Course Overview Gatech 2012. SDOA – Service Design and Organizational Activation. Enhanced lecture course Gatech 2012, Industrial Design. This presentation is part of the "breadth" part of the lecture series - designed to give service design students an understanding of business-relevant tools and concepts.
68. Vision Culture Innovation Growth Stock Value
Investment & Focus
Intervention Point for Design
Value of Design
Inspiration: Marty Neumeier, The Designful Company
69. Intangible Tangible
Value Value
End-user Value 1 2
Corporate Value 3 4
Quantifying Value
Inspiration: Robert Bau, Designing for Recovery
70. Intangible Tangible
Value
value Value
End-user Value 1 2
Intangible and Intangible and
Corporate Value
tangible benefits 3 tangible costs 4
Quantifying Value
Inspiration: Robert Bau, Designing for Recovery
71. Design Marketing General Manager
Strategy
Capital
Organization
Processes & Tech
Go-to-market Go-to-market
Distribution Distribution
Pricing/ Financials Pricing/ Financials
Product/ Service Product/ Service Product/ Service
Packaging Packaging Packaging
Branding Branding Branding
Inspiration: Louis Kim, VP Advanced Platform Group, HP