If you want practice efficiency, you need to improve your day-to-day processes. But how do you pick the right solutions? VisionWeb's team work with busy practices everyday, so we know the challenges, and the solutions that make the most impact in the least amount of time. We’ll give you 10 easy ways to boost practice efficiency, and some insider tips to help you navigate the show floor when shopping for efficiency-related services.
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10 Easy Ways to Boost Efficiency in Your Practice
1. 10 Easy Ways to Boost Efficiency in Your Practice Presented By: VisionWeb Vision Expo East 2011
2. 10 Easy Ways to Boost Efficiency! 1. Know the Obstacles in Your Practice What is holding my practice back? What daily process waste time/resources? What daily processes cause frustration? What would you like to see the practice spend less time on daily?
3. 10 Easy Ways to Boost Efficiency! Insider Tip! 2. Stop Bad Ordering Habits in Their Tracks Lose the Phone/Fax for Product Ordering Gain Efficiency, Accuracy, and FasterTurnaround Time with Online Ordering Many orders placed online are returned to the ECP one to two days faster than those placed via phone/fax. That type of turnaround can directly affect your patients’ experience in a positive way.
4. 10 Easy Ways to Boost Efficiency! Insider Tip! 3. Make Calls to Suppliers and Insurance Companies a Thing of the Past Get Order Status & Tracking Online, In Real-Time Calling Insurance Companies for Eligibility is a Nightmare It’s easy to provide patients up to date information on their orders with online status. For insurance, you can save 3-5 minutes each time you check eligibility online.
5. 10 Easy Ways to Boost Efficiency! Insider Tip! 4. Visiting Multiple Sites is Only Slightly More Efficient than Paper Filing There’s More to Going Electronic than Filing Alone Drive Efficiency by Using a ComprehensiveClaim Filing Solution Many sites can be confusing for multiple users. A single source for claims submission, reports, and remits makes it simple for billers.
6. 10 Easy Ways to Boost Efficiency! Insider Tip! 5. Code it Right the FIRST Time Learn Proper Techniques Access Resources that are Readily Available Consult with Payers for Guidelines Classes here at VEE! The AOA now offers CPOC certification. Other state and local organizations can be beneficial. In addition, CMS and Medicare Carrier websites often have some guidelines.
7. 10 Easy Ways to Boost Efficiency! Insider Tip! 6. Stop Doing Duplicate Work Submit Orders Directly from Within Your Practice Management System Simply Upload Claims Created In Your Practice Management System Compatibilities and integrations with your practice management system add a lot of value, and don’t cost extra. Make sure you know if there are ways to cut down the amount of duplicate work and use them!
8. 10 Easy Ways to Boost Efficiency! Insider Tip! 7. Follow Your Money Track Reports Regularly Keep A/R Below 90 Days When Possible Don’t Be Your Patient’s Loan Officer Communication is key when it comes to payment. Having clear financial policies disclosed to patients and a system that makes it easy for all staff to see balances will facilitate this process.
9. 10 Easy Ways to Boost Efficiency! Insider Tip! 8. Get the Maximum Benefit from a Practice Management System Know All the Features and Use Them Utilize Pre-Test and Exam Lane Hardware Linking Find Out About ServiceIntegrations Make Sure ALL Staff is Trained Many systems offer a library of training materials for your staff, which can be invaluable. Find out what’s available so that everyone is trained. These resources may even be free, and that will pay off!
10. 10 Easy Ways to Boost Efficiency! Insider Tip! 9. Keep Costs Down by Knowing What to Expect Watch Out for Hidden Fees Know How to Compare Costs of Clearinghouses Debunk the Price-Related Myths Fees will often have misleading names, and pricing structures may look appealing, but may not be right for what you need. Look at pricing on an ANNUAL basis rather than just monthly!
11. 10 Easy Ways to Boost Efficiency! Insider Tip! 10. Embrace the Ability to Connect with Patients and Colleagues Online Your Online Presence Matters Everyone Can Benefit from Social Media, Even the Eyecare Industry Get online and observe the ways that others in the industry are using social media. Test the waters and then see how a strategy can fit in your practice.
12. Resources Coding www.cms.hhs.gov www.aoacodingtoday.com Websites www.dbadesigns.com www.eyevertise.com (booth #MS1361) Social Media www.twitter.com www.facebook.com www.theopticalvisionsite.com www.opticalvisionresources.com
13. Contact Us www.visionweb.com Ordering Customer Service (800) 874-6601 customerservice@visionweb.com Insurance Customer Service & Sales (800) 590-0873 sales@visionweb.com
Editor's Notes
Well, that brings our presentation to a close. We hope that you can take some of these tips and put them to use in your practice. Are there any questions about the slides? We will be here to answer any questions about VisionWeb’s Ordering or Insurance Services, so feel free to just ask us after we wrap up. Thanks so much for joining us today. Make sure you get your Starbucks card and have great rest of your day!