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10 STEPS
HOW DO YOU MAKE A BRAND TRAVEL IN
LEMON SCENTED TEA
CREATIVITY THAT TRAVELS
GIJSBREGT VIJN MARCOM 2014
HELLO
I AM….
• GIJSBREGT VIJN
• MY PERSONAL JOURNEY
• MD LEMON SCENTED TEA
• FOUNDER VRIJ ENTERTAINMENT NETWORK
• LEMON SCENTED TEA: OUR NAME?
• CREATIVE AGENCY
IN AMSTERDAM SPECIALISED IN MAKING
BRANDS TRAVEL THROUGH IDENTITY
BASED CAMPAIGNING.
WHAT WE AIM FOR:
MAKING
BRANDS
TRAVEL?
HOW?
IDENTITY
BASED
CAMPAIGING
MARKETEERS DEAL
WITH THE SAME
FUNDAMENTAL
CHANGES
Increased transparency Increased complexity Increased speed
Beats by Dre
$3 billion
Nationale - Nederlanden
$8 billion
Uber
$17 billion
IDENTITY MAKES
LIFE EASY
• Direction
• Personal ownership
• Variety and innovation
• Spontaneous
• Fast and flexible
= TRAVEL
IDENTITY=
ONLY LIARS
NEED TO BE
CONSISTENT
• No advertise stick ons
• DNA= Let the company speak
• Build the story + substories/ concepts
• Get fans (internal & external)
• Proof the story & make it travel
10 STEPS
THE LST TRAVEL APPROACH
TO MAKE YOUR BRAND TRAVEL
STEP 1
LET THE
COMPANY
AND THE
BRAND SPEAK!
STEP 2
BRAND
COMPASS
TO GUIDE
BRAND’S
DIRECTION
VISIONISP/WHY
MISSION
ESP
USP
HOW
WHAT
STEP 2
ESP?
HOW?
STEP 3
FIND THE
MAGIC:
THE STORY
TV
STEP 4
CHOOSE YOUR
AUDIENCES AND
TRANSLATE TO
SUBSTORIES
ONE STORY: MULTIFEEL BRANDING®
Sub-
storie
Campaign idea Campaign story
The mid segment of the market
Sub-
storie
One story different ways to tell it.
Better content = More relevance = more impact =
more involvement= more virality = stronger brand
Sub-
storie
Sub-
storie
Sub-
storie
Target
4
Target
3
Target
2
Target
1
VS
STEP 5
DETERMINE
CUSTOMER
JOURNEY
Awareness Consideratio
n
Preference Purchase Experience Loyalty
Own +
Paid media
3RD party contentEarned
media
Website
Events
Publicatio
ns
Print / ATL
PR
Website
(e)DM
Social
Reference
program
Fairs/event
s
1-on-1
Website
Reference
program
1-on-1
Web
Customer
care
Web
1-on-1
Social
Customer
care
1-on-1
Web
(e)DM
Events
Publication
s
Social
Reference
program
CAMPAIGN ALIGNMENT
WITH SALES FUNNEL
STEP 6
MEDIA
TRAVEL
PLAN
CHANNEL MATRIX
COMMUNICATIONS ECOSYSTEM
STEP 7
FILL IN
CREATIVE
CONTENT
CALENDAR
WEBBASED ALLIGNMENT SOFTWARE:
CREATIVE CONTENT CALENDARTM
Click here
to see demo
WEBBASED ALLIGNMENT SOFTWARE:
CREATIVE CONTENT CALENDARTM
Click here
to see demo
STEP 8
KEY
PERFORMANCE
INDICATORS
COMMS
AWARENESS
100.000 Youtube views
+20% Search Volume
+15% Amplification Rate*
CONSIDERATION
+75,000 site visits
+10% Share of Voice
+10% ‘Talking about this’
+ 20% Conversation Rate
PREFERENCE
+20% Applause Rate*
-25k App Downloads
PURCHASE
75% Sold Out Shows
+5% AOV*
0.1 Conversion Rate
RETENTION
+50% Email Subs
+10% Return Visitors
IMP = IMPRESSIONS
AMPLIFICATION RATE = # SHARES PER POST
APPLAUSE RATE = # LIKES/FAVOURITES PER POST
CONVERSATION RATE = # COMMENTS/REPLIES PER
POST AOV = AVERAGE ORDER VALUE
LEGENDA
*INDICATIONS ONLY.
BENCHMARKS NEEDED
KEY PERFORMANCE INDICATORS*
STEP 9
ACCELERATE
TRAVEL WITH
GREAT ENGAGING
STUFF & THE RIGHT
INFLUENCERS
VISIT
SWEDEN
Click here
to see video
VISIT
SWEDEN
Click here
to see video
NUON
SOLAR RESCUE
TEAM
Click here
to see video
STEP 10
MONITOR &
MAKE IT BETTER
ALL THE TIME
Message Media mix
Phase Customer
journey
Target
audience
CAMPAIGNS, CONTENT & INSIGHTS
Story
Buzz
Advertising
Content
Brand Business
} }Data
ISP
ESP
USP
Insights
DNA
SUMMARY
Step 1:
Let the company
and the brand speak!
Step 2:
- Brand compass to guide brand’s
Step 3:
Find the magic: the story
Step 4:
Choose your audiences
and translate to substories
Step 5:
Determine customer journey
Step 6:
Media travel plan
Step 7:
Fill in creative content calendar
Step 8:
Key performance indicators comms
Step 9:
Accelerate travel with great
engaging stuff & the right influencers
Step 10:
Monitor & make it better all the time
HOW DO YOU MAKE
YOUR BRAND TRAVEL?
Want the presentation and
a 3 months free trial subscription
of the Creative Content Calendar!!?
gijsbregt@lemonscentedtea.com
http://nl.Linkedin.com/in/gijsbregtvijn
http://twitter.com/gijsbregtvijn
http://www.slideshare.net/gijsbregtvijn

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How to make brands travel, the 10 steps

Notas del editor

  1. Merken in de wereld te zetten die zo interessant zijn dat ze vanzelf gaan reizen Pot met water is de maatschappij, het theezakje is kern van een bedrijf, de identiteit, samen met de klant
  2. De wereld wordt steeds transparenter: Ellen degeneris die voor samsung reclame maakte met haar selfies maar uiteindelijk tweette met haar I phone, edward snowden, maar denk ook aan independer, ratings, reviews, recommendations Fragmentatie en explosie van kanalen en content is al oud nieuws en je ziet dat steeds meer mensen dingen op hun eigen manier willen wanneer zij het willen en via hun eigen kanaal. Nike id. Snelheid is ook enorm toegenomen: , het kostte de telefoon 75 jaar om 1 miljoen klanten te krijgen, het koste facebook, 3,5 jaar, het koste angrybird 35 dagen
  3. Identiteit maakt het dealen met deze stevige veranderingen een stuk makkelijker.
  4. Geeft een heldere richting Mesnen voelen dat het merk een beetje van hen is, zowel intern als extern Omdat de identiteit helder is kun je gaan varieiren en geeft het een sterke oer om op te innoveren Het maakt je spontaan, je kunt intuitief reageren en inspelen op dingen Het maakt je daardoor snel en felexibel
  5. Volledige consistentie is een utopie, merkbeleid is het ontwikkelen van een reeks relevante en spannende activiteiten die allemaal kloppen bij je DNA.
  6. Deze manier van denken vraagt in de parktijk ook om een andere aanpak! Ik ga nu snel door de 10 stappen die wij volgen om merken te laten reizen. A
  7. Voor Nuon hebben we meer dan 50 mensen gesproken, zijn we in de historie gedoken etc.
  8. 2 modellen gecombineerd. Sinek en ons eigen model. Inspirationeel, emotioneel, unique ISP en why zijn hetzelfde alleen de why klinkt heel esoterisch en de ISP is eigenlijk gweoon de regel waar je je persbericht mee begint, een isp kan zo in een tweet! Bij de ESP en de how wordt het ander, de esp is het gevoel wat je afgeeft aan je klanten, te waarden, je toen of voice. De how zit meer in je business practice hoe lever je waarde aan je klanten Je what zijn je producten en je usp’s zijn je productenattributen die je in de etalage legt
  9. ESP: sympathtic, committed, trustworthy, dedicated HOW: energie: makkelijker, duurzamer en prettiger maken (excellente service)
  10. Voor venz ligt zo’n verhaal op een ander niveau, meer campagne matig maar wel al 4 jaar e basis voor alles wat we doen. Het brengen van plezier aan tafel voor het gehele gezin.
  11. Voor een blogger campagne die we gedaan hebben voor k swiss internationaal. Zijn we naar SF gevlogen om het nog nooit vertelde verhaal van K swiss te vinden. Twee zwitserse jongens zijn naar us getogen om K swiss te starten. We hebben de 7 hoofdstukkeb van het verhaal: We killed canvas, de eerste leren tennisschoen. Je kunt hier eindeloos veel campagnes van maken.
  12. Hoe kun je het hoofdverhaal omkatten naar subverhalen naar veschillende doelgroepen: dan pas wordt het echt relevant voor mensen en gaat kan de reis van het merk pas echt beginnen.
  13. SB had ons gevraagd de nieuwe conceptstore op het rembrandtsplein te lanceren. Prachtige shop, super local mooi design, beste koffie apparaat, the clover, fresh baked cookies
  14. Deze stap loopt ongeveer gelijk met de vorige.
  15. In welke fase zit welke groep, welke content en welke media hoort daar dan bij. Iemand die klaar is om een audi te kopen moet je geen banner voorschotelen, maar een super mooie docu over hoe alles werkt!
  16. Belangrijke stap en voor ceatie altijd een flinke puzzel