1. By: Alaa’ Amr Amin & MohanadYehia

2.  Definition.
 Important aspects.
 Certificates.

3.  Quality is quality, something that you know,
but you can not describe.

4.  Applicability.
 Design.
 Meet requirements.
 Cost.
 Safety.
 Compatibility .

5.  ISO 9000 (International Standards
Organization).
 FDA(Food and Drug Administration).
 CSA(Canadian Standards
Association).