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Lead by Design:
Bringing Design Culture into the
Industrial Internet Age
@gpetroff
2
3
4
5
6
7
8
9
10
POWER &
WATER
19%
28.3 B
ENERGY
MANAGEMENT
5%
7.4 B
OIL &
GAS
10%
15.2 B
HEALTHCARE
12%
18.3 B
AVIATION
14%
20.0 B
TRANSPORTATION
4%
5.6 B
CAPITAL
31%
46.0 B
HOME &
BUSINESS
SOLUTIONS
5%
8.0 B
~$147.4 Billion
Revenue in 2012
$16.1 B Operating Earnings
11
U.S.
$70.4 B
Canada &
The Americas
$13.2 B
Europe
$27.4 B
Asia Pacific
$24.5 B
Middle East,
Africa & Others
$11.9 B
2012 revenues total $147.4 billion.
1 Includes U.S. exports to external customers
2 Includes $~5B from Other Global areas
Things we are learning that have caused us
to shift our thinking
14
2010 Benchmark / Audit on Software @ GE
100’s of products released annually
14th largest software company
40+ platform types, multiple technologies
0 Consistent Technology or Experience strategy
18
19
20
21
BUT WILL WE GET IT RIGHT?
When the world is moving so fast...
ADDING DESIGN TO GE’S DNA
Business
“How do we
make money?”
Technology
“What can we build
and deliver to market?”
Design
“What do people and
organizations need
and desire?”
WHY DESIGN MATTERS IN ALL OF THIS....
Shifting from “Think to Make” to “Make to Think”
ELABORATION REDUCTION
DESIGN PROCESS
“Sketching” “Prototyping”
Evidence in the Wild
JAWBONE UP
PHILLIPS HUE
AUTOMATIC
PEBBLE
TESLA
31
GE & QUIRKY
33
Thanks!
GE Design & Experience
Greg Petroff greg.petroff@ge.com
@gpetroff

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