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ONLINE PANEL RESEARCH
GOES MOBILE:
         A FIRST LOOK
SVEN SCHERRER
MRC 2010 // London (UK) // March 8, 2010.
AGENDA                                            2

Online panel research goes mobile: A first look



 1. Panel – A quick intro
 2. Why mobile panel?
 3. A first look
 4. Q & A
PANEL – A QUICK INTRO


 „Panel
 „Panel“ - a group of individuals that are interviewed at regular time intervals
                                                                       intervals.


 Classic panel study


 Online (Access) Panel


 Online customer Panel
PANEL – A QUICK INTRO II
Panelmanagement                      Data & Quality
                                     checks



                                              Communication

          Panelwebsite




                                                 Sampling
           Recruiting




           Incentives      Surveys
AGENDA                                            5

Online panel research goes mobile: A first look



 1. Panel – A quick intro
 2. Why mobile panel?
 3. A first look
 4. Q & A
MOBILE PANEL – GOOD REASONS


 Changing markets
          markets.
 Technology is ready.
 Reach all your audiences.
 Instantaneous feedback.
 In-the-moment feedback.
 New avenues for event evaluation customer satisfaction surveys and ad
                       evaluation,
 testing.
 New data sources.
AGENDA                                            7

Online panel research goes mobile: A first look



 1. Panel – A quick intro
 2. Why mobile panel?
 3. A first look
 4. Q & A
MOBILE PANEL   8

WELCOME
MOBILE PANEL   9

HOMEPAGE
MOBILE PANEL        10

REGISTRATION FORM
MOBILE PANEL   11

HOMEPAGE
MOBILE PANEL   12

ABOUT US
MOBILE PANEL   13

HOMEPAGE
MOBILE PANEL     14

PRIVACY POLICY
MOBILE PANEL   15

HOMEPAGE
MOBILE PANEL   16

LOGIN FORM
MOBILE PANEL    17

PERSONAL VIEW
MOBILE PANEL   18

MY SURVEYS
MOBILE PANEL             19

SURVEY VIEW: STARTPAGE
MOBILE PANEL          20

SURVEY VIEW: SINGLE
RESPONSE QUESTION
TYPE
MOBILE PANEL             21

SURVEY VIEW: MULTI
RESPONSE QUESTION TYPE
MOBILE PANEL          22

SURVEY VIEW: SINGLE
RESPONSE QUESTION
TYPE
MOBILE PANEL         23

SURVEY VIEW: DROP-
DOWN QUESTION TYPE
MOBILE PANEL               24

SURVEY VIEW: ENDING PAGE
MOBILE PANEL    25

PERSONAL VIEW
MOBILE PANEL    26

MY INCENTIVES
MOBILE PANEL    27

MY INCENTIVES
MOBILE PANEL    28

MY INCENTIVES
MOBILE PANEL    29

PERSONAL VIEW
MOBILE PANEL   30

HOMEPAGE
AGENDA                                            31

Online panel research goes mobile: A first look


 1. Panel – A quick intro
 2. Why mobile panel?
 3. A first look
 4. Q & A
QUESTIONS ?
THANK YOU
  for your attention!

sven.scherrer@globalpark.com
ABOUT US    Globalpark provides panel, community and survey software that enables organizations to manage
            what matters across the enterprise By capturing feedback and tracking behavior of customers,
                                     enterprise.                                                  customers
            employees and partners, they gain insights that drive better business decisions. By identifying and
            empowering influential advocates, they build reputation and extend reach.
            Founded in 1999, Globalpark software is German-engineered and globally-tested by leading brands
            and top market research institutes, including: Continental, Daimler, General Mills, GfK, IDC, Nintendo,
            SonyBMG, TNS,
            SonyBMG TNS Warner Music and Wrigley Globalpark is staffed by renowned research pioneers
                                                 Wrigley.                                              pioneers,
            with offices across the US, UK, Germany and Austria.

            Globalpark AG                      Globalpark Inc.
LOCATIONS   Kalscheurener Str. 19a             299 Broadway, 19th Floor
                                                            y
            50354 Cologne/Huerth               New York, NY 10007
            Germany (Headquarters)             United States of America
            Tel.: +49 2233 7933 6              Tel.: +1 888 299 9422

            info@globalpark.de                 info@globalpark.com
            www.globalpark.de                  www.globalpark.com
            twitter/Globalpark                 twitter/Globalpark_News

            Globalpark UK Ltd.                 Globalpark Oesterreich GmbH
            5 A hi St t
              Archie Street                    Wassergasse 25
                                               W
            London SE1 3JT                     1030 Vienna
            Great Britain                      Austria
            Tel.: +44 207 403 3900             Tel.: +43 1715 0289 11

            info@globalpark.co.uk
            info@globalpark co k               info@globalpark.at
                                               info@globalpark at
            www.globalpark.co.uk               www.globalpark.at
© 2010 – Globalpark AG, Globalpark UK Ltd., Globalpark Inc., Globalpark Oesterreich GmbH
                    AG                Ltd              Inc

The information contained in this publication is the property of Globalpark AG and its subsidiaries. Passing on and
reproduction of this publication or any parts of it is only permitted with the express written approval of Globalpark
AG or its subsidiaries.

This publication is issued without any guarantee whatsoever. Information contained herein can be changed
without prior notification. In addition Globalpark accepts no guarantee as to the exactness or completeness of the
information, text, graphics, links and other items in this publication. This publication is a preliminary version, which
is not subject to any valid licence agreement or other agreements with Globalpark.

The software products offered by Globalpark AG, its subsidiaries and/or its distributors may contain software
components of other software manufacturers. All products may show country-specific differences.

Globalpark,
Globalpark Enterprise Feedback Suite EFS EFS Survey EFS Panel EFS Employee and EFS Leadership other
                                 Suite, EFS,      Survey,       Panel,                         Leadership,
Globalpark products and services mentioned in the text and their corresponding logos are trademarks and can be
registered trademarks of Globalpark AG and/or its subsidiaries in Germany and other countries worldwide. All
other names of products and services are trademarks of their respective companies.

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Mobile Research Conference 2010 Globalpark Panel

  • 1. ONLINE PANEL RESEARCH GOES MOBILE: A FIRST LOOK SVEN SCHERRER MRC 2010 // London (UK) // March 8, 2010.
  • 2. AGENDA 2 Online panel research goes mobile: A first look 1. Panel – A quick intro 2. Why mobile panel? 3. A first look 4. Q & A
  • 3. PANEL – A QUICK INTRO „Panel „Panel“ - a group of individuals that are interviewed at regular time intervals intervals. Classic panel study Online (Access) Panel Online customer Panel
  • 4. PANEL – A QUICK INTRO II Panelmanagement Data & Quality checks Communication Panelwebsite Sampling Recruiting Incentives Surveys
  • 5. AGENDA 5 Online panel research goes mobile: A first look 1. Panel – A quick intro 2. Why mobile panel? 3. A first look 4. Q & A
  • 6. MOBILE PANEL – GOOD REASONS Changing markets markets. Technology is ready. Reach all your audiences. Instantaneous feedback. In-the-moment feedback. New avenues for event evaluation customer satisfaction surveys and ad evaluation, testing. New data sources.
  • 7. AGENDA 7 Online panel research goes mobile: A first look 1. Panel – A quick intro 2. Why mobile panel? 3. A first look 4. Q & A
  • 8. MOBILE PANEL 8 WELCOME
  • 9. MOBILE PANEL 9 HOMEPAGE
  • 10. MOBILE PANEL 10 REGISTRATION FORM
  • 11. MOBILE PANEL 11 HOMEPAGE
  • 12. MOBILE PANEL 12 ABOUT US
  • 13. MOBILE PANEL 13 HOMEPAGE
  • 14. MOBILE PANEL 14 PRIVACY POLICY
  • 15. MOBILE PANEL 15 HOMEPAGE
  • 16. MOBILE PANEL 16 LOGIN FORM
  • 17. MOBILE PANEL 17 PERSONAL VIEW
  • 18. MOBILE PANEL 18 MY SURVEYS
  • 19. MOBILE PANEL 19 SURVEY VIEW: STARTPAGE
  • 20. MOBILE PANEL 20 SURVEY VIEW: SINGLE RESPONSE QUESTION TYPE
  • 21. MOBILE PANEL 21 SURVEY VIEW: MULTI RESPONSE QUESTION TYPE
  • 22. MOBILE PANEL 22 SURVEY VIEW: SINGLE RESPONSE QUESTION TYPE
  • 23. MOBILE PANEL 23 SURVEY VIEW: DROP- DOWN QUESTION TYPE
  • 24. MOBILE PANEL 24 SURVEY VIEW: ENDING PAGE
  • 25. MOBILE PANEL 25 PERSONAL VIEW
  • 26. MOBILE PANEL 26 MY INCENTIVES
  • 27. MOBILE PANEL 27 MY INCENTIVES
  • 28. MOBILE PANEL 28 MY INCENTIVES
  • 29. MOBILE PANEL 29 PERSONAL VIEW
  • 30. MOBILE PANEL 30 HOMEPAGE
  • 31. AGENDA 31 Online panel research goes mobile: A first look 1. Panel – A quick intro 2. Why mobile panel? 3. A first look 4. Q & A
  • 33. THANK YOU for your attention! sven.scherrer@globalpark.com
  • 34. ABOUT US Globalpark provides panel, community and survey software that enables organizations to manage what matters across the enterprise By capturing feedback and tracking behavior of customers, enterprise. customers employees and partners, they gain insights that drive better business decisions. By identifying and empowering influential advocates, they build reputation and extend reach. Founded in 1999, Globalpark software is German-engineered and globally-tested by leading brands and top market research institutes, including: Continental, Daimler, General Mills, GfK, IDC, Nintendo, SonyBMG, TNS, SonyBMG TNS Warner Music and Wrigley Globalpark is staffed by renowned research pioneers Wrigley. pioneers, with offices across the US, UK, Germany and Austria. Globalpark AG Globalpark Inc. LOCATIONS Kalscheurener Str. 19a 299 Broadway, 19th Floor y 50354 Cologne/Huerth New York, NY 10007 Germany (Headquarters) United States of America Tel.: +49 2233 7933 6 Tel.: +1 888 299 9422 info@globalpark.de info@globalpark.com www.globalpark.de www.globalpark.com twitter/Globalpark twitter/Globalpark_News Globalpark UK Ltd. Globalpark Oesterreich GmbH 5 A hi St t Archie Street Wassergasse 25 W London SE1 3JT 1030 Vienna Great Britain Austria Tel.: +44 207 403 3900 Tel.: +43 1715 0289 11 info@globalpark.co.uk info@globalpark co k info@globalpark.at info@globalpark at www.globalpark.co.uk www.globalpark.at
  • 35. © 2010 – Globalpark AG, Globalpark UK Ltd., Globalpark Inc., Globalpark Oesterreich GmbH AG Ltd Inc The information contained in this publication is the property of Globalpark AG and its subsidiaries. Passing on and reproduction of this publication or any parts of it is only permitted with the express written approval of Globalpark AG or its subsidiaries. This publication is issued without any guarantee whatsoever. Information contained herein can be changed without prior notification. In addition Globalpark accepts no guarantee as to the exactness or completeness of the information, text, graphics, links and other items in this publication. This publication is a preliminary version, which is not subject to any valid licence agreement or other agreements with Globalpark. The software products offered by Globalpark AG, its subsidiaries and/or its distributors may contain software components of other software manufacturers. All products may show country-specific differences. Globalpark, Globalpark Enterprise Feedback Suite EFS EFS Survey EFS Panel EFS Employee and EFS Leadership other Suite, EFS, Survey, Panel, Leadership, Globalpark products and services mentioned in the text and their corresponding logos are trademarks and can be registered trademarks of Globalpark AG and/or its subsidiaries in Germany and other countries worldwide. All other names of products and services are trademarks of their respective companies.