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HUBnet
PUrPose
& Policy


           powered by National Field
HUBnet is not jUst
anotHer social network!

It is the global HUB:

A hosted place where trust is inherent,
resources are shared generously and
genuine connection around common goals
supersedes self-branding and promotion.

HUBnet is a safe space to share budding
ideas and work on emerging projects with
peers across the globe.
                                           There are far fewer fire-walls between people,
                                           as a result of the trust built here. Connections
                                           that would otherwise be very difficult, become
                                           natural. This encourages collaboration,
                                           mentorship and idea-exchange.

                                           Functionalities support this, but the success
                                           of this community is not determined by
                                           technology alone, but by the member
                                           experience and interactions.




                                                                       Purpose of HUBnet
sPecifically, HUBnet is:

The purpose is to cultivate     . A platform for connections between like
the conditions of a vibrant       minded individuals (networking, discussions,
global virtual community          mentorship, partnerships).
on HUBnet that mirrors and
enhances the value creation     . An incubator for ideas and emerging projects
and experience of the             (brainstorming, collaborative creation).
physical HUB spaces.
                                . A learning space for sharing and receiving
HUBnet supports local             information and promoting education
teams and members catalyze        (resource reservoir, inspirational portal,
their positive-impact             collaborative real-time educational space).
efforts on a global level via
connections, collaboration,     . Global center for essential HUB member
inspiration, engagement and       actions in the near future (room bookings,
the evolution of their fields      event sign-ups and membership changes).
of practice.                      reservoir, inspirational portal, collaborative
                                  real-time educational space).




                                                             Purpose of HUBnet
Our interactions are guided by the purpose
         and the HUB´s mission with a fun yet serious tone
                 We support each other in realizing enterprising
                 ideas for the world across all 5 continents with
                 the aim of scaling our impact
We post with the aim of action; even if a specific topic is
currently “just” a conversation, it holds within the potential of
converting into action, into an idea or project that one or many

                              We post to create value for each other, we
                              don´t just post anything we think, feel or do
        We are all equally responsible, as members, to give
        and get value as well as keeping the asking/receiving
        with the sharing/collaborating in balance in the long term




                                                                     Principles of interaction
We post to connect to other members, ideas, projects!
 And we are open to serendipity and finding unlikely allies!

              We post to spark conversations about the
              different fields we are working on

                       We post to create meaning of what is
                       happening around us across the globe
                                 We post to share knowledge, opportunities
                                 and to advance our fields of practice
We cultivate a safe space, balanced between
nurturing and challenging, we encourage productive
disagreement when its based on respect

                    We curate the construction of meaning around topics
                    that matter to this community and facilitate a locally
                    embedded and globally connected community




                                                         Principles of interaction
PostinG, commentinG and likinG

                                              What type of post to make?
                                              Depending on the purpose of your post
General                                       (#seeking, #offering, #sharing and
                                              #connecting), choose one of the types of posts
The first step is to introduce yourself        to share a status update in a special way: you
and hash tag the #HUBlocation you are         can post a link, upload a file, share a best
a member at as well as the #topics or         practice, or ask a question for example.
#areas you work on!
                                              There is another format to post called
Keep your messages short and clearly state    “announcement” that only HUB hosts/team
what kind of action is needed from readers.   members use as these posts stick to the top
                                              of the stream.

                                              Where to post? What is visible to whom
                                              and who will get a notification?
                      #HUBlocation
                      #topics                 Depending on the relevance of your post, you
                                              can choose to post to different locations: your
                                              profile, your HUB, other HUBs, your region or
                                              specific projects. Think twice before posting
                                              to HUBnet world stream, as you don´t want
                                              to create noise for others!



                                                  netiquette: description of basic practices
To find these streams and post there, go to

1. Your profile                                    4. The world
When you post to your profile, this will notify   When you click on HUBnet logo and post there,
the people who have subscribed to you.            it will go to all the members in the world.
                                                  Please do not use this feature unless your post
2. Your HUB                                       would be truly relevant to everybody so as not
It’s your default stream when you open            to create noise and spam.
HUBnet (or find it under “Groups on your left
menu”).                                           5. Specific projects
                                                  Search and find the projects on the list that
3. Your region                                    relate to what you are going to post about
Click on “Teams” tab and search the continent     e.g. if you want to share information about a
or city you are looking for -you will also        global sustainability competition, you might
find HUB Candidate Cities and Initiatives in      choose the project called Sustainability and/or
different stages of HUB development where         the Global Competitions and Awards project.
you have incipient communities.                   You should additionally always add tags like
                                                  #sustainability and #competition for people to
                                                  be able to search for content through the hash
                                                  tags.




                                                      netiquette: description of basic practices
@taGGinG and #HasHtaGGinG

Who to @tag?                                       These are examples of some generic
Tagging increases engagement and the reach         hashtags you can use:
of your post, so when you are sharing, asking,
commenting, it is always useful to tag people            #offering       #sharing
                                                               #connecting
who are relevant in the conversation, people
who might know about your request/query or
                                                                      #seeking
people who might find the information useful.      #HUBlocation for posts so that people know
                                                   where you are posting from at a glance
What topics to #hashtag?
When you post or comment on something,             #HowtoHUBnet when you don´t know how
hash tags help the information get indexed         to use something on HUBnet
and remain accessible. If you directly click on
a particular hashtag you will be able to see all   #HUBnet when you talk about the platform
the conversations that have previously been
tagged with the same hashtag, as well as by                #collaboration
                                                                          #newmember
using the “Search” functionality.                                           #sustainability
                                                           #entrepreneurship
                                                                             #innovation
                                                      #impact #innovation
After you type the hashtag (#), the auto-text                              #environment
                                                         #recognition
filler is activated which helps you see if there
is already a hashtag available for the topic you       #connection #investment #education
are about to post on.
                                                   The most used hash tags go to the trending
                                                   topics list on the right of your HUBnet page
If you don’t find the one you want, you can
easily create a new one.

                                                       netiquette: description of basic practices
content, toPics and Profile

Content and topics should be consistent           Profile filling: We need to know who you are and
with the purpose and in line with the             what you are interested in to make your presence
interests of HUB Members. If you are not          more relevant. Remember that you are not easily
sure, check with your local hosts or your         searchable unless your profile is complete and you
Global Virtual Host.                              may miss opportunities to collaborate!

Let´s avoid SPAM in any shape or form.

Stick to one subject per post. If you’d like to
“talk” about different issues, it’s easier for
people to engage on different posts per topic.




                                                      netiquette: description of basic practices
Projects

Some general projects that we’d like to              Naming: A code for naming projects is being
suggest that you join are: “How to HUBnet”,          implemented. For member created projects,
“Global Job and Intern Opportunities”, “Global       please use the pre-text “MP” before the rest
Competitions and Awards”.                            of the name. If instead it is a project related to
                                                     the local community, request your local hosts/
If you’d like to create a new project, first check   team members to start it as they are the ones
the complete project list and then check             entitled to do it and the pre-text of the city
through the search function to make sure             should be included (i.e. HUB Amsterdam events
it doesn’t exist already on HUBnet. If you’re        > HUB AMS Events).
not sure, ask a project creator/admin of an
existing related project to find out if it can be    Curation: The creator and administrators
included in that project or if you should start a    are responsible for curating the project and
new one.                                             hosting it periodically to share, explore, create
                                                     meaning and move forward together.
Creation: To create a project you need to
be willing to host it (or invite others to           Removal: The admin and creator of a project
do it as “admin” of the project), include a          will be requested to remove their project if it
description for the “info” tab outlining the         does not have a dedicated project host, picture
purpose of the project, a photo/picture              and description after 6 weeks of creation or if
that represents it and a folder for files to          there has not been activity for 6 consecutive
be uploaded there. You can choose if your            weeks.
project is public or private but this needs to
be decided at the beginning. Once chosen,
it can only be changed by requesting so on
HUBnet’s “Help&Support” tab.
                                                          netiquette: description of basic practices
Get sUPPort and Give feedBack

Help & Support                                    HowtoHUBnet Project
For strictly technical support when you know      Feel free to ask questions, support each other
how to do something but it does not work          and share practices on how to make the most
(there is a bug), go to the “Help and Support”    of #HUBnet! If you don’t know if this is the right
center run by National Field.                     place to post something, this is what you can do
                                                  in this space:
You will find it located at the bottom right
corner of your screen. This is only for tech      . Ask how to use an App or feature or explain
problems on the platform, not HUB-related           to somebody else: #HUBtoHUBnet
issues.                                           . Share first impressions about the platform:
                                                   #HUBnetfirstimpressions
Feedback Survey                                   . New releases and features:
If you prefer to give more private and detailed    #HUBnetnewfeatures
feedback, you can still fill in the Feedback
Survey (at the bottom of the left menu on         Improvement Poll and API
HUBnet listed as an app).                         We will have a quick poll every two months to
                                                  prioritize the features that are more important
                                                  for HUBs. This will inform the monthly
                                                  follow-up calls with National Field. If you are
                                                  interested in having the API to develop an App
                                                  or special feature, please submit a brief to the
                                                  tech team.



                                                       netiquette: description of basic practices
Commercial Advertising                             Debate
It is not permitted in this community,             Substantive debates and even extreme
although you may share your project and/           disagreements are encouraged since such
or opportunities with other members but            discussions are often highly productive.
it needs to go with a story with it: why you       However, the tone of the messages must
believe this is useful or of interest with other   be maintained at the highest level of
members and it needs to be leveled in your         professionalism: flaming, sarcasm or personal
contributions and conversations (so that you       attacks will not be tolerated. Any complaints
are not only posting information always).          should be sent to the Global Virtual Host
                                                   and will be discussed with the council of
                                                   Local Virtual Hosts, who can take disciplinary
                                                   actions and will inform of any once every two
                                                   months or after an extraordinary meeting.




                                                                                special policies
Surveys and questionnaires                                       Community
Can be shared taking into account the                            This is a closed community of people that share
same principles as with sharing a project                        a purpose, values and principles in the sense
and/or opportunities mentioned above.                            that only members of HUBs around the world
                                                                 are in it. We have created a unique and safe
Job postings                                                     space for you to collaborate; that is why you will
There is a specific project in HUBnet called                     not be able to cross-post and share things to
Global Job Intern Opportunities pecific project                  and from other social platforms automatically.
where you can both, announce an opportunity
or share with people that you are seeking on,                    Private Policy
you could also update your status with it but                    Access the global private policy approved by the
not post it to an entire local HUB or others                     General Assembly of HUBs in April 2012 here.
streams.




Any concerns should be sent to the Global Virtual Host through this form and will be discussed with the council of Local Virtual
Hosts, who can take disciplinary actions and will inform the interested parties and HUBnet´s global community if needed. We
would like to co-create this document with you, so please suggest changes or additions on #HowtoHUBnet project!



                                                                                                           special policies
illustrations by Konstantina Mavroidakos

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Pl Ppresncaetc2
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HUBnet l Purpose and Policy

  • 1. HUBnet PUrPose & Policy powered by National Field
  • 2. HUBnet is not jUst anotHer social network! It is the global HUB: A hosted place where trust is inherent, resources are shared generously and genuine connection around common goals supersedes self-branding and promotion. HUBnet is a safe space to share budding ideas and work on emerging projects with peers across the globe. There are far fewer fire-walls between people, as a result of the trust built here. Connections that would otherwise be very difficult, become natural. This encourages collaboration, mentorship and idea-exchange. Functionalities support this, but the success of this community is not determined by technology alone, but by the member experience and interactions. Purpose of HUBnet
  • 3. sPecifically, HUBnet is: The purpose is to cultivate . A platform for connections between like the conditions of a vibrant minded individuals (networking, discussions, global virtual community mentorship, partnerships). on HUBnet that mirrors and enhances the value creation . An incubator for ideas and emerging projects and experience of the (brainstorming, collaborative creation). physical HUB spaces. . A learning space for sharing and receiving HUBnet supports local information and promoting education teams and members catalyze (resource reservoir, inspirational portal, their positive-impact collaborative real-time educational space). efforts on a global level via connections, collaboration, . Global center for essential HUB member inspiration, engagement and actions in the near future (room bookings, the evolution of their fields event sign-ups and membership changes). of practice. reservoir, inspirational portal, collaborative real-time educational space). Purpose of HUBnet
  • 4. Our interactions are guided by the purpose and the HUB´s mission with a fun yet serious tone We support each other in realizing enterprising ideas for the world across all 5 continents with the aim of scaling our impact We post with the aim of action; even if a specific topic is currently “just” a conversation, it holds within the potential of converting into action, into an idea or project that one or many We post to create value for each other, we don´t just post anything we think, feel or do We are all equally responsible, as members, to give and get value as well as keeping the asking/receiving with the sharing/collaborating in balance in the long term Principles of interaction
  • 5. We post to connect to other members, ideas, projects! And we are open to serendipity and finding unlikely allies! We post to spark conversations about the different fields we are working on We post to create meaning of what is happening around us across the globe We post to share knowledge, opportunities and to advance our fields of practice We cultivate a safe space, balanced between nurturing and challenging, we encourage productive disagreement when its based on respect We curate the construction of meaning around topics that matter to this community and facilitate a locally embedded and globally connected community Principles of interaction
  • 6. PostinG, commentinG and likinG What type of post to make? Depending on the purpose of your post General (#seeking, #offering, #sharing and #connecting), choose one of the types of posts The first step is to introduce yourself to share a status update in a special way: you and hash tag the #HUBlocation you are can post a link, upload a file, share a best a member at as well as the #topics or practice, or ask a question for example. #areas you work on! There is another format to post called Keep your messages short and clearly state “announcement” that only HUB hosts/team what kind of action is needed from readers. members use as these posts stick to the top of the stream. Where to post? What is visible to whom and who will get a notification? #HUBlocation #topics Depending on the relevance of your post, you can choose to post to different locations: your profile, your HUB, other HUBs, your region or specific projects. Think twice before posting to HUBnet world stream, as you don´t want to create noise for others! netiquette: description of basic practices
  • 7. To find these streams and post there, go to 1. Your profile 4. The world When you post to your profile, this will notify When you click on HUBnet logo and post there, the people who have subscribed to you. it will go to all the members in the world. Please do not use this feature unless your post 2. Your HUB would be truly relevant to everybody so as not It’s your default stream when you open to create noise and spam. HUBnet (or find it under “Groups on your left menu”). 5. Specific projects Search and find the projects on the list that 3. Your region relate to what you are going to post about Click on “Teams” tab and search the continent e.g. if you want to share information about a or city you are looking for -you will also global sustainability competition, you might find HUB Candidate Cities and Initiatives in choose the project called Sustainability and/or different stages of HUB development where the Global Competitions and Awards project. you have incipient communities. You should additionally always add tags like #sustainability and #competition for people to be able to search for content through the hash tags. netiquette: description of basic practices
  • 8. @taGGinG and #HasHtaGGinG Who to @tag? These are examples of some generic Tagging increases engagement and the reach hashtags you can use: of your post, so when you are sharing, asking, commenting, it is always useful to tag people #offering #sharing #connecting who are relevant in the conversation, people who might know about your request/query or #seeking people who might find the information useful. #HUBlocation for posts so that people know where you are posting from at a glance What topics to #hashtag? When you post or comment on something, #HowtoHUBnet when you don´t know how hash tags help the information get indexed to use something on HUBnet and remain accessible. If you directly click on a particular hashtag you will be able to see all #HUBnet when you talk about the platform the conversations that have previously been tagged with the same hashtag, as well as by #collaboration #newmember using the “Search” functionality. #sustainability #entrepreneurship #innovation #impact #innovation After you type the hashtag (#), the auto-text #environment #recognition filler is activated which helps you see if there is already a hashtag available for the topic you #connection #investment #education are about to post on. The most used hash tags go to the trending topics list on the right of your HUBnet page If you don’t find the one you want, you can easily create a new one. netiquette: description of basic practices
  • 9. content, toPics and Profile Content and topics should be consistent Profile filling: We need to know who you are and with the purpose and in line with the what you are interested in to make your presence interests of HUB Members. If you are not more relevant. Remember that you are not easily sure, check with your local hosts or your searchable unless your profile is complete and you Global Virtual Host. may miss opportunities to collaborate! Let´s avoid SPAM in any shape or form. Stick to one subject per post. If you’d like to “talk” about different issues, it’s easier for people to engage on different posts per topic. netiquette: description of basic practices
  • 10. Projects Some general projects that we’d like to Naming: A code for naming projects is being suggest that you join are: “How to HUBnet”, implemented. For member created projects, “Global Job and Intern Opportunities”, “Global please use the pre-text “MP” before the rest Competitions and Awards”. of the name. If instead it is a project related to the local community, request your local hosts/ If you’d like to create a new project, first check team members to start it as they are the ones the complete project list and then check entitled to do it and the pre-text of the city through the search function to make sure should be included (i.e. HUB Amsterdam events it doesn’t exist already on HUBnet. If you’re > HUB AMS Events). not sure, ask a project creator/admin of an existing related project to find out if it can be Curation: The creator and administrators included in that project or if you should start a are responsible for curating the project and new one. hosting it periodically to share, explore, create meaning and move forward together. Creation: To create a project you need to be willing to host it (or invite others to Removal: The admin and creator of a project do it as “admin” of the project), include a will be requested to remove their project if it description for the “info” tab outlining the does not have a dedicated project host, picture purpose of the project, a photo/picture and description after 6 weeks of creation or if that represents it and a folder for files to there has not been activity for 6 consecutive be uploaded there. You can choose if your weeks. project is public or private but this needs to be decided at the beginning. Once chosen, it can only be changed by requesting so on HUBnet’s “Help&Support” tab. netiquette: description of basic practices
  • 11. Get sUPPort and Give feedBack Help & Support HowtoHUBnet Project For strictly technical support when you know Feel free to ask questions, support each other how to do something but it does not work and share practices on how to make the most (there is a bug), go to the “Help and Support” of #HUBnet! If you don’t know if this is the right center run by National Field. place to post something, this is what you can do in this space: You will find it located at the bottom right corner of your screen. This is only for tech . Ask how to use an App or feature or explain problems on the platform, not HUB-related to somebody else: #HUBtoHUBnet issues. . Share first impressions about the platform: #HUBnetfirstimpressions Feedback Survey . New releases and features: If you prefer to give more private and detailed #HUBnetnewfeatures feedback, you can still fill in the Feedback Survey (at the bottom of the left menu on Improvement Poll and API HUBnet listed as an app). We will have a quick poll every two months to prioritize the features that are more important for HUBs. This will inform the monthly follow-up calls with National Field. If you are interested in having the API to develop an App or special feature, please submit a brief to the tech team. netiquette: description of basic practices
  • 12. Commercial Advertising Debate It is not permitted in this community, Substantive debates and even extreme although you may share your project and/ disagreements are encouraged since such or opportunities with other members but discussions are often highly productive. it needs to go with a story with it: why you However, the tone of the messages must believe this is useful or of interest with other be maintained at the highest level of members and it needs to be leveled in your professionalism: flaming, sarcasm or personal contributions and conversations (so that you attacks will not be tolerated. Any complaints are not only posting information always). should be sent to the Global Virtual Host and will be discussed with the council of Local Virtual Hosts, who can take disciplinary actions and will inform of any once every two months or after an extraordinary meeting. special policies
  • 13. Surveys and questionnaires Community Can be shared taking into account the This is a closed community of people that share same principles as with sharing a project a purpose, values and principles in the sense and/or opportunities mentioned above. that only members of HUBs around the world are in it. We have created a unique and safe Job postings space for you to collaborate; that is why you will There is a specific project in HUBnet called not be able to cross-post and share things to Global Job Intern Opportunities pecific project and from other social platforms automatically. where you can both, announce an opportunity or share with people that you are seeking on, Private Policy you could also update your status with it but Access the global private policy approved by the not post it to an entire local HUB or others General Assembly of HUBs in April 2012 here. streams. Any concerns should be sent to the Global Virtual Host through this form and will be discussed with the council of Local Virtual Hosts, who can take disciplinary actions and will inform the interested parties and HUBnet´s global community if needed. We would like to co-create this document with you, so please suggest changes or additions on #HowtoHUBnet project! special policies