Assessing Application Sustainability at the Canada Revenue Agency

Application Sustainability Assessment Framework within the Canada Revenue Agency David Gibson, Solutions Quality Program Information Technology Branch Canada Revenue Agency GTEC 2008 October 29, 2008

What You Can Expect from this Presentation ,[object Object],[object Object],[object Object],2

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],3

Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4

CRA Corporate Profile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5

Application Sustainability Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],6

Application Sustainability Overview ,[object Object],[object Object],7 System Age to Support Productivity Relationship 1000 1200 1400 1600 1800 2000 2200 2400 2600 2800 3000 0 2 4 6 8 10 12 Age of Applications (Years) Function Points Supported per Person CRA’s Portfolio Average Age

Defining Sustainability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],8

Application Sustainability Assessment Framework ,[object Object],[object Object],[object Object],Architecture ,[object Object],[object Object],Business ,[object Object],[object Object],[object Object],[object Object],Operations 9

Business Constraint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],10

Architecture Constraint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],11

Operations Constraint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12

The ASAF Process ,[object Object],[object Object],Step 1: Measure Step 2: Analyze Step 3: Communicate Step 4: Manage Step 5: Improve 13

Step 1: Measure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],14

Step 1: Measure (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],15

Step 2: Analyze ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16

Result: The Balanced View ,[object Object],The combining of these values results in a single Balanced View 17

The ASAF Sustainability Matrix ,[object Object],[object Object],[object Object],18

Other views of Application Sustainability ,[object Object],19

Application Report Cards ,[object Object],[object Object],[object Object],[object Object],[object Object],20

Report Cards: Summary ,[object Object],21

Report Cards: Architecture ,[object Object],22

Report Cards: Business ,[object Object],23

Report Cards: Operations ,[object Object],24

Overall Assessment Results: Aggregated ,[object Object],25

Overall Assessment Results: Individual ,[object Object],26

Overall Assessment Results: Matrices ,[object Object],[object Object],[object Object],[object Object],27

Overall Assessment Results: Line of Business ,[object Object],28

Forecasting the Balanced View ,[object Object],29

Step 3, 4, & 5: Communicate / Manage / Improve ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],30

Desired Outcomes of Measuring Sustainability 31

Future Sustainability Activities at CRA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],32

Conclusions ,[object Object],[object Object],[object Object],33

For More Information about the ASAF…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],35

Assessing Application Sustainability at the Canada Revenue Agency

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Assessing Application Sustainability at the Canada Revenue Agency