Más contenido relacionado La actualidad más candente (12) Similar a Selling Gym Memberships with Les Mills (20) Selling Gym Memberships with Les Mills1. 1
THE SECRET TO SELLING WITH
LES MILLS™
Drew Surprenant
drew@getlesmills.com
One Tribe – Changing the World
Les Mills International © 2010
2. Selling Gym Memberships Time to make it
isn’t EASY!
EASIER!!
One Tribe – Changing the World
Les Mills International © 2010
3. The PROBLEM Is….
There is NOT enough REVENUE!!
One Tribe – Changing the World
Les Mills International © 2010
5. Harder to be PROFITABLE … …
Members are leaving …
One Tribe – Changing the World
Les Mills International © 2010
7. AMAZING GROUP EXERCISE EVENTS!
Even this guy buys a MEMBERSHIP $$$...
One Tribe – Changing the World
Les Mills International © 2010
8. One Tribe – Changing the World
Les Mills International © 2010
9. What is YOUR goal?
One Tribe – Changing the World
Les Mills International © 2010
11. SO…
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If you need 20 new members…..
Equals $10,800…annually
At $45 a month...
And your Closing Rate is 50%….
Your GOAL is
One Tribe – Changing the World
40 qualified guests!
Les Mills International © 2010
12. • Set REALISTIC targets for event
day
• Execute your revenue generating
plan!
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One Tribe – Changing the World
Les Mills International © 2010
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Gets your 20 New Members!
One Tribe – Changing the World
Les Mills International © 2010
15. One Tribe – Changing the World
Les Mills International © 2010
17. The METRIC SYSTEM
S
A
L
E
S
EXPERIENCE
One Tribe – Changing the World
Les Mills International © 2010
18. Must Do’s
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• Design a great
event
• Marketing Plan
• Ready staff
• Event Logistics
One Tribe – Changing the World
Les Mills International © 2010
21. Focus on the EMOTIONAL needs of your guests or members..
Understand what YOUR people WANT.
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Les Mills International © 2010
23. One Tribe – Changing the World
Les Mills International © 2010
24. Come up with CREATIVE Ideas….
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Les Mills International © 2010
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Class Setup!
Need 40 potential guests..
Which equals
20 new members…
How many classes,
including existing
members, do you
NEED to have?
One Tribe – Changing the World
Les Mills International © 2010
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Email, Text, Call, Newsletter, and Social Media
One Tribe – Changing the World
Les Mills International © 2010
34. Social Media is a BIG ONE!
One Tribe – Changing the World
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Les Mills International © 2010
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Everyone on staff is IMPORTANT on Launch Day!
Make sure the entire team is on board!
One Tribe – Changing the World
Les Mills International © 2010
36. One Tribe – Changing the World
Les Mills International © 2010
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• 20-30 % for guests
• Use pre-booking/registration
forms
• 60-70% should be filled a
week before event
One Tribe – Changing the World
Les Mills International © 2010
39. What is wrong with this registration form?
Best representation of the FACILITY….?
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Les Mills International © 2010
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Have enough Space for All the INFORMATION..
YOUR FACILITY NAME…
Make sure THEY fill it out..
One Tribe – Changing the World
Les Mills International © 2010
41. What we DON’T WANT….
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Is NO
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ONE to show up!
Les Mills International © 2010
42. WHAT IS THE MOST EFFICIENT ACTION
TO REDUCE NO SHOWS?
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Les Mills International © 2010
44. One Tribe – Changing the World
Les Mills International © 2010
45. Essentials
45
Everyone Must Register
Confirm Guest Details if
on a Guest Pass
Sales Team Follow Up
for Each Guest
Keep both Offerings
Available for each Guest
One Tribe – Changing the World
Les Mills International © 2010
47. THE SELLING PROCESS SHOULD BE ENJOYABLE,
RELATIVELY QUICK AND FEEL PERSONAL…
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Les Mills International © 2010
48. What did they LIKE?
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Discuss BENEFITS…
Les Mills International © 2010
49. Present Two OFFERS:
Gear them to the one SPECIFIC to LAUNCH day
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Les Mills International © 2010
50. Write the OFFERS down….
OFFER A
7 DAY PASS SPECIAL OFFER
• Full access to all facilities
• 3 free PT sessions
• 2 quarterly assessments
• 50% discount on joining fee
• Monthly rate of $45
• 12-month term
Which do you prefer?
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OFFER B
EVENT SPECIAL OFFER
• Full access to all facilities
• 3 free PT sessions
• 4 quarterly assessments
• No joining fee
• RPM™ free for 6 months
• Monthly rate of $40
• 24-month term
Les Mills International © 2010
51. 3rd Option Available if Need be…
Offer 1 – Just for Event Day
Offer 2 – Week Guest
Pass
Offer 3 – Regular Gym
Membership
One Tribe – Changing the World
Les Mills International © 2010
52. Offering more than one ITEM across the board …
Is more appealing to the CUSTOMER.
One Tribe – Changing the World
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Les Mills International © 2010
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THUMBS Up to a Job WELL DONE!
One Tribe – Changing the World
And your 20 NEW MEMBERS!
Les Mills International © 2010
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RECAP
Party Time!
Create a
schedule to
complete every
necessary item!
Set a
realistic goal
for the event
day!
Have a plan
in place to
make it
successful!
One Tribe – Changing the World
Don’t falter
away from
the plan!
Every step is
crucial!
Les Mills International © 2010
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THANK YOU!!
If you have any questions, please email drew@getlesmills.com
Visit WWW.THE-BIG-SQUEEZE.COM
One Tribe – Changing the World
Les Mills International © 2010