My resume

1. Franklin Orozco
1001 Kinderly Lane, Virginia Beach, VA 23464
Cell: (757) 318-0303
E-mail: franklin.j.orozco@gmail.com
Summary:
Professional individual dedicated to bringing forth positive contribution and innovation to all
past, present and future organizations to which being associated with.
Education:
ECPI University, Virginia Beach, VA
Bachelor of Computer and Information Science
Major - Information Technology/Networking Security Management
Graduation date: November, 2014
Associates of Applied Science Degree in Computer and Information Science
Major – Information Technology/Networking Security Management
Graduation date: November, 2008
Certifications:
· CompTIA Network + certification obtained December, 2008
· CompTIA Security + certification obtained January, 2009
· CompTIA Security + (CE) Continuing Education for DOD 8570 requirement
· CompTIA A+ Essentials certification obtained April, 2010
Clearances:
· Top Secret SSBI (03/09-Present)
Professional Skills:
· 14+ years customer service
· Keyboarding skill of 60+wpm
· Multi-tasking expertise
· Travel budgeting
· Computer proficiency: MS Office
(Word, Excel, Power Point,
Outlook)
· Proficient in DIACAP
· Exceptional attendance
· Superior organizational ability
· Motivated and ambitious leader
Computer Skills:
Microsoft 2003 Server and Client
· Installation and configuration
· Network troubleshooting
· Directory services administration
· Security Policy administration
Networking Proficiency
· Routing and Switching
· Connectivity Troubleshooting
· Wireless Troubleshooting
· Network Device/Printer Installation
Work Experience:
HP Enterprise Services, Norfolk, VA
HP Certification & Accreditation Validator 01/11-Present

2. Conducted thorough “Authority To Operate” NMCI/NGEN security audits for various United
States Navy Classified and Unclassified systems in the VA/DC/MD area. Responsibilities
included but were not limited to:
· Conducted on-site visits to audit physical and procedural security processes
· Perform analysis of DoN Policies, directives, and instructions as it pertains to
Certification & Accreditation (C&A) process
· Follow up with Information Assurance personnel on DOD requirements
· Performing data gathering techniques (e.g., questionnaires, interviews, document
reviews) in preparation for assembling C&A Packages
· Assemble detailed spreadsheets on compliant and non-compliant DOD IAC items
· Identifies, responds to, and reports security violations and incidents as encountered
· Meet mandatory government deadlines on submission of C&A security packages
· Estimate travel budget for site visits and maintain below approved budget
· Attend team conference meetings and contribute to C&A team goal
· Perform system updates on DOD IA tools such as IATS and eMASS
· Compile and submit C&A packages based on DIACAP requirements
· Execute and coordinate information assurance meetings with government and military
personnel
· Responsible for disseminating and ensuring implementation of IA policy, guidance, and
training requirements
Classified Support Administrator 06/09-01/11
Support classified Navy, Navy Nuclear Propulsion Information, VIP, Mission Critical,
unclassified Navy Criminal Investigative Service and United States Marine Corps personnel with
computer issues via PBX phone system, including but not limited to:
· Software implementation and configuration
· Hardware troubleshooting
· Network troubleshooting
· Server support and configuration
· User account configuration and support
· Email and voicemail support
· Contribution to internal knowledge database
IntellaPro LLC, Virginia Beach, VA
Field Technician 08/11
Supported the transfer of IT systems when Wachovia was acquired by Wells Fargo bank in
August of 2011.
· Performed on site customer tech and hardware support
· Photographed network cabinets and hardware equipment for archives
· Coordinated with regional IT manager for the branch assigned

3. World IT Solutions, Norfolk, VA
Helpdesk Administrator (employment transferred from Skillstorm) 04/09-06/09
Supported unclassified Navy and USMC personnel with computer issues via PBX phone system,
including but not limited to:
· Software implementation and configuration
· Hardware troubleshooting
· Network troubleshooting
· User account configuration and support
Skillstorm Inc, Norfolk, VA
Helpdesk Administrator 09/08-04/09
Supported unclassified Navy and USMC personnel with computer issues via PBX phone system,
including but not limited to:
· Software implementation and configuration
· Hardware troubleshooting
· Network troubleshooting
· User account configuration and support
Activities:
Student member of Honor Society (Phi Theta Kappa) 05/07-Present