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Shifting the Network Share Paradigm Leveraging SharePoint as a Business Solutions Platform
1. Shifting the Network Share Paradigm Leveraging SharePoint as a Business Solutions Platform Dux Raymond Sy, PMP, MVPMark Miller, SharePoint Community Evangelist
2. Presentation Objectives Gaining executive buy-in for SharePoint projects Proper planning and appropriately managing expectations Engaging the business for better adoption Defining organizational SharePoint readiness Iterative release of SharePoint solutions
3. Agenda Can’t We Just Focus on the Technology? Raising Executive Awareness is Necessary Collaboratively Engineer a Solution Assess Organizational Readiness Iterative Release of SharePoint Solutions Summary and Resources
5. What a Concept “Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI. ” —Robert McDowell, In Search of Business Value
6. Typical Implementation Scenarios Pilot deployment for IT then magically it becomes an enterprise production deployment No planning Everything is ad-hoc No budget earmarked Heavily customized implementation by techies lacking SharePoint skills SharePoint is nothing buta glorified network share
7. Agenda Can’t We Just Focus on the Technology? Raising Executive Awareness is Necessary Collaboratively Engineer a Solution Assess Organizational Readiness Iterative Release of SharePoint Solutions Summary and Resources
8. Executive SharePoint Ignorance is Not Bliss Isn’t SharePoint about empowering End Users? Who’s paying the bills? Execs ordered SharePoint to be deployed Do they REALLY understand the value of SharePoint to the organization? Is the budget realistic? As the enlightened ones, it’s our responsibility to raise executive awareness about SharePoint Read “5 Reasons Why Executive SharePoint Ignorance is Not Bliss” http://go.meetdux.com/393b
9. It’s All About the Benjamins Executives are primarily interested on how SharePoint can affect an organization’s bottom line Tip: Look for existing inefficiencies, measure it and prove how SharePoint can be a lifesaver Inefficiencies of meeting collaboration Business process automation Single platform vs multiple tools How much is the investment?
10. Agenda Can’t We Just Focus on the Technology? Raising Executive Awareness is Necessary Collaboratively Engineer a Solution Assess Organizational Readiness Iterative Release of SharePoint Solutions Summary and Resources
11. Educate and Engage the Business SharePoint is more than just a glorified network share Stress that SharePoint is a platform on which to build solutions Tip: Address their pain points Provide high-level technology overview Discuss business challenges Map it to a SharePoint Solution
12. Don’t Call It SharePoint! Enterprise-Wide Solutions Corporate Intranet Content Management Talk about Specific Solutions, not Technology Employee Onboarding System for Human Resources Loan or Claims Processing Conference Room Scheduling System for Facilities Project Management Information System for PMs System Integration Custom Application Development
13. Agenda Can’t We Just Focus on the Technology? Raising Executive Awareness is Necessary Collaboratively Engineer a Solution Assess Organizational Readiness Iterative Release of SharePoint Solutions Summary and Resources
14. Keep Priorities In Order You can’t do it all! What business need should you solve first? What are common features that can be deployed? Project scope must be limited and specific What’s important? Time? Budget? Functionality? Tip: Involve decision makers in planning and prioritization Read “How to Prioritize Business Needs When Implementing SharePoint” http://go.meetdux.com/sbyv
16. IT, Can You Handle This? Implementation Do you have the relevant skillsets to plan, engage with the business, deploy SharePoint? Are key processes for release management, disaster recovery, auditing in place? Support and Maintenance What does the support structure look like? Resources available for maintainingrelated technologies? Future Releases
17. Change Management Strategy Collaboration culture Governance plan Business Technology Adoption plan Training Process Technology Self-help Feedback
18. Agenda Can’t We Just Focus on the Technology? Raising Executive Awareness is Necessary Assess Organizational Readiness Educate and Collaboratively Engineer a Solution Iterative Release of SharePoint Solutions Summary and Resources
19. Do You Have a SharePoint Roadmap? A SharePoint roadmap can help organizations Quantify the budget, resources and effectiveness of SharePoint Allows priorities to be set Specifies what solutions are going to be deployed Iterative releases can provide immediate visibility Lower risk compared to big bang approach Tip: Successful delivery of high profile solution gets you brownie points Quick wins are essential for better buy-in and adoption
20. Example Release Schedule Phase 1: Proof of concept or Pilot Phase 2: Replace intranet and file shares to improve collaboration Phase 3: Deploy value point solutions for HR, Operations and Finance Phase 4: Train users to build their own SharePoint solutions Phase 5: Integrate CRM and third party reporting platform See how EasyJet did it:http://bit.ly/74XwKH
22. Agenda Can’t We Just Focus on the Technology? Raising Executive Awareness is Necessary Assess Organizational Readiness Educate and Collaboratively Engineer a Solution Iterative Release of SharePoint Solutions Summary and Resources
23. Key Points to Takeaway Focus on a Business Solution, not a Technology Raise Executive Awareness Assess Organizational Readiness Educate and Collaboratively Engineer a Solution Iterative Release of SharePoint Solutions