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International Business Report 2013:
Looking out not in
International business report 2013
Executive summary



The latest data from the International Business Report                                     Figure 1: Balance percentage of optimism/pessimism 2013
(IBR), which surveys business leaders across the globe                                     Balance percentage of those indicating optimism against those
                                                                                           indicating pessimism over the next 12 months
from 12,000 listed and privately held businesses in 44
economies, shows that 36 per cent of Irish senior
executives are slightly or very optimistic about the
country’s economic prospects in 2013, an increase of 6 per
cent year-on-year and 15 per cent on 2011.1 Irish
businesses are ranked the 5th most optimistic of the 10
Eurozone countries surveyed with a net percentage balance
of -2 per cent2 (2012: -12 per cent) i.e. those business
leaders optimistic (36 per cent) about the economy’s
outlook in 2012 less those who are pessimistic (38 per
cent). Globally Ireland remains 29th out of the 44
economies in 2013 (see figure 1).3
    Successful organisations sustainably and responsibly
identify and exceed customer needs. In doing so, successful
companies create many opportunities in their community
such as employment, taxes, talent development and
innovation. Successful organisations unfortunately alone                                   Source: IBR 2013

cannot solve all economic woes. IBR 2013 shows the clear
                                                                                           While the Irish outlook improves, IBR 2013 suggests that
and widening gap between the outlook for the macro
                                                                                           the on-going Eurozone crisis at -22 per cent (2012: -16 per
economy and the outlook for those trading in Ireland.
                                                                                           cent) and United States fiscal cliff at -4 per cent (2012: +1
    Ireland and therefore the customers of many Irish
                                                                                           per cent) continue to undermine global growth prospects,
businesses have endured severe financial and emotional
                                                                                           with the balance percentage of business leaders optimistic
stress following several years of austerity budgets. The
                                                                                           less those pessimistic in both economies decreasing in
stress on the country and as a result for Irish businesses
                                                                                           2013. Globally business optimism stands at a net
who focus solely on Ireland for its market will continue due
                                                                                           percentage balance of +4 per cent (2012: 0 per cent).
to the following three key challenges:
                                                                                               Relative to our Eurozone counterparts, only Germany
i balancing the government budget;                                                         (+21 per cent), Denmark (+14 per cent), Belgium (+12 per
ii dealing with the oversized debt burden – public,                                        cent) and Estonia (+18 per cent) are more optimistic about
    personal and corporate; and                                                            their economic outlook in 2013. The continued decline in
iii funding the public sector pensions deficit.                                            business sentiment across European economies suggests
                                                                                           that businesses leaders are now adjusting their outlook due
                                                                                           to the difficult process of fiscal and structural reform
                                                                                           across the zone.


1
  2011’s IBR surveyed Privately Held Businesses exclusively
2
  Balance percentage between those businesses that are optimistic and those that are
pessimistic
3
  44 countries surveyed in 2013 compared to 40 in 2012. Holding for the 40 economies
                                                     th     th           th   th
surveyed in 2012, Ireland would have climbed from 29 to 25 and from 7 to 4 out of the EU
countries in 2013
Economic uncertainty typically elicts a ‘wait and see’ policy   • Irish senior executives are increasing investment in
from many businesses. In Ireland those that continue to           R&D, plant and machinery and buildings, expecting
wait, have seen their competitiveness erode or face ever          increased productivity and export led growth in 2013
decreasing returns.                                               (see figure 3):
    After five years of toil, Irish businesses are more cost
efficient and lean, with senior executive sentiment in these    Figure 3: Irish business investing in growth as uncertainty prevails
                                                                Percentage change of businesses expecting investment to increase or
organisations reflecting this trend. Those organisations that   remain the same from 2012 to 2013
have survived this challenging trading period are now
                                                                 2013              84%         70%             70%                 92%
investing in long-term growth and competitiveness, as the
key financial indicators of revenue, profitability, selling
prices and exports continue to stabilise (see figure 2).

Figure 2: Economic Indicators                                    2012               62%        42%             65%                 68%
Balance percentage 2007-2013                                                   Investment    Investment     Investment        Investment in
                                                                                in plant &     in new         in R&D           employment
                                                                                machinery     buildings                          /talent

                                                                Source: IBR 2013



                                                                Profit is the difference between income and costs. Profit
                                                                protection was achieved mainly in the last five years
                                                                through a strong focus on costs. It appears profit
                                                                improvement will be driven by a continued cost efficiency
                                                                model coupled with greater returns from customers as
Source: Grant Thornton IBR 2013                                 growth strategies start to deliver.
* Note 2007-2011 includes PHBs exclusively
                                                                   At Grant Thornton we believe Irish businesses are
As a small open economy, dependent on the external              driving growth as they:
market Irish businesses have felt every change in the global
economy over the last few years. It appears they have           • think customer - relentlessly focusing on customer
adapted to downside risk stemming from the uncertain                               needs
Eurozone outlook, especially trading partner demand,            • think talent   - rewarding people to deliver
through a forward thinking strategy - analysing the             • think smart    - embedding smart technology and
competitive landscape in the market, understanding the                             processes across the business
opportunities not only in their sector but their sub-sector,
and by investing in the future of their company – moving           Successful Irish businesses are looking out not in, with
from survival model to revival and indeed growth through        customers, talent and the opportunities that smart
exports.                                                        technology and processes provide being the sharp end of
                                                                the pencil when it comes to driving growth.
This is reflected in IBR 2013 key findings:
• Irish businesses are investing in talent with 92 per cent
  of businesses expecting employment to increase or
  remain the same in 2013 (2012: 68 per cent), while
  Ireland ranks 1st in the world for the availability of a
  skilled workforce for the second consecutive year;
• Financial indicators continue to stabilise reflected by 54
  per cent of business leaders expecting profit to increase
  (2012: 30 per cent) and 48 per cent expecting turnover to
  increase (2012: 39 per cent) in 2013;
• Ireland ranks 4th out of the 44 countries surveyed
  regarding export growth expectations (+36 per cent),
  behind 3 of the fastest growing emerging markets of
  Turkey (+50 per cent), mainland China (+44 per cent)          Patrick Burke
                                                                Partner
  and India (+41 per cent);

                                                                                               International Business Report 2013 – Ireland   3
International Business Report results


Contents

05         Irish businesses, getting on with it
09         EU and US, our traditional trading partners
12         Global results and emerging economies focus




4 International Business Report 2013 - Ireland
Section 1
Irish businesses, getting on with it

Figure 4: Levels of business optimism versus predicted 2013 GDP growth
Balance percentage*




Source: IBR 2013, International Monetary Fund 2012
* Countries circled in blue denote EU members


The challenging domestic economy and continuing              GDP growth forecast, according to the International
uncertainty in the Eurozone shows Irish business             Monetary Fund (IMF), to be 1.1 per cent in 2013.
expectations to be delicately balanced for 2013. 38 per          Irish businesses are ranked the 5th most optimistic
cent (2012: 42 per cent) of businesses remain slightly       of the 10 Eurozone countries surveyed and are 9
or very pessimistic about the economic outlook in            percentage points above the EU average (27 per cent)
2013 (globally 35 per cent and EU 10 per cent). 36 per       for those that are slightly or very optimistic, at 36 per
cent (2012: 30 per cent) of Irish businesses were            cent in 2013.
slightly or very optimistic for the economy for the              This suggests that Irish business leaders have been
next 12 months (globally 38 per cent, EU 27 per cent).       successful in adapting to the continued wave of crisis’s
    Figure 4 highlights how business optimism and            faced by the Eurozone. Challenging market conditions
Gross Domestic Product (GDP) growth expectations             over the last number of years have forced Irish
rank on a global scale for 2013. Improved business           companies to become more competitive and
sentiment, as well as modest growth expectations in          ambitious, looking out not in.
2013, places Ireland in the lower left quadrant with             The nature of the recovery in Ireland, however,
                                                             continues to be two speed with exports in the main


                                                                                  International Business Report 2013 - Ireland   5
driving corporate growth. The weakening of the euro                   Figure 6: Irish consumer income & expenditure 2007-2015
                                                                      €billion - Current Prices
in 2012 - decreasing 9 per cent against the dollar and 7
per cent against the British pound – has given Irish
exporters a strong competitive boost.4 The currency’s
movement has helped to boost exports, which are
expected to have grown by 4.5 per cent in 2012, while
the domestic economy remains flat. 5
    IBR 2013 ranks Ireland 4th in the world for export
expectations in 2013 at +36 per cent – a marked
strengthening on 2012 +25 per cent.

Figure 5: Export expectations – 2005-2013
Percentage balance of businesses




                                                                      Source: CSO, ERSI, Amarach 2012



                                                                          The challenges faced by the government relative to
                                                                      the fiscal deficit and debt – public, personal and
                                                                      corporate, have been well discussed and documented.
* Note 2005-2011 includes PHBs exclusively                            The issue of the public sector pension reserve which
Source: IBR 2013                                                      started in 2001, through the establishment of the
While there are signs that most sectors of the Irish                  National Pension Reserve Fund is likely to dominate
economy are stabilising (see figure 2), with Irish                    discussions on government finances. The office of
outward looking businesses ‘getting on with it’; a                    Comptroller and Auditor General in 2009 identified
number of challenges in the macro economy remain                      the liability to be €116bn.8 €116bn references the
ahead.                                                                present value of the cash payments that fall to be met
                                                                      over the next 60 years in respect of pensions earned at
    Irish debt levels (public, personal and corporate)
                                                                      31 December 2009. The assets presently to fund this
continue to diminish the prospects of a macro
                                                                      liability stand at €14bn.
recovery. Spending cuts and tax hikes have seen
consumer spending remain depressed with the                               Assets outlined below (see figure 7) have reduced
domestic economy expected to have contracted by 1.5                   over the last three years due mainly to the
per cent in 2012.6                                                    recapitalisation of our banks totalling €8.0bn.
    Although recent economic data (e.g. retail sales,                     Public sector pensions now account for 14 per cent
Exchequer returns, manufacturing/services,                            of the government’s total pay and pension bills. The
Purchasing Managers Indexes) on the Irish economy                     pension bill has increased 44 per cent since 2008. The
have been positive, domestic demand is expected to                    cost of funding this position will continue to depress
continue to remain flat on the back of sustained                      consumer spending in the long-term and likely
household and public sector deleveraging and weak                     determine the success or otherwise of government
labour markets, with demand expected to fall by 2.2                   efforts to stabilise the fiscal position. 9
per cent in 2012 and by 0.6 per cent next year.7 This
trend is expected to continue with no sustained uplift
in personal consumption from 2007-2015 (see figure
6).

4
  Bloomberg Businessweek, November 2012
5
  National Irish Bank, December 2012
6                                                                     8
  Central Statistics Office (CSO), Davy Stockbrokers, December 2012     Comptroller and Auditor General, Reports on the Accounts of the Public Services
7
  Davy Stockbrokers, December 2012                                    2011, September 2012
                                                                      9
                                                                        Department of Finance: Analysis of the Exchequer Pay and Pensions Bill, 2007-2011



6 International Business Report 2013 - Ireland
Figure 7: National Pensions Reserve Fund asset allocation,                      ensure the best opportunity of securing funding.
2009 compared to 2012
                                                                                Attracting equity is similarly important.
                                             Assets Sept          Assets Sept
                                               2012 (€m)            2009 (€m)      Securing access to credit and equity in the ‘new
Total discretionary                                5,977               13,857   normal’ will be about having:
portfolio (e.g. equity,
financial assets,                                                               • an ability to grow turnover regardless of the general
alternative assets)                                                               economic environment, either through adapting to
Total directed portfolio                           8,057                7,000     technology and processes changing consumer
(investment in banks)
                                                                                  buying behaviour, the relative market strength of
Total fund                                        14,034               20,857
                                                                                  the business or through exposure to high growth
Source: National Pension Reserve Fund, 31 September 2012 & 2009                   markets;
According to the latest statistics from the Central                             • strong balance sheets and sustainable cash
Bank, loans to Irish households decreased at a rate of                            management. Balance sheet performance is
3.7 per cent in the year ending October 2012,                                     becoming as important as operating performance;
unchanged from the rate of decrease recorded at the                             • the ability to generate returns on capital above its
end of August and September. Lending for house
                                                                                  costs and create long term economic value
purchase was 1.9 per cent lower on an annual basis in
October, while lending for consumption and other                                  continuously improving product and service
purposes and to businesses decreased by 8.6 per cent                              offerings - moving up the value chain.
and 4.2 per cent respectively. 10
    However the challenge of accessing credit is not                            Ireland as a place to run and locate a business is
uniquely an Irish one as the western world comes to                             unquestionable. Ireland’s tax rates, innovation and
term with those three words – too much debt.                                    talent mean it ranks 2nd in the world out of 50
Interestingly, most of our European counterparts see                            countries for its business operating environment in
access to credit as a far bigger hurdle than here in                            Grant Thornton’s 2012 Global Dynamism Index
Ireland (see figure 8).                                                         (GDI). The IDA’s recent announcement of the
                                                                                creation of 12,722 smart jobs in 2012 supports
Figure 8: EU access to finance
                                                                                Ireland’s ranking on the index.
Balance percentage of respondents indicating access to finance
to be more or less accessible, 2012 compared to 2013                                Ireland has the highest availability of a skilled
                                                                                workforce, with Irish business leaders expecting
                                                                                employment to increase by 38 per cent in 2013 (2012:
                                                                                15 per cent), with 54 per cent expecting it to stay the
                                                                                same (2012: 53 per cent).
                                                                                    The findings of Grant Thornton’s research is
                                                                                positive, but one of the key measures of how a
                                                                                country is doing is its level of unemployment which
                                                                                currently stands at 14.6 per cent in Ireland. The labour
                                                                                market remains very weak despite the recent fall in the
                                                                                live register. Enterprise Ireland supported companies
Source: IBR 2013                                                                recorded a net jobs gain of 3,804 last year - the highest
                                                                                increase since 2006 – encouraging as these indigenous
The days of light touch regulation and inexpensive and                          export led companies create employment in Ireland,
easy access to credit are gone. As the banking sector                           while growing overseas.
rebuilds itself, credit is less ‘freely’ available and more                         Talent management and skills development will be
expensively priced. Sourcing finance is essentially a                           key to the delivery of successful business goals. Ireland
creditor-debtor relationship that needs to be worked                            has an innovative, well educated workforce that
out with an understanding of mutual dependency. By                              compares favourably internationally. However, more
understanding a bank’s business model and the                                   must be done to ensure that the right kind of
competitive landscape in which it operates, Irish                               workforce is available for key roles, particularly in
businesses can develop a value proposition that will                            growth sectors such as food, technology and life
                                                                                science.
10   Central Bank Statistics, October 2012




                                                                                                     International Business Report 2013 - Ireland   7
For Irish businesses with an instinct for growth,
             transacting in the local economy, alone, is
             unsustainable. Irish businesses that adapt their
             business model for the enduring impact of the
             European sovereign debt crisis, high growth markets,
             credit, technology and talent management will
             successfully grow domestically and overseas in the
             next decade.

             The message is clear; follow the customer and lead
             your people.




Figure 9: Key indicators for business growth
                                      2011*       2012         2013       2011      2012       2013   2011   2012   2013   2011   2012   2013   2011    2012    2013
                                      ROI        ROI          ROI         UK        UK         UK     EU     EU     EU     US     US     US     Global Global global

  Outlook for the economy             -45%         -12%         -2%       -8%           -35%   -3%    22%    -17%   -17%   23%    1%     -4%    23%    0%      4%
  over the next 12 months
  Businesses expecting an             42%          31%          38%       26%           21%    22%    32%    27%    24%    20%    20%    19%    25%    22%     23%
  increase in exports
  Balance percentage**                41%          25%          36%       24%           18%    20%    29%    20%    18%    19%    18%    14%    22%    18%     19%
  Businesses expecting an             19%          25%          18%       36%           29%    33%    33%    29%    30%    44%    38%    35%    40%    35%     35%
  increase in selling price
  Balance percentage                  -7%          7%           4%        21%           13%    20%    20%    11%    12%    38%    24%    23%    28%    18%     20%
  Businesses expecting an             45%          30%          54%       58%           41%    58%    50%    35%    38%    53%    51%    46%    54%    48%     51%
  increase in profitability
  Balance percentage                  19%          15%          42%       41%           22%    50%    37%    13%    19%    44%    40%    28%    40%    31%     35%
  Businesses expecting an             42%          39%          48%       65%           48%    58%    60%    43%    42%    68%    59%    52%    65%    56%     57%
  increase in revenue
  Balance percentage                  16%          15%          38%       55%           34%    49%    51%    25%    25%    60%    48%    38%    56%    43%     45%
* PHB exclusively 2011
** Balance percentage of those indicating optimism against those indicating pessimism

Source: IBR 2013




             8 International Business Report 2013 - Ireland
Section 2
EU & US, our traditional trading
partners

Figure 10: Outlook for the economy over the next 12 months – EU, US and Eurozone members
Balance percentage of businesses indicating optimism against those indicating pessimism
     Ranking                         Very            Slightly   Neither optimistic             Slightly               Very       Don’t      Balance          Y-o-Y
                                optimistic         optimistic     nor pessimistic           pessimistic         pessimistic      know                      change
     1 Germany                           8                39                   27                   26                    -          -             21          - 25
     2 Estonia                           2                42                   30                   22                    4          -             18             -*
     3 Denmark                           -                26                   60                   10                    2         2              14         + 14
     4 Belgium                           6                38                   20                   24                    8         4              12         + 34
     5 Latvia                            -                34                   40                   22                    4          -              8             -*
     6 Lithuania                         2                28                   38                   22                    6         4               2             -*
     7 Ireland                           2                34                   26                   28                  10           -             -2         + 10
     8 United Kingdom                    2                32                   29                   30                    7          -             -3          +32
     9 Poland                            2                18                   46                   30                    4          -            -14          - 26
     10 Sweden                           -                15                   54                   29                    2          -            -16            -8
     11 Italy                            2                20                   32                   38                    8          -            -24            -4
     12 Greece                           -                12                   34                   32                  22           -            -42             0
     13 Netherlands                      2                14                   26                   46                  12           -            -42            -2
     14 France                           -                13                   24                   47                  15          1             -49            -3
     15 Finland                          -                12                   24                   60                    2         2             -50            -2
     16 Spain                            1                11                     8                  48                  31          1             -67            -5
     Eurozone                            3                23                   25                   38                  10          1             -22            -6
     EU Average                          3                24                   28                   35                    9         1             -17             0
     United States                       7                29                   24                   29                  11           -             -4            -5
     Global Average                      8                31                   26                   25                  10           -              4            +4
* First year in survey
Sources: Grant Thornton IBR 2013


The European Union and the United States are                                     2012 survey of unemployment in the Eurozone found
Ireland’s two largest trading partners representing                              that the recession had pushed unemployment up to a
approximately 59 per cent and 20 per cent of total                               record 11.7 per cent. The figures also revealed that no
Irish goods exports.11 The protracted negotiations                               fewer than 20 EU states have recorded increases in
over how to resolve both the sovereign debt crisis in                            unemployment compared to a year earlier.13
the Eurozone and the fiscal cliff in the United States                              While the short-term outlook for the EU remains
have significantly eroded business confidence in both                            fragile, growth and business expectations diverge
economies. Weakening trading partner demand is                                   markedly between countries (see figure 10).
expected to weigh more heavily on Ireland’s external                             Businesses in Germany, Estonia and Denmark are the
sector during 2013, which together with the lack of                              most optimistic in the EU at +21 per cent (2012: 46
support from the domestic economy is forecast by the                             per cent), +18 per cent14 and +14 per cent (2012: 0
IMF to result in moderate GDP expansion of 1.1 per                               per cent) respectively. While optimism in Spain
cent.                                                                            remains the lowest in Europe at -67 per cent (2012: -
    According to the European Commission, GDP is                                 62 per cent) exacerbated by the highest unemployment
set to contract by 0.3 per cent in the EU and 0.4 per                            in Europe at 25 per cent and youth unemployment
cent in the Eurozone in 2012, with a gradual return to                           levels heading towards 60 per cent.15
GDP growth in 2013 at 0.4 per cent in the EU and 0.1                                 However, those businesses that were slightly or
per cent in the Eurozone.12 Unemployment in the EU                               very optimistic about business expectations in
is expected to remain high in 2013. Eurostat’s October
                                                                                 13
                                                                                      Eurostat, October 2012
11                                                                               14
     Central Statistics Office – January to October 2012                              First year in the IBR
12                                                                               15
     European Commission Autumn Forecast 2012                                         Eurostat, November 2012



                                                                                                                 International Business Report 2013 - Ireland   9
Germany have fallen significantly year-on-year, down                                 Figure 11: Estimated effect of housing on year-on-year US
                                                                                     real GDP growth
15 per cent to 47 per cent, indicative that the trend
towards recession is hitting core European countries
and industries – debtors need creditors too. The on-
going travails of the Eurozone, and the slowdown in
high growth markets such as Brazil and India and only
tentative signs of re-emergence of China’s economic
growth engine, are having a major impact on business
confidence in the 2nd biggest export economy globally
(export expectations in Germany have fallen 19 per
cent to +15 per cent in 2013).
    Business outlook in the EU countries constitutes 7
out of the bottom 10 of Grant Thornton’s Global                                      Sources: S&P Dow Jones indices (prices), Goldman Sachs (GDP), The Wall Street
                                                                                     Journal
Optimism Index (see figure 1), with only four
(including Ireland) of the EU countries surveyed in
                                                                                     New orders rose at the fastest rate since March 2011,
IBR 2013 registering an increase in the balance
                                                                                     driven by domestic demand. Business confidence,
percentage of those that are optimistic over those that
                                                                                     however, remains fragile in the UK and could easily be
are pessimistic year-on-year.
                                                                                     derailed by any further setbacks in key export markets,
    In contrast, there are signs that the US economy is
                                                                                     notably any resurgence of the Eurozone debt crisis.
improving. In December 2012, employers added
                                                                                          Britain’s economy also faces headwinds from a
155,000 new workers; encouraging considering the
                                                                                     long-term government austerity programme and
looming government budget crisis that many feared
                                                                                     inflation that has proven slower to fall than the Bank
would bring recession in 2013 if not resolved. This
                                                                                     of England had forecast, eroding consumer spending
concern was reflected in IBR 2013 findings, with
                                                                                     power. The latest Bank of England forecast for 2013
business outlook decreasing 5 per cent to -1 per cent
                                                                                     GDP growth stands at 1 per cent, with any recovery
for 2013.
                                                                                     likely to be slow and protracted.18 This echoes the
     In addition, an improving housing market is
                                                                                     comments of the Governor of the Bank of England
buoying consumers’ spirits and giving the economy its
                                                                                     Sir Mervyn King in June 2012, when he said: “When
biggest lift since the real estate boom with economists
                                                                                     the crisis began in 2007 and 2008, most people
revising up its expectations that the US economy may
                                                                                     including ourselves did not believe that we would be
grow by 2.0 per cent in 2013 (see figure 11).16
                                                                                     still right in the thick of it, in the middle of it, quite
                                                                                     this late. All the way through, I’ve said ………that I
The United Kingdom has seen the largest percentage
                                                                                     don’t think we are yet half-way through.”
rise in business expectation year-on-year in the UK
                                                                                          Europe at best is expected to face a sustained
from -35 per cent to -3 per cent in 2013. Improving
                                                                                     period of low growth, austerity and lack of unity.
business sentiment was reflected in December 2012,
                                                                                     Many economists believe that Europe may face a lost
when British factory activity jumped unexpectedly to
                                                                                     decade or two similar to that which occurred in Japan
grow at its fastest rate since September 2011,
                                                                                     in the 1980s and 1990s. If this is the case, Irish
according to the Markit/CIPS manufacturing
                                                                                     business leaders need to maximise their resources
Purchasing Managers’ Index (PMI).17
                                                                                     effectively and target consumer segments with the
                                                                                     most disposable income and the highest possible
                                                                                     margin growth.
                                                                                     Dynamic Irish businesses will always find value, by
                                                                                     understanding the market, sector or subsector they are
                                                                                     trading to – in terms of regional demand, shifting
                                                                                     demographics, urban consumption centres and
                                                                                     technology adaptation (m-technology and e-
                                                                                     commerce).


16
     Wall Street Journal, January 2012
17                                                                                   18
     The Markit/CIPS Manufacturing Purchasing Managers' Index (PMI), December 2012        Bank of England, November 2012



10 International Business Report 2013 - Ireland
Changes in consumer and business trends are                  percentage of over 65s, and the highest child and
occurring rapidly. Segmenting your target market by              working age population in the European Union.
income, demographics, new customer needs and                     Figure 13 provides an outlook on the dependency
competition can enable growth, where unemployment                ratios in selected EU economies in 2010.
is high and domestic demand subdued.
    Across western society, an ageing population (see            Irish businesses need to have a sustainable business
figure 12) combined with low fertility rates is creating         model to ensure that they meet changing customer
significant challenges and opportunities in the                  needs. Considering the changes in demographics (e.g.
marketplace.                                                     age, distribution of income, household size and
                                                                 intergenerational households), Irish senior executives
Figure 12: Age demographics across (selected) EU27
countries 2011*
                                                                 need to consider whether to invest a large proportion
                                                                 of research and development and marketing
                                                                 expenditure on younger age groups (0-18 & 18-30),
                                                                 older age cohorts or both. The underlying economic,
                                                                 social and demographic changes occurring in Europe
                                                                 mean businesses will need to relentlessly think
                                                                 customer.
                                                                     The working age population in Europe and North
                                                                 America is declining. The average working ages
                                                                 continue to rise, with the war for talent becoming
                                                                 global. Talent is no longer a commodity: increasingly
                                                                 competitive global markets, skill shortages and
                                                                 demographic trends, mean businesses need to think
*EU27 figures 2010
Source: Eurostat
                                                                 talent to execute strategy.
                                                                     Innovation increasingly will be focused on the
    This demographic shift will require entirely new             needs of different generations. Those in the middle
approaches on the part of both policy makers and                 (30-49 demographic) are saddled with household debt
business leaders. Western governments will have to               and negative equity. Business leaders will continue to
tackle societal issues (e.g. rising healthcare expenses,         face lower revenues and weaker order books (see
public sector pension deficits, and older age                    figure 14), if they are unable to adapt to the
dependency ratios), while business leaders will need to          opportunities that smart technology and process
be opportunistic when devising new product strategies            provide in segmenting their customer in traditional
that cater to this demographic. By 2060, 30 per cent of          overseas markets.
all EU citizens are forecast to aged 65 years or over.
In contrast, Ireland is presently experiencing a baby
boom, and by 2060 is predicted to have the lowest

Figure 13: EU (selected) median age and age dependency ratios, January 2010
                             Median                   Dependency ratio                       Population aged 80 or over
                                 age      Young age             Old age           Total
               EU - 27               40.9       34.8               28.4            63.2                                    4.7
             Denmark                 40.5       41.2               27.5            68.8                                    4.1
             Germany                 44.2       31.0               34.1            65.1                                    5.1
                Spain                39.9       31.3               26.6            57.9                                    4.9
                Ireland              34.3       44.9               18.5            63.4                                    2.8
                France               39.9       41.5               28.6            70.2                                    5.3
                     Italy           43.1       31.2               33.3            64.5                                    5.8
          Netherlands                40.6       38.9               25.1            64.0                                    3.9
             Sweden                  40.7       40.1               31.0            71.0                                    5.3

Source: Eurostat, Amarach Research




                                                                                    International Business Report 2013 - Ireland   11
Section 3
Global results and emerging
economies focus

Figure 14: Expectations of order books versus revenues
Balance percentage*




Source: IBR 2013
* Countries circled in blue denote EU members


At a global level, using purchasing power parity,19      business confidence for 2013 – the top right hand
the share of emerging markets in world GDP is to         quadrant.
surpass 50 per cent in 2013.20 As a result, businesses      Weaker order books and higher revenues in
in many emerging economies look well placed for          China indicate that falling property prices, banking
increased demand and higher revenues. Figure 14          impairments, decreasing exports and an economy
illustrates the relationship between revenue and         driven by investment rather than consumption
demand in the 44 economies surveyed. In spite of         continue to weigh heavily on business leaders
revised downward GDP growth in many emerging             minds.
economies in 2012, both economic indicators                 A hard landing for China’s domestic economy is
remain strongest in these markets, reflecting strong     now seen as increasingly unlikely. After GDP
                                                         growth had slowed for seven consecutive quarters,
19
     The differences in cost of living
                                                         growth picked up in the final quarter of 2012.
20
     IMF’s World Economic Outlook 2011



12 International Business Report 2013 - Ireland
However, the country is on track for its weakest         in the 2000-2011 period for Asia, Middle East,
economic expansion in more than a decade, with           Africa, and Latin America.
economists predicting growth of less than 8 per
cent in 2012.                                            Figure 16: Percentage of GDP exports to emerging
                                                         markets (selected EU countries)

The gradual recovery in global business optimism is
largely been driven by emerging and developing
economies. The shift of economic power flowing
toward high-growth emerging markets has
intensified with the world’s largest mature
economies increasingly dependent on the strength
of the economies in Asia, Latin America, the Middle
East and Africa for the health of the global
economy. Regional optimism levels in Latin
America +69 per cent (2012: +61 per cent),
BRIC+39 per cent (2012: +34 per cent) and APAC
ex. Japan +28 per cent (2012: +23 per cent) has          Source: Citi Research, IMF

improved year-on-year, remaining robust in spite of
                                                         These regions represent future global growth, and
the challenging economic conditions in Europe and
                                                         are also the regions that are more suited to a
North America.
                                                         number of our indigenous exports, which success
Figure 15: Business outlook 2013 compared to 2012
                                                         has a significant economic multiplier effect in
Balance percentage of optimism/pessimism by region       creating jobs, demand and consumption in the
                                                         domestic economy (e.g. agri-food sector, clean
                                                         technology).
                                                             Therefore, it remains an on-going concern that
                                                         approximately 4 per cent of Irish exports are going
                                                         to the BRIC economies (see figure 17).21 High
                                                         growth markets, as well as other developing
                                                         economies, constitute 8 out of the top 10
                                                         economies in Grant Thornton’s Global Business
                                                         Optimism Index 2013 (see figure 1).
Source: IBR 2013
                                                         Figure 17: Irish exports of good to BRIC countries
                                                         Percentage of grand total by value
IBR 2013 shows that international expansion is no
longer a one-way street. Increasingly cash-rich
businesses in emerging economies are looking for
expansion opportunities in mature markets, whether
through opening up premises or buying distressed
assets. Businesses in Turkey (59 per cent), Russia
(37 per cent), India (33 per cent) and China (27 per
cent) are looking at opportunities in Western
Europe; while 33 per cent of Latin American
businesses are looking at North America.
    Figure 16 illustrates exports to emerging markets
(2000-2011) as a percentage of GDP demonstrating         Source: Irish Exporters Association 2011

the low exposure of weaker European economies to
external growth and their reliance on internal and       Both growth and interest rates remain low in
Eurozone demand. It is clear that Irish trade            mature economies, and many businesses in
diversification needs to increase from the traditional   emerging markets are looking for foreign direct
markets of the UK, US and Western Europe, as             investment that provides technology, process, skills
Ireland’s exports as a share of GDP have declined
                                                         21
                                                              IEA end of year trade statistics 2011



                                                                                       International Business Report 2013 - Ireland   13
and knowledge transfers - all growth opportunities        Figure 18: Top 10 markets for Irish exporters 2013

for high value Irish exports.
                                                            Country /Region                    Percentage
    However, it is encouraging to see that Irish            Western Europe                     39%
businesses as well as the Irish government have             North America                      21%
turned their direction to fast growing emerging             Eastern Europe/Middle East         21%
markets. Trade missions to China, Brazil and South          China                              15%
Africa in 2012 has helped to gain traction for Irish        India                              15%
businesses in these markets.                                Australia/New Zealand              10%
                                                            South Africa                       6%
    Ireland has the capacity for high value exports to
                                                            Russia                             6%
these markets (e.g. food and agriculture, clean
                                                            Brazil                             6%
technology and financial services). Overcoming
                                                            Other Africa                       6%
legislative/regulatory hurdles in these markets, as
                                                          Source: IBR 2013
well as securing access to finance will remain the
core challenges for Irish businesses if they are to       Emerging markets continue to adopt western
capture a slice of these high growth markets.             products and lifestyles as their middle class explodes
    According to the Irish Exporters Association          in size and potential.
Survey and International Trade Finance Review                 The issue for businesses to capitalise on this
2012, 71 per cent of Irish exporters are targeting        opportunity is that they generally need three assets:
new markets. 2013 IBR finds that 21 per cent of           • time;
Irish businesses expecting to grow their business
                                                          • money and;
internationally are considering expanding into
                                                          • an established brand/product
Eastern Europe/Middle East, 15 per cent into
China and India and 6 per cent into Russia and
Brazil (see figure 18). Facing weak growth rates at          While the opportunity is large new markets
home, it is positive to see business leaders in Ireland   require significant investment in time, talent,
looking for international expansion opportunities in      resources and effort to reap the rewards.
higher growth economies.




14 International Business Report 2013 - Ireland
The Grant Thornton International Business Report (IBR) is a quarterly survey of around 3,000 senior executives
in privately-held and listed businesses all over the world. Launched in 1992 in nine European countries the report
now surveys more than 12,000 businesses leaders in 44 economies on an annual basis providing insights on the
economic and commercial issues affecting companies globally.

To find out more about IBR and to obtain copies of reports and summaries please visit:
www.internationalbusinessreport.com. The site also allows users to complete the survey and benchmark their
results against all other respondents by territory, industry type and size of business.

Participating economies
Argentina          Lithuania
Armenia            Malaysia
Australia          Mexico
Belgium            Netherlands
Belarus            Norway
Botswana           New Zealand
Brazil             Philippines
Canada             Poland
Chile              Peru
Mainland China     Russia
Denmark            Singapore
Finland            South Africa
France             Spain
Germany            Sweden
Georgia            Switzerland
Greece             Taiwan
Hong Kong          Thailand
India              Turkey
Ireland            United Arab Emirates
Italy              United Kingdom
Japan              United States
Latvia             Vietnam




         © 2013 Grant Thornton. All rights reserved.
         Member of Grant Thornton International Limited
         Authorised by the Institute of Chartered Accountants in Ireland to carry on investment business.

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International Business Report 2013: Looking out not in

  • 1. International Business Report 2013: Looking out not in International business report 2013
  • 2. Executive summary The latest data from the International Business Report Figure 1: Balance percentage of optimism/pessimism 2013 (IBR), which surveys business leaders across the globe Balance percentage of those indicating optimism against those indicating pessimism over the next 12 months from 12,000 listed and privately held businesses in 44 economies, shows that 36 per cent of Irish senior executives are slightly or very optimistic about the country’s economic prospects in 2013, an increase of 6 per cent year-on-year and 15 per cent on 2011.1 Irish businesses are ranked the 5th most optimistic of the 10 Eurozone countries surveyed with a net percentage balance of -2 per cent2 (2012: -12 per cent) i.e. those business leaders optimistic (36 per cent) about the economy’s outlook in 2012 less those who are pessimistic (38 per cent). Globally Ireland remains 29th out of the 44 economies in 2013 (see figure 1).3 Successful organisations sustainably and responsibly identify and exceed customer needs. In doing so, successful companies create many opportunities in their community such as employment, taxes, talent development and innovation. Successful organisations unfortunately alone Source: IBR 2013 cannot solve all economic woes. IBR 2013 shows the clear While the Irish outlook improves, IBR 2013 suggests that and widening gap between the outlook for the macro the on-going Eurozone crisis at -22 per cent (2012: -16 per economy and the outlook for those trading in Ireland. cent) and United States fiscal cliff at -4 per cent (2012: +1 Ireland and therefore the customers of many Irish per cent) continue to undermine global growth prospects, businesses have endured severe financial and emotional with the balance percentage of business leaders optimistic stress following several years of austerity budgets. The less those pessimistic in both economies decreasing in stress on the country and as a result for Irish businesses 2013. Globally business optimism stands at a net who focus solely on Ireland for its market will continue due percentage balance of +4 per cent (2012: 0 per cent). to the following three key challenges: Relative to our Eurozone counterparts, only Germany i balancing the government budget; (+21 per cent), Denmark (+14 per cent), Belgium (+12 per ii dealing with the oversized debt burden – public, cent) and Estonia (+18 per cent) are more optimistic about personal and corporate; and their economic outlook in 2013. The continued decline in iii funding the public sector pensions deficit. business sentiment across European economies suggests that businesses leaders are now adjusting their outlook due to the difficult process of fiscal and structural reform across the zone. 1 2011’s IBR surveyed Privately Held Businesses exclusively 2 Balance percentage between those businesses that are optimistic and those that are pessimistic 3 44 countries surveyed in 2013 compared to 40 in 2012. Holding for the 40 economies th th th th surveyed in 2012, Ireland would have climbed from 29 to 25 and from 7 to 4 out of the EU countries in 2013
  • 3. Economic uncertainty typically elicts a ‘wait and see’ policy • Irish senior executives are increasing investment in from many businesses. In Ireland those that continue to R&D, plant and machinery and buildings, expecting wait, have seen their competitiveness erode or face ever increased productivity and export led growth in 2013 decreasing returns. (see figure 3): After five years of toil, Irish businesses are more cost efficient and lean, with senior executive sentiment in these Figure 3: Irish business investing in growth as uncertainty prevails Percentage change of businesses expecting investment to increase or organisations reflecting this trend. Those organisations that remain the same from 2012 to 2013 have survived this challenging trading period are now 2013 84% 70% 70% 92% investing in long-term growth and competitiveness, as the key financial indicators of revenue, profitability, selling prices and exports continue to stabilise (see figure 2). Figure 2: Economic Indicators 2012 62% 42% 65% 68% Balance percentage 2007-2013 Investment Investment Investment Investment in in plant & in new in R&D employment machinery buildings /talent Source: IBR 2013 Profit is the difference between income and costs. Profit protection was achieved mainly in the last five years through a strong focus on costs. It appears profit improvement will be driven by a continued cost efficiency model coupled with greater returns from customers as Source: Grant Thornton IBR 2013 growth strategies start to deliver. * Note 2007-2011 includes PHBs exclusively At Grant Thornton we believe Irish businesses are As a small open economy, dependent on the external driving growth as they: market Irish businesses have felt every change in the global economy over the last few years. It appears they have • think customer - relentlessly focusing on customer adapted to downside risk stemming from the uncertain needs Eurozone outlook, especially trading partner demand, • think talent - rewarding people to deliver through a forward thinking strategy - analysing the • think smart - embedding smart technology and competitive landscape in the market, understanding the processes across the business opportunities not only in their sector but their sub-sector, and by investing in the future of their company – moving Successful Irish businesses are looking out not in, with from survival model to revival and indeed growth through customers, talent and the opportunities that smart exports. technology and processes provide being the sharp end of the pencil when it comes to driving growth. This is reflected in IBR 2013 key findings: • Irish businesses are investing in talent with 92 per cent of businesses expecting employment to increase or remain the same in 2013 (2012: 68 per cent), while Ireland ranks 1st in the world for the availability of a skilled workforce for the second consecutive year; • Financial indicators continue to stabilise reflected by 54 per cent of business leaders expecting profit to increase (2012: 30 per cent) and 48 per cent expecting turnover to increase (2012: 39 per cent) in 2013; • Ireland ranks 4th out of the 44 countries surveyed regarding export growth expectations (+36 per cent), behind 3 of the fastest growing emerging markets of Turkey (+50 per cent), mainland China (+44 per cent) Patrick Burke Partner and India (+41 per cent); International Business Report 2013 – Ireland 3
  • 4. International Business Report results Contents 05 Irish businesses, getting on with it 09 EU and US, our traditional trading partners 12 Global results and emerging economies focus 4 International Business Report 2013 - Ireland
  • 5. Section 1 Irish businesses, getting on with it Figure 4: Levels of business optimism versus predicted 2013 GDP growth Balance percentage* Source: IBR 2013, International Monetary Fund 2012 * Countries circled in blue denote EU members The challenging domestic economy and continuing GDP growth forecast, according to the International uncertainty in the Eurozone shows Irish business Monetary Fund (IMF), to be 1.1 per cent in 2013. expectations to be delicately balanced for 2013. 38 per Irish businesses are ranked the 5th most optimistic cent (2012: 42 per cent) of businesses remain slightly of the 10 Eurozone countries surveyed and are 9 or very pessimistic about the economic outlook in percentage points above the EU average (27 per cent) 2013 (globally 35 per cent and EU 10 per cent). 36 per for those that are slightly or very optimistic, at 36 per cent (2012: 30 per cent) of Irish businesses were cent in 2013. slightly or very optimistic for the economy for the This suggests that Irish business leaders have been next 12 months (globally 38 per cent, EU 27 per cent). successful in adapting to the continued wave of crisis’s Figure 4 highlights how business optimism and faced by the Eurozone. Challenging market conditions Gross Domestic Product (GDP) growth expectations over the last number of years have forced Irish rank on a global scale for 2013. Improved business companies to become more competitive and sentiment, as well as modest growth expectations in ambitious, looking out not in. 2013, places Ireland in the lower left quadrant with The nature of the recovery in Ireland, however, continues to be two speed with exports in the main International Business Report 2013 - Ireland 5
  • 6. driving corporate growth. The weakening of the euro Figure 6: Irish consumer income & expenditure 2007-2015 €billion - Current Prices in 2012 - decreasing 9 per cent against the dollar and 7 per cent against the British pound – has given Irish exporters a strong competitive boost.4 The currency’s movement has helped to boost exports, which are expected to have grown by 4.5 per cent in 2012, while the domestic economy remains flat. 5 IBR 2013 ranks Ireland 4th in the world for export expectations in 2013 at +36 per cent – a marked strengthening on 2012 +25 per cent. Figure 5: Export expectations – 2005-2013 Percentage balance of businesses Source: CSO, ERSI, Amarach 2012 The challenges faced by the government relative to the fiscal deficit and debt – public, personal and corporate, have been well discussed and documented. * Note 2005-2011 includes PHBs exclusively The issue of the public sector pension reserve which Source: IBR 2013 started in 2001, through the establishment of the While there are signs that most sectors of the Irish National Pension Reserve Fund is likely to dominate economy are stabilising (see figure 2), with Irish discussions on government finances. The office of outward looking businesses ‘getting on with it’; a Comptroller and Auditor General in 2009 identified number of challenges in the macro economy remain the liability to be €116bn.8 €116bn references the ahead. present value of the cash payments that fall to be met over the next 60 years in respect of pensions earned at Irish debt levels (public, personal and corporate) 31 December 2009. The assets presently to fund this continue to diminish the prospects of a macro liability stand at €14bn. recovery. Spending cuts and tax hikes have seen consumer spending remain depressed with the Assets outlined below (see figure 7) have reduced domestic economy expected to have contracted by 1.5 over the last three years due mainly to the per cent in 2012.6 recapitalisation of our banks totalling €8.0bn. Although recent economic data (e.g. retail sales, Public sector pensions now account for 14 per cent Exchequer returns, manufacturing/services, of the government’s total pay and pension bills. The Purchasing Managers Indexes) on the Irish economy pension bill has increased 44 per cent since 2008. The have been positive, domestic demand is expected to cost of funding this position will continue to depress continue to remain flat on the back of sustained consumer spending in the long-term and likely household and public sector deleveraging and weak determine the success or otherwise of government labour markets, with demand expected to fall by 2.2 efforts to stabilise the fiscal position. 9 per cent in 2012 and by 0.6 per cent next year.7 This trend is expected to continue with no sustained uplift in personal consumption from 2007-2015 (see figure 6). 4 Bloomberg Businessweek, November 2012 5 National Irish Bank, December 2012 6 8 Central Statistics Office (CSO), Davy Stockbrokers, December 2012 Comptroller and Auditor General, Reports on the Accounts of the Public Services 7 Davy Stockbrokers, December 2012 2011, September 2012 9 Department of Finance: Analysis of the Exchequer Pay and Pensions Bill, 2007-2011 6 International Business Report 2013 - Ireland
  • 7. Figure 7: National Pensions Reserve Fund asset allocation, ensure the best opportunity of securing funding. 2009 compared to 2012 Attracting equity is similarly important. Assets Sept Assets Sept 2012 (€m) 2009 (€m) Securing access to credit and equity in the ‘new Total discretionary 5,977 13,857 normal’ will be about having: portfolio (e.g. equity, financial assets, • an ability to grow turnover regardless of the general alternative assets) economic environment, either through adapting to Total directed portfolio 8,057 7,000 technology and processes changing consumer (investment in banks) buying behaviour, the relative market strength of Total fund 14,034 20,857 the business or through exposure to high growth Source: National Pension Reserve Fund, 31 September 2012 & 2009 markets; According to the latest statistics from the Central • strong balance sheets and sustainable cash Bank, loans to Irish households decreased at a rate of management. Balance sheet performance is 3.7 per cent in the year ending October 2012, becoming as important as operating performance; unchanged from the rate of decrease recorded at the • the ability to generate returns on capital above its end of August and September. Lending for house costs and create long term economic value purchase was 1.9 per cent lower on an annual basis in October, while lending for consumption and other continuously improving product and service purposes and to businesses decreased by 8.6 per cent offerings - moving up the value chain. and 4.2 per cent respectively. 10 However the challenge of accessing credit is not Ireland as a place to run and locate a business is uniquely an Irish one as the western world comes to unquestionable. Ireland’s tax rates, innovation and term with those three words – too much debt. talent mean it ranks 2nd in the world out of 50 Interestingly, most of our European counterparts see countries for its business operating environment in access to credit as a far bigger hurdle than here in Grant Thornton’s 2012 Global Dynamism Index Ireland (see figure 8). (GDI). The IDA’s recent announcement of the creation of 12,722 smart jobs in 2012 supports Figure 8: EU access to finance Ireland’s ranking on the index. Balance percentage of respondents indicating access to finance to be more or less accessible, 2012 compared to 2013 Ireland has the highest availability of a skilled workforce, with Irish business leaders expecting employment to increase by 38 per cent in 2013 (2012: 15 per cent), with 54 per cent expecting it to stay the same (2012: 53 per cent). The findings of Grant Thornton’s research is positive, but one of the key measures of how a country is doing is its level of unemployment which currently stands at 14.6 per cent in Ireland. The labour market remains very weak despite the recent fall in the live register. Enterprise Ireland supported companies Source: IBR 2013 recorded a net jobs gain of 3,804 last year - the highest increase since 2006 – encouraging as these indigenous The days of light touch regulation and inexpensive and export led companies create employment in Ireland, easy access to credit are gone. As the banking sector while growing overseas. rebuilds itself, credit is less ‘freely’ available and more Talent management and skills development will be expensively priced. Sourcing finance is essentially a key to the delivery of successful business goals. Ireland creditor-debtor relationship that needs to be worked has an innovative, well educated workforce that out with an understanding of mutual dependency. By compares favourably internationally. However, more understanding a bank’s business model and the must be done to ensure that the right kind of competitive landscape in which it operates, Irish workforce is available for key roles, particularly in businesses can develop a value proposition that will growth sectors such as food, technology and life science. 10 Central Bank Statistics, October 2012 International Business Report 2013 - Ireland 7
  • 8. For Irish businesses with an instinct for growth, transacting in the local economy, alone, is unsustainable. Irish businesses that adapt their business model for the enduring impact of the European sovereign debt crisis, high growth markets, credit, technology and talent management will successfully grow domestically and overseas in the next decade. The message is clear; follow the customer and lead your people. Figure 9: Key indicators for business growth 2011* 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 ROI ROI ROI UK UK UK EU EU EU US US US Global Global global Outlook for the economy -45% -12% -2% -8% -35% -3% 22% -17% -17% 23% 1% -4% 23% 0% 4% over the next 12 months Businesses expecting an 42% 31% 38% 26% 21% 22% 32% 27% 24% 20% 20% 19% 25% 22% 23% increase in exports Balance percentage** 41% 25% 36% 24% 18% 20% 29% 20% 18% 19% 18% 14% 22% 18% 19% Businesses expecting an 19% 25% 18% 36% 29% 33% 33% 29% 30% 44% 38% 35% 40% 35% 35% increase in selling price Balance percentage -7% 7% 4% 21% 13% 20% 20% 11% 12% 38% 24% 23% 28% 18% 20% Businesses expecting an 45% 30% 54% 58% 41% 58% 50% 35% 38% 53% 51% 46% 54% 48% 51% increase in profitability Balance percentage 19% 15% 42% 41% 22% 50% 37% 13% 19% 44% 40% 28% 40% 31% 35% Businesses expecting an 42% 39% 48% 65% 48% 58% 60% 43% 42% 68% 59% 52% 65% 56% 57% increase in revenue Balance percentage 16% 15% 38% 55% 34% 49% 51% 25% 25% 60% 48% 38% 56% 43% 45% * PHB exclusively 2011 ** Balance percentage of those indicating optimism against those indicating pessimism Source: IBR 2013 8 International Business Report 2013 - Ireland
  • 9. Section 2 EU & US, our traditional trading partners Figure 10: Outlook for the economy over the next 12 months – EU, US and Eurozone members Balance percentage of businesses indicating optimism against those indicating pessimism Ranking Very Slightly Neither optimistic Slightly Very Don’t Balance Y-o-Y optimistic optimistic nor pessimistic pessimistic pessimistic know change 1 Germany 8 39 27 26 - - 21 - 25 2 Estonia 2 42 30 22 4 - 18 -* 3 Denmark - 26 60 10 2 2 14 + 14 4 Belgium 6 38 20 24 8 4 12 + 34 5 Latvia - 34 40 22 4 - 8 -* 6 Lithuania 2 28 38 22 6 4 2 -* 7 Ireland 2 34 26 28 10 - -2 + 10 8 United Kingdom 2 32 29 30 7 - -3 +32 9 Poland 2 18 46 30 4 - -14 - 26 10 Sweden - 15 54 29 2 - -16 -8 11 Italy 2 20 32 38 8 - -24 -4 12 Greece - 12 34 32 22 - -42 0 13 Netherlands 2 14 26 46 12 - -42 -2 14 France - 13 24 47 15 1 -49 -3 15 Finland - 12 24 60 2 2 -50 -2 16 Spain 1 11 8 48 31 1 -67 -5 Eurozone 3 23 25 38 10 1 -22 -6 EU Average 3 24 28 35 9 1 -17 0 United States 7 29 24 29 11 - -4 -5 Global Average 8 31 26 25 10 - 4 +4 * First year in survey Sources: Grant Thornton IBR 2013 The European Union and the United States are 2012 survey of unemployment in the Eurozone found Ireland’s two largest trading partners representing that the recession had pushed unemployment up to a approximately 59 per cent and 20 per cent of total record 11.7 per cent. The figures also revealed that no Irish goods exports.11 The protracted negotiations fewer than 20 EU states have recorded increases in over how to resolve both the sovereign debt crisis in unemployment compared to a year earlier.13 the Eurozone and the fiscal cliff in the United States While the short-term outlook for the EU remains have significantly eroded business confidence in both fragile, growth and business expectations diverge economies. Weakening trading partner demand is markedly between countries (see figure 10). expected to weigh more heavily on Ireland’s external Businesses in Germany, Estonia and Denmark are the sector during 2013, which together with the lack of most optimistic in the EU at +21 per cent (2012: 46 support from the domestic economy is forecast by the per cent), +18 per cent14 and +14 per cent (2012: 0 IMF to result in moderate GDP expansion of 1.1 per per cent) respectively. While optimism in Spain cent. remains the lowest in Europe at -67 per cent (2012: - According to the European Commission, GDP is 62 per cent) exacerbated by the highest unemployment set to contract by 0.3 per cent in the EU and 0.4 per in Europe at 25 per cent and youth unemployment cent in the Eurozone in 2012, with a gradual return to levels heading towards 60 per cent.15 GDP growth in 2013 at 0.4 per cent in the EU and 0.1 However, those businesses that were slightly or per cent in the Eurozone.12 Unemployment in the EU very optimistic about business expectations in is expected to remain high in 2013. Eurostat’s October 13 Eurostat, October 2012 11 14 Central Statistics Office – January to October 2012 First year in the IBR 12 15 European Commission Autumn Forecast 2012 Eurostat, November 2012 International Business Report 2013 - Ireland 9
  • 10. Germany have fallen significantly year-on-year, down Figure 11: Estimated effect of housing on year-on-year US real GDP growth 15 per cent to 47 per cent, indicative that the trend towards recession is hitting core European countries and industries – debtors need creditors too. The on- going travails of the Eurozone, and the slowdown in high growth markets such as Brazil and India and only tentative signs of re-emergence of China’s economic growth engine, are having a major impact on business confidence in the 2nd biggest export economy globally (export expectations in Germany have fallen 19 per cent to +15 per cent in 2013). Business outlook in the EU countries constitutes 7 out of the bottom 10 of Grant Thornton’s Global Sources: S&P Dow Jones indices (prices), Goldman Sachs (GDP), The Wall Street Journal Optimism Index (see figure 1), with only four (including Ireland) of the EU countries surveyed in New orders rose at the fastest rate since March 2011, IBR 2013 registering an increase in the balance driven by domestic demand. Business confidence, percentage of those that are optimistic over those that however, remains fragile in the UK and could easily be are pessimistic year-on-year. derailed by any further setbacks in key export markets, In contrast, there are signs that the US economy is notably any resurgence of the Eurozone debt crisis. improving. In December 2012, employers added Britain’s economy also faces headwinds from a 155,000 new workers; encouraging considering the long-term government austerity programme and looming government budget crisis that many feared inflation that has proven slower to fall than the Bank would bring recession in 2013 if not resolved. This of England had forecast, eroding consumer spending concern was reflected in IBR 2013 findings, with power. The latest Bank of England forecast for 2013 business outlook decreasing 5 per cent to -1 per cent GDP growth stands at 1 per cent, with any recovery for 2013. likely to be slow and protracted.18 This echoes the In addition, an improving housing market is comments of the Governor of the Bank of England buoying consumers’ spirits and giving the economy its Sir Mervyn King in June 2012, when he said: “When biggest lift since the real estate boom with economists the crisis began in 2007 and 2008, most people revising up its expectations that the US economy may including ourselves did not believe that we would be grow by 2.0 per cent in 2013 (see figure 11).16 still right in the thick of it, in the middle of it, quite this late. All the way through, I’ve said ………that I The United Kingdom has seen the largest percentage don’t think we are yet half-way through.” rise in business expectation year-on-year in the UK Europe at best is expected to face a sustained from -35 per cent to -3 per cent in 2013. Improving period of low growth, austerity and lack of unity. business sentiment was reflected in December 2012, Many economists believe that Europe may face a lost when British factory activity jumped unexpectedly to decade or two similar to that which occurred in Japan grow at its fastest rate since September 2011, in the 1980s and 1990s. If this is the case, Irish according to the Markit/CIPS manufacturing business leaders need to maximise their resources Purchasing Managers’ Index (PMI).17 effectively and target consumer segments with the most disposable income and the highest possible margin growth. Dynamic Irish businesses will always find value, by understanding the market, sector or subsector they are trading to – in terms of regional demand, shifting demographics, urban consumption centres and technology adaptation (m-technology and e- commerce). 16 Wall Street Journal, January 2012 17 18 The Markit/CIPS Manufacturing Purchasing Managers' Index (PMI), December 2012 Bank of England, November 2012 10 International Business Report 2013 - Ireland
  • 11. Changes in consumer and business trends are percentage of over 65s, and the highest child and occurring rapidly. Segmenting your target market by working age population in the European Union. income, demographics, new customer needs and Figure 13 provides an outlook on the dependency competition can enable growth, where unemployment ratios in selected EU economies in 2010. is high and domestic demand subdued. Across western society, an ageing population (see Irish businesses need to have a sustainable business figure 12) combined with low fertility rates is creating model to ensure that they meet changing customer significant challenges and opportunities in the needs. Considering the changes in demographics (e.g. marketplace. age, distribution of income, household size and intergenerational households), Irish senior executives Figure 12: Age demographics across (selected) EU27 countries 2011* need to consider whether to invest a large proportion of research and development and marketing expenditure on younger age groups (0-18 & 18-30), older age cohorts or both. The underlying economic, social and demographic changes occurring in Europe mean businesses will need to relentlessly think customer. The working age population in Europe and North America is declining. The average working ages continue to rise, with the war for talent becoming global. Talent is no longer a commodity: increasingly competitive global markets, skill shortages and demographic trends, mean businesses need to think *EU27 figures 2010 Source: Eurostat talent to execute strategy. Innovation increasingly will be focused on the This demographic shift will require entirely new needs of different generations. Those in the middle approaches on the part of both policy makers and (30-49 demographic) are saddled with household debt business leaders. Western governments will have to and negative equity. Business leaders will continue to tackle societal issues (e.g. rising healthcare expenses, face lower revenues and weaker order books (see public sector pension deficits, and older age figure 14), if they are unable to adapt to the dependency ratios), while business leaders will need to opportunities that smart technology and process be opportunistic when devising new product strategies provide in segmenting their customer in traditional that cater to this demographic. By 2060, 30 per cent of overseas markets. all EU citizens are forecast to aged 65 years or over. In contrast, Ireland is presently experiencing a baby boom, and by 2060 is predicted to have the lowest Figure 13: EU (selected) median age and age dependency ratios, January 2010 Median Dependency ratio Population aged 80 or over age Young age Old age Total EU - 27 40.9 34.8 28.4 63.2 4.7 Denmark 40.5 41.2 27.5 68.8 4.1 Germany 44.2 31.0 34.1 65.1 5.1 Spain 39.9 31.3 26.6 57.9 4.9 Ireland 34.3 44.9 18.5 63.4 2.8 France 39.9 41.5 28.6 70.2 5.3 Italy 43.1 31.2 33.3 64.5 5.8 Netherlands 40.6 38.9 25.1 64.0 3.9 Sweden 40.7 40.1 31.0 71.0 5.3 Source: Eurostat, Amarach Research International Business Report 2013 - Ireland 11
  • 12. Section 3 Global results and emerging economies focus Figure 14: Expectations of order books versus revenues Balance percentage* Source: IBR 2013 * Countries circled in blue denote EU members At a global level, using purchasing power parity,19 business confidence for 2013 – the top right hand the share of emerging markets in world GDP is to quadrant. surpass 50 per cent in 2013.20 As a result, businesses Weaker order books and higher revenues in in many emerging economies look well placed for China indicate that falling property prices, banking increased demand and higher revenues. Figure 14 impairments, decreasing exports and an economy illustrates the relationship between revenue and driven by investment rather than consumption demand in the 44 economies surveyed. In spite of continue to weigh heavily on business leaders revised downward GDP growth in many emerging minds. economies in 2012, both economic indicators A hard landing for China’s domestic economy is remain strongest in these markets, reflecting strong now seen as increasingly unlikely. After GDP growth had slowed for seven consecutive quarters, 19 The differences in cost of living growth picked up in the final quarter of 2012. 20 IMF’s World Economic Outlook 2011 12 International Business Report 2013 - Ireland
  • 13. However, the country is on track for its weakest in the 2000-2011 period for Asia, Middle East, economic expansion in more than a decade, with Africa, and Latin America. economists predicting growth of less than 8 per cent in 2012. Figure 16: Percentage of GDP exports to emerging markets (selected EU countries) The gradual recovery in global business optimism is largely been driven by emerging and developing economies. The shift of economic power flowing toward high-growth emerging markets has intensified with the world’s largest mature economies increasingly dependent on the strength of the economies in Asia, Latin America, the Middle East and Africa for the health of the global economy. Regional optimism levels in Latin America +69 per cent (2012: +61 per cent), BRIC+39 per cent (2012: +34 per cent) and APAC ex. Japan +28 per cent (2012: +23 per cent) has Source: Citi Research, IMF improved year-on-year, remaining robust in spite of These regions represent future global growth, and the challenging economic conditions in Europe and are also the regions that are more suited to a North America. number of our indigenous exports, which success Figure 15: Business outlook 2013 compared to 2012 has a significant economic multiplier effect in Balance percentage of optimism/pessimism by region creating jobs, demand and consumption in the domestic economy (e.g. agri-food sector, clean technology). Therefore, it remains an on-going concern that approximately 4 per cent of Irish exports are going to the BRIC economies (see figure 17).21 High growth markets, as well as other developing economies, constitute 8 out of the top 10 economies in Grant Thornton’s Global Business Optimism Index 2013 (see figure 1). Source: IBR 2013 Figure 17: Irish exports of good to BRIC countries Percentage of grand total by value IBR 2013 shows that international expansion is no longer a one-way street. Increasingly cash-rich businesses in emerging economies are looking for expansion opportunities in mature markets, whether through opening up premises or buying distressed assets. Businesses in Turkey (59 per cent), Russia (37 per cent), India (33 per cent) and China (27 per cent) are looking at opportunities in Western Europe; while 33 per cent of Latin American businesses are looking at North America. Figure 16 illustrates exports to emerging markets (2000-2011) as a percentage of GDP demonstrating Source: Irish Exporters Association 2011 the low exposure of weaker European economies to external growth and their reliance on internal and Both growth and interest rates remain low in Eurozone demand. It is clear that Irish trade mature economies, and many businesses in diversification needs to increase from the traditional emerging markets are looking for foreign direct markets of the UK, US and Western Europe, as investment that provides technology, process, skills Ireland’s exports as a share of GDP have declined 21 IEA end of year trade statistics 2011 International Business Report 2013 - Ireland 13
  • 14. and knowledge transfers - all growth opportunities Figure 18: Top 10 markets for Irish exporters 2013 for high value Irish exports. Country /Region Percentage However, it is encouraging to see that Irish Western Europe 39% businesses as well as the Irish government have North America 21% turned their direction to fast growing emerging Eastern Europe/Middle East 21% markets. Trade missions to China, Brazil and South China 15% Africa in 2012 has helped to gain traction for Irish India 15% businesses in these markets. Australia/New Zealand 10% South Africa 6% Ireland has the capacity for high value exports to Russia 6% these markets (e.g. food and agriculture, clean Brazil 6% technology and financial services). Overcoming Other Africa 6% legislative/regulatory hurdles in these markets, as Source: IBR 2013 well as securing access to finance will remain the core challenges for Irish businesses if they are to Emerging markets continue to adopt western capture a slice of these high growth markets. products and lifestyles as their middle class explodes According to the Irish Exporters Association in size and potential. Survey and International Trade Finance Review The issue for businesses to capitalise on this 2012, 71 per cent of Irish exporters are targeting opportunity is that they generally need three assets: new markets. 2013 IBR finds that 21 per cent of • time; Irish businesses expecting to grow their business • money and; internationally are considering expanding into • an established brand/product Eastern Europe/Middle East, 15 per cent into China and India and 6 per cent into Russia and Brazil (see figure 18). Facing weak growth rates at While the opportunity is large new markets home, it is positive to see business leaders in Ireland require significant investment in time, talent, looking for international expansion opportunities in resources and effort to reap the rewards. higher growth economies. 14 International Business Report 2013 - Ireland
  • 15. The Grant Thornton International Business Report (IBR) is a quarterly survey of around 3,000 senior executives in privately-held and listed businesses all over the world. Launched in 1992 in nine European countries the report now surveys more than 12,000 businesses leaders in 44 economies on an annual basis providing insights on the economic and commercial issues affecting companies globally. To find out more about IBR and to obtain copies of reports and summaries please visit: www.internationalbusinessreport.com. The site also allows users to complete the survey and benchmark their results against all other respondents by territory, industry type and size of business. Participating economies Argentina Lithuania Armenia Malaysia Australia Mexico Belgium Netherlands Belarus Norway Botswana New Zealand Brazil Philippines Canada Poland Chile Peru Mainland China Russia Denmark Singapore Finland South Africa France Spain Germany Sweden Georgia Switzerland Greece Taiwan Hong Kong Thailand India Turkey Ireland United Arab Emirates Italy United Kingdom Japan United States Latvia Vietnam © 2013 Grant Thornton. All rights reserved. Member of Grant Thornton International Limited Authorised by the Institute of Chartered Accountants in Ireland to carry on investment business.