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The Mobile Revolution Meets B2B:
          New Content Marketing Opportunities & Imperatives

                                                        Christina “CK” Kerley
                                                           www.CKB2B.com
                                                           Twitter: @CKsays




©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
As marketers we have to change
                  with our markets …




               and our markets are drastically,
                 and permanently changing
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Mobile Planet
                   6 BILLION
     Are Now Mobile
                                 Mobile Subscriptions Worldwide
                                  86% of the world’s population
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
                                                            Source: ITU Data
More Mobile Devices




   Than All 3… COMBINED
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
As Compared To Mobile’s 6 BILLION Subscriptions?




               106.5                                     850        1.7
              Million                                   Million    Billion
              Viewers                                   Users     Netizens

             2%
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
                                                        14% 28%
7
                                                          TRILLION
                                                              TEXTS
                                                            Worldwide
                                                             in 2011

                                                        (193,430 texts per second)
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
183 Billion Apps
    To Be Downloaded In 2015




©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
The                       1-3 Years
      New                        Mobile As
      Web                        “First-
                                Screen”
                                Web Device
Morgan Stanley findings here.
   Gartner findings here.          ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Is Always on.
The   1 Device That…
                       Is Always with our
                       audiences.


                       Is Always connected
                       to the Web.


                       Is the media that we
                       use the MOST.
                               ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Mobile
                                                          +
                                                         B2B
                                                          =
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
                                                         BFF!
Mobile Isn’t Only A
“Nice-To-Have” Consumer Device
                   ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Mobile Is A Must-Have
   Business Tool




              ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Mobile Apps To Surpass Traditional
                         Enterprise Apps By 2015




  IBM predicts that Mobile applications will surpass traditional
         platforms in the enterprise market by 2015.

                                                        Findings: here
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Execs
   Under 40
   That View                                                 +
   Mobile As
   PRIMARY
   Comms
   Tool
                                                              %
                                                        Source: Forbes/2010
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Mobile = B2B’s Lifelines To Livelihoods
It’s not that we’re changing
             our technology to mobile media.

   It’s how anytime-anywhere
    technology is changing us.


                         THE REAL STORY
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Far From Just A New Media
                            Mobile IGNITES…




    A REVOLUTION
     New Expectations | New Preferences | New Habits | New Thresholds
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
What
                                                           Are
                                                           B2B
                                                          Mobile
                                                        Imperatives?
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved       ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Optimize Your Content For The                                           #1
Unique Mobile Environment

                                          #2
                                                   Re-Imagine B2B Marketing Content
                                                   Through Mobile Tools

                                                                     #3

Win Over B2B Audiences Through
“Better, Faster, Easier” Mobile Strategies

©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Optimize Content For The
           Unique Mobile Environment




                   #
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Desktop Experience          Mobile Experience




             Optimize Web Experiences For Users—No Matter The Device
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Mobile User Needs = Different!




Design For Needs That Users Have When They’re Remote
Don’t just think text… think video
                 (better for small mobile screens!)




           Deliver Content Differently On Mobile Devices
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Optimize ALL Marketing Content




          Desktop eNewsletter
                                                        Mobile eNewsletter

          Optimize E-Newsletters—And Campaign Landing Pages, Too!
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Re-Imagine B2B Marketing
Content Through Mobile Tools



                     #
                  ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
There
                                                          Mobile
                                                                         Mobile
                                                        Augmented
                                                          Reality       Web Sites



           Are                                            QR/2D
                                                                           SMS
                                                                         Alerts &


          MANY
                                                         Barcodes          Text
                                                                        Campaigns



          Mobile                                         Location-
                                                           Based
                                                          Services
                                                                         Video &
                                                                          Audio


          Tools                                                          Mobile

         Perfect
                                                          Mobile
                                                                         Social
                                                        Search/SEO       Media



           For                                           Near-Field
                                                        Communication
                                                                        Proximity
                                                                        Marketing

           B2B
                                                           (NFC)




         Content!
                                                                          Mobile
                                                          Mobile
                                                                          Apps,
                                                          Image
                                                                        Utilities &
                                                        Recognition
                                                                        Extensions

©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
New Ways To Initiate And
   Extend Dialogues With Audiences
1. Brand “news/information” texts—new/improved products
2. Offer-based texts—coupons, product promotions and specials
3. Engagement texts—deepen the product/service experience




                                      SMS/MMS Alerts
                                         ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Give Collateral More Depth—And Audiences
    More Convenience—Through QR Codes

                                         Articles
                                         link to
                                         videos on
                                         the
Business                                 subject…
cards link to
Mobile
Websites…

 QR Codes + Videos         ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Even Better… Link To Customers Saying
                                             How GREAT You Are!




                                                        Ad Links to Customer Testimonial
                                                        Video = SMART!



©2012 Christina “CK” Kerley/CKB2B All Rights Reserved       QR Codes + Videos
Transform B2B Tradeshow Information
Into A Dynamic Experience For Attendees




  Mobile Apps             ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Bolster Thought-Leadership Content
  Through Images, Videos & Text




Tablet (iPad) Apps     ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Make Them Better At What They Do By Keeping Them

                          “In The Know While On the Go”
                                                        Thomson Reuters has launched a mobile
                                                        app for New York-based lawyers that
                                                        combines legal news, analysis and
                                                        research.

                                                        The app seeks to deliver value by giving
                                                        lawyers both the news they need along
                                                        with necessary tools to draw connections
                                                        between news, facts and the law so they
                                                        can better serve their clients. While the
                                                        company offers other apps in the legal
                                                        space, this is the first with a news
                                                        element.

                                                        It is being introduced alongside a new
                                                        Web site also targeting lawyers.



©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
                                                                  Mobile Apps
Increase Productivity Through
                Friction-Free Mobile Experiences


                       You can expect high-quality multi-
                   stream video conferencing, zoom into
                        video, toggle between video and
                    shared content, even host meetings.

                   “It is quite simply the best experience
                     we have delivered in my eight years
                    here at Cisco WebEx…WebEx mobile
                              really does improve business
                                productivity by enabling all
                       participants, wherever they are, to
                          easily join a WebEx meeting and
                                          collaborate fully.”
                                                says Knight.
Mobile & iPad Apps              ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Give Your Audience The Information
        They Need--When (& Where) They Need It




©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
                                                        Location-Based Services
Win Over B2B Audiences With
“Better, Faster, Easier” Mobile Strategies




#

                           ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
BETTER!
                                   Better
                              Experience
                                 For B2B
                                Travelers
Mobile Websites, QR Codes, SMSAlerts, Apps
                                  ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
FASTER!
                 Faster Way
              To Do Banking
                   For Time-
                Starved B2B
                  Audiences
Mobile Apps       ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
EASIER!
                          Easier Way
                         To Find B2B
                          Products &
                             Services
Apps/Augmented Reality
Remember!




©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Far From Just A New Media
                            Mobile IGNITES…




    A REVOLUTION
     New Expectations | New Preferences | New Habits | New Thresholds
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Optimize Your Content For The                                           #1
Unique Mobile Environment

                                          #2
                                                   Re-Imagine B2B Marketing Content
                                                   Through Mobile Tools

                                                                     #3

Win Over B2B Audiences Through
“Better, Faster, Easier” Mobile Strategies

©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
New Tools
      Your world has
       gone mobile.
     So too must your                                   New Behaviors
        marketing!
                                                        New Thinking


                                                        New Strategies


                                                        New Opportunities
©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
Welcome To The
Mobile Revolution, B2B.

           Make Mobile
              Your
            Moment
            To Shine.
Get
         The
         Free
         B2B
        Mobile
        Guide:
www.B2BMobileRevolution.com
For More of CK’s Mobile
Videos & Articles:




                www.CKB2B.com
                   ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved

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The Mobile Revolution Meets B2B: New Content Marketing Opportunities & Imperatives

  • 1. The Mobile Revolution Meets B2B: New Content Marketing Opportunities & Imperatives Christina “CK” Kerley www.CKB2B.com Twitter: @CKsays ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 2. As marketers we have to change with our markets … and our markets are drastically, and permanently changing ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 3. Mobile Planet 6 BILLION Are Now Mobile Mobile Subscriptions Worldwide 86% of the world’s population ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved Source: ITU Data
  • 4. More Mobile Devices Than All 3… COMBINED ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 5. As Compared To Mobile’s 6 BILLION Subscriptions? 106.5 850 1.7 Million Million Billion Viewers Users Netizens 2% ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved 14% 28%
  • 6. 7 TRILLION TEXTS Worldwide in 2011 (193,430 texts per second) ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 7. 183 Billion Apps To Be Downloaded In 2015 ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 8. The 1-3 Years New Mobile As Web “First- Screen” Web Device Morgan Stanley findings here. Gartner findings here. ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 9. Is Always on. The 1 Device That… Is Always with our audiences. Is Always connected to the Web. Is the media that we use the MOST. ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 10. Mobile + B2B = ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved BFF!
  • 11. Mobile Isn’t Only A “Nice-To-Have” Consumer Device ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 12. Mobile Is A Must-Have Business Tool ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 13. Mobile Apps To Surpass Traditional Enterprise Apps By 2015 IBM predicts that Mobile applications will surpass traditional platforms in the enterprise market by 2015. Findings: here ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 14. Execs Under 40 That View + Mobile As PRIMARY Comms Tool % Source: Forbes/2010 ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 15. Mobile = B2B’s Lifelines To Livelihoods
  • 16. It’s not that we’re changing our technology to mobile media. It’s how anytime-anywhere technology is changing us. THE REAL STORY ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 17. Far From Just A New Media Mobile IGNITES… A REVOLUTION New Expectations | New Preferences | New Habits | New Thresholds ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 18. What Are B2B Mobile Imperatives? ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 19. Optimize Your Content For The #1 Unique Mobile Environment #2 Re-Imagine B2B Marketing Content Through Mobile Tools #3 Win Over B2B Audiences Through “Better, Faster, Easier” Mobile Strategies ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 20. Optimize Content For The Unique Mobile Environment # ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 21. Desktop Experience Mobile Experience Optimize Web Experiences For Users—No Matter The Device ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 22. Mobile User Needs = Different! Design For Needs That Users Have When They’re Remote
  • 23. Don’t just think text… think video (better for small mobile screens!) Deliver Content Differently On Mobile Devices ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 24. Optimize ALL Marketing Content Desktop eNewsletter Mobile eNewsletter Optimize E-Newsletters—And Campaign Landing Pages, Too! ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 25. Re-Imagine B2B Marketing Content Through Mobile Tools # ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 26. There Mobile Mobile Augmented Reality Web Sites Are QR/2D SMS Alerts & MANY Barcodes Text Campaigns Mobile Location- Based Services Video & Audio Tools Mobile Perfect Mobile Social Search/SEO Media For Near-Field Communication Proximity Marketing B2B (NFC) Content! Mobile Mobile Apps, Image Utilities & Recognition Extensions ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 27. New Ways To Initiate And Extend Dialogues With Audiences 1. Brand “news/information” texts—new/improved products 2. Offer-based texts—coupons, product promotions and specials 3. Engagement texts—deepen the product/service experience SMS/MMS Alerts ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 28. Give Collateral More Depth—And Audiences More Convenience—Through QR Codes Articles link to videos on the Business subject… cards link to Mobile Websites… QR Codes + Videos ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 29. Even Better… Link To Customers Saying How GREAT You Are! Ad Links to Customer Testimonial Video = SMART! ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved QR Codes + Videos
  • 30. Transform B2B Tradeshow Information Into A Dynamic Experience For Attendees Mobile Apps ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 31. Bolster Thought-Leadership Content Through Images, Videos & Text Tablet (iPad) Apps ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 32. Make Them Better At What They Do By Keeping Them “In The Know While On the Go” Thomson Reuters has launched a mobile app for New York-based lawyers that combines legal news, analysis and research. The app seeks to deliver value by giving lawyers both the news they need along with necessary tools to draw connections between news, facts and the law so they can better serve their clients. While the company offers other apps in the legal space, this is the first with a news element. It is being introduced alongside a new Web site also targeting lawyers. ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved Mobile Apps
  • 33. Increase Productivity Through Friction-Free Mobile Experiences You can expect high-quality multi- stream video conferencing, zoom into video, toggle between video and shared content, even host meetings. “It is quite simply the best experience we have delivered in my eight years here at Cisco WebEx…WebEx mobile really does improve business productivity by enabling all participants, wherever they are, to easily join a WebEx meeting and collaborate fully.” says Knight. Mobile & iPad Apps ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 34. Give Your Audience The Information They Need--When (& Where) They Need It ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved Location-Based Services
  • 35. Win Over B2B Audiences With “Better, Faster, Easier” Mobile Strategies # ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 36. BETTER! Better Experience For B2B Travelers Mobile Websites, QR Codes, SMSAlerts, Apps ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 37. FASTER! Faster Way To Do Banking For Time- Starved B2B Audiences Mobile Apps ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 38. EASIER! Easier Way To Find B2B Products & Services Apps/Augmented Reality
  • 39. Remember! ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 40. Far From Just A New Media Mobile IGNITES… A REVOLUTION New Expectations | New Preferences | New Habits | New Thresholds ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 41. Optimize Your Content For The #1 Unique Mobile Environment #2 Re-Imagine B2B Marketing Content Through Mobile Tools #3 Win Over B2B Audiences Through “Better, Faster, Easier” Mobile Strategies ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 42. New Tools Your world has gone mobile. So too must your New Behaviors marketing! New Thinking New Strategies New Opportunities ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved
  • 43. Welcome To The Mobile Revolution, B2B. Make Mobile Your Moment To Shine.
  • 44. Get The Free B2B Mobile Guide: www.B2BMobileRevolution.com
  • 45. For More of CK’s Mobile Videos & Articles: www.CKB2B.com ©2012 Christina “CK” Kerley/CKB2B All Rights Reserved