SlideShare una empresa de Scribd logo
1 de 40
Creació de
Newsletters i
eMail Marketing
amb
Mailchimp                                               White Master


Jordi Caralt
Desenvolupador Multimèdia
Futura Interactive
jordi.netau.net
@jordicaralt
jordi.caralt@futura-tc.es



                                                    1
Copyright 2013 Jordi Caralt. All rights reserved.
jordi.netau.net




                                                    2
Copyright 2012 Jordi Caralt. All rights reserved.
Decisions prèvies



                                                     Campanyes publicitaries
                                                     S’envia un Email amb
                                                     un Newsletter

     Email
   Marketing?                                        És una miniweb

 Newsletters?                                        No Spam (consentiment)



                                                      3
 Copyright 2012 Jordi Caralt. All rights reserved.
Decisións prèvies




                                                    4
Copyright 2012 Jordi Caralt. All rights reserved.
Decisions prèvies




       Objectiu                                      Línea   Responsables




                                                       5
 Copyright 2012 Jordi Caralt. All rights reserved.
Decisions prèvies




                                                     Registre a la web oficial


                                                     Compra de llistes d’emails

       Com ha
      arrivat el                                     Altres webs
       client?



                                                          6
 Copyright 2012 Jordi Caralt. All rights reserved.
Decisions prèvies



                                                     Formulari (posar on poguem)


                                                     Xarxes socials


 Aconseguir                                          Oferir quelcom a canvi

       contactes
                                                     Comprar llistes emails



                                                           7
 Copyright 2012 Jordi Caralt. All rights reserved.
Decisions prèvies


                                                     Registre a la web oficial




                                                     Premis per fer el registre




                                                      8
 Copyright 2012 Jordi Caralt. All rights reserved.
Decisions prèvies


                                                     Disseny

                                                     Llenguatge

                                                     Periòdicitat

                                                     Especilitzada (només 1)

                                                     Digest (resum)



                                                          9
 Copyright 2012 Jordi Caralt. All rights reserved.
Decisions prèvies


                                                     Avís si és publicitat

                                                     No registre sense
                                                     consentiment

                                                     Permetre baixa d’usuaris

                          Llei                       No compartir dades

                     LOPD                            Incloure contacte remitent


                                                          10
 Copyright 2012 Jordi Caralt. All rights reserved.
Contingut




                                                    11
Copyright 2012 Jordi Caralt. All rights reserved.
Contingut (Normes)


Respecteu al lector                                  Fàcil donar-se de baixa

No perdre el temps                                   Codi com si fos 1999 (CSS en línia.)

Dir algo bonic primer                                Les imatges es poden veure?

Ordenar per rellevància                              Seguir la llei (LOPD)

Disseny amb un objectiu                              Provar tot abans d'enviar ( no crtl+z)




                                                        12
 Copyright 2012 Jordi Caralt. All rights reserved.
Contingut


                                                     El remitent (et coneixen?)

                                                     L’assumpte (és interessant?
                                                     atractiu?)

                                                     La data (és actual?)


                                                     Dades Legals al peu (LOPD)
                    SPAM


                                                          13
 Copyright 2012 Jordi Caralt. All rights reserved.
Preparació de la
Newsletter




                                                    14
Copyright 2012 Jordi Caralt. All rights reserved.
Preparació de la Newsletter


                                                     600 px

                                                     Imatges enllaçades

                                                     CSS inline

                                                     Versió Web




                                                         15
 Copyright 2012 Jordi Caralt. All rights reserved.
Preparació de la Newsletter


                                                     No codi (a priori)

                                                     fàcil creació   (Exportació HTML + CSS)


                                                     interactivitad bàsica

                                                     Taules (td i tr)

                                                     Fonts universals



                                                          16
 Copyright 2012 Jordi Caralt. All rights reserved.
Preparació de la Newsletter



                                                     Codi (web 1990’s)

                                                     Imatges vinculades

                                                     Taules i cel·les (td i tr)

                                                     Fonts universals




                                                          17
 Copyright 2012 Jordi Caralt. All rights reserved.
Enviament




                                                    18
Copyright 2012 Jordi Caralt. All rights reserved.
Enviament



                                                     No s’adjunten


                                                     Vinculades (pes)


      Imatges                                        Redireccionar l’HTML a
     penjades al                                     la URL del server
      servidor



                                                         19
 Copyright 2012 Jordi Caralt. All rights reserved.
Enviament


                                                     000Webhost.com

                                                     Nom (domini)

                                                     Hosting (1,5gb espai)

           Servidor                                  No publi

               gratuit                               Domini/user/password



                                                         20
 Copyright 2012 Jordi Caralt. All rights reserved.
Enviament



                                                     FileZilla


                                                     Client FTP


         Penjar                                      Gratis
       imatges la
        servidor
                                                     Domini/user/password


                                                          21
 Copyright 2012 Jordi Caralt. All rights reserved.
Enviament


                                                     Thunderbird


                                                     New email


                                                     Incustrar HTML
      Gestors de
       correu
                                                     Contactes limitats


                                                         22
 Copyright 2012 Jordi Caralt. All rights reserved.
Medició




                                                    23
Copyright 2012 Jordi Caralt. All rights reserved.
Medició resultats


                                                     Obertura


                                                     Clicks



                Statics                              Desubscripcions

                     ROI
                                                     Devolucions


                                                         24
 Copyright 2012 Jordi Caralt. All rights reserved.
Mailchimp!




                                                    25
Copyright 2012 Jordi Caralt. All rights reserved.
Mailchimp

                                                     Plantilles HTML
                                                     modificables


                                                     Gratis 2.000 contactes
                                                     12.000 enviaments al mes

      mailchimp
                                                     Grans enviaments


                                                     Seguiment impacte (Reports)
                                                         26
 Copyright 2012 Jordi Caralt. All rights reserved.
1.   Selecció de BBDD

                                                    2.   Sanejament de BBDD
Els 10 passos                                       3.   Creació llistes
 de l’eMail                                         4.   Importació contactes
 Màrketing
                                                    5. Segmentació llista

                                                    6. Formulari registre

                                                    7. Creació de campanya

                                                    8. Revisió dels informes de campana

                                                    9. Calcular el CAC (cost adquisició client)

                                                    10. Integracions a MailChimp

                                                            27
Copyright 2012 Jordi Caralt. All rights reserved.
Registre de targetes de visita

                                                    Registre de contactes al CRM
Selecció de                                         Llistes de distribució adhoc (manuals)
BBDD
                                                    Formulari de registre a la pàgina web

                                                    Registre d'usuaris en un newsleVer

                                                    Registre de contactes a Slideshare (CPL)

                                                    Captació de contactes en seminaris,
                                                    tallers o webinars

                                                    Adquisició de BBDD a agències




                                                           28
Copyright 2012 Jordi Caralt. All rights reserved.
Sanejament
BBDD




                                                    29
Copyright 2012 Jordi Caralt. All rights reserved.
Creació llistes




                                                    30
Copyright 2012 Jordi Caralt. All rights reserved.
Importació
contactes




                                                    31
Copyright 2012 Jordi Caralt. All rights reserved.
Segmentació
llista




                                                    32
Copyright 2012 Jordi Caralt. All rights reserved.
Formulari
registre




                                                    33
Copyright 2012 Jordi Caralt. All rights reserved.
Creació de
campanya




                                                    34
Copyright 2012 Jordi Caralt. All rights reserved.
Revisió dels
informes de
campanya




                                                    35
Copyright 2012 Jordi Caralt. All rights reserved.
• Registre en un esdeveniment
Calcular el CAC
(cost adquisició
client)                                             • Contractació d'un servei

ROI                                                 • Venda d'un producte o servei


                                                    • Subscripció a un servei




                                                         36
Copyright 2012 Jordi Caralt. All rights reserved.
Integracions a
MailChimp




                                                    37
Copyright 2012 Jordi Caralt. All rights reserved.
Mailchimp




      mailchimp




                                                     38
 Copyright 2012 Jordi Caralt. All rights reserved.
Recursos



                                                     Plantilles gratuïtes

                                                     Més plantilles

                                                     Plantilles gratuïtes de MailChimp

                                                     Galeria de grans dissenys

                                                     42 recursos per email marketing

             recuros                                 Guia per la creació d’emails

                                                     CSS Inline Automàtics




                                                                39
 Copyright 2012 Jordi Caralt. All rights reserved.
?
                                                           Gràcies!
                                                    jordi.caralt@futura-tc.es
                                                          jordi.netau.net
                                                           @jordicaralt


                                                                40
Copyright 2012 Jordi Caralt. All rights reserved.

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Email marketing mailchimp

  • 1. Creació de Newsletters i eMail Marketing amb Mailchimp White Master Jordi Caralt Desenvolupador Multimèdia Futura Interactive jordi.netau.net @jordicaralt jordi.caralt@futura-tc.es 1 Copyright 2013 Jordi Caralt. All rights reserved.
  • 2. jordi.netau.net 2 Copyright 2012 Jordi Caralt. All rights reserved.
  • 3. Decisions prèvies Campanyes publicitaries S’envia un Email amb un Newsletter Email Marketing? És una miniweb Newsletters? No Spam (consentiment) 3 Copyright 2012 Jordi Caralt. All rights reserved.
  • 4. Decisións prèvies 4 Copyright 2012 Jordi Caralt. All rights reserved.
  • 5. Decisions prèvies Objectiu Línea Responsables 5 Copyright 2012 Jordi Caralt. All rights reserved.
  • 6. Decisions prèvies Registre a la web oficial Compra de llistes d’emails Com ha arrivat el Altres webs client? 6 Copyright 2012 Jordi Caralt. All rights reserved.
  • 7. Decisions prèvies Formulari (posar on poguem) Xarxes socials Aconseguir Oferir quelcom a canvi contactes Comprar llistes emails 7 Copyright 2012 Jordi Caralt. All rights reserved.
  • 8. Decisions prèvies Registre a la web oficial Premis per fer el registre 8 Copyright 2012 Jordi Caralt. All rights reserved.
  • 9. Decisions prèvies Disseny Llenguatge Periòdicitat Especilitzada (només 1) Digest (resum) 9 Copyright 2012 Jordi Caralt. All rights reserved.
  • 10. Decisions prèvies Avís si és publicitat No registre sense consentiment Permetre baixa d’usuaris Llei No compartir dades LOPD Incloure contacte remitent 10 Copyright 2012 Jordi Caralt. All rights reserved.
  • 11. Contingut 11 Copyright 2012 Jordi Caralt. All rights reserved.
  • 12. Contingut (Normes) Respecteu al lector Fàcil donar-se de baixa No perdre el temps Codi com si fos 1999 (CSS en línia.) Dir algo bonic primer Les imatges es poden veure? Ordenar per rellevància Seguir la llei (LOPD) Disseny amb un objectiu Provar tot abans d'enviar ( no crtl+z) 12 Copyright 2012 Jordi Caralt. All rights reserved.
  • 13. Contingut El remitent (et coneixen?) L’assumpte (és interessant? atractiu?) La data (és actual?) Dades Legals al peu (LOPD) SPAM 13 Copyright 2012 Jordi Caralt. All rights reserved.
  • 14. Preparació de la Newsletter 14 Copyright 2012 Jordi Caralt. All rights reserved.
  • 15. Preparació de la Newsletter 600 px Imatges enllaçades CSS inline Versió Web 15 Copyright 2012 Jordi Caralt. All rights reserved.
  • 16. Preparació de la Newsletter No codi (a priori) fàcil creació (Exportació HTML + CSS) interactivitad bàsica Taules (td i tr) Fonts universals 16 Copyright 2012 Jordi Caralt. All rights reserved.
  • 17. Preparació de la Newsletter Codi (web 1990’s) Imatges vinculades Taules i cel·les (td i tr) Fonts universals 17 Copyright 2012 Jordi Caralt. All rights reserved.
  • 18. Enviament 18 Copyright 2012 Jordi Caralt. All rights reserved.
  • 19. Enviament No s’adjunten Vinculades (pes) Imatges Redireccionar l’HTML a penjades al la URL del server servidor 19 Copyright 2012 Jordi Caralt. All rights reserved.
  • 20. Enviament 000Webhost.com Nom (domini) Hosting (1,5gb espai) Servidor No publi gratuit Domini/user/password 20 Copyright 2012 Jordi Caralt. All rights reserved.
  • 21. Enviament FileZilla Client FTP Penjar Gratis imatges la servidor Domini/user/password 21 Copyright 2012 Jordi Caralt. All rights reserved.
  • 22. Enviament Thunderbird New email Incustrar HTML Gestors de correu Contactes limitats 22 Copyright 2012 Jordi Caralt. All rights reserved.
  • 23. Medició 23 Copyright 2012 Jordi Caralt. All rights reserved.
  • 24. Medició resultats Obertura Clicks Statics Desubscripcions ROI Devolucions 24 Copyright 2012 Jordi Caralt. All rights reserved.
  • 25. Mailchimp! 25 Copyright 2012 Jordi Caralt. All rights reserved.
  • 26. Mailchimp Plantilles HTML modificables Gratis 2.000 contactes 12.000 enviaments al mes mailchimp Grans enviaments Seguiment impacte (Reports) 26 Copyright 2012 Jordi Caralt. All rights reserved.
  • 27. 1. Selecció de BBDD 2. Sanejament de BBDD Els 10 passos 3. Creació llistes de l’eMail 4. Importació contactes Màrketing 5. Segmentació llista 6. Formulari registre 7. Creació de campanya 8. Revisió dels informes de campana 9. Calcular el CAC (cost adquisició client) 10. Integracions a MailChimp 27 Copyright 2012 Jordi Caralt. All rights reserved.
  • 28. Registre de targetes de visita Registre de contactes al CRM Selecció de Llistes de distribució adhoc (manuals) BBDD Formulari de registre a la pàgina web Registre d'usuaris en un newsleVer Registre de contactes a Slideshare (CPL) Captació de contactes en seminaris, tallers o webinars Adquisició de BBDD a agències 28 Copyright 2012 Jordi Caralt. All rights reserved.
  • 29. Sanejament BBDD 29 Copyright 2012 Jordi Caralt. All rights reserved.
  • 30. Creació llistes 30 Copyright 2012 Jordi Caralt. All rights reserved.
  • 31. Importació contactes 31 Copyright 2012 Jordi Caralt. All rights reserved.
  • 32. Segmentació llista 32 Copyright 2012 Jordi Caralt. All rights reserved.
  • 33. Formulari registre 33 Copyright 2012 Jordi Caralt. All rights reserved.
  • 34. Creació de campanya 34 Copyright 2012 Jordi Caralt. All rights reserved.
  • 35. Revisió dels informes de campanya 35 Copyright 2012 Jordi Caralt. All rights reserved.
  • 36. • Registre en un esdeveniment Calcular el CAC (cost adquisició client) • Contractació d'un servei ROI • Venda d'un producte o servei • Subscripció a un servei 36 Copyright 2012 Jordi Caralt. All rights reserved.
  • 37. Integracions a MailChimp 37 Copyright 2012 Jordi Caralt. All rights reserved.
  • 38. Mailchimp mailchimp 38 Copyright 2012 Jordi Caralt. All rights reserved.
  • 39. Recursos Plantilles gratuïtes Més plantilles Plantilles gratuïtes de MailChimp Galeria de grans dissenys 42 recursos per email marketing recuros Guia per la creació d’emails CSS Inline Automàtics 39 Copyright 2012 Jordi Caralt. All rights reserved.
  • 40. ? Gràcies! jordi.caralt@futura-tc.es jordi.netau.net @jordicaralt 40 Copyright 2012 Jordi Caralt. All rights reserved.

Notas del editor

  1. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  2. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  3. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  4. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  5. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  6. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  7. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  8. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  9. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  10. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  11. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  12. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  13. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  14. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  15. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  16. (D ins eina)
  17. (D ins eina)
  18. (D ins eina)
  19. (D ins eina)
  20. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information
  21. Acrobat helps knowledge workers communicate and collaborate more easily and securely with Adobe PDF. With Acrobat, you can work with anyone, anywhere across technology boundaries such as operating system, platform, and application differences. With Acrobat, knowledge workers can: Wade through an endless supply of information to collect, prepare, and reliably communicate exactly as intended and with impact Bring people and ideas together to collaborate efficiently and produce a better end result Unify a wide range of information that can be reliably shared with anyone, anywhere Safeguard work and protect sensitive information