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Social Wedding Websites:
   Project Takeaways



 Erik Eliason, Alex Frey, Yohanes Frezgi
Business Case


Context:
-Couples typically build wedding websites 6 months before the event
-Current solutions are poorly designed, require significant time to
build, and don’t leverage any social or mobile features

Potential Solution:
-We believe that brides would like to build their wedding website
seamlessly by leveraging Facebook and other social features. These
assumptions are further explained on the next slide.
Business Objective

Test the following hypotheses

       Hypotheses                                Potential Implications
                              ‣ Reverse auction for vendors utilizing pictures
   A. Brides base vendor      ‣ Inspiration boards that help brides identify themes or ideas for
   decisions on pictures        their wedding
                              ‣ Vendor selection based pictures

                              ‣ Wedding reviews for vendors and venue with an emphasis on
  B. Brides would like more     friends reviews (Yelp for weddings)
     social integration in
        wedding tools         ‣ Engagement or save the date announcements with nice design
                                (Paperless Post on Facebook)

    C. Current planning
        tools do not          ‣ Simplified project management tools designed for managing
     sufficiently meet          weddings
        brides needs

                              ‣ Wedding reviews for vendors and venue with an emphasis on
 D. Brides want transparent     friends reviews (Yelp for weddings)
  tools to find venues and
           vendors            ‣ Engagement or save the date announcements with nice design
                                (Paperless Post on Facebook)
Tools to Test Hypotheses


1. Customer Interviews

2. Wireframes

3. A/B Facebook Ad Tests
1. Customer Interviews
                         Quote                             Key Learnings
            “Vendor selection was a huge pain     Brides use planning
             point for me. In the existing         substitutes like excel and
             industry structure vendors are        google docs rather than
             incentive to provide no details on    tools from established sites
             price or capabilities because they    to allow them to collaborate
             want a conversation in which they     with friends
  Janet      can up sell you on things that you   There is a segment of
  Zhou       do not want”                          practical brides who are
                                                   underserved by current
                                                   options


           “I have an account on TheKnot.com      Current wedding planning
             but it was overwhelming and I         sites feel overwhelming and
                                                   are very web 1.0
             didn’t find any of my vendors
             there…… I found my vendors by        Brides value advice from
             asking friends on Facebook”           friends

  Naiomi
  Bisram
2. Wireframes
Testing Hypothesis A: Brides base vendor decisions on pictures


            1. Inspiration Boards on                     2. HotorNot for Weddings
                    Facebook




    Customer Demo Feedback
     ‣ Pictures are not primary factor in vendor selection decisions
     ‣ Brides do not perceive collecting pictures and inspiration boards from
     multiple vendors as a pain point. They enjoy a non-linear design process.
     ‣ Neither offering would be compelling better than current solutions
3. Facebook Advertising
                                                                        Testing
                             CTR    CPC     Conversion   Cost Per       Hypothesis
                                               Rate       Email
  “FREE
 Wedding
                                                                        B. Brides would
                             .09%   $0.07      21%        $0.35         like more social
 Profile”
                                                                        integration in
                                                                        wedding tools

    “Free                                                               C. Current
  Wedding                    .03%   $0.68      18%       $3.75          planning
  Planning”
                                                                        tools do not
                                                                        sufficiently meet
                                                                        brides needs
 “Find your
   dream
                             .04%   $0.76      9%        $9.00          D. Brides want
  Venue!”                                                               transparent tools
                                                                        to find venues and
                                                                        vendors


‣ Harder to economically acquire customers for planning tools + vendor selection
because of pre-existing relationships w/ other sites


              PIVOT(!): free + simple wedding sites are something that engaged
                                      brides are seeking
Research Website (Part I of III)
Note: The research website was used in conjunction with Facebook advertising tests.


                    1. Landing Page: Learn + Sign up




        Tagline

        Benefits

  Call-to-action




Facebook Connect Integration         Email Signup Form
                                                                Popularity Principle
Captured data such as name,          Capture email and time
                                                                Leveraged Facebook Facepile
 profile picture, email, location      stamp
                                                                  plugin to display Facebook
 (city and country) and time stamp
                                                                  friends that have signed up
                                                                  for the website
Research Website (Part II of III)
       2. Confirmation Page: Based on Registration Type

            A. Registered with Facebook           B. Registered with Email




                                          -Or -

                                                  Standard welcome
                                                    due to lack of data




Personalized welcome including
 name and picture using Facebook
 Connect.
Research Website (Part III of III)

        3. Share: Tell Your Friends on Twitter and Facebook




   Tweet to Followers                                             Share with Facebook Friends




Javascript popup with automated message “I just      Javascript popup using fb:invite function.
  discovered #wedhop! Build your wedding website in
  under 60 seconds. http://t.co/G2rKwnH via @wedhop”
Status

Progress Made:                       Next Steps:
1. Hypothesis Testing:               1. Wireframe Demo
Determined that vendor selection     -Build wireframes with each step of
through photos and planning          the signup and website creation
tools are not strongest demand.      processes.
2. Landing Page:                     -Continue customer interviews
-Built landing page which captured   regarding product features
data from Facebook Connect or        2. Define Data Flow
Email form                           -Spec out data flows for beta
-Built database to store data from   website and structure of database
users
3. Test Demand:                      3. Continue Email Acquisitions
Acquired over 100 emails in 4        -Continue to optimize Facebook ads
days at ~$0.50/email.                and acquire 2,000 emails prior to
                                     launch.
RESULT: move forward with
wedding website creator

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wedhop learnings

  • 1. Social Wedding Websites: Project Takeaways Erik Eliason, Alex Frey, Yohanes Frezgi
  • 2. Business Case Context: -Couples typically build wedding websites 6 months before the event -Current solutions are poorly designed, require significant time to build, and don’t leverage any social or mobile features Potential Solution: -We believe that brides would like to build their wedding website seamlessly by leveraging Facebook and other social features. These assumptions are further explained on the next slide.
  • 3. Business Objective Test the following hypotheses Hypotheses Potential Implications ‣ Reverse auction for vendors utilizing pictures A. Brides base vendor ‣ Inspiration boards that help brides identify themes or ideas for decisions on pictures their wedding ‣ Vendor selection based pictures ‣ Wedding reviews for vendors and venue with an emphasis on B. Brides would like more friends reviews (Yelp for weddings) social integration in wedding tools ‣ Engagement or save the date announcements with nice design (Paperless Post on Facebook) C. Current planning tools do not ‣ Simplified project management tools designed for managing sufficiently meet weddings brides needs ‣ Wedding reviews for vendors and venue with an emphasis on D. Brides want transparent friends reviews (Yelp for weddings) tools to find venues and vendors ‣ Engagement or save the date announcements with nice design (Paperless Post on Facebook)
  • 4. Tools to Test Hypotheses 1. Customer Interviews 2. Wireframes 3. A/B Facebook Ad Tests
  • 5. 1. Customer Interviews Quote Key Learnings “Vendor selection was a huge pain Brides use planning point for me. In the existing substitutes like excel and industry structure vendors are google docs rather than incentive to provide no details on tools from established sites price or capabilities because they to allow them to collaborate want a conversation in which they with friends Janet can up sell you on things that you There is a segment of Zhou do not want” practical brides who are underserved by current options “I have an account on TheKnot.com Current wedding planning but it was overwhelming and I sites feel overwhelming and are very web 1.0 didn’t find any of my vendors there…… I found my vendors by Brides value advice from asking friends on Facebook” friends Naiomi Bisram
  • 6. 2. Wireframes Testing Hypothesis A: Brides base vendor decisions on pictures 1. Inspiration Boards on 2. HotorNot for Weddings Facebook Customer Demo Feedback ‣ Pictures are not primary factor in vendor selection decisions ‣ Brides do not perceive collecting pictures and inspiration boards from multiple vendors as a pain point. They enjoy a non-linear design process. ‣ Neither offering would be compelling better than current solutions
  • 7. 3. Facebook Advertising Testing CTR CPC Conversion Cost Per Hypothesis Rate Email “FREE Wedding B. Brides would .09% $0.07 21% $0.35 like more social Profile” integration in wedding tools “Free C. Current Wedding .03% $0.68 18% $3.75 planning Planning” tools do not sufficiently meet brides needs “Find your dream .04% $0.76 9% $9.00 D. Brides want Venue!” transparent tools to find venues and vendors ‣ Harder to economically acquire customers for planning tools + vendor selection because of pre-existing relationships w/ other sites PIVOT(!): free + simple wedding sites are something that engaged brides are seeking
  • 8. Research Website (Part I of III) Note: The research website was used in conjunction with Facebook advertising tests. 1. Landing Page: Learn + Sign up Tagline Benefits Call-to-action Facebook Connect Integration Email Signup Form Popularity Principle Captured data such as name, Capture email and time Leveraged Facebook Facepile profile picture, email, location stamp plugin to display Facebook (city and country) and time stamp friends that have signed up for the website
  • 9. Research Website (Part II of III) 2. Confirmation Page: Based on Registration Type A. Registered with Facebook B. Registered with Email -Or - Standard welcome due to lack of data Personalized welcome including name and picture using Facebook Connect.
  • 10. Research Website (Part III of III) 3. Share: Tell Your Friends on Twitter and Facebook Tweet to Followers Share with Facebook Friends Javascript popup with automated message “I just Javascript popup using fb:invite function. discovered #wedhop! Build your wedding website in under 60 seconds. http://t.co/G2rKwnH via @wedhop”
  • 11. Status Progress Made: Next Steps: 1. Hypothesis Testing: 1. Wireframe Demo Determined that vendor selection -Build wireframes with each step of through photos and planning the signup and website creation tools are not strongest demand. processes. 2. Landing Page: -Continue customer interviews -Built landing page which captured regarding product features data from Facebook Connect or 2. Define Data Flow Email form -Spec out data flows for beta -Built database to store data from website and structure of database users 3. Test Demand: 3. Continue Email Acquisitions Acquired over 100 emails in 4 -Continue to optimize Facebook ads days at ~$0.50/email. and acquire 2,000 emails prior to launch. RESULT: move forward with wedding website creator