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Leading Through Transitions




© 2010 IIR Holdings, Ltd. All Rights Reserved.
Today’s Presenters

                                          Maggie Walsh                            Ellen Stephens
                                          Head of Leadership                      Director of Human
                                          Practice, Forum                         Resources- Training
                                                                                  and Management
                                                                                  Development, The
                                                                                  Sherwin-Williams
                                                                                  Paint Company




                                          Steve Barry                             C.J. DiBattista
                                          Director of Strategic                   VP of Sales, The
                                          Marketing, Forum                        Sherwin-Williams
                                                                                  Paint Company




2 Leadrshp.LTT.Webinar LTT 03-22-10.PPT                           www.forum.com
A transition is …




                                          … a high-stakes
                                           turning point.




3 Leadrshp.LTT.Webinar LTT 03-22-10.PPT      www.forum.com
Transition PATHs



                     Place                                Assignment




               Heading                                    Team



4 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
Poll Question

                       Which type of transition do you think is most
                              prevalent in your organization?

                         1. Place: Role transition—leaders new to the organization, or
                            existing leaders with a new role, moving to a different business

 Ask the Audience           unit, or experiencing a significant leap in the scope
                            responsibilities.

                         2. Assignment: Leaders engaged in special limited-term
                            assignments on a focused project or initiative to address a
                            specific business issue.

                         3. Team: No change to leaders’ jobs, but their teams change
                            significantly or altogether.

                         4. Heading change: Leaders have a new boss, or the organization
                            has new management/ownership, or a significant new heading
                            or strategy.

5 Leadrshp.LTT.Webinar LTT 03-22-10.PPT             www.forum.com
Transition Decelerators

 1. Neglecting to align expectations

 2. Racing to get a lot done

 3. Ignoring what you don’t know

 4. Relying too heavily on past experience

 5. Devoting energy to the wrong people

 6. Believing there is an answer

 7. Focusing on process more than people




6 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
Poll Question


                 Think about your own transitions: which of the
                seven decelerators are you most susceptible to?

                                          1. Neglecting to align expectations

 Ask the Audienceget a lot done
           2. Racing to

                                          3. Ignoring what you don’t know

                                          4. Relying too heavily on past experience

                                          5. Devoting energy to the wrong people

                                          6. Believing there is an answer

                                          7. Focusing on process more than people

7 Leadrshp.LTT.Webinar LTT 03-22-10.PPT                 www.forum.com
Transition Accelerators

                                                                  Align
                                                                interests

                                               Identify                         Build
                                          strategic alliances   Unity       relationships




                          Clarity                                                      Agility
                                                                                            Align action
                   Align
                   expectations
                                                                                             Create the
                                                                                             agile environment
              Clarify the
              business                                                                          Build ambiguity
              situation                                                                         tolerance




8 Leadrshp.LTT.Webinar LTT 03-22-10.PPT                     www.forum.com
Business Terrains



                                                                   Renew
                                                         rm
                                                     - Te h
                                                   ng t
                                                 Lo r ow




                                                                             Fall S
                                                   G oo p
                                                      L




                                                                                orth
                                     Plateau

                                                   Cr
                                                     isi                    Rescue
                                                        s
                               Succeed




                           Accelerate
                                                                         Launch
                                               Succeed




9 Leadrshp.LTT.Webinar LTT 03-22-10.PPT                  www.forum.com
The Sherwin-Williams Company
 Overview

       Largest producer of paint and
       coatings in the U.S.
       Professional painting contractors
       and do-it-yourself homeowners
       3,500 company owned stores and
       1,800 sales rep territories
       Market segmentation growth
       strategy




10 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
Key Drivers for Change

       Centralized our Marketing function to support market
       segmentation growth strategy
       Need to drive sales and profit growth
       Increased need for leadership and execution on key PSG
       initiatives:
       – Sales excellence
       – Operational excellence
       – New store growth and identifying emerging markets
       – Residential Repaint/ Commercial and DIY marketing programs
       – Talent acquisition and development




11 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
Strategic Plan

       Invest in four (4) net new Vice President of Sales positions for
       PSG
       Increase communication, direction, execution, and leadership for
       districts, stores, and territories
       Invest in new VPS leadership development experience that would
       deliver results with greater speed




12 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
Questions?




13 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
About Forum

       Global professional services firm that mobilizes your people to embrace
       the critical strategies of their organizations and accelerate results
       Senior leaders turn to Forum when they need their people to rise to meet
       an important challenge or opportunity without fail
       Since 1971, we have partnered with clients to create and implement
       large-scale, customized, people-driven solutions that accelerate business
       performance, change, and growth




14 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
A Final Thought on Leading Through Transitions




                                                           Critical now more than ever

15 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
Watch for Our Book: Harvard Business Press,
 June 2010




16 Leadrshp.LTT.Webinar LTT 03-22-10.PPT   www.forum.com
For More Information

 To talk to Forum about our solutions on Leading Through Transitions or to find
 out more about anything you’ve heard today:


 Call:                1 800 FORUM 11 (North America)
                      44 (0)20 7017 7183 (EMEA)

 Email:               heather.crafts@forum.com
 Visit:               www.forum.com
 Blog:                http://forumcorporation.wordpress.com



        For our latest research and to check for upcoming webinars, please visit
                                    www.forum.com



17 Leadrshp.LTT.Webinar LTT 03-22-10.PPT      www.forum.com

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How to Succeed in Workplace Transitions

  • 1. Leading Through Transitions © 2010 IIR Holdings, Ltd. All Rights Reserved.
  • 2. Today’s Presenters Maggie Walsh Ellen Stephens Head of Leadership Director of Human Practice, Forum Resources- Training and Management Development, The Sherwin-Williams Paint Company Steve Barry C.J. DiBattista Director of Strategic VP of Sales, The Marketing, Forum Sherwin-Williams Paint Company 2 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 3. A transition is … … a high-stakes turning point. 3 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 4. Transition PATHs Place Assignment Heading Team 4 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 5. Poll Question Which type of transition do you think is most prevalent in your organization? 1. Place: Role transition—leaders new to the organization, or existing leaders with a new role, moving to a different business Ask the Audience unit, or experiencing a significant leap in the scope responsibilities. 2. Assignment: Leaders engaged in special limited-term assignments on a focused project or initiative to address a specific business issue. 3. Team: No change to leaders’ jobs, but their teams change significantly or altogether. 4. Heading change: Leaders have a new boss, or the organization has new management/ownership, or a significant new heading or strategy. 5 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 6. Transition Decelerators 1. Neglecting to align expectations 2. Racing to get a lot done 3. Ignoring what you don’t know 4. Relying too heavily on past experience 5. Devoting energy to the wrong people 6. Believing there is an answer 7. Focusing on process more than people 6 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 7. Poll Question Think about your own transitions: which of the seven decelerators are you most susceptible to? 1. Neglecting to align expectations Ask the Audienceget a lot done 2. Racing to 3. Ignoring what you don’t know 4. Relying too heavily on past experience 5. Devoting energy to the wrong people 6. Believing there is an answer 7. Focusing on process more than people 7 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 8. Transition Accelerators Align interests Identify Build strategic alliances Unity relationships Clarity Agility Align action Align expectations Create the agile environment Clarify the business Build ambiguity situation tolerance 8 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 9. Business Terrains Renew rm - Te h ng t Lo r ow Fall S G oo p L orth Plateau Cr isi Rescue s Succeed Accelerate Launch Succeed 9 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 10. The Sherwin-Williams Company Overview Largest producer of paint and coatings in the U.S. Professional painting contractors and do-it-yourself homeowners 3,500 company owned stores and 1,800 sales rep territories Market segmentation growth strategy 10 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 11. Key Drivers for Change Centralized our Marketing function to support market segmentation growth strategy Need to drive sales and profit growth Increased need for leadership and execution on key PSG initiatives: – Sales excellence – Operational excellence – New store growth and identifying emerging markets – Residential Repaint/ Commercial and DIY marketing programs – Talent acquisition and development 11 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 12. Strategic Plan Invest in four (4) net new Vice President of Sales positions for PSG Increase communication, direction, execution, and leadership for districts, stores, and territories Invest in new VPS leadership development experience that would deliver results with greater speed 12 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 13. Questions? 13 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 14. About Forum Global professional services firm that mobilizes your people to embrace the critical strategies of their organizations and accelerate results Senior leaders turn to Forum when they need their people to rise to meet an important challenge or opportunity without fail Since 1971, we have partnered with clients to create and implement large-scale, customized, people-driven solutions that accelerate business performance, change, and growth 14 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 15. A Final Thought on Leading Through Transitions Critical now more than ever 15 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 16. Watch for Our Book: Harvard Business Press, June 2010 16 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com
  • 17. For More Information To talk to Forum about our solutions on Leading Through Transitions or to find out more about anything you’ve heard today: Call: 1 800 FORUM 11 (North America) 44 (0)20 7017 7183 (EMEA) Email: heather.crafts@forum.com Visit: www.forum.com Blog: http://forumcorporation.wordpress.com For our latest research and to check for upcoming webinars, please visit www.forum.com 17 Leadrshp.LTT.Webinar LTT 03-22-10.PPT www.forum.com