A leading HR & Payroll Service provider was looking to include a technology product in their kitty of services that would augment their existing services. This system was to make the processes more efficient and elaborate, simultaneously making access to data much easier. Greytip Online which also includes a comprehensive employee portal was deployed to address their requirement.

1. Cloud Technology Platform Enables
Leading HR and Payroll Services Provider
To Meet Solution Objectives
Greytip Online
Cloud based HR & Payroll software
Client Profile
A global HR & Payroll outsourcing company.
The company is in the business of delivering Payroll and HR services for almost a decade.
As on 2013, they provide services in 20+ countries across the globe.
The Services primarily include
Payroll Outsourcing
HR Transaction processing
Expense management, Time management, Leave Processing
Recruitment solution
16
Snapshot
www.greytip.com | info@greytip.com | +91 80 40225900

2. Cloud Technology Platform Enables Leading
HR and Payroll Services Provider
To Meet Solution Objectives
The Scenario
The company was looking to include a technology product in their kitty of services that
would augment their existing services. This system was to make the processes more efficient
and elaborate, simultaneously making access to data much easier.
Key drivers required from the platform
Standardized and uniform user experience across geographical locations
Easy & Multi access to data
Efficient Data Portability and systematic configuration
As the clients of the company were located across geographic regions, it was important
for the platform to be web based and easily accessible.
Solution
Greytip Online, the cloud based payroll and HR software which also includes a
comprehensive employee portal was deployed to address their requirement.
Taking stock of the requirements, the solution which is developed using next-gen AJAX &
RIA technology to create better user interfaces, better business intelligence & reporting, was
setup and configured for the company in a short span of time. Greytip Online, since then, has
become an integral part of this leading HR & Payroll Services provider offering.
The company is in the business of Payroll services for almost a decade, specializing in 20+
countries across the globe. The company focuses on delivering flexible, cost effective and
dynamic services to address changing industry requirements.
The company is primarily into
Payroll Outsourcing
HR Transaction processing
Expense management, Time management, Leave Processing
Recruitment solution
Detailed Case Study
www.greytip.com | info@greytip.com | +91 80 40225900

3. Cloud Technology Platform Enables Leading
HR and Payroll Services Provider
To Meet Solution Objectives
The company has proven track record of providing high quality services to assist its clients in
creating streamlined approach to payroll administration. In their constant endeavor to look
for improvements in delivering quality solutions, the company has deployed Greytip Online,
mainly to obtain a technology platform that would help in -
Payroll processing
HR data management
Leave management with workflow
Claims processing
Employee access to data
Keeping the technology and the business specific requirements in mind, Greytip’s Technology
team had provided a bespoke solution in a very short span of time.
“Greytip was a partner of choice. Partnership with Greytip has enabled
us to meet our solution objective and we find Greytip Online consultants
to be quite competent and customer oriented.”
Chief Executive Officer
Data Security And Confidentiality
Payroll outsourcing business demands intense data security and maintenance of data
confidentiality. Understanding that Greytip Online has been equipped with fine-grained
access control to various features; this ensures minimal access rights only to concerned
persons, and hence ensures no improper usage of the system.
The tool is built on an https protocol to ensure data encryption and secure transmission
which is a very crucial for Payroll outsourcing business. Complete application level security is
also taken care of by cross-side scripting, SQL Injection, etc. The solution ensures regular
vulnerability scanning, schedule OS security updates and patches, log analysis and server
monitoring. Besides, the disaster recovery plan of the software which includes data backups
on a regular basis ensures business continuity during a disruptive event.
www.greytip.com | info@greytip.com | +91 80 40225900

4. Cloud Technology Platform Enables Leading
HR and Payroll Services Provider
To Meet Solution Objectives
www.greytip.com | info@greytip.com | +91 80 40225900
“The key to any portal solution is to provide access to information
relevant to the organization role. Managers can view information on
their employees based on span of control with a role based
organization structures. Administrators can have access to maintain
business rules within the portal, allowing flexibility in maintaining a
dynamic business environment. And that’s where Greytip fit in.”
Uniform User Experience
Apart from taking care of the technology aspects, Greytip Online also ensured that the
company’s customers have a uniform user experience. As the data was to be accessed by
multiple users across geography, the team needed a solution that could provide details on
demand. To address this requirement, it was provided with Employee Self Service portal
which allows its clients’ employees to view their pay data, check leave balances and apply
for leaves online from a single platform. The portal eases workflow management by making
instant, online approvals with status tracking and audit controls.
Chief Executive Officer
“We are using Greytip Online from past 3+ years now. We find it very flexible
for the end users. We don’t need to spend too much time to train our users.”
Greytip Online, a solution developed using advanced Ajax and RIA technologies, provides
enhanced user interfaces and better business intelligence & reporting. The user friendly
nature of the portal helped its clients’ employees to use the tool extensively without having
to spend too much time on training.
Director

5. Cloud Technology Platform Enables Leading
HR and Payroll Services Provider
To Meet Solution Objectives
www.greytip.com | info@greytip.com | +91 80 40225900
“Since our company is in the payroll business and Greytip deals in
payroll software, they understand the business critical requirements of a
Payroll service provider. Their SLAs include all possible clauses that
make both team's involvement very clear.”
“Support system is very good; Greytip support team has provided all
possible support whenever we approached them.”
With this partnership the company’s need of providing an uniform technology platform to
its clients is addressed, which not only brings value-add to their services but helps automate
most of their transactions with clients.
Director
Strong SLA And Support Mechanism
The online support and trouble tickets feature added more depth to the platform and made
it much user interactive. It was the strongly defined SLA’s and support mechanism that
made the system to be easily replicated across clients of the company.