No website is an island. To provide rich customer experiences, websites increasingly depend on third-party components such as shopping carts, ads, customer reviews, web analytics, social networking, search engine optimization, video, and many more. Third-party components enrich your website’s functionality to drive more traffic to your site, offer interactive experiences, increase conversion, and add new functionality when it becomes available.
The problem: Your entire website can be vulnerable to degraded performance or a complete shutdown if any one of these components fails. The solution is to follow best practices in website design and monitoring to happily use third-party components while mitigating the risk of dependency.
Forrester principal analyst Mike Gualtieri and Compuware APM CTO Steve Tack to show:
• How third-party components can make your website better and why this trend will only increase.
• Why service level agreements give you a false sense of security.
• Best practices to mitigate the risks of using third-party components.
13. Blog
The benefits of using
Advertising 3rd-party components
outweigh the risks.
Analytics News Feed
Social Network
Cloud Objects
Search Engine
Shopping Cart
Video
Rating Reviews
15. You need to support 3rd-party
components, but mitigate their
risk on your customer experience.
16. Advice to mitigate risks of 3rd-party
components:
1. Choose 3rd-party components wisely
2. Decide on a mitigation strategy
3. Test it under all conditions
4. Monitor the user experience at all
times. (Compuware to present)