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“I’ll pay
                                                                more for a
                                                                  person’s
                                                                    ability
                                                                 to speak
                                                              and express
                                                              himself than
                                                                   for any
                                                             other quality
                                                                 he might
                                                                 possess”
                                                      - Charles M. Schwab


Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Why Study Public Speaking?
Empowerment
 •Achieves desired
   goals
  •Is “advantage” over
   competition
  •Shows confidence
  •Shows conviction


      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Why Study Public Speaking?
Employment
 Corporations want skilled speakers
   •To adapt information
   •To be organized
   •To keep listeners interested



     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
The Communication Process
Communication as Action
 • Linear: one-way messages
 •     Source: encodes message
 •     Message: what is said & how it
   is said
  •      Channel: how message is
   transmitted
  •      Receiver: decodes message
  •      Noise: interferes with message

      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
The Action Model of
Communication




     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Communication as Interaction
• As message is sent, feedback to sender is
  provided by receiver
• Communication happens within a context or the
  environment/situation in which speech occurs




        Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Communication as Transaction

  •Communication happens
   simultaneously
  •Sender also receives message
  •Receiver also sends message




     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Improving Your Confidence
• Nervousness is normal
• Public speaking number one in highest
  anxiety




       Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Nervousness
• Audience cannot see nervousness
• Use anxiety to your advantage




      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Build Your Confidence
Before your speech
   • Don’t procrastinate
   • Know your audience
   • Select an appropriate topic
   • Prepare
   • Be organized
      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Build Your Confidence
• Be familiar with introduction and
  conclusion
• Simulate actual speech conditions
• Breathe deeply
• Think and act calmly
• Picture positive outcomes
• Reassure yourself mentally

       Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Build Your Confidence
During the speech:                             After the speech:
• Focus on content, not                        • Reflect on positives
  fears                                        • Seek other speaking
• Look for supportive                            opportunities
  audience members




         Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Public Speaking Differs from
              Conversation



Public Speaking
 is Planned
  • More formal
  • More preparation
  • Clearly defined roles
           Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Public Speaking Differs from
            Conversation
Public Speaking is Formal
  •Less slang and casual language
  •More physical distance between speaker and
   audience
  •More controlled gestures and movements



        Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Select & Narrow Your Topic

• Who will be hearing your speech?
• What is the occasion (event)?
• What are your interests, talents &
  experiences?




     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Determine Your Purpose

• General Purpose: overarching goal of your
  speech
• To inform: teach, define or clarify
• To persuade: change or strengthen thoughts
  or behaviors
• To entertain: amuse with stories, illustrations
  and humor


        Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Specific Purpose
• Exact response you want from audience
• Concise statement indicating what you want
  the audience to
  •   Do
  •   Think
  •   Feel
  •   Remember



         Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Develop Your Central Idea
• Overview of speech
• One-sentence summary of speech




       Copyright © 2012, 2009, 2006 Pearson Education,2009All rights reserved
                         Copyright © Allyn & Bacon Inc.
An example:
 • Topic:                                     The South
 Beach Diet.
 • General Purpose:                           To inform.
 • Specific Purpose:                          At the end of
 my speech,                                            the
 audience will be able
   to identify the three key
        elements in the South
             Beach diet.
 • Central        Idea: The South Beach
 diet is                                based upon
 reducing the
 amount of© 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
        Copyright
                   carbohydrates
   you eat, drinking more
Generate Main Ideas
• Identify how speech will logically divide
• How central idea logically divides will
  determine main ideas
• Reasons why central idea is true can be
  main ideas.
• Series of steps to illustrate central idea can
  be main ideas



        Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Gather Supporting Material

                                     • Material that “backs up”
                                       ideas
                                     • Can be personal &
                                       concrete
                                     • Should appeal to
                                       listeners
                                     • Research your
                                       supporting material
                                     • Can be verbal, visual, or
                                       both
   Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Organize Your Speech
• Start with body
• Arrange ideas to make most sense
• Prepare introduction & conclusion AFTER
  body
• Follow effective outlining techniques




        Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Rehearse Your Speech
• Prepare early
• Practice out loud
• Observe your behaviors
• Make adjustments
• Rehearse in front of others




        Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Deliver Your Speech
• Walk calmly
• Walk confidently
• Remember rehearsals
• Maintain eye contact
• Speak loudly
• Vary your pitch



       Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Free speech
                                                    not only lives,
                                                         it rocks!

                                                          —OPRAH
                                                          WINFREY




Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Ethics

•    Values, beliefs and moral
        principles by which
        we determine what
         is right or wrong

•          For public speaking,
         responsibly balance
         right to free speech
        with needs of audience

Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Speaking Freely
• First Amendment guarantees free
speech.

•            ACLU: helps protect free speech.

•      Supreme Court: flag burning
protected
  under free speech.

•      Patriot Act sparks controversy
between
  national2012, 2009, 2006 Pearson Education, Inc. All rights reserved
     Copyright ©
                 security & free speech.
Speaking Ethically

Have a Clear, Responsible
Goal
 • Give listeners choices
 •      Do not keep your
   agenda hidden from
   your listeners


     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Use Sound Evidence and Reasoning

• Do not make false claims
• Do not substitute emotions for
  logic
• Keep quality of evidence high




      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Be Sensitive and Tolerant of
          Differences

• Be willing to listen to opposing
  sides (accommodation)

• This shows respect for others




     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Be Honest
• Offering false or misleading
  information is unethical
• Give credit for ideas and
  types of information that are
  not your own




     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Do Not Plagiarize
• Plagiarizing: presenting
  someone else’s ideas or
  words as though they were
  yours
• Plagiaphrasing: failure to give
  credit for compelling phrases
  taken from another source


      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Do Your Own Work
• Think of an original approach

• Avoid articles that can be
  converted into speeches
• Edit your own work




      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Acknowledge Your Sources
• Direct quotes, no matter how
  short
• Opinions or ideas of others, even
  if paraphrased
• Statistics
• Non-original visual materials
  (graphs, pictures & tables)
• Give oral and written citations

      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Becoming an
Audience-Centered Speaker
Gather information about your
 audience

•Informally
 • Demographics: information about
   age, gender, sexual orientation,
   education & religious views
•Formally
 • Open-ended questions (unrestricted
   answers)
 • Closed-ended questions rights reserved
      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All
                                                               (limited
Becoming an
Audience-Centered Speaker
Analyze information about
 your audience
 •Audience analysis: examining
  information about listeners
 •Ask
  1. How are they similar?
  2. How are they different?
  3. How can I establish
    common ground?

     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Becoming an
Audience-Centered Speaker

Adapting to your audience
 • Ethically using audience
   information, to adapt messages for
   clarity and your objective
 • Modifying messages for better
   clarity
 • Helps achieve ethical goal(s)

     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Analyzing your audience
    before you speak
Demographic audience
 analysis
  Analyzing an audience by examining
  demographic information to develop
     clear and effective messages




    Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Types of Demographics
•Age
•Gender
•Culture
•Sexual
 Orientation
•Socioecono
 mic status
•Race
     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Types of Demographics

•Group                                     •Socioeconomic
 Membership                                     Status
 Religious                                       Income
 Political                                       Occupation
 Work                                            Education
 Social
 Service

     Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Adapting to Diverse Listeners
• Look at differences
  beyond cultural
• Focus on a target
  audience
• Use variety of
  supporting
  materials
• Tell stories
• Balance logic with
  emotions
•Show ideas visually
•Identify common values of                                                   audience
       Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Psychological Audience
            Analysis
•Attitudes: likes and/or dislikes
•Beliefs: perceptions of what is true or
 false
•Values: enduring concept of good/bad,
 right/wrong
•Audiences can be
  • Interested or uninterested
  • Favorable or unfavorable
  • Voluntary or captive
       Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Situational Audience Analysis

• Time (when, how long)
• Audience size
• Location (type of room,
  arrangement of chairs)
• Occasion (event)


      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Adapting as you speak
Identify nonverbal cues from
•listeners
  Eye-contact
•Facial expression
•Movement
•Nonverbal
responsiveness
•Verbal
responsiveness

      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Adapting as you speak
                         If audience                  If audience
If audience
                            seems                      seems to
   seems
   bored                   confused                     disagree
Tell a                         Use                          Provide more
    story              redundancy                                  evidence
Consider                     Phrase                         Remind them
   humor                        ideas                                 of your
                        differently                              credibility
 Increase                         Ask                             Give more
  rate of             audience to facts & fewer
  speech                summarize                                     stories
   Give               Use a                                               Give
       Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
 personal                 visual aid                          information
Customizing Your Message To
       Your Audience
•Refer to
  • Names of listeners
  • Place of speech
  • Historical events
•Mention recent news related to topic
•Give positive references to groups or
 organizations in audience
•Discuss topic’s relevance for listeners
        Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
Analyzing Your Audience After
         You Speak
• Observe nonverbal responses
• Listen for verbal comments
• Survey audience
• Check for desired behavioral
  responses
     from audience




      Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved

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Ps slides wk 2

  • 1. “I’ll pay more for a person’s ability to speak and express himself than for any other quality he might possess” - Charles M. Schwab Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 2. Why Study Public Speaking? Empowerment •Achieves desired goals •Is “advantage” over competition •Shows confidence •Shows conviction Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 3. Why Study Public Speaking? Employment Corporations want skilled speakers •To adapt information •To be organized •To keep listeners interested Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 4. The Communication Process Communication as Action • Linear: one-way messages • Source: encodes message • Message: what is said & how it is said • Channel: how message is transmitted • Receiver: decodes message • Noise: interferes with message Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 5. The Action Model of Communication Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 6. Communication as Interaction • As message is sent, feedback to sender is provided by receiver • Communication happens within a context or the environment/situation in which speech occurs Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 7. Communication as Transaction •Communication happens simultaneously •Sender also receives message •Receiver also sends message Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 8. Improving Your Confidence • Nervousness is normal • Public speaking number one in highest anxiety Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 9. Nervousness • Audience cannot see nervousness • Use anxiety to your advantage Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 10. Build Your Confidence Before your speech • Don’t procrastinate • Know your audience • Select an appropriate topic • Prepare • Be organized Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 11. Build Your Confidence • Be familiar with introduction and conclusion • Simulate actual speech conditions • Breathe deeply • Think and act calmly • Picture positive outcomes • Reassure yourself mentally Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 12. Build Your Confidence During the speech: After the speech: • Focus on content, not • Reflect on positives fears • Seek other speaking • Look for supportive opportunities audience members Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 13. Public Speaking Differs from Conversation Public Speaking is Planned • More formal • More preparation • Clearly defined roles Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 14. Public Speaking Differs from Conversation Public Speaking is Formal •Less slang and casual language •More physical distance between speaker and audience •More controlled gestures and movements Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 15. Select & Narrow Your Topic • Who will be hearing your speech? • What is the occasion (event)? • What are your interests, talents & experiences? Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 16. Determine Your Purpose • General Purpose: overarching goal of your speech • To inform: teach, define or clarify • To persuade: change or strengthen thoughts or behaviors • To entertain: amuse with stories, illustrations and humor Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 17. Specific Purpose • Exact response you want from audience • Concise statement indicating what you want the audience to • Do • Think • Feel • Remember Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 18. Develop Your Central Idea • Overview of speech • One-sentence summary of speech Copyright © 2012, 2009, 2006 Pearson Education,2009All rights reserved Copyright © Allyn & Bacon Inc.
  • 19. An example: • Topic: The South Beach Diet. • General Purpose: To inform. • Specific Purpose: At the end of my speech, the audience will be able to identify the three key elements in the South Beach diet. • Central Idea: The South Beach diet is based upon reducing the amount of© 2012, 2009, 2006 Pearson Education, Inc. All rights reserved Copyright carbohydrates you eat, drinking more
  • 20. Generate Main Ideas • Identify how speech will logically divide • How central idea logically divides will determine main ideas • Reasons why central idea is true can be main ideas. • Series of steps to illustrate central idea can be main ideas Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 21. Gather Supporting Material • Material that “backs up” ideas • Can be personal & concrete • Should appeal to listeners • Research your supporting material • Can be verbal, visual, or both Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 22. Organize Your Speech • Start with body • Arrange ideas to make most sense • Prepare introduction & conclusion AFTER body • Follow effective outlining techniques Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 23. Rehearse Your Speech • Prepare early • Practice out loud • Observe your behaviors • Make adjustments • Rehearse in front of others Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 24. Deliver Your Speech • Walk calmly • Walk confidently • Remember rehearsals • Maintain eye contact • Speak loudly • Vary your pitch Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 25. Free speech not only lives, it rocks! —OPRAH WINFREY Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 26. Ethics • Values, beliefs and moral principles by which we determine what is right or wrong • For public speaking, responsibly balance right to free speech with needs of audience Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 27. Speaking Freely • First Amendment guarantees free speech. • ACLU: helps protect free speech. • Supreme Court: flag burning protected under free speech. • Patriot Act sparks controversy between national2012, 2009, 2006 Pearson Education, Inc. All rights reserved Copyright © security & free speech.
  • 28. Speaking Ethically Have a Clear, Responsible Goal • Give listeners choices • Do not keep your agenda hidden from your listeners Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 29. Use Sound Evidence and Reasoning • Do not make false claims • Do not substitute emotions for logic • Keep quality of evidence high Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 30. Be Sensitive and Tolerant of Differences • Be willing to listen to opposing sides (accommodation) • This shows respect for others Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 31. Be Honest • Offering false or misleading information is unethical • Give credit for ideas and types of information that are not your own Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 32. Do Not Plagiarize • Plagiarizing: presenting someone else’s ideas or words as though they were yours • Plagiaphrasing: failure to give credit for compelling phrases taken from another source Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 33. Do Your Own Work • Think of an original approach • Avoid articles that can be converted into speeches • Edit your own work Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 34. Acknowledge Your Sources • Direct quotes, no matter how short • Opinions or ideas of others, even if paraphrased • Statistics • Non-original visual materials (graphs, pictures & tables) • Give oral and written citations Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 35. Becoming an Audience-Centered Speaker Gather information about your audience •Informally • Demographics: information about age, gender, sexual orientation, education & religious views •Formally • Open-ended questions (unrestricted answers) • Closed-ended questions rights reserved Copyright © 2012, 2009, 2006 Pearson Education, Inc. All (limited
  • 36. Becoming an Audience-Centered Speaker Analyze information about your audience •Audience analysis: examining information about listeners •Ask 1. How are they similar? 2. How are they different? 3. How can I establish common ground? Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 37. Becoming an Audience-Centered Speaker Adapting to your audience • Ethically using audience information, to adapt messages for clarity and your objective • Modifying messages for better clarity • Helps achieve ethical goal(s) Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 38. Analyzing your audience before you speak Demographic audience analysis Analyzing an audience by examining demographic information to develop clear and effective messages Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 39. Types of Demographics •Age •Gender •Culture •Sexual Orientation •Socioecono mic status •Race Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 40. Types of Demographics •Group •Socioeconomic Membership Status Religious Income Political Occupation Work Education Social Service Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 41. Adapting to Diverse Listeners • Look at differences beyond cultural • Focus on a target audience • Use variety of supporting materials • Tell stories • Balance logic with emotions •Show ideas visually •Identify common values of audience Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 42. Psychological Audience Analysis •Attitudes: likes and/or dislikes •Beliefs: perceptions of what is true or false •Values: enduring concept of good/bad, right/wrong •Audiences can be • Interested or uninterested • Favorable or unfavorable • Voluntary or captive Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 43. Situational Audience Analysis • Time (when, how long) • Audience size • Location (type of room, arrangement of chairs) • Occasion (event) Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 44. Adapting as you speak Identify nonverbal cues from •listeners Eye-contact •Facial expression •Movement •Nonverbal responsiveness •Verbal responsiveness Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 45. Adapting as you speak If audience If audience If audience seems seems to seems bored confused disagree Tell a Use Provide more story redundancy evidence Consider Phrase Remind them humor ideas of your differently credibility Increase Ask Give more rate of audience to facts & fewer speech summarize stories Give Use a Give Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved personal visual aid information
  • 46. Customizing Your Message To Your Audience •Refer to • Names of listeners • Place of speech • Historical events •Mention recent news related to topic •Give positive references to groups or organizations in audience •Discuss topic’s relevance for listeners Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved
  • 47. Analyzing Your Audience After You Speak • Observe nonverbal responses • Listen for verbal comments • Survey audience • Check for desired behavioral responses from audience Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved