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Candyce	
  Edelen	
  -­‐	
  PropelGrowth	
  
CEO	
  and	
  Founder	
  
§  Content	
  marke+ng	
  
specializing	
  in	
  financial	
  
services	
  technology.	
  	
  
	
  
§  Co-­‐founded	
  two	
  financial	
  
technology	
  companies	
  
§  12	
  years	
  experience	
  
specializing	
  in	
  the	
  
Capital	
  Markets	
  
	
  
	
  
2	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Case	
  Study	
  –	
  Financial	
  Technology	
  Provider	
  
§  Small	
  financial	
  technology	
  provider	
  
§  Customers	
  include	
  50%	
  of	
  the	
  global	
  +er	
  1	
  banks	
  
§  55%	
  annual	
  growth	
  
§  95%	
  customer	
  reten+on	
  
§  60+	
  employees	
  
§  London,	
  Sydney,	
  Chicago,	
  New	
  York	
  
3	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Tac>cs	
  vs.	
  Strategy	
   4	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Content	
  Audit	
   5	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
What	
  Is	
  “It”???	
  
6	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Establish	
  a	
  Strategy	
  
Marke+ng	
  Strategy	
  
Customer	
  
Research	
  
Sales	
  
Strategy	
  
Company	
  
Strategy	
  
7	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Targe>ng	
  in	
  Financial	
  Services	
   8	
  
Account	
  
Strategy	
  
37	
  
Target	
  
Firms	
  
3	
  
Target	
  
Divisions	
  
4	
  
Target	
  
Buyers	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
How	
  Banks	
  Discover	
  Solu>ons	
   9	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
What	
  We	
  Knew	
  About	
  Our	
  Targets	
   10	
  
Audience	
  
Events	
  
Earned	
  
Media	
  
Ar+cle	
  
Placement	
  
Email	
  
Word	
  of	
  
Mouth	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Coping	
  with	
  a	
  Content	
  Beast	
  
•  Awareness	
  
•  Drip	
  campaigns	
  
•  Sales	
  support	
  
•  Buying	
  stages	
  
•  Build	
  audience	
  	
  
•  Thought	
  leadership	
  
•  Media	
  outreach	
  
•  Email	
  marke+ng	
  
•  Lead	
  genera+on	
  
11	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Hair:	
  pillow	
  and	
  
saddle	
  stuffing	
  
Pelt:	
  clothing	
  
and	
  blankets	
  
Stomach:	
  
buckets	
  and	
  	
  
cooking	
  pots	
  
Horns:	
  toys,	
  
decora+ons,	
  	
  
cutlery,	
  
cooking	
  utensils	
  
and	
  cups	
  
Bones:	
  
sewing	
  needles	
  
arrowheads	
  
saddle	
  frames,	
  
knives	
  and	
  tools	
  
Tendons:	
  
sewing	
  thread	
  
and	
  bowstrings	
  
Skull:	
  
religious	
  rituals	
  
Hump:	
  
most	
  flavored	
  meat	
  
Hooves:	
  
glue	
  and	
  tools	
  
Tongue:	
  	
  
food	
  
Fat:	
  
cooking,	
  	
  
soap	
  
Brain:	
  for	
  	
  
tanning	
  hide	
  
Meat:	
  
Food	
  plus	
  
preserved	
  as	
  
dried	
  jerky	
  
12	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Using	
  Every	
  Part	
  of	
  the	
  Buffalo	
   13	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Object	
  Trading	
  Buffalo	
  
Premium	
  Content	
  
Research	
  Report	
  
Premium	
  Deriva>ves	
  
Video	
   Webinar	
  
Live	
  	
  
Panel	
  
Event	
  
Low	
  Cost	
  Deriva>ves	
  
2	
  	
  
Byline	
  	
  
Ar>cles	
  
	
  
7	
  	
  
Blog	
  	
  
Posts	
  
	
  
5	
  
Email	
  
Campaigns	
  
2	
  	
  
Event	
  
Recordings	
  
14	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Opportuni>es	
  for	
  Amplifica>on	
   15	
  
©	
  2014	
  PropelGrowth,	
  LLC	
  
Results	
  So	
  Far…	
  
Of	
  the	
  37	
  Target	
  Firms	
  
•  30	
  interac+ng	
  with	
  content	
  
•  13+	
  par+cipa+ng	
  in	
  events	
  
•  12	
  addi+onal	
  high	
  value	
  
targets	
  engaged	
  
Sales	
  
•  5	
  deals	
  in	
  “stalled”	
  stage	
  are	
  
engaging	
  with	
  content	
  
•  Added	
  2	
  new	
  sales	
  people	
  
to	
  work	
  the	
  opportuni+es	
  
Awareness	
  
•  Extensive	
  content	
  sharing	
  
•  Dozens	
  of	
  earned	
  media	
  
placements	
  
16	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Key	
  Takeaways	
  
§  The	
  Content	
  Beast	
  
likes	
  to	
  eat	
  Buffalo!	
  
§  Buyer	
  Persona	
  
research	
  delivers	
  
reams	
  of	
  content	
  
§  Deriva+ve	
  ≠	
  
Repurposed	
  
17	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  
Key	
  Takeaways	
   18	
  
©	
  2014	
  PropelGrowth,	
  LLC	
  
For	
  More	
  Informa>on	
  
Visit	
  www.PropelGrowth.com	
  
	
  
Contact	
  Candyce	
  Edelen	
  
cedelen@propelgrowth.com	
  
+1	
  201-­‐751-­‐9494	
  
@candyceedelen	
  
19	
  
©	
  2014	
  PropelGrowth,	
  LLC	
   @CandyceEdelen	
  

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New Engagement Models (Candyce Edelen)

  • 1.
  • 2. Candyce  Edelen  -­‐  PropelGrowth   CEO  and  Founder   §  Content  marke+ng   specializing  in  financial   services  technology.       §  Co-­‐founded  two  financial   technology  companies   §  12  years  experience   specializing  in  the   Capital  Markets       2   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 3. Case  Study  –  Financial  Technology  Provider   §  Small  financial  technology  provider   §  Customers  include  50%  of  the  global  +er  1  banks   §  55%  annual  growth   §  95%  customer  reten+on   §  60+  employees   §  London,  Sydney,  Chicago,  New  York   3   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 4. Tac>cs  vs.  Strategy   4   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 5. Content  Audit   5   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 6. What  Is  “It”???   6   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 7. Establish  a  Strategy   Marke+ng  Strategy   Customer   Research   Sales   Strategy   Company   Strategy   7   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 8. Targe>ng  in  Financial  Services   8   Account   Strategy   37   Target   Firms   3   Target   Divisions   4   Target   Buyers   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 9. How  Banks  Discover  Solu>ons   9   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 10. What  We  Knew  About  Our  Targets   10   Audience   Events   Earned   Media   Ar+cle   Placement   Email   Word  of   Mouth   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 11. Coping  with  a  Content  Beast   •  Awareness   •  Drip  campaigns   •  Sales  support   •  Buying  stages   •  Build  audience     •  Thought  leadership   •  Media  outreach   •  Email  marke+ng   •  Lead  genera+on   11   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 12. Hair:  pillow  and   saddle  stuffing   Pelt:  clothing   and  blankets   Stomach:   buckets  and     cooking  pots   Horns:  toys,   decora+ons,     cutlery,   cooking  utensils   and  cups   Bones:   sewing  needles   arrowheads   saddle  frames,   knives  and  tools   Tendons:   sewing  thread   and  bowstrings   Skull:   religious  rituals   Hump:   most  flavored  meat   Hooves:   glue  and  tools   Tongue:     food   Fat:   cooking,     soap   Brain:  for     tanning  hide   Meat:   Food  plus   preserved  as   dried  jerky   12   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 13. Using  Every  Part  of  the  Buffalo   13   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 14. Object  Trading  Buffalo   Premium  Content   Research  Report   Premium  Deriva>ves   Video   Webinar   Live     Panel   Event   Low  Cost  Deriva>ves   2     Byline     Ar>cles     7     Blog     Posts     5   Email   Campaigns   2     Event   Recordings   14   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 15. Opportuni>es  for  Amplifica>on   15   ©  2014  PropelGrowth,  LLC  
  • 16. Results  So  Far…   Of  the  37  Target  Firms   •  30  interac+ng  with  content   •  13+  par+cipa+ng  in  events   •  12  addi+onal  high  value   targets  engaged   Sales   •  5  deals  in  “stalled”  stage  are   engaging  with  content   •  Added  2  new  sales  people   to  work  the  opportuni+es   Awareness   •  Extensive  content  sharing   •  Dozens  of  earned  media   placements   16   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 17. Key  Takeaways   §  The  Content  Beast   likes  to  eat  Buffalo!   §  Buyer  Persona   research  delivers   reams  of  content   §  Deriva+ve  ≠   Repurposed   17   ©  2014  PropelGrowth,  LLC   @CandyceEdelen  
  • 18. Key  Takeaways   18   ©  2014  PropelGrowth,  LLC  
  • 19. For  More  Informa>on   Visit  www.PropelGrowth.com     Contact  Candyce  Edelen   cedelen@propelgrowth.com   +1  201-­‐751-­‐9494   @candyceedelen   19   ©  2014  PropelGrowth,  LLC   @CandyceEdelen