Dear Military Family Member, As part of the contract under which the National Guard Child and Youth Program operates, we have been asked to survey Families who have utilized Child and Youth Program resources and services from the period of 1 June 2012 to present. The purpose of this survey is to gather valuable information related to current strengths of the program as well as areas where continued development could be targeted for improvement. Ultimately, our goal is to ensure the state/territory Child and Youth Program is adequately meeting the needs of our military-connected population. We invite you to take a few minutes (10-15) to complete the Family Member Satisfaction Survey online. You may do this by clicking on the following link: https://www.surveymonkey.com/s/2013Family Information gathered from this survey is completely anonymous and will only be used to improve services provided by the Child and Youth Program at the state/territory and national levels. If you are unable to complete the survey online, a PDF version has been attached to this email for you. Please mail or email the PDF version of the survey to ATTN: Ms. Erin Berry, Eastern Region Assistant Program Manager, 434 Chase Road, Columbus, OH 43214 or erin.berry@cog-ps.com. Deadline for completion and submission of Family Member Satisfaction Surveys is 9 August 2013. Should you have any questions regarding the information contained in this email, please feel free to contact your Lead Child and Youth Program Coordinator for further information. Very respectfully, Kara B. Coleman, MSW, LCSW Child & Youth Services Director Georgia National Guard Family Program Office CNGC 1000 Halsey Avenue, BLDG 447 840 Finch Marietta, GA 30060 Office: 678-569-5860 Cellular: 404-308-2208 Fax: 678-569-3910 www.GeorgiaGuardFamilyProgram.org/youth

1. Family Member Satisfaction Survey
1 June 2013
The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and
enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of
these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and
experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to
present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further
improvement. Thank you for your time and service.
What do you see as overall strengths of the Child and Youth Program in your state/territory?
What do you see as areas needing targeted for improvement in your state/territory’s Child and Youth Program?
What impact has the Child and Youth Program had on your military youth(s)?
Demographic information:
State/Territory: _______________________________________________________________
Service Member Family Member Other
Service Component: ARNG ANG Other
Ages of Youth/Dependents (check all that apply): 0-5 6-12 13-18
Email Campaigns Briefing Flyer/Brochure Newsletter
Facebook Twitter State/Territory Website JSS Website
Other Please Explain: __________________________________________________________________

2. Family Member Satisfaction Survey
1 June 2013
The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and
enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of
these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and
experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to
present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further
improvement. Thank you for your time and service.
Areas of Consideration: 1 2 3 4 5 N/A
The level of programming provided during
state/territory-level events for children and youth
The programming and support provided for children
and youth during Yellow Ribbon events (pre-
deployment, during deployment and reintegration)
The timeliness by which Child and Youth Coordinators
provide resources and information when contacted and
requested
The marketing of Child and Youth Programming
opportunities for involvement (i.e. Symposiums, Teen
Councils, Camps, Retreats, etc.)
The marketing of youth-related services available to
military-connected Families throughout the deployment
cycle
The level of communication between Child and Youth
Program Coordinators and families with deployed
Service Members
The degree of supervision provided during
state/territory sponsored events and activities by staff,
contractors and/or volunteers
The overall attention placed on ensuring the safety and
well-being of participating children and youth
The implementation of respectful and appropriate
behavior management techniques utilized during events
Professionalism of Child and Youth Program
Coordinators during events, briefings and trainings
Overall satisfaction with the Child and Youth Program in
your state/territory
Please rate your overall satisfaction in the following areas on a scale of 1-5. Designated point values are as follows:
1 = Not at all 2 = Somewhat Satisfied 3 = Indifferent 4 = Satisfied 5 = Very Satisfied N/A Not Applicable

3. Family Member Satisfaction Survey
1 June 2013
The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and
enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of
these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and
experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to
present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further
improvement. Thank you for your time and service.
Areas of Consideration: 1 2 3 4 N/A
Child and youth programming and support
provided increased overall youth preparedness
when faced with deployment and/or lengthy
separations
Youth-related resources and support provided
improved overall readiness to manage the challenges
and emotions associated with deployment/lengthy
separation from service member
Programming and activities provided by the Child and
Youth Program improved overall youth resilience and
ability to positively cope with change
Child and Youth Program services provided necessary
information and support for equipping youth with
positive stress management skills
Engagement in youth-related programming and
activities provided opportunities for greater leadership
development
Child and Youth Program services and support equipped
youth with positive problem solving skills
Engagement in Child and Youth Program events
increased opportunities for positive youth networking
and relationship-building
Youth-related resource and referral inquiries resulted
in greater awareness of services available for military-
connected youth
Family Satisfaction Surveys developed and distributed by Cognitive Professional Services Inc.
For each statement below, please rate the degree to which the Child and Youth Program services and support have
been helpful to your family.. Designated point values are as follows:
1 = Not Helpful 2 = Somewhat Helpful 3 = Helpful 4 = Very Helpful N/A Not Applicable