These slides provide an overview on important talent trends affecting the world of work. They focus on the emerging technology, the generational shift, the rise of freelancing, the skills gap and more. From a professional perspective, understanding these trends will give you the leg up as you make career choices. From the corporate perspective, these trends will help you make more informed business decisions

1. Objectives
Global Trends
By Guillaume Lamouche
Technology
Trends
Workforce trends
Talent Trends To Watch In The Future
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
© Talent Observatory, 2013. Creative Commons Attribution Licence.
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Press PF5 to activate the
slideshow mode or , from
the View menu, select the
Slide show option.
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© Copyright IBM Corporation 2011
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

2. Objectives
Preamble About This Presentation
 Subject:
 These slides provide an overview on important talent trends affecting
the world of work. They focus on the technology trends, the workforce
trends, the workplace trends, and more. From a professional
perspective, understanding these trends will give you the leg up as you
make career choices. From the corporate perspective, these trends will
help you make more informed business decisions
 Summary information about 2014 trends is provided along with many
links to additional resources. The slides are meant to be read/studied
and the links are there for you to continue your learning. You may want
to view the slides in slideshow mode so you can easily follow the links
 Presentation content is adapted from various sources including
internet sites and business books related to talent and workforce
trends. The credit of this content should remain to their authors
 All public surveys, studies and research are available for download
on their original author site or from the Talent Observatory website
2
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

3. Objectives
Global Trends
Objectives
Technology
Trends
Workforce trends
1. Identify the most important current
talent trends
•
Trends impacting the workplace over the
next 12 months
2. Make you more familiar with the
emerging talent economy.
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
3. Provide a trusted source of
information integrating public studies
and research that audience can refer
to in various context
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
3
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

4. Objectives
Global Trends
A structure for strategic foresight
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
FORESIGHT
Trend 3
Freelancing
Trend 4
Employee
Engagement
 Volatility
 Uncertainty
 Complexity
 Ambiguity
Trend 5
Collaboration
 Vision
 Understanding
 Clarity
 Agility
INSIGHT
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
ACTION
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
SOURCE: Bob Johansen, “Get There Early: Sensing the Future to Compete in the Present”, Institute for the Future
© 2013 Talent Observatory - Creative Commons Attribution Licence.
4
Trend 14
Crowdsourcing
Useful Sources

5. Objectives
There are four categories of trend impacting
drastically work and the workplace
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Some of these trends are more mature in
terms of adoption and development than
others
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Global Trends
Technology Trends
Workforce Trends
Workplace trends
Those trends are definitely trends that have been picking up momentum for
many years, and represent significant potential to change how organizations
manage talents, solve problems and innovate into the future.
5
Trend 2
Stress@work
Talent Observatory: Talent Trends To Watch In 2014
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

6. Objectives
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Global Trends Shaping The Workforce
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
World Economic Forum
IMF Long Term Trends & Their Implications
IMF World Economic Outlook
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Global
Trends
+
Technology
Trends
+
Workforce
Trends
+
Workplace
Trends
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

7. Objectives
Global Trends
Technology
Trends
Global trends across the global economy that impact the
workforce in many ways
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Source : WEF , The
World Economic Forum
is an independent
international organization
committed to improving
the state of the world by
engaging
business, political, acade
mic and other leaders of
society to shape
global, regional and
industry agendas.
See also IMF Global
Trends
7
Source : World Economic
© 2013 Talent Observatory - Creative Commons Attribution Licence.Forum
http://reports.weforum.org/outlook-14/view/top-ten-trends-category-page/
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

8. Objectives
Global Trends
Technology
Trends
Global trends across the global economy that impact the
workforce in many ways
Workforce trends
Trend 1
Flexibility@work
IMF World Economic Outlook – Oct 2013
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Source : IMF Global
Trends
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
8
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

9. Objectives
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Technology Trends
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
HorizonWatch : Top Technology Trends to Watch in 2013
Gartner : Top Technology Trends for 2014
IBM 5 in 5 , Innovations that will change our lives in the next five years
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Global
Trends
+
Technology
Trends
+
Workforce
Trends
+
Workplace
Trends
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

10. Objectives
Global Trends
Technology
Trends
Technology Trends ( from HorizonWatch )
Workforce trends
Digital Marketing
Cloud Computing
Trend 1
Flexibility@work
Virtualization
Trend 2
Stress@work
Consumerization
of IT
Social Business
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Analytics
Trend 6
Mobility
Trend 7
Global Workforce
Think about how these technology
trends interact with each other
Sustainability
& Green IT
Mobile
Computing
Big Data
Security
Source : HorizonWatching: Top Technology Trends To Watch In
2013
10
Data Visualization
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 9
WorkLife
Balance
Trend 10
Gamification
BYOD
Gamification
Trend 8
Multigeneration
Internet of things
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

11. Objectives
Global Trends
Technology
Trends
Top Ten Strategic Technology Trends for 2014 ( from Gartner )
Workforce trends
Mobile Device
Diversity & Management
Mobile Apps and Applications
The Internet of Everything
Trend 1
Flexibility@work
Trend 2
Stress@work
Hybrid Cloud
and IT as
Service Broker
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
3D Printing
Cloud/Client
Architecture
Think about how these technology
trends interact with each other
Smart
Machines
The Era of Personal Cloud
Web-Scale IT
Source : Top Ten Strategic Technology Trends fro 2014
11
Software Defined Anything
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

12. Objectives
Global Trends
From IBM : The 5 in 5 ,
Innovations that will change our lives in the next five years
Technology
Trends
Workforce trends
Every year around this time, the IBM Research team publishes a list called ―5 in 5″.
This year, IBM researchers are exploring the idea that everything will learn – driven by a
new era of cognitive systems where machines will learn, reason and engage with us in a
more natural and personalized way. These innovations are beginning to emerge enabled
by cloud computing, big data analytics and learning technologies all coming together.
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
This year’s 5 in 5 are:
Education: The classroom will learn you (Story Map, Video, Article)
Retail: Buying local will beat online (Story Map, Video, Article)
Healthcare: Doctors will use your DNA to keep you well (Story Map, Video, Article)
Security: A digital guardian will protect you online (Story Map, Video, Article)
Cities: The city will help you live in it (Story Map, Video, Article)
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

13. Objectives
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Workforce & Workplace Trends
Flexibility @ work
Job Stress
Freelancing as an option
Collaboration/Employee Engagement
Social Media
Mobile Computing
Global Workforce
Trend 2
Stress@work
Trend 3
Freelancing
Multi-Generational workforce
WorkLife Balance
Gamification & Serious Games
Informal Learning
Virtual Workplace
MOOC
Crowdsourcing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Global
Trends
+
Technology
Trends
+
Workforce
Trends
+
Workplace
Trends
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

14. Objectives
Workforce Trends
Global Trends
Technology
Trends
Workplace trends
Workforce trends
Flexibility @ work
Job Stress
Trend 1
Flexibility@work
Freelancing
Social Media
MOOC/SPOC
CrowdSourcing
Virtual Workplace
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Informal
Learning
Think about how these trends are
drastically
changing work and the workplace
Collaboration /
Employee
engagement
Multi Generation
Gamification
& Serious Games
Work-Life Balance
14
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Mobile Device
Global Workforce
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

15. Technology trends and workforce trends are now
tightly coupled delivering greater business
performance when seamlessly implemented
1
Consumerization of IT
1
Flexibility @ work
2
Virtualization
2
Job Stress
3
Cloud Computing
3
Freelancing as an option
4
Collaboration/Employee
Engagement
5
Social Media
6
Mobile Computing
7
Global Workforce
8
Multi-Generational workforce
WorkLife Balance
4
Social Business
5
Digital Marketing
6
Mobile Computing
7
BYOD
8
Internet of Things
9
Big Data
10
Analytics
9
11
Data Visualization
10
Gamification & Serious
Games
12
Gamification
11
Informal Learning
13
Security
12
Virtual Workplace
14
Sustainability & Green IT
13
MOOC/SPOCs
14
Crowdsourcing
Source : HorizonWatching –
Top Technology Trends To Watch In 2013
15
15
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Source : Talent Observatory Trends
To Watch In the future
Objectives
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

16. Objectives
Trend 1
Global Trends
The demand for more work flexibility
Technology
Trends
Workforce trends
Employees report that they are more productive and more engaged in
their work when there are able to balance the demands of work with
other aspects of their lives.
Description :
This trend is most pronounced in technology companies, the sector that has
historically led the way in adoption of new technology and workstyles. This trend
doesn’t impact the workplace directly but have more to do with affecting how we
work.
The physical workplace is far more than just furnishings and real estate, it’s also
about how people work and are managed .
(e.g remote management, telecommuting, proximity center, open spaces, flexitime…)
Related words : Homeshoring, Flexibility, Autonomy, Time Zone,
Satellite Office.
16
"Flexibility is about an employee and an employer making changes to when, where and how a person will
work to better meet individual and business needs. Flexibility enables both individual and business needs
to be met through making changes to the time (when), location (where) and manner (how) in which an
employee works. Flexibility should be mutually beneficial to both the employer and employee and result in
superior outcomes."
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

17. Objectives
Global Trends
Trend 2
The increasing level of stress @ work
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
The speed of change is more than we can keep up with
Trend 2
Stress@work
Trend 3
Freelancing
Description :
For multiple reasons, The stress has permeated all levels within organizations.
employers are addressing this growing concern through stress reduction
workshops and wellness programs .
Encouraging a proactive approach to preventing and managing stress in the
workplace is more than urgent.
.
(e.g micro-management, workload analysis, cadence, wellness programs, flexibility…)
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Related words : Bullying/Harassment at work , Organizational changes,
Management styles, Workload, Delegation..
17© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

18. Objectives
Trend 3
Global Trends
Freelancing as an option
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
A portfolio of contract jobs will lead to full-time employment
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Description :
Trend 5
Collaboration
Right now, mid-size and large businesses are hiring freelancers in record
numbers to help deal with the rapid pace of change and innovation in the
global economy and control costs. New data show one-third of American
workers are freelancers. A study by Accenture, a management-consulting
firm, shows that ―even top-level managers and executive teams are being
replaced by temporary CEOs, CFOs, COOs and other highly skilled C-suiter’s‖
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Related words : Full time workers, workload balancing..
According to a May 2012 Aberdeen Group report, in the U.S. alone
nearly 26% of the average organization’s total workforce is considered
contingent or contract based, and their numbers continue to grow
rapidly
18© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

19. Objectives
Global Trends
Trend 4
The challenge of keeping workers engaged and connected
“In the near future, employees will expect five principles to resonate
throughout their workplace—
collaboration, authenticity, personalization, innovation, and social
connection.”
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
From “The 2020 Workplace” by Jeanne Meister and Karie Willyerd
Trend 3
Freelancing
Trend 4
Employee
Engagement
Description :
Trend 5
Collaboration
Keeping employee engaged and motivated is a concern from the
organization’s perspective but also for employees as well. People identify
themselves by their work and network, and still want to engage with others, to
meet and catch up on each others’lives and families.
The question is how and where they will experiment this as more workers work
remotely and rarely meet each others face-to-face.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Related words : Remote workers, Virtualization, Collaboration, Social Network,
..
19© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

20. Objectives
Trend 5
Global Trends
Getting connected through social collaboration tools
Technology
Trends
Workforce trends
“In the near future, employees will expect five principles to resonate
throughout their workplace—
collaboration, authenticity, personalization, innovation, and social
connection.”
From “The 2020 Workplace” by Jeanne Meister and Karie Willyerd
Description :
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
The extension of those capabilities to all kind of devices is a real challenge.
Accessing work materials and interacting with colleagues on a 24/7 basis is
the new standard at work.
While these technologies and social platforms are great for exchanging formal
knowledge and sharing expertise, they don’t work well to help people get to
know colleagues on a personal level ( passions, family, emotions..)
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Related words : Smart phone, wireless devices, Social networks ..
20© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

21. Objectives
Trend 6
Mobile computing
The average person checks their mobile phone 150
times every day. At the same time, mobile transactions
are at the center of an ever-growing network of 1.9
billion Internet-connected devices.
By 2020, the top five connected apps will be the connected car, clinical
(medical) remote monitoring, assisted living, home and building
security, and pay-as-you-drive insurance.
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Description :
Today’s workforce is experiencing a state of constant change. Employees and
managers can now work from any location, and do so with data that’s
accessible from the company network, internet, or any cloud. Users are
working when they can and how they want to, on any mobile devices that
make it all possible: smartphone, tablets, labtop..The new context is that more
and more of these tools are personally owned.
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Related words : Smart phone, wireless devices, Lifestyle, Work-life balancing..
One of the fundamental tenants of mobile is that content is available
for people to consume at a time when it's convenient for them.
21© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

22. Objectives
Trend 7
Global Trends
A global workforce is emerging
―The War For Talent,‖ published in 1998 by McKinsey & Co., predicted
that demographic changes would create an environment where our
most important corporate resource – talented employees – would be
increasingly harder to find.
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Description :
Trend 5
Collaboration
The deployment of a global workforce is no longer merely a trend; it is a
prevailing reality for companies. A global war for talent is the top driver
of competitive advantage, as educated, skilled and experienced
employees will be in demand. On top of this situation, the aging of the
population in America and Europe will have dramatic effect on society
and the economy impacting productivity, knowledge and growth..Finding
experts and sharing expertise is the new game. Diversity is now a
critical competency for leaders and employees..
Trend 6
Mobility
Trend 7
Global Workforce
Related words : cross-cultural, diversity, globalization, distributed workplaces..
22© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

23. Objectives
Trend 8
Global Trends
A multi-generational
workforce is emerging
Four generations @ work —
Veterans, Boomers, Generation
X, and (Gen Y) Millennials
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Description :
Trend 4
Employee
Engagement
Trend 5
Collaboration
Generation Y are becoming more career savvy, they know
what they want, they believe they can achieve it and they
are actively planning to do just this. They are optimistic
about the future and while the recession may have dented
their confidence slightly they don’t intend on letting it keep
them down. Employers need to consider how they can
harness this ambition and drive to get the most out of this
demographic. On top of this situation, the aging of the
population in America and Europe will have dramatic effect
on society and the economy impacting
productivity, knowledge and growth
Related words : cross-cultural, generation gap, diversity, globalization,
distributed workplaces..
23© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

24. Objectives
Trend 9
Global Trends
Work-life balance as an essential capability for retaining talent
and attracting the future workforce
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Description :
The new game :
Technology enables us to be always connected
Less people to do more work
24/7 responsiveness is the new normal
The speed of change is more than we can keep up with
The need to be ―on‖ as new competitors emerge from unlikely places
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Managing work/life and work/family relationships has become an
increasingly important diversity and productivity challenge for
employers. The blurring boundaries between work and personal
life due to technology (e.g., cell phones, the Internet, etc.), the
accessibility of work 24 hours a day, seven days a week, and an
increase in the caregiving demands of employees have
contributed to the challenge of balancing work/life demands.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Related words : Mobile, 24/7, distributed workplaces, time-shifted hours,
Sabbaticals, lifestyle ..
24© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

25. Objectives
Trend 10
Global Trends
Gamification & Serious Games
More than 70% of the world’s largest 2,000 companies are expected to
have deployed at least one gamified application by year-end 2014
(Gartner)
Gamification is exploding in the marketplace and being utilized by
marketers, enterprises, schools and even governments to increase
engagement and reach their goals.
Description :
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Gamification is about taking the essence of games
– fun, play and passion – and applying it to realworld, non-game situations. In a business
setting, that means designing solutions or
processes using gaming principles in everything
from back-office tasks and training to sales
management and career counseling. This technique
has become increasingly valuable for understanding
which behaviors will drive business outcomes..
80% of current gamified enterprise applications will fail to meet their
objectives, due largely to poor design (Gartner)
Related words : Serious games..
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

26. Objectives
Global Trends
Trend 11
Informal Learning : Learning beyond the classroom
A few statistics from Bersin By Deloitte :
•78% of corporate managers believe that "rapid rate of information
change" is one of their top learning challenges
•80% of all corporate learning takes place through on-the-job
interactions with peers, experts, and managers
Description :
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Informal learning can be defined as a particular way of
learning which arises from the activities and interests of
individuals and groups. After having identified and selected
interests expressed by learners, informal-learning activities
(discussion, talks or presentations,webcasts, free online
education, information) are carried out in a flexible and informal
way, in informal community locations...
Related words : Self-education , lifelong learning, continuous learning,
non formal learning..
26© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

27. Objectives
Trend 12
Virtual Workplace
―Some employees no longer see a corporate office at all – those
working in a corporate office at least once a week fell from 100% in
2010 to 89% in 2012, according to Forrester’s 2012 Workforce
Employee Survey. Employees working at home at least once a week
rose from 18% in 2010 to 27% in 2012, while those working in a public
site reached 12% in 2012, up from 5% in 2010.‖
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Description :
Trend 4
Employee
Engagement
Trend 5
Collaboration
For many employers the virtual workplace, in which employees operate
remotely from each other and from managers, is a reality now, and all
indications are that it will become even more prevalent in the future. In
and of itself, this represents an important change in how we work, and it
presents new challenges...
It saves time, travel expenses, and eliminates lack of access to experts ,
but balancing e-mail, voice mail, video conferencing, and face-to-face
communications is becoming crucial to succeed in this environment.
Related words : expertise sharing, productivity, performance management.
27© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

28. Objectives
Trend 13
MOOCs/SPOCs
In fact the real debate is how we accomplish our goals of
increased access, opportunity and empowerment to learning
rather than just about MOOC or SPOC….
Coursera (https://www.coursera.org/)
Udacity (https://www.udacity.com/)
edX (https://www.edx.org/)
Khan Academy (https://www.khanacademy.org/)
Udemy (https://www.udemy.com/)
Codecademy (http://www.codecademy.com/)
Duolingo (http://duolingo.com/)
Description :
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
A Massive Open Online Course (MOOC) is an online course
aiming at large-scale interactive participation and open
access via the web. In addition to traditional course
materials such as videos, readings, and problem
sets, MOOCs provide interactive user forums that help build
a community for the students, professors, and teaching
assistants. While SPOC is Small Private Online Course…
Related words : expertise sharing, productivity, learning, SPOC.
Harvard, one of the world's most influential universities, is moving on to Spocs - which stands for small private online
courses. MOOCs seem to be being superceded by SPOCs (Small Private Online Courses). The MOOC approach is
fine but has a very high attrition rate - very few students complete the course. The idea behind the SPOC is that it
uses the same technology approaches to delivery but because it is more focussed (targetted) the attrition rate is much
lower and so more effective at delivering the end result.
28
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

29. Objectives
Trend 14
Global Trends
Technology
Trends
Crowdsourcing
Workforce trends
This is definitely a trend that has been picking up momentum for many
years, and has significant potential to change how organizations solve
problems and innovate into the future.
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Description :
Trend 4
Employee
Engagement
Trend 5
Collaboration
Crowdsourcing is a term meaning work being done by a
"crowd" of people, with the crowd generally being the public at
large.
In essence, crowdsourcing is any sort of outsourcing that
involves a large group of people actively participating in a
project. Generally, this is the public, but a business might also
utilize crowdsourcing techniques to develop an internal
application or fix a business issue.
Related words : virtual place, learning, project-based work ,innovation.
29© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources

30. Objectives
Global Trends
Technology
Trends
Workforce trends
Trend 1
Flexibility@work
Additional Resources
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Websites
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Global
Trends
+
Technology
Trends
+
Workforce
Trends
+
Workplace
Trends
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Useful Sources

31. Objectives
Global Trends
Technology
Trends
Resources
Workforce trends
IBM 5 in 5 : Innovations that will change our lives in the next five years
Deloitte : Bersin Predictions for 2013
IMF : Global Long Term Trends and their Implications
IMF : World Economic Outlook
WEF : Top Trends for 2014
HorizonWatching: Top Technology Trends To Watch In 2013
Gartner : The Top 10 Technology Trends for 2014
IBM: IBM Global CEO Study
Gartner : Top Ten Strategic Technology trends for 2014
Forbes : The Top 10 Workplace Trends For 2014
IDC : Demand for cloud skills will increase at six times the rate of overall IT skills
McKinsey – Building the social enterprise : McKinsey Quarterly
IBM: These Are The Top 7 Social Trends That Will Emerge In 2014
AON : 2013 Trends in Global Employee Engagement
Deloitte : The Open Talent Economy , Human Capital Trends 2013
Some MOOCs:
Accenture : Trends Reshaping the Future of HR
Coursera
Insead : Global Talent Competitiveness Index
(https://www.coursera.org/)
Udacity
(https://www.udacity.com/)
EdX
(https://www.edx.org/)
Khan Academy
(https://www.khanacademy.org/)
Udemy
(https://www.udemy.com/)
Codecademy
(http://www.codecademy.com/)
Duolingo (http://duolingo.com/)
© 2013 Talent Observatory - Creative Commons Attribution Licence.
Trend 1
Flexibility@work
Trend 2
Stress@work
Trend 3
Freelancing
Trend 4
Employee
Engagement
Trend 5
Collaboration
Trend 6
Mobility
Trend 7
Global Workforce
Trend 8
Multigeneration
Trend 9
WorkLife
Balance
Trend 10
Gamification
Trend 11
Informal
Learning
Trend 12
Virtual
Workplace
Trend 13
MOOCs
Trend 14
Crowdsourcing
Useful Sources