia • 1 200 beds, personnel of 2 200 (300 doctors) • Medical services in most speciality fields, e.g. cardiology, rheumatology, neurology, paediatrics, orthopaedics, urology, opthalmology) • 40 000 hospitalizations, 300 000 consultations and 25 000 operations annually • Doctor training and internships • Annual budget TND 50 000, of which 80 % from CNAM • International cooperation - twinning with Charles Nicolle hospital of Rouen, France, doctor exchange with Italy, health tourism from Algeria and Libya - hospital is looking for other foreign partners • Expansion and development projects ongoing – an emergency care unit, a building for neonatology services and an endocrine- diabetes service unit 24/10/2011 © Finpro 31
  • 32. Amen Santé • El Amen is the 1st private clinic group in Tunisia, and the El Amen clinics are also the biggest private clinics in the country. The group has their own purchasing centre. • Amen Santé is a part of Amen Bank group, owned by Ben Jedder family. • Currently there are 3 operating El Amen clinics (in Mutuelleville, La Marsa and Gafsa) and two new ones under construction. A clinic in Béja will be opened in 2012 and Tunis Hospital in Place Pasteur in 2014. – The Béja clinic will be multidisciplinary medical unit with the capacity of 68 beds. – The Tunis Hospital will be the first private hospital in Tunisia, and it will employ at least 500 people. It will be a multidisciplinary hospital with 300 beds. • The Mutuelleville clinic is the oldest one of the Amen clinics, it was opened in 1995. The La Marsa clinic was opened in 2005 and the Gafsa clinic in 2010. – The Mutuelleville clinic has 64 beds and 5 operating rooms. It also has a separate cardio-vascular department, Amen Heart (Amen coeur), with 2 cardiac surgery rooms and about 20 beds. Amen Heart was opened in 2006. – La Marsa clinic has 33 beds and 5 operating rooms. The clinic is currently being expanded by 18 beds and 1 operating room. • Besides health care services, Amen Santé clinics offer esthetic surgeries, which attract international clientele. • In the Mutuelleville clinic, the vast majority of the patients is Tunisians. The percentage of foreigners has slightly decreased after the revolution. La Marsa clinic has a higher percentage of foreign patients since it is more concentrated on plastic surgery. • The Mutuelleville clinic uses e.g. Philips equipment. 24/10/2011 © Finpro 32
  • 33. Clinique Générale et Cardio-Vasculaire • The Clinique Générale et Cardio-Vasculaire is located close to Tunis city centre. • The clinic was established in 1993, as the first private cardio- vascular clinic in Tunisia. Later on the clinic has expanded, and now covers all medical specialities except maternity. • The clinic has 60 beds and 2 operating rooms. 500 open heart surgeries are performed annually. • About 60 % of the patients are Tunisians, 15 % Libyans, 20 % other Africans and the rest Europeans. • Of the hospital budget, 60 % comes from the patients and 40 % from the CNAM. • The hospital turnover is approximately EUR 6 million. • The clinic has GEHC equipment in use. 24/10/2011 © Finpro 33
  • 34. Health Sector: Overview and Challenges • In general, the health sector in Tunisia has been a success story. In the future the country has potential to become an exporter of medical services, instead of being a mere recipient of them. • The sector needs transition from providing acute care to treating and preventing chronic and lifestyle diseases. This transition is not happening fast enough. Also, treating chronic diseases is very costly. • Regional disparities remain remarkable. Inland regions suffer especially from the lack of specialists. • Doctors’ salaries are remarkably higher in the private sector than in the public one. Many specialists opt for working in the private sector, and the private sector also attracts more investments than the public sector. This is leading to a situation in which the rich get better and higher quality care than the less wealthy. • The refugee situation at the Libyan border is burdening heavily the Tunisian public health sector – Refugee camps, meant to be temporary, are becoming a permanent residence for many Sub-Saharan Africans and Asians. – Tunisia and Libya have an agreement according to which Libyan can use the Tunisian public health care services for free  there has lately been discussion whether the Libyans should be charged for the services, but this is deemed unlikely. – Hospitals in the south have already almost used their annual budgets and quotas for fuel, medicines, wages etc. 24/10/2011 © Finpro 34
  • 35. Opportunities in Life Sciences • The Tunisian Ministry of Health expressed a strong interest for international cooperation and financing in Manouba and Sfax hospital construction projects. • Medical equipment for hospitals and clinics – Local presence is crucial! Hospitals purchase equipment from providers who have a local representation because of the importance of face-to-face business negotiations, training and after-sales services. • Finnish experience for organising health care in isolated towns / regions – Telemedicine – Tunisia already has some experience, but the concept could be developed further. • Hospital ICT – ICT is efficiently utilized for hospital administration and financial functions, but otherwise there remains field for development of other applications. – A particular problem is introduction and management of ICT systems. • Rehabilitation services for ageing and disabled people • Development of Emergency Health Care services 24/10/2011 © Finpro 35
  • 36. Opportunities in Life Sciences • Biotechnology Centre in Sidi Thabet might offer interesting possibilities as a hub for life sciences once its activities get properly started (2012) – The centre is looking for partners with experience in production of biomolechyles. They are Interested in finding a partner in Finland. – The technopole CEO Noureddine Bouzouaïa also expressed interest towards Finnish technopole systems. • Institut Pasteur is interested in technology and human resources know- how transfer with Finland (and other Nordic countries). Pasteur needs consultation especially in “passage au production”, moving from academic level to implementation. • Pharmaceuticals – Finland and Tunisia used to cooperate in this field, therefore Tunisians have a positive image of the Finnish pharmaceuticals sector and would welcome new partnerships. 24/10/2011 © Finpro 36
  • 37. Tunisia SWOT Strengths Weaknesses • Public sector development needs • Good business environment financing for construction and • High education level rehabilitation of hospitals; tendering • Outsourcing and offshore activities well process is not easy for foreign developed and supported companies • Private sector well developed • Long-lasting relations and local • Strong relations with the EU presence needed Opportunities Threats • Development of regional public • Development of sustainable business hospitals needs human and financial resources • Rapidly growing private sector • Competition with local and international • Development of democracy companies • A gateway to other African countries 24/10/2011 © Finpro 37