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Analytics that GSD
       Let’s stop wasting time



       MIKE PANTOLIANO


http://slidesha.re/R1L6Dg
Hi, I’m Mike



MICHAEL PANTOLIANO
  Web Marketing Consultant

  mike.pantoliano@distilled.net

  @MikeCP
Michael Pantoliano | @MikeCP
Image: http://factoryjoe.com/blog/
First: Let‟s Close Our Web
Analytics
http://theleanstartup.com/
Michael Pantoliano | @MikeCP
Image ganked defiantly from http://theleanstartup.com/
Beware of Vanity Metrics
Time on   Bounce
                         Site?     Rate?




Conversions?

               Visits?
<script type="text/javascript">

      var _gaq = _gaq || [];
      _gaq.push(['_setAccount', 'UA-XXXXXX-X']);
      _gaq.push(['_trackPageview']);




  Michael Pantoliano | @MikeCP
We can customize the crap out
of Google Analytics
Michael Pantoliano | @MikeCP
All Startups ≠ Same
All Analytics ≠ Same
Analytics Presentations ≠ Same
Right Now We‟re Here




     Define                                              Segment /
                                        Establish KPIs
    Business          Identify Goals                      Measure
                                          & Targets
   Objectives                                            Outcomes




  We‟re not covering this




Michael Pantoliano | @MikeCP
Setting Goals
URL Destination        Time on Site   Page Depth   Events




Michael Pantoliano | @MikeCP
Setting Goals

                               Transactions




            GA eCommerce Tracking Setup Instructions http://dis.tl/VeqISj

Michael Pantoliano | @MikeCP
http://getcomparisons.com
Goal?

                                    Mini-goal?




       Mini-goal?



http://getcomparisons.com
Now We‟re
                                            Here



     Define                                              Segment /
                                        Establish KPIs
    Business           Identify Goals                     Measure
                                          & Targets
   Objectives                                            Outcomes




Michael Pantoliano | @MikeCP
Goal:
                                    “The best thing to measure the
                                    growth rate of is revenue. The
                                    next best, for startups that aren't
                                    charging initially, is active
                                    users.”

                                    KPI:
                                    “A good growth rate during YC is
                                    5-7% a week. If you can hit 10% a
                                    week you're doing exceptionally
                                    well. If you can only manage 1%,
                                    it's a sign you haven't yet figured
           (pretty smart dude)      out what you're doing.”


http://paulgraham.com/growth.html
Michael Pantoliano | @MikeCP
Revenue is easy
How To Define “Active Users”?
Michael Pantoliano | @MikeCP
We‟ll come
back to the
  „how‟
Access & Speed
…And Finally




     Define                                             Segment /
                                       Establish KPIs
    Business          Identify Goals                     Measure
                                         & Targets
   Objectives                                           Outcomes




Michael Pantoliano | @MikeCP
Some of the Basics
Custom Reports Make Life
Easier
Analyzing



    Acquisition                Behavior   Outcome




Michael Pantoliano | @MikeCP
Outcomes?


                          Behavior
Acquisition
Outcomes?


                          Behavior
Acquisition
Outcomes?
                Custom
                Report:
              Much Better   Behavior
Acquisition
Custom Variables
_setCustomVar(
  index,        // Slots 1 - 5
  name,
  value,
  opt_scope    // 1, 2, or 3
)


 Documentation: http://dis.tl/IAPDfp

Michael Pantoliano | @MikeCP
_gaq.push(['_setCustomVar',
    1,
   'Section',
   'Life & Style’,
    3
 ]);


Michael Pantoliano | @MikeCP
_gaq.push(['_setCustomVar',
    1,
   'Funnel',
   'Abandoned',
    2
 ]);


Michael Pantoliano | @MikeCP
_gaq.push(['_setCustomVar',
    1,
   'Gender',
   'Male',
    1
 ]);


Michael Pantoliano | @MikeCP
Name                  Value


  Active User                    Yes, No
   Logged In                     Yes, No
  Join Month                   05, 06, etc.
     Author                    John, Steph
  # of Orders                   1,10, etc.
    Recency                    Days/Months
Michael Pantoliano | @MikeCP
<script type="text/javascript">

var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-xxxxxx-XX']);
_gaq.push(['_setCustomVar', 1, 'user_type', '<?php echo $_GET["active"]; ?>', 1]);
_gaq.push(['_trackPageview']);




   Michael Pantoliano | @MikeCP
Michael Pantoliano | @MikeCP
Events
_trackEvent(
   category,
   action,
   opt_label,
   opt_value,
   opt_noninteraction
)

 Documentation: http://dis.tl/RmJ4Qg

Michael Pantoliano | @MikeCP
<p onload=“_gaq.push(['_trackEvent', 'Checkout Errors', 'Please enter valid
   payment information.’]);”>Please enter valid payment information.</p>



Michael Pantoliano | @MikeCP
GA Content Experiments
#Measure
Michael Pantoliano | @MikeCP
Shoulda Had Alerts Set Up
http://dis.tl/URQ60W 55+ Custom Alerts (LunaMetrics)
Multi-Channel Funnels




Michael Pantoliano | @MikeCP
Assisted Conversions Report
Adjusted Bounce Rate

var _gaq = _gaq || [];
 _gaq.push(['_setAccount', 'UA-XXXXXXX-1']);
 _gaq.push(['_trackPageview']);
 setTimeout("_gaq.push(['_trackEvent', '15_seconds', 'read'])",15000);




 http://dis.tl/Veijhz

 Michael Pantoliano | @MikeCP
Thanks!



MICHAEL PANTOLIANO
  Web Marketing Consultant

  mike.pantoliano@distilled.net

  @MikeCP

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H/F University Presents: Growth Hacks - Mike Pantoliano

Notas del editor

  1. When you eventually start generating revenue, your active users # should have a direct relationship with revenue figures