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Generali Group
1Q 2012 Results




                  May 11, 2012
Agenda                                                     2




                   I. Overview                   Page 3



                   II. Group financials          Page 5



                   III. Final remarks            Page 22



                   IV. Backup                    Page 24




Assicurazioni Generali Group – 1Q 2012 results
Agenda                                                                                                                                         3




            I. Overview
            1Q 2012 results at a glance




 Following the announcement of the sale of related stake, Migdal qualified as a non-current asset held for sale and discontinued operations.

 Therefore, in this presentation, Migdal is excluded from all 1Q12 figures, except as follows: net income; shareholders' equity; and the
 regulatory Solvency 1 margin. Except where specified, prior year figures have not been adjusted.

 Like for like comparisons are adjusted for the disposal of Migdal. See definition in the related section in the back-up.




Assicurazioni Generali Group – 1Q 2012 results
I. OVERVIEW

1Q 2012 results at a glance                                                                    4


    Operating result (Euro m)                            Combined ratio (%)

                                   -0.1%(1)                                -0.7%pts.




                            1Q11                 1Q12               1Q11               1Q12

   (1) On like for like basis


     Net result (Euro m)                                 Shareholders’ equity (Euro m)

                                    -7.9%                                   +16.3%




                            616                   567




                           1Q11                   1Q12              FY11                1Q12


Assicurazioni Generali Group – 1Q 2012 results
Agenda                                           5




            II. Group financials
            Profit & loss review

            Life and P&C segment profitability

            Balance sheet and solvency I




Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

Revenue development by segment                                                                                              6




    Gross written premiums (Euro m)                                       (Euro m)

                                                                                                                 Like for
                                                                                               1Q11     1Q12
                                                                                                                   like ∆




                                                                            Gross written
                                                                                               19,131   19,814   +6.1%
                                  +6.1%    (2)                              premiums




                                                                                     Life(1)   12,340   12,815   +6.9%




                       1Q11                      1Q12
                                                                                     P&C       6,792    6,999    +4.7%


   (1) Including investment contracts (Euro 786 m in 1Q12, 755 in 1Q11)
   (2) On like for like basis




Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

Operating result by segment                                                                         7




     1Q12 total operating result (Euro m)
                                                                                    Like for like
        Life                                                         819
        operating result                                                               -4.2%
                                                                      881
        P&C                                                  411
        operating result                                                              +3.8%
                                                             393

        Financial services                             126
        operating result                                                             +12.2%
                                                       115

       Operating holding                         -74
       expenses
                                                                                       +0.3%
                                                 -74

        Consolidation                            -52
        adjustments                              -59                                  -11.9%

                                                                            1,230
       Total                                                                            -0.1%
                                                                            1,256
       operating result


                                                              1Q12
                                                              1Q11




Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

 Focus on non operating result                                                                                                 8



(Euro m)                                                              Non operating investment income (Euro m)


                                       1Q11         1Q12
                                                                                                4           9

                                                                            (1)                                         (26)
                                                                                      (39)



 Non operating
                                             (1)      (26)     n.m.
 investment income

                                                                            1Q11                                        1Q12

                        (1)
 Non operating
                                         (163)       (163)    -0.2%
 holding expenses
                                                                       (Euro m)
                                                                                     Net        Net          Fair
 Net other                                                                         realised   impair-      Value thr.
 Non operating                             (59)       (77)   +31.4%                 gains      ments         P&L
 expenses
                                                                        1Q 12            10         (52)         17

 Total                                                                  1Q 11            49         (56)          6
 Non operating                           (223)       (266)   +19.0%
 result                                                                 Δ              (39)          (4)        +11

(1) Including interest expenses on financial debt




 Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

    From operating result to net result                                                                               9


(Euro m)                                                                         Net income (Euro m)
                                                  1Q11        1Q12

 Total operating result                           1,256       1,230   -0.1%(1)




 Non operating result                                 (223)   (266)   +19.0%

                                                                                                       -7.9%
 Consolidated result before                       1,032        964     -6.6%
 taxes and minorities

 Income taxes                                         (330)   (334)    +1.3%


 Result for discontinued                                 0      14       n.m.
 operations

 Minorities                                            (87)    (77)   -11.3%                  1Q11             1Q12


 Net result                                            616     567     -7.9%


(1) On like for like basis




     Assicurazioni Generali Group – 1Q 2012 results
Agenda                                           10




            II. Group financials
            Profit & loss review

            Life and P&C segment profitability

            Balance sheet and solvency I




Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

    Life business development                                                                                                    11


  Gross written premiums (Euro m)                                                    Quarterly net inflows (Euro m)


                                            +6.9%(1)




                              1Q11                            1Q12

  Net technical reserves(2) (Euro bn)
                                                                                     Net inflows by country (Euro m)
                                                                           +1.7%      Country                    1Q11    1Q12
        316.6
                                      301.5             1.7          3.4     306.6    Italy                       157    (235)
         58.3                          47.9                                  51.3
                         15.1                                                         France                      554    (888)
                                                               Δ                      Germany                    1,095    994
        258.3                          253.6                                 255.3    CEE                         116     106
                                                                                      RoE                         489     533
        FY11          Change FY11R Traditional Unit 1Q12                              RoW                         409     250
                     in scope                 Linked
                   Traditional           Unit linked                                  TOTAL                      2,819    760

(1) On like for like basis
(2) Including liabilities related to investment contracts


    Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

Life profitability - Operating result                                                          12




  Life operating profitability on investments remains at the top of the sector


  Life Operating Result by driver(1)

                                                                               Like for like
    (Euro m)                                        1Q11              1Q12

    Technical Margin                                1,600             1,543         +0.2%

    Investment Result                                  644              554          -8.1%

    Expenses                                     (1,363)             (1,279)         -0.7%

    Operating Result                                   881              819          -4.2%



    Life quarterly
    operating ratio on                             0.28%             0.27%
    investments



(1) For the definitions refer to the related section in the backup



Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

Life New Business Annual Premium Equivalent                                                            13




 Solid APE production over 1.3 bn, with stable annual premiums (+0.6%) and strong single
 premiums increase (+14.0%) driven by France


Annual Premium Equivalent (Euro m)
                                                                                       Like for like
                                                   (Euro m)       1Q11         1Q12

                             +6.0%(1)
                                                   Italy            428         416          -2.8%

                                                   France           294         432        +46.8%

                                                   Germany          256         217        -15.2%

                                                   CEE               40          39          -0.2%

                                                   RoE              174         165          -6.3%
                       1Q11                 1Q12
                                                   RoW              118          60          -1.1%


                                                   Total          1,311       1,328         +6.0%

(1) On like for like basis


Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

 P&C gross written premiums                                                                                 14




      Premiums increased thanks to a favourable trend in both Motor and Non Motor lines
      Motor premiums improved (+3.8%) thanks to positive performances in particular in Italy, Germany,
      Spain and Latin America
      Non Motor business increased (+5.1%) pushed by all main lines of business

Gross written premiums (Euro m)
                                                                                            Like for like
                                                   (Euro m)        1Q11           1Q12
                             +4.7%(1)
                                                   Italy           1,701          1,708          +0.4%

                                                   France          1,264          1,271          +0.5%

                                                   Germany         1,325          1,383          +4.4%

                                                   CEE               617           623           +4.4%

                                                   RoE             1,501          1,598          +4.8%

                 1Q11                      1Q12    RoW               384           415          +49.3%

                                                   Total           6,792          6,999          +4.7%
(1) On like for like basis




  Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

  P&C profitability - Operating result                                                                15




Positive development of P&C operating result driven by technical profitability


 P&C Operating Result by driver(1)
                                                        1Q11         1Q12    Like for like
  (Euro m)

  Technical Result                                        185         222        +15.0%      Tech.R

                                                                                              Inv.R
  Investment Result                                       263         251          -2.7%
                                                                                              Other
  Other                                                   (55)        (62)       +12.7%

  Operating Result                                        393         411         +3.8%


  P&C quarterly
  operating ratio                                     1.07%          1.15%
  on investments


(1) For the definitions refer to the related section in the backup




   Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

P&C profitability - Net combined ratio                                              (1/2)                          16




Combined ratio (%)                                                  Combined ratio by country


                               -0.7%pts.
                                                                                       1Q11     1Q12
         96.1                                                95.4    Italy            96.2%     95.0%   -1.2%pts


                                                                     France           98.2%     97.2%   -1.0%pts
         27.8                                                27.9

                                                                     Germany          95.3%     95.5%   +0.2%pts


                                                                     CEE              87.6%     91.0%   +3.4%pts

         68.3                                                67.5
                                                                     RoE              96.7%     95.6%   -1.1%pts


                                                                     RoW              99.3%     96.5%   -2.8%pts
        1Q11               Expense               Loss       1Q12
                           ratio                 ratio
                                                                     Total            96.1%     95.4%   -0.7%pts
               Loss ratio                          Expense ratio




Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

P&C profitability - Net combined ratio                                                                     (2/2)                   17


Loss ratio (%)                                                                         Reserving ratio (%)

                                         -0.8%pts                                                              -3.4%pts (1)

           68.3           -0.3         +0.3         -0.8
                                                                   67.5


                                                                                                        500.7%           487.1%


          1Q11          Current          NAT          Prior        1Q12
                         year            CAT          years

          1Q12             70.3           0.7         -3.5         67.5
                                                                                                         1Q11             1Q12
          1Q11             70.6           0.4         -2.7         68.3

                                                                                        (1) On an annualized basis
Expense ratio (%)

                                  +0.1%pts                                                Quality of pricing and underwriting
             27.8                                          27.9
                                                                                          confirmed by the level of Current year
              6.0             -0.2           +0.3            5.8                          loss ratio across the geographies
                                                                                          Nat cat impact derives from medium
                                                                                          events in continental Europe largely
              21.8                   Δ%pts                 22.1           Acq. costs      within the expected range
                                                                          Adm. costs



            1Q11         Δ Admin.            Δ Acq.     1Q12

Assicurazioni Generali Group – 1Q 2012 results
Agenda                                           18




            II. Group financials
            Profit & loss review

            Life and P&C segment profitability

            Balance sheet and solvency I




Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

Investment portfolio by segment                                                                                                                                                    19



  Life segment own investments(1) (%)                                                              P&C segment own investments(1) (%)


        Euro 249.3 bn            Euro 261.3 bn                                                           Euro 34.4 bn             Euro 36.4 bn




   (1) For the definitions refer to the related section in the backup. Starting from 1Q12, assets and liabilities of Group’s Israeli companies have been classified as “held for
   sale” and are therefore excluded. Comparative figures have been restated accordingly.




Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

IFRS Shareholders’ equity roll forward                                                                                                  20

(Euro m)

                                                                         +16.3%



                                                      567                55                   1                            18,002
                                 1,907
                                                                                                                 (13)
        15,486




     Shareholders’             Δ in AFS            1Q 2012           Δ Currency           Δ Cash Flow           Other   Shareholders’
      Equity FY11              Reserve            Net Result         Translation         Hedge Reserve                   Equity 1Q12
                                                                      Reserve

     Change in AFS reserve (Euro m)

                                                            1,688                  100
                                                                                                     (249)




                                         119

               (2,156)

        AFS Reserve               Impact Equity        Impact Bond             Other              AFS Reserve
           FY11                    Investments         Investments                                   1Q12

Assicurazioni Generali Group – 1Q 2012 results
II. GROUP FINANCIALS

Solvency I according to Italian regulation                                                                 21



(Euro bn)

                                                          Required margin        Available margin



                           117%                           Main drivers of change                    133%




                                                 Available margin
                                                   Consolidated result:                     + 0.6
                                                   Financial markets and other elements:    + 1.9
                                                   Cap on locally admitted unrealized
                                                   gains on real estate:                    + 0.5


                                                 Required Margin                            + 0.2


                          FY11                                                                      1Q12




Assicurazioni Generali Group – 1Q 2012 results
Agenda                                           22




            III. Final Remarks




Assicurazioni Generali Group – 1Q 2012 results
III. FINAL REMARKS

Final remarks                                                                            23




                  Focus on extracting further value from the existing operations




                                          Life profitability back to pre-crisis levels




                     Excellent P&C performance in both profitability and growth




                                     Outlook of 2012 Operating Result confirmed




Assicurazioni Generali Group – 1Q 2012 results
24




            IV. Backup
            P&L and Balance Sheet
            Definitions




Assicurazioni Generali Group – 1Q 2012 results
25




            IV. Backup
            P&L and Balance Sheet
            Definitions




Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

          1Q12 total gross written premiums                                                                                                                   26




  (Euro m)              Total Gross Written Premiums                             Gross Life Written Premiums(1)                Gross P&C Written Premiums


                                      Historical     Like for          %                Historical   Like for       %                Historical   Like for       %
  Country                GWP                  ∆        like ∆      weight    GWP                ∆      like ∆   weight    GWP                ∆      like ∆   weight



  Italy                    4,914             0.0            0.0      24.8      3,206          -0.2       -0.2     16.2      1,708         +0.4       +0.4       8.6

  France                   5,002           +19.4       +19.4         25.2      3,731        +27.5      +27.5      18.8      1,271         +0.6       +0.5       6.4

  Germany                  4,624             -0.8          -0.8      23.3      3,241          -2.9       -2.9     16.4      1,383         +4.4       +4.4       7.0

  Eastern Europe           1,035            +0.2           +3.7       5.2        412          -1.0      +2.7       2.1         623        +1.0       +4.4       3.1
  RoE                      3,125            +6.0           +4.6      15.8      1,526         +5.6       +4.4       7.7      1,598         +6.5       +4.8       8.1


  Of which:                                                                 Of which:                                    Of which:

  Spain                      711             +3.4          +3.4       3.6        276          +1.9       +1.9      1.4         435         +4.3       +4.3      2.2

  Austria                    760             -9.4           -9.4      3.8        292         -22.1      -22.1      1.5         468         +0.9       +0.9      2.4

  Switzerland                689           +12.0           +5.1       3.5        264         +10.6       +3.7      1.3         425        +13.0       +6.0      2.1

  RoW                      1,114           -19.7       +20.5          5.6        699         -30.3      +7.6       3.5         415        +8.1      +49.3       2.1

  Total                 19,814             +3.6            +6.1      100     12,815          +3.8       +6.9      64.7      6,999         +3.1       +4.7     35.3
(1) Including investment contracts




          Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Life Premiums by Country & Business Line                                                          27




    (Euro m)                                     Savings and                Unit/index
                                                     pension   Protection       linked    Total
        Italy                                         2,960           74          135     3,169

        France                                        3,076          359          239     3,675

        Germany                                       1,433        1,031          776     3,241

        CEE                                             247           60          105      412

        RoE                                             554          286          683     1,522
    Of which:

        Spain                                            194          80            2       276

         Austria                                         159          63           68       290

        Switzerland                                       51          29          184       264

        RoW                                             301          202            5      508

    Total life gross                                  8,571        2,011        1,944    12,526
    direct premiums




Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

P&C Premiums by Country & Business Line                                                                 28




   (Euro m)                                                                         Accident/
                                                 Motor(1)   Personal   Commercial     Health    Total
       Italy                                         835         206          351        296    1,687

       France                                        337         420          315        127    1,198

       Germany                                       686         433          128        135    1,382

       CEE                                           257          91          169         95     612

       RoE                                           605         305          348        306    1,563
      Of which:

      Spain                                           110        110          122          81     422

       Austria                                        177         90          156          42     465

       Switzerland                                    231         73            2         117     423

       RoW                                           224           5          108         45     383

   Total P&C gross                                 2,944       1,458        1,419       1,004   6,824
   direct premiums
  (1) Including fleets




Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

        Life new business: APE                                                                                                                   29




(Euro m)                                     APE                               Annual Premiums                           Single Premiums

                                               Historical    Like for                    Historical   Like for                    Historical   Like for
                       1Q11         1Q12                      like      1Q11     1Q12                  like      1Q11     1Q12                  like

Italy                 428             416         -2.8%      -2.8%       268      258       -4.0%      -4.0%     1,599    1,584      -0.9%      -0.9%

France                294             432      +46.8%       +46.8%        79      134    +69.2% +69.2%           2,153    2,983   +38.5%       +38.5%

Germany               256             217       -15.2%      -15.2%       197      168     -14.8%      -14.8%      592       494    -16.6%      -16.6%

CEE                    40              39         -3.3%      -0.2%        34       34      +0.9%      +4.2%        61        45    -26.8%      -24.4%

RoE                   174             165         -5.5%      -6.3%       121      109       -9.5%     -10.5%      536       554     +3.4%      +3.3%
                        32              29         -9.7%      -9.7%
 Spain                                                                    16        13      -17.1%     -17.1%      163      159       -2.4%      -2.4%

                        45              24        -46.5%     -46.5%
 Austria                                                                  35        19      -44.4%     -44.4%       96       44      -54.0%     -54.0%

                        17              24       +35.1%      +25.2%
 Switzerland                                                              16        22     +31.8%     +22.2%        10       19     +88.2%      +74.4%

RoW                   118              60       -49.3%       -1.1%        96       50     -47.6%      +1.5%       224        97    -56.7%      -12.4%

Total                1,311         1,328         +1.3%      +6.0%        794      752       -5.3%     +0.6%      5,165    5,757    +11.5%      +14.0%




        Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Life net inflows by country                                                         30




     Country                                     1Q11     1Q12    Like for like Δ

     Italy                                        157     (235)             n.m.

     France                                       554     (888)             n.m.

     Germany                                     1,095     934            -9.3%

     CEE                                          116      106            -5.5%

     RoE                                          489      534             7.3%

     Of which:


     Spain                                         (31)    (13)            56.7%


     Austria                                       127       25           -80.3%


     Switzerland                                    58      146          137.2%


     RoW                                          409      250           10.1%

     TOTAL                                       2,819     760           -71.4%




Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Ratios                                                                                                   31




Life - Expense ratio (%)                                              P&C - Combined ratio (%)



                                                                                       96.1%     95.4%
                                                                        Expense
                                                                        ratio
                                                                                       27.8      27.9

                                                                        Loss
                      10.9                         10.1                 ratio          68.3       67.5


                    1Q11                          1Q12                                 1Q11      1Q12


                                          Total - Expense ratio (%)




                                                          16.0                  15.4


                                                          1Q11                  1Q12



Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Ratios by country                                                                                                         32




(%)                                               ITA   FRA    GER    CEE    RoE    SPA    AUT    SWI    RoW    Consolidated

P&C Loss ratio

                                                                                    64.9   65.1   71.8
                           1Q12                  74.5   71.4   66.7   53.9   66.4                        56.8          67.5
                           1Q11                  75.2   71.2   67.0   55.0   67.3   65.9   65.6   71.5
                                                                                                         62.7          68.3
P&C Expense ratio
                                                                                    26.9   31.1   25.0
                           1Q12                  20.5   25.8   28.8   37.1   29.2                        39.7          27.9
                           1Q11                  21.0   27.0   28.3   32.6   29.4   26.5   30.9   25.9
                                                                                                         36.6          27.8
P&C Combined ratio
                                                                                    91.7   96.2   96.8
                           1Q12                  95.0   97.2   95.5   91.0   95.6                        96.5          95.4
                           1Q11                  96.2   98.2   95.3   87.6   96.7   92.4   96.6   97.4
                                                                                                         99.3          96.1


Life expense ratio by country
                                                                                     4.5   14.7   20.4
                           1Q12                   9.7    6.4   12.7   19.1   11.9                        14.3          10.1
                           1Q11                   9.7    8.3   12.4   18.5   11.9    4.5   12.1   20.1
                                                                                                         16.2          10.9




Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Combined ratio reconciliation                                                                                                                           33


(Euro m)

                                                                                                                                 1Q11          1Q12
         A     Net earned premiums (net of consolidation adjustments)                                                          5,165.0        5,310.5

         B     Consolidated net claims                                                                                         3,527.8        3,586.0


               Consolidated acquisition costs                                                                                  1,128.2        1,174.8

               Consolidated administration costs                                                                                  324.3        320.3
               Non insurance activity related administration costs(1)                                                                  16.8     13.6
               Insurance activity related consolidated administration costs                                                       307.5        306.6

         C     Total acquisition and administration costs                                                                      1,435.7        1,481.5

      B/A      Loss ratio                                                                                                              68.3     67.5
      C/A      Expense ratio                                                                                                           27.8     27.9
(B+C)/A        Combined ratio                                                                                                          96.1     95.4


         D     Other technical items                                                                                                   16.7     21.5


A-B-C-D        Technical result                                                                                                   184.7        221.5
              (1) Administration expenses related to service companies, real estate and other companies not belonging to P&C segment

Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

 Focus on operating result                                                                                                                                             34




Operating result by country(1) (Euro m)                                                         Operating result breakdown(1) (Euro m)


                                                                          Like for
                                          1Q11             1Q12             like ∆
 Italy                                      497               561        +12.8%
                                                                                                       59
 France                                     266               246           -7.8%
                                                                                                       138
 Germany                                    169               132         -22.0%

 CEE                                        142               122         -14.2%
                                                                                                                       0
 RoE                                        248               219         -11.7%                                      79                              49
                                                                                                       364
 RoW                                          66                76       +88.8%                                                      14          5    76
                                                                                                                      166            34         59                 0
                                                                                                                                                                  24
 Operating result(1)                      1,389            1,356            -0.6%                                                    84               94
                                                                                                                                                58                53

 Op. holding expenses                        (74)             (74)           +0.3%                     Italy       France      Germany          CEE   RoE        RoW


 Consolidation Adj.                          (59)             (52)          -11.9%
                                                                                                               Life                       P&C              Financial
 Total operating                          1,256            1,230            -0.1%
 result
(1) Operating result = operating result of life, P&C and financial segments, before holding expenses and consolidation adjustments




  Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Operating result by country                                                                                              35



Life operating result by market (Euro m)                            P&C operating result by market (Euro m)

                                1Q11              1Q12   Like for                       1Q11        1Q12      Like for
                                                           like ∆                                               like ∆
   Italy                           354             364    +2.7%       Italy               106        138      +29.7%

   France                          196             166   -15.4%       France               70          80     +13.4%

   Germany                         103              84   -18.8%       Germany              55          35     -37.3%

   CEE                               58             58    -0.2%       CEE                  76          59     -22.7%

   RoE                             128              94   -26.2%       RoE                  71          76      +6.0%

   Of which:                                                          Of which:


   Spain                              28            26      -6.4%     Spain                 41         44       +6.2%


   Austria                            19            18      -6.0%     Austria               22         21        -1.8%


   Switzerland                        42            34     -18.6%     Switzerland           10         11       +9.2%


   RoW                               42             53      n.m.      RoW                  14          24     +43.9%

   Total                           881             819    -4.2%       Total               393        411       +3.8%



 Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

   Reclassified P&L account                                                                                                           36

(Euro m)                                                                                                          Total
                                                                                                               1Q11          1Q12
Operating result                                                                                               1,256         1,230
  Net earned premiums                                                                                         16,463        17,082
  Net insurance benefits and claims                                                                         (15,311)      (18,981)
  Acquisition and administration costs                                                                       (2,969)       (2,930)
  Net fee and commission income and net income from financial service activities                                 241           217
  Operating income from other financial instruments                                                            3,316         2,808
  Operating income from financial instruments at fair value through profit or loss                             (284)         3,235
        Of which net income from fin. assets and liabilities where the risk is borne by the policyholders       (472)        2,609
  Operating holding expenses                                                                                   (74)          (74)
  Net other operating expenses                                                                                (126)         (126)
Non-operating result                                                                                          (223)         (266)
  Non-operating income from other financial instruments                                                         (7)          (42)
  Non-operating income from financial instruments at fair value through profit or loss                            6            17
  Non-operating holding expenses                                                                              (163)         (163)
      Interest expenses on financial debt                                                                       (160)         (162)
      Other non-operating holding expenses                                                                        (3)           (1)
   Net other non-operating expenses                                                                             (59)         (77)
Earnings before taxes                                                                                         1,032           964
Income taxes                                                                                                  (330)         (334)
Result from discontinued operations                                                                                0           14
Consolidated result of the period                                                                               703           644
Result of the period attributable to minority interests                                                         (87)         (77)
Result of the period                                                                                            616           567
    Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

       Reclassified P&L account by segment - 1Q 2011                                                                                                                     37



                                                                                                                               Unallocated holding   Consolidation
 (Euro m)                                                                            Life        Non life      Financial(1)              expenses     adjustments      Total

 Operating result                                                                    881             393                115                   (74)            (59)     1,256

    Net earned premiums                                                           11,298           5,165                  0                      -               -    16,463

    Net insurance benefits and claims                                           (11,769)          (3,528)                 0                      -            (14)   (15,311)

    of which var. of provisions related to unit linked business                     (817)                -                 -                     -               -     (817)

    Acquisition and administration costs                                         (1,303)          (1,440)              (226)                     -               -    (2,969)
    Net fee and commission income and net income from
    financial service activities                                                       36             0.0               233                      -            (29)       241

    Operating income from other fin. Instruments                                   2,993             256                 80                      -            (13)     3,316
    Operating income from fin. Instruments at fair value through
    profit or loss                                                                  (330)               7                39                      -               -     (284)
    of which net income from fin.assets and liabilities where the risk is
    borne by the policyholders                                                      (472)                -                 -                     -               -     (472)

    Operating holding expenses                                                          -                -                 -                  (74)               -       (74)

    Net other operating expenses                                                     (44)            (67)               (11)                     -             (4)     (126)

 Non-operating result                                                                (34)            (18)                (8)                (163)                -     (223)

    Non-operating income from other fin.instr.                                       (12)               4                 1                      -               -        (7)
    Non-operating income from fin. instr.at fair value through
    profit or loss                                                                      0               6                  -                     -               -        (6)

    Non-operating holding expenses                                                      -                -                 -                (163)                -     (163)

     Net other non-operating expenses                                                (23)            (28)                (8)                     -               -       (59)

 Earnings before taxes                                                               847             375                107                 (237)             (59)     1,032
(1) Not reclassified according to the new layout based on operating margins and presented in the Consolidated Report




     Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

       Reclassified P&L account by segment - 1Q 2012                                                                                                                    38



                                                                                                                               Unallocated holding   Consolidation
 (Euro m)                                                                             Life        Non life      Financial(1)             expenses     adjustments      Total

 Operating result                                                                     819             411               127                   (74)            (52)     1,230

     Net earned premiums                                                          11,771            5,311                  -                     -               -    17,082

     Net insurance benefits and claims                                           (15,395)         (3,586)                  -                     -               -   (18,981)

     of which var. of provisions related to unit linked business                   (2,666)               -                 -                     -               -    (2,666)

     Acquisition and administration costs                                         (1,237)         (1,486)              (208)                     -               -    (2,930)
     Net fee and commission income and net income from
     financial service activities                                                      24                -              218                      -            (25)       217

     Operating income from other fin. Instruments                                   2,482             244               106                      -            (24)     2,808
     Operating income from fin. Instruments at fair value through
     profit or loss                                                                 3,185                7               42                      -               -     3,235
     of which net income from fin.assets and liabilities where the risk is
     borne by the policyholders                                                     2,609                -                 -                     -               -     2,609

     Operating holding expenses                                                          -               -                 -                  (74)               -       (74)

     Net other operating expenses                                                    (12)             (80)              (30)                     -             (4)     (126)

 Non-operating result                                                                (72)             (23)               (9)                (163)                -     (266)

     Non-operating income from other fin.instr.                                      (34)              (5)               (3)                     -               -       (42)
     Non-operating income from fin. instr.at fair value through
     profit or loss                                                                      -             17                  -                     -               -        17

     Non-operating holding expenses                                                      -               -                 -                (163)                -     (163)

     Net other non-operating expenses                                                (38)             (34)               (6)                     -               -       (77)

 Earnings before taxes                                                                747             388               118                 (237)             (52)       964
(1) Not reclassified according to the new layout based on operating margins and presented in the Consolidated Report




     Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Focus on impairments(1)                                                                                                39




(Euro m)                                               Life             P&C           Financial         Total

Net impairments                                   1Q11        1Q12   1Q11     1Q12   1Q11     1Q12    1Q11      1Q12

    Equity instruments                                6         16      3       13      0         0      9        29

    Fixed income                                      8          4      2        1      0         6     10        11

    Real estate                                       0          2    (1)        0      0         0    (1)         2

    Other investments(2)                              6          4     50       30      1         1     57        35

Total net impairments                                 19        24     54       45      1         8     75        77

Of which

Operating net
                                                      17        20      0        0      2         5     19        25
impairments
Non operating net
                                                      2          4     54       45    (1)         3     56        52
impairments
(1) Net of reverse impairments
(2) Including subsidiaries and associated companies




 Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

      Focus on realised gains(1)                                                                                                                 40


 (Euro m)                                                               Life               P&C            Financial              Total

 Net realized gains                                             1Q11           1Q12    1Q11      1Q12    1Q11         1Q12    1Q11       1Q12
 Net realized gains on Equities                                    349           84      31       (12)      2            0     408         72
     Realised gains                                                489          206      67        37       7            4     562        247

     Realised losses                                             (140)         (123)    (36)      (49)     (4)          (4)   (181)      (175)

 Net realized gains on Fixed Income                                164           26       2         1       1            0     168         27

     Realised gains                                                258          655      23        46       2            8     284        708

     Realised losses                                               (94)        (628)    (21)      (45)     (1)          (8)   (116)      (681)

 Net realized gains on Real Estate                                     4          2      35        48       0            0      39         50
     Realised gains                                                    4          4      35        51       0            0      39         55

     Realised losses                                                   0         (2)      0        (4)      0            0       0         (5)

 Net realized gains on Other(2)                                      21           1     (10)        2       0            0      12          4
     Realised gains                                                  37           5       0         1       0            1      38          6

     Realised losses                                               (16)          (3)    (10)        1       0           (1)    (26)        (3)



 Total net realized gains                                          538          114      59        39       4            0     626        153
 Of which

 Operating net realized gains                                      547          144       0         0       4            0     577        144

 Non operating net realized gains                                  (10)         (30)     59        39       0            0      49          9
(1) Excluding financial instruments at fair value through profit and loss
(2) Including subsidiaries and associated companies
      Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

1Q12 Assets Under Management                                                                                                  41




                                                                         Total
                                                                     Euro 461.2 bn


                                                                         89.0
                                                                                     Third parties AUM


                                                                         51.7        Unit Linked

   Available for sale                     Loans                                      Fixed income           Other
   60.0%                                  22.1%                                      instruments            3.9%
                                          Real Estate                                79.4%
                                          4.0%                                                              Real Estate
                                          Group                                                             4.7%
                                                                         320.5
                                          participations
                                          0.5%                                                              Equity
                                          Held to maturity                                                  5.3%
                                          2.4%
   Fin. Instr. at fair
   value thr. P&L                         Cash & equival.                            “Own Investments”(1)   Cash & equival.
   4.3%                                   6.6%                                                              6.6%

(1) For the definitions refer to the related section in the backup



Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Investment yields(1)                                                                                                                                                                   42




                               Bonds and Loans                        Equities                     Investment                          Other                           Total
                                                                                                    properties

   % return                       1Q11            1Q12            1Q11            1Q12            1Q11            1Q12            1Q11           1Q12            1Q11           1Q12

   LIFE

   Current                         1.1%            1.1%           0.3%            0.5%            2.0%            2.0%            0.6%            0.3%            1.1%          1.0%

   Total P&L                       1.2%            1.2%           2.1%            1.9%            1.6%            1.4%            0.9%            0.8%            1.2%          1.2%

   Comprehensive                   0.3%            5.2%           1.9%            8.3%            2.1%            2.3%            0.9%            0.8%            0.5%          4.8%


   NON LIFE

   Current                         0.9%            1.0%           0.4%            0.4%            2.1%            2.1%            0.5%            0.2%            1.0%          1.0%

   Total P&L                       0.9%            1.1%           1.1%           -0.3%            1.8%            1.9%            0.5%            0.6%            0.9%          0.9%

   Comprehensive                   0.7%            4.2%           3.2%            5.2%            1.9%            1.9%            0.5%            0.6%            1.0%          3.4%


   TOTAL

   Current                         1.1%            1.1%           0.3%            0.5%            2.0%            2.0%            0.4%            0.3%            1.0%          1.0%

   Total P&L                       1.1%            1.2%           2.0%            1.6%            1.7%            1.6%            0.5%            0.6%            1.2%          1.1%

   Comprehensive                   0.3%            4.9%           2.3%            7.6%            2.0%            2.1%            0.5%            0.6%            0.6%          4.4%
 (1) For the definitions refer to the related section within the backup. Starting from 9M 2011 Israeli participating portfolio has been reclassified in unit-linked business.
     Comparative numbers have been restated accordingly




Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

   Total comprehensive income(1)                                                                                                                                   43


(Euro m)

     1Q08        2Q08        3Q08        4Q08        1Q09        2Q09    3Q09    4Q09      1Q10    2Q10     3Q10     4Q10    1Q11    2Q11     3Q11       4Q11    1Q12




                                                                        1,916                                                                                   2,530
      +3,000 m                                                                                             1,033
                                                                                 459
                                                                                         1,308
                                                                                                                    (644)
                                                                794                                                                 196
                                                                                                  (245)                     270

                                                   (178)
                             181                                                                                                            (1,326)
    (1,031)                                                                                                                                            (306)
                 (505)

                                      (1,010)
       -3,000 m

    1Q08        1H08        9M08         FY08        1Q09        1H09    9M09    FY09     1Q10     1H10     9M10    FY10    1Q11    1H11    9M11      FY11      1Q12


   (1,031)      (1,536)     (1,354)     (2,365)       (178)      616     2,532   2,990    1,308    1,063    2,096   1,452   270     466     (860)     (1.166)   2,530




(1) For the definitions refer to the related section in the backup




   Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

AFS reserve breakdown                                                      44




 (Euro m)                                        FY10     FY11     1Q12


 Fixed income instruments                        (562)   (1,780)    (93)
         Government                              (396)   (1,216)   (193)
         Corporate                               (166)     (564)    100


 Equity                                           277     (382)    (263)


 Investment funds and other                       101         7     107

 TOTAL                                           (184)   (2,156)   (249)




Assicurazioni Generali Group – 1Q 2012 results
45




            IV. Backup
            P&L and Balance Sheet
            Definitions




Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Definitions: P&L and balance sheet                                                                                 (1/2)                                             46




 Investments Returns               are calculated on quarterly average asset base at IFRS book value and are defined as follows:
                                   Current return: interests, dividends and similar income
                                   Total P&L return: = current return + harvesting return (net realized gains, net impairments and net unrealized
                                   gains reported in P&L)
                                   Comprehensive return:
                                   i) for fair value investment (AFS, FVthPL) = current return + total change in fair value;
                                   ii) for investment at amortised cost (Real estates, loans, HtM) = Total P&L return
                                   Investment returns for Life segment include income from bonds and loans issued by Group companies and
                                   investments in consolidated subsidiaries backing policyholders’ liabilities

 Life Net Inflows                  Premiums inflows in the period less benefits paid to the policyholders. It does not include revaluation of
                                   mathematical reserves

 Life Operating Result             consists of the following elements:
                                   i)     "Technical Margin" includes loadings, risk result, surrender result; it is gross of acquisition and administration costs
                                   ii)    "Investment Result" includes interests and dividends, interest expenses on operating debt, G/L on foreign currency
                                          and investment expenses, net of policyholder benefits; it includes also operating realised and unrealised G/L, net of
                                          policyholder benefits
                                   iii)   "Expenses" include acquisition and administration costs and other net operating items (it does not consider any
                                          loading charged to policyholders)


                                   “Operating ratio on Investments” is calculated as Operating result on the average of Investments at book
                                   value

 Like for Like changes             calculated considering equivalent exchange rates and scope of consolidation. For operating result, like for like
                                   comparisons on account of consolidation changes adjust for Migdal only

 Operating Result                  Operating result of life, P&C and financial segments, before holding expenses and consolidation adjustments



Assicurazioni Generali Group – 1Q 2012 results
IV. BACK UP

Definitions: P&L and balance sheet                                                                            (2/2)                                         47


 Own Investments                   do not include unit/index linked investments and consist of the following asset class (*):
                                   i) Fixed income instruments as quoted and unquoted bonds, loans including deposits under reinsurance business
                                      accepted and term deposits with credit institutions
                                   ii) Equity-like instruments as quoted and unquoted equities and alternative investments
                                   iii) Real estate investments excluding own used properties
                                   iv) Cash and cash equivalent including Repo and Reverse repo
                                   v) Other investments as investments in non-consolidated subsidiaries, derivatives, receivables from banks or customers
                                   (*) Investment fund units are allocated to each asset class on a look through basis


                                   Own investments for life segment include bonds and loans issued by Group companies and investments in
                                   consolidated subsidiaries backing policyholders’ liabilities.

 P&C Operating Result              consists of the following elements:
                                   I) "Technical Result" is net of acquisition and administration costs
                                   ii) "Investment Result" includes interests and dividends, interest expenses on operating debt and investment expenses
                                   iii) “Other" includes other net operating items not considered in Technical Result and in Investment Result


                                    “Operating ratio on Investments” is calculated as Operating result on the average of Investments at book
                                   value

 Total Comprehensive               Change in shareholders’ equity during the period related to income and expenses recognized in profit or loss
 Income                            or directly in shareholders’ equity resulting from transactions and events other than transactions with equity
                                   Owners.

 Total Operating Result            Operating result of life, P&C and financial segments, after holding expenses and consolidation adjustments.
                                   Operating result is a non-GAAP indicator and may differ from similar measure presented by other companies.
                                   Management uses this non-GAAP measure as key indicator in assessing Generali’s performance and believes
                                   that the presentation of these KPI provide useful and relevant information's to shareholders and users on
                                   Generali’s performance. Please refer to the ‘Methodological note on alternative performance measures’
                                   included in the Management Report for details on operating result methodology.”


Assicurazioni Generali Group – 1Q 2012 results
Investor Relations Team                                                                              48




 Salvatore Colotti        (Tel.: +39-040-671317)
 Head of Investor Relations & Head of Life Technical Department
 Email: salvatore_colotti@generali.com


 Stefano Burrino (Tel.: +39-040-671202)
 Email: stefano_burrino@generali.com


 Emanuele Marciante (Tel.: +39-040-671347)                            Assicurazioni Generali
 Email: emanuele_marciante@generali.com                              P.za Duca degli Abruzzi 2
                                                                        34132 Trieste, Italy
 Veronica Cherini (Tel.: +39-040-671488)
 Email: veronica_cherini@generali.com
                                                                       Fax: +39 040 671338
                                                                  e-mail: generali_ir@generali.com
 Rodolfo Svara (Tel.: +39-040-671823)
 Email: rodolfo_svara@generali.com
                                                                       www.generali.com
 Marta Porczynska (Tel.: +39-040-671402)
 IR Events
 Email: marta_porczynska@generali.com



Assicurazioni Generali Group – 1Q 2012 results
Disclaimer                                                                                            49




          Certain of the statements contained herein are statements of future expectations and
          other forward-looking statements.
          These expectations are based on management's current views and assumptions and
          involve known and unknown risks and uncertainties.
          The user of such information should recognise that actual results, performance or events
          may differ materially from such expectations because they relate to future events and
          circumstances which are beyond our control including, among other things, general
          economic and sector conditions.
          Neither Assicurazioni Generali S.p.A. nor any of its affiliates, directors, officers
          employees or agents owe any duty of care towards any user of the information provided
          herein nor any obligation to update any forward-looking information contained in this
          document.
          The manager charged with preparing the company’s financial reports, Raffaele Agrusti,
          declares, pursuant to paragraph 2 of article 154-bis of the Consolidated Law on Financial
          Intermediation, that the accounting information contained in this presentation
          corresponds to document results, books and accounts records.




Assicurazioni Generali Group – 1Q 2012 results
Generali Group
1Q 2012 Results




                  May 11, 2012

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Generali Group 1Q 2012 Results

  • 1. Generali Group 1Q 2012 Results May 11, 2012
  • 2. Agenda 2 I. Overview Page 3 II. Group financials Page 5 III. Final remarks Page 22 IV. Backup Page 24 Assicurazioni Generali Group – 1Q 2012 results
  • 3. Agenda 3 I. Overview 1Q 2012 results at a glance Following the announcement of the sale of related stake, Migdal qualified as a non-current asset held for sale and discontinued operations. Therefore, in this presentation, Migdal is excluded from all 1Q12 figures, except as follows: net income; shareholders' equity; and the regulatory Solvency 1 margin. Except where specified, prior year figures have not been adjusted. Like for like comparisons are adjusted for the disposal of Migdal. See definition in the related section in the back-up. Assicurazioni Generali Group – 1Q 2012 results
  • 4. I. OVERVIEW 1Q 2012 results at a glance 4 Operating result (Euro m) Combined ratio (%) -0.1%(1) -0.7%pts. 1Q11 1Q12 1Q11 1Q12 (1) On like for like basis Net result (Euro m) Shareholders’ equity (Euro m) -7.9% +16.3% 616 567 1Q11 1Q12 FY11 1Q12 Assicurazioni Generali Group – 1Q 2012 results
  • 5. Agenda 5 II. Group financials Profit & loss review Life and P&C segment profitability Balance sheet and solvency I Assicurazioni Generali Group – 1Q 2012 results
  • 6. II. GROUP FINANCIALS Revenue development by segment 6 Gross written premiums (Euro m) (Euro m) Like for 1Q11 1Q12 like ∆ Gross written 19,131 19,814 +6.1% +6.1% (2) premiums Life(1) 12,340 12,815 +6.9% 1Q11 1Q12 P&C 6,792 6,999 +4.7% (1) Including investment contracts (Euro 786 m in 1Q12, 755 in 1Q11) (2) On like for like basis Assicurazioni Generali Group – 1Q 2012 results
  • 7. II. GROUP FINANCIALS Operating result by segment 7 1Q12 total operating result (Euro m) Like for like Life 819 operating result -4.2% 881 P&C 411 operating result +3.8% 393 Financial services 126 operating result +12.2% 115 Operating holding -74 expenses +0.3% -74 Consolidation -52 adjustments -59 -11.9% 1,230 Total -0.1% 1,256 operating result 1Q12 1Q11 Assicurazioni Generali Group – 1Q 2012 results
  • 8. II. GROUP FINANCIALS Focus on non operating result 8 (Euro m) Non operating investment income (Euro m) 1Q11 1Q12 4 9 (1) (26) (39) Non operating (1) (26) n.m. investment income 1Q11 1Q12 (1) Non operating (163) (163) -0.2% holding expenses (Euro m) Net Net Fair Net other realised impair- Value thr. Non operating (59) (77) +31.4% gains ments P&L expenses 1Q 12 10 (52) 17 Total 1Q 11 49 (56) 6 Non operating (223) (266) +19.0% result Δ (39) (4) +11 (1) Including interest expenses on financial debt Assicurazioni Generali Group – 1Q 2012 results
  • 9. II. GROUP FINANCIALS From operating result to net result 9 (Euro m) Net income (Euro m) 1Q11 1Q12 Total operating result 1,256 1,230 -0.1%(1) Non operating result (223) (266) +19.0% -7.9% Consolidated result before 1,032 964 -6.6% taxes and minorities Income taxes (330) (334) +1.3% Result for discontinued 0 14 n.m. operations Minorities (87) (77) -11.3% 1Q11 1Q12 Net result 616 567 -7.9% (1) On like for like basis Assicurazioni Generali Group – 1Q 2012 results
  • 10. Agenda 10 II. Group financials Profit & loss review Life and P&C segment profitability Balance sheet and solvency I Assicurazioni Generali Group – 1Q 2012 results
  • 11. II. GROUP FINANCIALS Life business development 11 Gross written premiums (Euro m) Quarterly net inflows (Euro m) +6.9%(1) 1Q11 1Q12 Net technical reserves(2) (Euro bn) Net inflows by country (Euro m) +1.7% Country 1Q11 1Q12 316.6 301.5 1.7 3.4 306.6 Italy 157 (235) 58.3 47.9 51.3 15.1 France 554 (888) Δ Germany 1,095 994 258.3 253.6 255.3 CEE 116 106 RoE 489 533 FY11 Change FY11R Traditional Unit 1Q12 RoW 409 250 in scope Linked Traditional Unit linked TOTAL 2,819 760 (1) On like for like basis (2) Including liabilities related to investment contracts Assicurazioni Generali Group – 1Q 2012 results
  • 12. II. GROUP FINANCIALS Life profitability - Operating result 12 Life operating profitability on investments remains at the top of the sector Life Operating Result by driver(1) Like for like (Euro m) 1Q11 1Q12 Technical Margin 1,600 1,543 +0.2% Investment Result 644 554 -8.1% Expenses (1,363) (1,279) -0.7% Operating Result 881 819 -4.2% Life quarterly operating ratio on 0.28% 0.27% investments (1) For the definitions refer to the related section in the backup Assicurazioni Generali Group – 1Q 2012 results
  • 13. II. GROUP FINANCIALS Life New Business Annual Premium Equivalent 13 Solid APE production over 1.3 bn, with stable annual premiums (+0.6%) and strong single premiums increase (+14.0%) driven by France Annual Premium Equivalent (Euro m) Like for like (Euro m) 1Q11 1Q12 +6.0%(1) Italy 428 416 -2.8% France 294 432 +46.8% Germany 256 217 -15.2% CEE 40 39 -0.2% RoE 174 165 -6.3% 1Q11 1Q12 RoW 118 60 -1.1% Total 1,311 1,328 +6.0% (1) On like for like basis Assicurazioni Generali Group – 1Q 2012 results
  • 14. II. GROUP FINANCIALS P&C gross written premiums 14 Premiums increased thanks to a favourable trend in both Motor and Non Motor lines Motor premiums improved (+3.8%) thanks to positive performances in particular in Italy, Germany, Spain and Latin America Non Motor business increased (+5.1%) pushed by all main lines of business Gross written premiums (Euro m) Like for like (Euro m) 1Q11 1Q12 +4.7%(1) Italy 1,701 1,708 +0.4% France 1,264 1,271 +0.5% Germany 1,325 1,383 +4.4% CEE 617 623 +4.4% RoE 1,501 1,598 +4.8% 1Q11 1Q12 RoW 384 415 +49.3% Total 6,792 6,999 +4.7% (1) On like for like basis Assicurazioni Generali Group – 1Q 2012 results
  • 15. II. GROUP FINANCIALS P&C profitability - Operating result 15 Positive development of P&C operating result driven by technical profitability P&C Operating Result by driver(1) 1Q11 1Q12 Like for like (Euro m) Technical Result 185 222 +15.0% Tech.R Inv.R Investment Result 263 251 -2.7% Other Other (55) (62) +12.7% Operating Result 393 411 +3.8% P&C quarterly operating ratio 1.07% 1.15% on investments (1) For the definitions refer to the related section in the backup Assicurazioni Generali Group – 1Q 2012 results
  • 16. II. GROUP FINANCIALS P&C profitability - Net combined ratio (1/2) 16 Combined ratio (%) Combined ratio by country -0.7%pts. 1Q11 1Q12 96.1 95.4 Italy 96.2% 95.0% -1.2%pts France 98.2% 97.2% -1.0%pts 27.8 27.9 Germany 95.3% 95.5% +0.2%pts CEE 87.6% 91.0% +3.4%pts 68.3 67.5 RoE 96.7% 95.6% -1.1%pts RoW 99.3% 96.5% -2.8%pts 1Q11 Expense Loss 1Q12 ratio ratio Total 96.1% 95.4% -0.7%pts Loss ratio Expense ratio Assicurazioni Generali Group – 1Q 2012 results
  • 17. II. GROUP FINANCIALS P&C profitability - Net combined ratio (2/2) 17 Loss ratio (%) Reserving ratio (%) -0.8%pts -3.4%pts (1) 68.3 -0.3 +0.3 -0.8 67.5 500.7% 487.1% 1Q11 Current NAT Prior 1Q12 year CAT years 1Q12 70.3 0.7 -3.5 67.5 1Q11 1Q12 1Q11 70.6 0.4 -2.7 68.3 (1) On an annualized basis Expense ratio (%) +0.1%pts Quality of pricing and underwriting 27.8 27.9 confirmed by the level of Current year 6.0 -0.2 +0.3 5.8 loss ratio across the geographies Nat cat impact derives from medium events in continental Europe largely 21.8 Δ%pts 22.1 Acq. costs within the expected range Adm. costs 1Q11 Δ Admin. Δ Acq. 1Q12 Assicurazioni Generali Group – 1Q 2012 results
  • 18. Agenda 18 II. Group financials Profit & loss review Life and P&C segment profitability Balance sheet and solvency I Assicurazioni Generali Group – 1Q 2012 results
  • 19. II. GROUP FINANCIALS Investment portfolio by segment 19 Life segment own investments(1) (%) P&C segment own investments(1) (%) Euro 249.3 bn Euro 261.3 bn Euro 34.4 bn Euro 36.4 bn (1) For the definitions refer to the related section in the backup. Starting from 1Q12, assets and liabilities of Group’s Israeli companies have been classified as “held for sale” and are therefore excluded. Comparative figures have been restated accordingly. Assicurazioni Generali Group – 1Q 2012 results
  • 20. II. GROUP FINANCIALS IFRS Shareholders’ equity roll forward 20 (Euro m) +16.3% 567 55 1 18,002 1,907 (13) 15,486 Shareholders’ Δ in AFS 1Q 2012 Δ Currency Δ Cash Flow Other Shareholders’ Equity FY11 Reserve Net Result Translation Hedge Reserve Equity 1Q12 Reserve Change in AFS reserve (Euro m) 1,688 100 (249) 119 (2,156) AFS Reserve Impact Equity Impact Bond Other AFS Reserve FY11 Investments Investments 1Q12 Assicurazioni Generali Group – 1Q 2012 results
  • 21. II. GROUP FINANCIALS Solvency I according to Italian regulation 21 (Euro bn) Required margin Available margin 117% Main drivers of change 133% Available margin Consolidated result: + 0.6 Financial markets and other elements: + 1.9 Cap on locally admitted unrealized gains on real estate: + 0.5 Required Margin + 0.2 FY11 1Q12 Assicurazioni Generali Group – 1Q 2012 results
  • 22. Agenda 22 III. Final Remarks Assicurazioni Generali Group – 1Q 2012 results
  • 23. III. FINAL REMARKS Final remarks 23 Focus on extracting further value from the existing operations Life profitability back to pre-crisis levels Excellent P&C performance in both profitability and growth Outlook of 2012 Operating Result confirmed Assicurazioni Generali Group – 1Q 2012 results
  • 24. 24 IV. Backup P&L and Balance Sheet Definitions Assicurazioni Generali Group – 1Q 2012 results
  • 25. 25 IV. Backup P&L and Balance Sheet Definitions Assicurazioni Generali Group – 1Q 2012 results
  • 26. IV. BACK UP 1Q12 total gross written premiums 26 (Euro m) Total Gross Written Premiums Gross Life Written Premiums(1) Gross P&C Written Premiums Historical Like for % Historical Like for % Historical Like for % Country GWP ∆ like ∆ weight GWP ∆ like ∆ weight GWP ∆ like ∆ weight Italy 4,914 0.0 0.0 24.8 3,206 -0.2 -0.2 16.2 1,708 +0.4 +0.4 8.6 France 5,002 +19.4 +19.4 25.2 3,731 +27.5 +27.5 18.8 1,271 +0.6 +0.5 6.4 Germany 4,624 -0.8 -0.8 23.3 3,241 -2.9 -2.9 16.4 1,383 +4.4 +4.4 7.0 Eastern Europe 1,035 +0.2 +3.7 5.2 412 -1.0 +2.7 2.1 623 +1.0 +4.4 3.1 RoE 3,125 +6.0 +4.6 15.8 1,526 +5.6 +4.4 7.7 1,598 +6.5 +4.8 8.1 Of which: Of which: Of which: Spain 711 +3.4 +3.4 3.6 276 +1.9 +1.9 1.4 435 +4.3 +4.3 2.2 Austria 760 -9.4 -9.4 3.8 292 -22.1 -22.1 1.5 468 +0.9 +0.9 2.4 Switzerland 689 +12.0 +5.1 3.5 264 +10.6 +3.7 1.3 425 +13.0 +6.0 2.1 RoW 1,114 -19.7 +20.5 5.6 699 -30.3 +7.6 3.5 415 +8.1 +49.3 2.1 Total 19,814 +3.6 +6.1 100 12,815 +3.8 +6.9 64.7 6,999 +3.1 +4.7 35.3 (1) Including investment contracts Assicurazioni Generali Group – 1Q 2012 results
  • 27. IV. BACK UP Life Premiums by Country & Business Line 27 (Euro m) Savings and Unit/index pension Protection linked Total Italy 2,960 74 135 3,169 France 3,076 359 239 3,675 Germany 1,433 1,031 776 3,241 CEE 247 60 105 412 RoE 554 286 683 1,522 Of which: Spain 194 80 2 276 Austria 159 63 68 290 Switzerland 51 29 184 264 RoW 301 202 5 508 Total life gross 8,571 2,011 1,944 12,526 direct premiums Assicurazioni Generali Group – 1Q 2012 results
  • 28. IV. BACK UP P&C Premiums by Country & Business Line 28 (Euro m) Accident/ Motor(1) Personal Commercial Health Total Italy 835 206 351 296 1,687 France 337 420 315 127 1,198 Germany 686 433 128 135 1,382 CEE 257 91 169 95 612 RoE 605 305 348 306 1,563 Of which: Spain 110 110 122 81 422 Austria 177 90 156 42 465 Switzerland 231 73 2 117 423 RoW 224 5 108 45 383 Total P&C gross 2,944 1,458 1,419 1,004 6,824 direct premiums (1) Including fleets Assicurazioni Generali Group – 1Q 2012 results
  • 29. IV. BACK UP Life new business: APE 29 (Euro m) APE Annual Premiums Single Premiums Historical Like for Historical Like for Historical Like for 1Q11 1Q12 like 1Q11 1Q12 like 1Q11 1Q12 like Italy 428 416 -2.8% -2.8% 268 258 -4.0% -4.0% 1,599 1,584 -0.9% -0.9% France 294 432 +46.8% +46.8% 79 134 +69.2% +69.2% 2,153 2,983 +38.5% +38.5% Germany 256 217 -15.2% -15.2% 197 168 -14.8% -14.8% 592 494 -16.6% -16.6% CEE 40 39 -3.3% -0.2% 34 34 +0.9% +4.2% 61 45 -26.8% -24.4% RoE 174 165 -5.5% -6.3% 121 109 -9.5% -10.5% 536 554 +3.4% +3.3% 32 29 -9.7% -9.7% Spain 16 13 -17.1% -17.1% 163 159 -2.4% -2.4% 45 24 -46.5% -46.5% Austria 35 19 -44.4% -44.4% 96 44 -54.0% -54.0% 17 24 +35.1% +25.2% Switzerland 16 22 +31.8% +22.2% 10 19 +88.2% +74.4% RoW 118 60 -49.3% -1.1% 96 50 -47.6% +1.5% 224 97 -56.7% -12.4% Total 1,311 1,328 +1.3% +6.0% 794 752 -5.3% +0.6% 5,165 5,757 +11.5% +14.0% Assicurazioni Generali Group – 1Q 2012 results
  • 30. IV. BACK UP Life net inflows by country 30 Country 1Q11 1Q12 Like for like Δ Italy 157 (235) n.m. France 554 (888) n.m. Germany 1,095 934 -9.3% CEE 116 106 -5.5% RoE 489 534 7.3% Of which: Spain (31) (13) 56.7% Austria 127 25 -80.3% Switzerland 58 146 137.2% RoW 409 250 10.1% TOTAL 2,819 760 -71.4% Assicurazioni Generali Group – 1Q 2012 results
  • 31. IV. BACK UP Ratios 31 Life - Expense ratio (%) P&C - Combined ratio (%) 96.1% 95.4% Expense ratio 27.8 27.9 Loss 10.9 10.1 ratio 68.3 67.5 1Q11 1Q12 1Q11 1Q12 Total - Expense ratio (%) 16.0 15.4 1Q11 1Q12 Assicurazioni Generali Group – 1Q 2012 results
  • 32. IV. BACK UP Ratios by country 32 (%) ITA FRA GER CEE RoE SPA AUT SWI RoW Consolidated P&C Loss ratio 64.9 65.1 71.8 1Q12 74.5 71.4 66.7 53.9 66.4 56.8 67.5 1Q11 75.2 71.2 67.0 55.0 67.3 65.9 65.6 71.5 62.7 68.3 P&C Expense ratio 26.9 31.1 25.0 1Q12 20.5 25.8 28.8 37.1 29.2 39.7 27.9 1Q11 21.0 27.0 28.3 32.6 29.4 26.5 30.9 25.9 36.6 27.8 P&C Combined ratio 91.7 96.2 96.8 1Q12 95.0 97.2 95.5 91.0 95.6 96.5 95.4 1Q11 96.2 98.2 95.3 87.6 96.7 92.4 96.6 97.4 99.3 96.1 Life expense ratio by country 4.5 14.7 20.4 1Q12 9.7 6.4 12.7 19.1 11.9 14.3 10.1 1Q11 9.7 8.3 12.4 18.5 11.9 4.5 12.1 20.1 16.2 10.9 Assicurazioni Generali Group – 1Q 2012 results
  • 33. IV. BACK UP Combined ratio reconciliation 33 (Euro m) 1Q11 1Q12 A Net earned premiums (net of consolidation adjustments) 5,165.0 5,310.5 B Consolidated net claims 3,527.8 3,586.0 Consolidated acquisition costs 1,128.2 1,174.8 Consolidated administration costs 324.3 320.3 Non insurance activity related administration costs(1) 16.8 13.6 Insurance activity related consolidated administration costs 307.5 306.6 C Total acquisition and administration costs 1,435.7 1,481.5 B/A Loss ratio 68.3 67.5 C/A Expense ratio 27.8 27.9 (B+C)/A Combined ratio 96.1 95.4 D Other technical items 16.7 21.5 A-B-C-D Technical result 184.7 221.5 (1) Administration expenses related to service companies, real estate and other companies not belonging to P&C segment Assicurazioni Generali Group – 1Q 2012 results
  • 34. IV. BACK UP Focus on operating result 34 Operating result by country(1) (Euro m) Operating result breakdown(1) (Euro m) Like for 1Q11 1Q12 like ∆ Italy 497 561 +12.8% 59 France 266 246 -7.8% 138 Germany 169 132 -22.0% CEE 142 122 -14.2% 0 RoE 248 219 -11.7% 79 49 364 RoW 66 76 +88.8% 14 5 76 166 34 59 0 24 Operating result(1) 1,389 1,356 -0.6% 84 94 58 53 Op. holding expenses (74) (74) +0.3% Italy France Germany CEE RoE RoW Consolidation Adj. (59) (52) -11.9% Life P&C Financial Total operating 1,256 1,230 -0.1% result (1) Operating result = operating result of life, P&C and financial segments, before holding expenses and consolidation adjustments Assicurazioni Generali Group – 1Q 2012 results
  • 35. IV. BACK UP Operating result by country 35 Life operating result by market (Euro m) P&C operating result by market (Euro m) 1Q11 1Q12 Like for 1Q11 1Q12 Like for like ∆ like ∆ Italy 354 364 +2.7% Italy 106 138 +29.7% France 196 166 -15.4% France 70 80 +13.4% Germany 103 84 -18.8% Germany 55 35 -37.3% CEE 58 58 -0.2% CEE 76 59 -22.7% RoE 128 94 -26.2% RoE 71 76 +6.0% Of which: Of which: Spain 28 26 -6.4% Spain 41 44 +6.2% Austria 19 18 -6.0% Austria 22 21 -1.8% Switzerland 42 34 -18.6% Switzerland 10 11 +9.2% RoW 42 53 n.m. RoW 14 24 +43.9% Total 881 819 -4.2% Total 393 411 +3.8% Assicurazioni Generali Group – 1Q 2012 results
  • 36. IV. BACK UP Reclassified P&L account 36 (Euro m) Total 1Q11 1Q12 Operating result 1,256 1,230 Net earned premiums 16,463 17,082 Net insurance benefits and claims (15,311) (18,981) Acquisition and administration costs (2,969) (2,930) Net fee and commission income and net income from financial service activities 241 217 Operating income from other financial instruments 3,316 2,808 Operating income from financial instruments at fair value through profit or loss (284) 3,235 Of which net income from fin. assets and liabilities where the risk is borne by the policyholders (472) 2,609 Operating holding expenses (74) (74) Net other operating expenses (126) (126) Non-operating result (223) (266) Non-operating income from other financial instruments (7) (42) Non-operating income from financial instruments at fair value through profit or loss 6 17 Non-operating holding expenses (163) (163) Interest expenses on financial debt (160) (162) Other non-operating holding expenses (3) (1) Net other non-operating expenses (59) (77) Earnings before taxes 1,032 964 Income taxes (330) (334) Result from discontinued operations 0 14 Consolidated result of the period 703 644 Result of the period attributable to minority interests (87) (77) Result of the period 616 567 Assicurazioni Generali Group – 1Q 2012 results
  • 37. IV. BACK UP Reclassified P&L account by segment - 1Q 2011 37 Unallocated holding Consolidation (Euro m) Life Non life Financial(1) expenses adjustments Total Operating result 881 393 115 (74) (59) 1,256 Net earned premiums 11,298 5,165 0 - - 16,463 Net insurance benefits and claims (11,769) (3,528) 0 - (14) (15,311) of which var. of provisions related to unit linked business (817) - - - - (817) Acquisition and administration costs (1,303) (1,440) (226) - - (2,969) Net fee and commission income and net income from financial service activities 36 0.0 233 - (29) 241 Operating income from other fin. Instruments 2,993 256 80 - (13) 3,316 Operating income from fin. Instruments at fair value through profit or loss (330) 7 39 - - (284) of which net income from fin.assets and liabilities where the risk is borne by the policyholders (472) - - - - (472) Operating holding expenses - - - (74) - (74) Net other operating expenses (44) (67) (11) - (4) (126) Non-operating result (34) (18) (8) (163) - (223) Non-operating income from other fin.instr. (12) 4 1 - - (7) Non-operating income from fin. instr.at fair value through profit or loss 0 6 - - - (6) Non-operating holding expenses - - - (163) - (163) Net other non-operating expenses (23) (28) (8) - - (59) Earnings before taxes 847 375 107 (237) (59) 1,032 (1) Not reclassified according to the new layout based on operating margins and presented in the Consolidated Report Assicurazioni Generali Group – 1Q 2012 results
  • 38. IV. BACK UP Reclassified P&L account by segment - 1Q 2012 38 Unallocated holding Consolidation (Euro m) Life Non life Financial(1) expenses adjustments Total Operating result 819 411 127 (74) (52) 1,230 Net earned premiums 11,771 5,311 - - - 17,082 Net insurance benefits and claims (15,395) (3,586) - - - (18,981) of which var. of provisions related to unit linked business (2,666) - - - - (2,666) Acquisition and administration costs (1,237) (1,486) (208) - - (2,930) Net fee and commission income and net income from financial service activities 24 - 218 - (25) 217 Operating income from other fin. Instruments 2,482 244 106 - (24) 2,808 Operating income from fin. Instruments at fair value through profit or loss 3,185 7 42 - - 3,235 of which net income from fin.assets and liabilities where the risk is borne by the policyholders 2,609 - - - - 2,609 Operating holding expenses - - - (74) - (74) Net other operating expenses (12) (80) (30) - (4) (126) Non-operating result (72) (23) (9) (163) - (266) Non-operating income from other fin.instr. (34) (5) (3) - - (42) Non-operating income from fin. instr.at fair value through profit or loss - 17 - - - 17 Non-operating holding expenses - - - (163) - (163) Net other non-operating expenses (38) (34) (6) - - (77) Earnings before taxes 747 388 118 (237) (52) 964 (1) Not reclassified according to the new layout based on operating margins and presented in the Consolidated Report Assicurazioni Generali Group – 1Q 2012 results
  • 39. IV. BACK UP Focus on impairments(1) 39 (Euro m) Life P&C Financial Total Net impairments 1Q11 1Q12 1Q11 1Q12 1Q11 1Q12 1Q11 1Q12 Equity instruments 6 16 3 13 0 0 9 29 Fixed income 8 4 2 1 0 6 10 11 Real estate 0 2 (1) 0 0 0 (1) 2 Other investments(2) 6 4 50 30 1 1 57 35 Total net impairments 19 24 54 45 1 8 75 77 Of which Operating net 17 20 0 0 2 5 19 25 impairments Non operating net 2 4 54 45 (1) 3 56 52 impairments (1) Net of reverse impairments (2) Including subsidiaries and associated companies Assicurazioni Generali Group – 1Q 2012 results
  • 40. IV. BACK UP Focus on realised gains(1) 40 (Euro m) Life P&C Financial Total Net realized gains 1Q11 1Q12 1Q11 1Q12 1Q11 1Q12 1Q11 1Q12 Net realized gains on Equities 349 84 31 (12) 2 0 408 72 Realised gains 489 206 67 37 7 4 562 247 Realised losses (140) (123) (36) (49) (4) (4) (181) (175) Net realized gains on Fixed Income 164 26 2 1 1 0 168 27 Realised gains 258 655 23 46 2 8 284 708 Realised losses (94) (628) (21) (45) (1) (8) (116) (681) Net realized gains on Real Estate 4 2 35 48 0 0 39 50 Realised gains 4 4 35 51 0 0 39 55 Realised losses 0 (2) 0 (4) 0 0 0 (5) Net realized gains on Other(2) 21 1 (10) 2 0 0 12 4 Realised gains 37 5 0 1 0 1 38 6 Realised losses (16) (3) (10) 1 0 (1) (26) (3) Total net realized gains 538 114 59 39 4 0 626 153 Of which Operating net realized gains 547 144 0 0 4 0 577 144 Non operating net realized gains (10) (30) 59 39 0 0 49 9 (1) Excluding financial instruments at fair value through profit and loss (2) Including subsidiaries and associated companies Assicurazioni Generali Group – 1Q 2012 results
  • 41. IV. BACK UP 1Q12 Assets Under Management 41 Total Euro 461.2 bn 89.0 Third parties AUM 51.7 Unit Linked Available for sale Loans Fixed income Other 60.0% 22.1% instruments 3.9% Real Estate 79.4% 4.0% Real Estate Group 4.7% 320.5 participations 0.5% Equity Held to maturity 5.3% 2.4% Fin. Instr. at fair value thr. P&L Cash & equival. “Own Investments”(1) Cash & equival. 4.3% 6.6% 6.6% (1) For the definitions refer to the related section in the backup Assicurazioni Generali Group – 1Q 2012 results
  • 42. IV. BACK UP Investment yields(1) 42 Bonds and Loans Equities Investment Other Total properties % return 1Q11 1Q12 1Q11 1Q12 1Q11 1Q12 1Q11 1Q12 1Q11 1Q12 LIFE Current 1.1% 1.1% 0.3% 0.5% 2.0% 2.0% 0.6% 0.3% 1.1% 1.0% Total P&L 1.2% 1.2% 2.1% 1.9% 1.6% 1.4% 0.9% 0.8% 1.2% 1.2% Comprehensive 0.3% 5.2% 1.9% 8.3% 2.1% 2.3% 0.9% 0.8% 0.5% 4.8% NON LIFE Current 0.9% 1.0% 0.4% 0.4% 2.1% 2.1% 0.5% 0.2% 1.0% 1.0% Total P&L 0.9% 1.1% 1.1% -0.3% 1.8% 1.9% 0.5% 0.6% 0.9% 0.9% Comprehensive 0.7% 4.2% 3.2% 5.2% 1.9% 1.9% 0.5% 0.6% 1.0% 3.4% TOTAL Current 1.1% 1.1% 0.3% 0.5% 2.0% 2.0% 0.4% 0.3% 1.0% 1.0% Total P&L 1.1% 1.2% 2.0% 1.6% 1.7% 1.6% 0.5% 0.6% 1.2% 1.1% Comprehensive 0.3% 4.9% 2.3% 7.6% 2.0% 2.1% 0.5% 0.6% 0.6% 4.4% (1) For the definitions refer to the related section within the backup. Starting from 9M 2011 Israeli participating portfolio has been reclassified in unit-linked business. Comparative numbers have been restated accordingly Assicurazioni Generali Group – 1Q 2012 results
  • 43. IV. BACK UP Total comprehensive income(1) 43 (Euro m) 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 1,916 2,530 +3,000 m 1,033 459 1,308 (644) 794 196 (245) 270 (178) 181 (1,326) (1,031) (306) (505) (1,010) -3,000 m 1Q08 1H08 9M08 FY08 1Q09 1H09 9M09 FY09 1Q10 1H10 9M10 FY10 1Q11 1H11 9M11 FY11 1Q12 (1,031) (1,536) (1,354) (2,365) (178) 616 2,532 2,990 1,308 1,063 2,096 1,452 270 466 (860) (1.166) 2,530 (1) For the definitions refer to the related section in the backup Assicurazioni Generali Group – 1Q 2012 results
  • 44. IV. BACK UP AFS reserve breakdown 44 (Euro m) FY10 FY11 1Q12 Fixed income instruments (562) (1,780) (93) Government (396) (1,216) (193) Corporate (166) (564) 100 Equity 277 (382) (263) Investment funds and other 101 7 107 TOTAL (184) (2,156) (249) Assicurazioni Generali Group – 1Q 2012 results
  • 45. 45 IV. Backup P&L and Balance Sheet Definitions Assicurazioni Generali Group – 1Q 2012 results
  • 46. IV. BACK UP Definitions: P&L and balance sheet (1/2) 46 Investments Returns are calculated on quarterly average asset base at IFRS book value and are defined as follows: Current return: interests, dividends and similar income Total P&L return: = current return + harvesting return (net realized gains, net impairments and net unrealized gains reported in P&L) Comprehensive return: i) for fair value investment (AFS, FVthPL) = current return + total change in fair value; ii) for investment at amortised cost (Real estates, loans, HtM) = Total P&L return Investment returns for Life segment include income from bonds and loans issued by Group companies and investments in consolidated subsidiaries backing policyholders’ liabilities Life Net Inflows Premiums inflows in the period less benefits paid to the policyholders. It does not include revaluation of mathematical reserves Life Operating Result consists of the following elements: i) "Technical Margin" includes loadings, risk result, surrender result; it is gross of acquisition and administration costs ii) "Investment Result" includes interests and dividends, interest expenses on operating debt, G/L on foreign currency and investment expenses, net of policyholder benefits; it includes also operating realised and unrealised G/L, net of policyholder benefits iii) "Expenses" include acquisition and administration costs and other net operating items (it does not consider any loading charged to policyholders) “Operating ratio on Investments” is calculated as Operating result on the average of Investments at book value Like for Like changes calculated considering equivalent exchange rates and scope of consolidation. For operating result, like for like comparisons on account of consolidation changes adjust for Migdal only Operating Result Operating result of life, P&C and financial segments, before holding expenses and consolidation adjustments Assicurazioni Generali Group – 1Q 2012 results
  • 47. IV. BACK UP Definitions: P&L and balance sheet (2/2) 47 Own Investments do not include unit/index linked investments and consist of the following asset class (*): i) Fixed income instruments as quoted and unquoted bonds, loans including deposits under reinsurance business accepted and term deposits with credit institutions ii) Equity-like instruments as quoted and unquoted equities and alternative investments iii) Real estate investments excluding own used properties iv) Cash and cash equivalent including Repo and Reverse repo v) Other investments as investments in non-consolidated subsidiaries, derivatives, receivables from banks or customers (*) Investment fund units are allocated to each asset class on a look through basis Own investments for life segment include bonds and loans issued by Group companies and investments in consolidated subsidiaries backing policyholders’ liabilities. P&C Operating Result consists of the following elements: I) "Technical Result" is net of acquisition and administration costs ii) "Investment Result" includes interests and dividends, interest expenses on operating debt and investment expenses iii) “Other" includes other net operating items not considered in Technical Result and in Investment Result “Operating ratio on Investments” is calculated as Operating result on the average of Investments at book value Total Comprehensive Change in shareholders’ equity during the period related to income and expenses recognized in profit or loss Income or directly in shareholders’ equity resulting from transactions and events other than transactions with equity Owners. Total Operating Result Operating result of life, P&C and financial segments, after holding expenses and consolidation adjustments. Operating result is a non-GAAP indicator and may differ from similar measure presented by other companies. Management uses this non-GAAP measure as key indicator in assessing Generali’s performance and believes that the presentation of these KPI provide useful and relevant information's to shareholders and users on Generali’s performance. Please refer to the ‘Methodological note on alternative performance measures’ included in the Management Report for details on operating result methodology.” Assicurazioni Generali Group – 1Q 2012 results
  • 48. Investor Relations Team 48 Salvatore Colotti (Tel.: +39-040-671317) Head of Investor Relations & Head of Life Technical Department Email: salvatore_colotti@generali.com Stefano Burrino (Tel.: +39-040-671202) Email: stefano_burrino@generali.com Emanuele Marciante (Tel.: +39-040-671347) Assicurazioni Generali Email: emanuele_marciante@generali.com P.za Duca degli Abruzzi 2 34132 Trieste, Italy Veronica Cherini (Tel.: +39-040-671488) Email: veronica_cherini@generali.com Fax: +39 040 671338 e-mail: generali_ir@generali.com Rodolfo Svara (Tel.: +39-040-671823) Email: rodolfo_svara@generali.com www.generali.com Marta Porczynska (Tel.: +39-040-671402) IR Events Email: marta_porczynska@generali.com Assicurazioni Generali Group – 1Q 2012 results
  • 49. Disclaimer 49 Certain of the statements contained herein are statements of future expectations and other forward-looking statements. These expectations are based on management's current views and assumptions and involve known and unknown risks and uncertainties. The user of such information should recognise that actual results, performance or events may differ materially from such expectations because they relate to future events and circumstances which are beyond our control including, among other things, general economic and sector conditions. Neither Assicurazioni Generali S.p.A. nor any of its affiliates, directors, officers employees or agents owe any duty of care towards any user of the information provided herein nor any obligation to update any forward-looking information contained in this document. The manager charged with preparing the company’s financial reports, Raffaele Agrusti, declares, pursuant to paragraph 2 of article 154-bis of the Consolidated Law on Financial Intermediation, that the accounting information contained in this presentation corresponds to document results, books and accounts records. Assicurazioni Generali Group – 1Q 2012 results
  • 50. Generali Group 1Q 2012 Results May 11, 2012