5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
Culture Fin2
1. HTM 2118 United Kingdom Name: Anthony Brenda Charlotte Liuliu
2. 1. Brief Introdction + History 2. How History Occurred Impact on Culture 3. Impact on Hospitality 4. Impact on Tourism 5. Impact on people Project Outline
3. A Brief Introduction – United Kingdom Area: 244,820 km2 Main Districts: England, Scotland, Wales, Northern Ireland Population: approximately 61.3 millions (2008) Official Language: English Currency: Pound sterling (GBP) (£)Capital: London in England Edinburgh in Scotland Cardiff inWales Belfast in Northern Ireland The Largest City: London in England Main Religions: mainly Christianity (71%), Islam, Hinduism, Sikhism, Judaism GDP in 2008: $2.680 trillion The leading income: Service sector (73.0%)
6. History in UKEmpire of the SUN Industrial Revolution in 18- 19th century- Inventions of Technology->became the largest colonial empireImpact of WWII- Huge damages ->Lost the place as a superpower -> led to?
7. Transfer of sovereignty of Hong Kong to Hong Kong1stJuly, 1997 -> The end of colonial governance of the UK Political System The constitutional monarchy and Parliament -> highlydemocratic Head government: Prime Minister, Gordon Brown Head of state:Queen Elizabeth II
11. Scots hate the English Reason Act of Parliament in 1872decline in writing in Scots. " Relationship between Scots and English
12. British Monarchy Royal Costume A symbol of elegance and nobility reflect social status upper class people formal dressing for upper class and business people or special occasions 19th – 20th century: 18th – 19th century:
30. Warm, friendly, easygoing willing to serve all people including strangers Have big house to invite a group of visitors to stay overnight B & B( Bed and Breakfast) Impact on Hosptalilty:
31. Traquair Castle Impact on Hospitality: From the history of the war in UK a lot of castles. E.g. Amberley Castle , Traquair Castle Amberley Castle
32. Impact on Hospitality -most of the theme park in UK, have their own theme park hotels
35. Strong culture of sports like football, rugby, tennis, etcsports wear storesconvenient to buy all sports’ items e.g. JJB Sports, Lillywhites Enjoy watching different kind of sports competitions-FA cup -Barclays Premier League - London Olympic in 2012 Impact on Hospitality:
36. consider about the classproduce a lot of brands and luxury productse.g. Vivienne Westwood, Stella McCartney Impact on Hospitality:
37. British attitudes’ impact on Hospitality: - warm and friendly to give:- Presents E.g High-class chocolate, Wine, flower, local arts and crafts - precious eating utensils (silver tableware )- High-Class Tea (Red Tea)- clean and quiet environment by avoiding smoking
39. Historical & Cultural HeritageImpact on Tourism A lot of tourists appreciate the historical heritage and classical buildings of UK
40. Historical & Cultural Heritage Impact on Tourism British Museum Established in 1753 - artefacts from all over the world - 6 million visitors / year Victoria and Albert Museum -collections of arts and crafts
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43. 18 features – from the success of the band to their break up
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49. Language & Culture impact on Tourism Culture – native English language exchange programmes and study tour to UK
51. The British Social Class System the Upper Class the Middle Class Lower or Working Class affect employers and employee ineqality
52. British aristocracy Affected by The old aristocratic- Be gentleman- Pay attention to the identity and upbringing- Generous Affected by The new aristocratic- Money Relations- Impersonal , Cool- Privacy - Handshaking is Standard Greeting - Dislike late comer Duke Marquess Earl Viscount Baron
53. Individualism Vs Collectivism personal freedom right to privacy and preserve one’s personal space. Encourage competitions Individual achievement
54. The Empire on which the sun never sets Colony all over the world Superior than other nations Never apologize easily Never face their faults
56. AltonTowersofficialwebstie.(n.d.)RetrievedOctober26,2009fromhttp://www.altontowers.com/ B. Vanessa. (2007). British language & culture. 2nd. Footscray, Vic.: Lonely Planet BBC News(2007) Harry Potter theme park planned. Retrieved October 26, 2009 from http://news.bbc.co.uk/2/hi/entertainment/6706939.stm B&B My guest Bed and Breakfast UK. (2009) Retrieved October 26, 2009 from http://www.beduk.co.uk/frameset.html BlackpoolPleasureBeachofficialwebsite(2009)RetrievedOctober26,2009fromhttp://www.blackpoolpleasurebeach.com/ Buildings and Landmarks in London. (2009) Retrieved October 26, 2009 from http://www.woodlands-junior.kent.sch.uk/customs/questions/london/buildings.htm#1 Celebrating the UK’s National Days (2006) Retrieved October 26, 2009 fromhttp://www.woodlands-junior.kent.sch.uk/customs/blog/2006/03/celebrating-uks-national-days.html Colonial HilliamsburgIntroduction to Eighteenth-Century Clothing. (2009) Retrieved October 26, 2009 fromhttp://www.history.org/history/clothing/intro/index.cfm Daily Life in Britain. (2009) Retrieved October 26, 2009 from http://www.woodlands-junior.kent.sch.uk/customs/questions/index/dailylife.htm Else & Davide (2007) British Language & Culture. Australia: Lonely Planet Publications Pty Ltd. EruoDocs(2009) History of the United Kingdom: Primary Documents. Retrieved October 26, 2009 fromhttp://eudocs.lib.byu.edu/index.php/History_of_the_United_Kingdom:_Primary_Documents
57. FA cup(2009) FA cup. Retrieved October 26, 2009 fromhttp://www.thefa.com/ Facts and Information about UK. (2009) Retrieved October 26, 2009 from http://www.woodlands-junior.kent.sch.uk/customs/questions/index/introduction.htm G.Turner, (1996). British cultural studies : an introduction (2nd Edition) .New York, N.Y. : Routledge. Harry Potter(2007) Harry Potter and the Order of Phoenix. Retrieved October 26, 2009 fromhttp://www.harrypotterorderofthephoenix.com/ Holidays and Notable Special Days in Great Britain (2009) Retrieved October 26, 2009 fromhttp://www.woodlands-junior.kent.sch.uk/customs/holidays.html JJB Sports Sportswear, Trainers, Football Boots and Sports Equipment, Serious About Sport. (n.d.) RetrievedOctober 26, 2009 fromhttp://www.jjbsports.com/ Jones P., & Pizam A.(1993) The International Hospitality Industry. Organizational and Operational Issues. England: Longman Group Limited Life and culture The British Royal Family(2009). RetrievedOctober 26, 2009 fromhttp://www.woodlands-junior.kent.sch.uk/customs/questions/royal/index.htm London2012Olympicofficialsite(2009)RetrievedOctober26,2009fromhttp://www.london2012.com/ Miall A. & Milsted D.(2002)The Xenophobe’s Guide to the English.HongKong:Joint PublishingCompany Nash E. N. and Newth A. M. (1972) Britain in the modern world The twentieth century. Great Britain: Penguin Books. Premier League (2009) Premier League. http://www.premierleague.com/page/Home/0,,12306,00.html
58. Royal Palace and Castle. (2009) Retrieved October 26, 2009 fromhttp://www.woodlands-junior.kent.sch.uk/customs/questions/castles.htm Stella McCartney Parfums Stella McCartney Perfumes (2009). Retrieved October 26, 2009 from http://www.stellamccartney-parfums.com/ The Beatles (2009) . Retrieved October 26, 2009 fromhttp://www.thebeatles.com/#/ TheBeatlesCafé.(2006)RetrievedOctober26,2009fromhttp://www.beatlescafe.by/en/ TheBeatlesStory.(2009)RetrievedOctober26,2009fromhttp://www.london2012.com/ The People of Britain Today. (2009) Retrieved October 26, 2009 from http://www.woodlands-junior.kent.sch.uk/customs/questions/index/people.htm The British Royal Family. (2009) Retrieved October 26, 2009 from http://www.woodlands-junior.kent.sch.uk/customs/questions/royal/index.htm The Wizarding World of Harry Potter(2009) Universal Orlando Resort. Retrieved October 26, 2009 fromhttp://www.universalorlandoresort.com/harrypotter/ Tourist Attractions in the UK (2009) Retrieved October 26, 2009 fromhttp://www.woodlands-junior.kent.sch.uk/customs/questions/sightseeing.htm Tower of London. (2009) Retrieved October 26, 2009 fromhttp://www.woodlands-unior.kent.sch.uk/customs/questions/london/tower.htm
59. Trooping the Colour (2009) Retrieved October 26, 2009 from http://www.woodlands-junior.kent.sch.uk/customs/trooping.html Turner G.(1996) British Cultural Studies. London: Routledge Visit Britain Luxury, accommodation, castle. (n.d.) Retrieved October 26, 2009 from http://www.visitbritain.hk/things-to-see-and-do/interests/luxury-and-relaxation/luxurious-accommodation/stay-in-a-castle1.aspx Vivienne Westwood Perfume. (2009)Retrieved October 26, 2009 from http://www.viviennewestwood.com/flash.php Wimbledon (2009) TheChampions and the all England Lawn tennis club, History of The Championships. Retrieved October 26, 2009 from http://www.wimbledon.org/en_GB/about/history/history.html Wimbledon (2009) The Wimbledon Lawn Tennis Museum. Retrieved October 26, 2009 fromhttp://www.wimbledon.org/en_GB/about/museum/museum_about.html UK’s official travel and accommodation guide. (n.d.) Retrieved October 26, 2009 from http://www.visitbritain.hk/ 張帆(1995) 放浪英倫. 香港:天地圖書有限公司 王皖強(2000) 現代英國大众文化. 北京: 中國經濟出版社 工業革命與法國大革命第四章 (n.d.) Retrieved October 26, 2009 from http://www.sanmin.com.tw/DMForTeacher/%E6%AD%B7%E5%8F%B2/%E4%B8%96%E6%96%87%E5%8F%B2%E4%B8%8A%E5%82%99%E7%AC%AC%E5%9B%9B%E7%AB%A0.htm 英國文化風俗英國商務習俗 (2009)Retrieved October 26, 2009 from http://article.bridgat.com/big5/guide/culture/culture11.html
