SlideShare una empresa de Scribd logo
1 de 20
Descargar para leer sin conexión
Panel Research




Ask	
  your	
  customers	
  to	
  the	
  table	
  
The world has changed




                        2	
  
Consumers have changed




•    More	
  skep4cal	
  
•    Want	
  to	
  be	
  engaged	
  
•    Willing	
  and	
  able	
  to	
  share	
  informa4on	
  
•    Word	
  of	
  mouth	
  is	
  important	
  
•    Use	
  mul4ple	
  informa4on	
  sources	
  
                                                               3	
  
Research must change




                       4	
  
What is panel research


              Panel	
  research	
  is	
  
              Web-­‐based,	
  drawing	
  
              on	
  large	
  databases	
  of	
  
              interested	
  par4cipants.	
  

              It	
  is	
  research	
  with	
  
              greater	
  depth,	
  
              producing	
  more	
  
              ac#onable	
  data.	
  




                                                   5	
  
The advantages




Overcomes	
  built-­‐in	
  biases	
  and	
  limita4ons	
  of	
  conven4onal	
  research	
  	
  

                                                                                                  6	
  
How it compares

            Panel	
  surveys	
               Telephone	
  surveys	
  




•	
  Interac#ve	
  	
  	
  	
              •	
  One-­‐way	
  
•	
  Mul#ple	
  contacts	
  	
  	
  	
     •	
  Snapshot	
  in	
  #me	
  
•	
  Richer	
  ques#ons	
                  •	
  Simple	
  ques#ons	
  


                                                                            7	
  
How about focus groups

     Online	
  focus	
  groups	
                      Live	
  focus	
  groups	
  




•	
  Larger,	
  more	
  groups	
  	
  	
  	
     •	
  Groups	
  of	
  8	
  to	
  10	
  
•	
  Target	
  par#cipants	
                     •	
  Screen	
  for	
  selec#on	
  
•	
  Not	
  geographically	
  limited	
          •	
  Restricted	
  by	
  geography	
  
•	
  Itera#ve	
  conversa#ons	
                  •	
  90-­‐minute	
  sessions	
  

                                                                                          8	
  
Panel research values




                        9	
  
What we do


  Customers	
                Voters	
  



Online	
  surveys	
     Focus	
  groups	
  



   Marke4ng	
           Public	
  Policies	
  

                                                 10	
  
How does it work?


                                         Influen4als	
  




Influen#als	
  are	
  people	
  who	
  are	
  well-­‐read,	
  	
  
   knowledgeable	
  and	
  willing	
  to	
  share	
  	
  


                                                                    11	
  
Quantitative studies




•  Collect	
  meaningful,	
  ac4onable	
  informa4on	
  
•  ID	
  demographics,	
  behaviors,	
  Inflluen4als	
  
•  Opt-­‐in	
  permission	
  for	
  future	
  research	
  


                                                             12	
  
Segment findings




    Panel	
  sizes	
  large	
  enough	
  to	
  assess	
  	
  
        a	
  market,	
  state	
  or	
  region	
  

                                                                13	
  
Qualitative studies



          Influen4als	
  




 Online	
  focus	
  groups	
  of	
  
  up	
  to	
  20	
  persons	
  each	
  
in	
  72-­‐hour	
  conversa#ons	
  


                                          14	
  
Informed marketing, branding


          Strategic	
  
         approach	
  

         Constant	
  
          updates	
  

            Clear	
  
        messaging	
  

         Targeted	
  
         advocacy	
  



                               15	
  
Time IS money


           Customer	
  
               focus	
  
         Streamlines	
  
            decision-­‐
             making	
  
            Reduces	
  
          guesswork	
  
                  Cuts	
  	
  
           soO-­‐costs	
  



                                 16	
  
Good match with social media




                               17	
  
Panels foster engagement




                           18	
  
Why panels work




Customers	
  want	
  to	
  be	
  asked	
  and	
  be	
  involved.	
  
Clients	
  need	
  efficient	
  way	
  to	
  engage	
  customers.	
  



                                                                       19	
  
What do you want?

                               OR




Ask	
  your	
  consumers	
  to	
  the	
  table.	
  
       Panel	
  research	
  can	
  help.	
  
                                                      20	
  

Más contenido relacionado

Similar a Ask Customers to the Table with Panel Research

Market Research and Knowledge Management
Market Research and Knowledge ManagementMarket Research and Knowledge Management
Market Research and Knowledge Managementrotciv
 
Navigating Qualitative Research: New & Different Ideas
Navigating Qualitative Research: New & Different IdeasNavigating Qualitative Research: New & Different Ideas
Navigating Qualitative Research: New & Different IdeasM/A/R/C Research
 
5 ways innovative brands leverage social data insights (1)
5 ways innovative brands leverage social data insights (1)5 ways innovative brands leverage social data insights (1)
5 ways innovative brands leverage social data insights (1)Cision
 
Testing your messages with focus groups
Testing your messages with focus groupsTesting your messages with focus groups
Testing your messages with focus groupsCharityComms
 
How organisations are considering their audience in business decisions
How organisations are considering their audience in business decisionsHow organisations are considering their audience in business decisions
How organisations are considering their audience in business decisionsEmpathy
 
Trends In Qualitative Market Research / Marketing Research
Trends In Qualitative Market Research / Marketing ResearchTrends In Qualitative Market Research / Marketing Research
Trends In Qualitative Market Research / Marketing Researchnibraspk
 
OpenQ webinar 8/27/12 SafeGuard SAFE social
OpenQ webinar 8/27/12 SafeGuard SAFE socialOpenQ webinar 8/27/12 SafeGuard SAFE social
OpenQ webinar 8/27/12 SafeGuard SAFE socialeaopenq
 
Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013
Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013
Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013Dan Arra
 
Breaking the rules of Consumer Research
Breaking the rules of Consumer ResearchBreaking the rules of Consumer Research
Breaking the rules of Consumer ResearchChris Middleton
 
How to Develop an Integrated Marketing Strategy
How to Develop an Integrated Marketing StrategyHow to Develop an Integrated Marketing Strategy
How to Develop an Integrated Marketing StrategyRapleaf
 
Truth McCann Credentials Presentation
Truth McCann Credentials PresentationTruth McCann Credentials Presentation
Truth McCann Credentials PresentationTruth McCann
 
How Philips develops an online shopping strategy using social analytics
How Philips develops an online shopping strategy using social analyticsHow Philips develops an online shopping strategy using social analytics
How Philips develops an online shopping strategy using social analyticsFloris Regouin
 
Mobile UX London 2016 Conference Workshop - Chi Chung Tsang - User Research
Mobile UX London 2016 Conference Workshop - Chi Chung Tsang - User ResearchMobile UX London 2016 Conference Workshop - Chi Chung Tsang - User Research
Mobile UX London 2016 Conference Workshop - Chi Chung Tsang - User ResearchNaveed R
 
Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...
Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...
Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...Gigi Johnson
 
How to use market research to help drive your business forward
How to use market research to help drive your business forwardHow to use market research to help drive your business forward
How to use market research to help drive your business forwardDavid Jones
 
Making Every Dollar Count in Healthcare Marketing
Making Every Dollar Count in Healthcare MarketingMaking Every Dollar Count in Healthcare Marketing
Making Every Dollar Count in Healthcare MarketingGrey Matter Marketing
 
KaplanResearch Quatitative Research Capabilities
KaplanResearch Quatitative Research CapabilitiesKaplanResearch Quatitative Research Capabilities
KaplanResearch Quatitative Research CapabilitiesJack Jackson
 
Discover! Find marketing opportunities to grow sales, market share, and comp...
Discover!  Find marketing opportunities to grow sales, market share, and comp...Discover!  Find marketing opportunities to grow sales, market share, and comp...
Discover! Find marketing opportunities to grow sales, market share, and comp...Tom Brown ✪STRATEGY RESEARCH
 

Similar a Ask Customers to the Table with Panel Research (20)

Market Research and Knowledge Management
Market Research and Knowledge ManagementMarket Research and Knowledge Management
Market Research and Knowledge Management
 
Navigating Qualitative Research: New & Different Ideas
Navigating Qualitative Research: New & Different IdeasNavigating Qualitative Research: New & Different Ideas
Navigating Qualitative Research: New & Different Ideas
 
5 ways innovative brands leverage social data insights (1)
5 ways innovative brands leverage social data insights (1)5 ways innovative brands leverage social data insights (1)
5 ways innovative brands leverage social data insights (1)
 
Testing your messages with focus groups
Testing your messages with focus groupsTesting your messages with focus groups
Testing your messages with focus groups
 
How organisations are considering their audience in business decisions
How organisations are considering their audience in business decisionsHow organisations are considering their audience in business decisions
How organisations are considering their audience in business decisions
 
Trends In Qualitative Market Research / Marketing Research
Trends In Qualitative Market Research / Marketing ResearchTrends In Qualitative Market Research / Marketing Research
Trends In Qualitative Market Research / Marketing Research
 
OpenQ webinar 8/27/12 SafeGuard SAFE social
OpenQ webinar 8/27/12 SafeGuard SAFE socialOpenQ webinar 8/27/12 SafeGuard SAFE social
OpenQ webinar 8/27/12 SafeGuard SAFE social
 
Digital Strategy: Week Three
Digital Strategy: Week ThreeDigital Strategy: Week Three
Digital Strategy: Week Three
 
Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013
Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013
Macadamian - Product Camp - Top10 researchsecretswebinar dan_arra_march,2013
 
Breaking the rules of Consumer Research
Breaking the rules of Consumer ResearchBreaking the rules of Consumer Research
Breaking the rules of Consumer Research
 
How to Develop an Integrated Marketing Strategy
How to Develop an Integrated Marketing StrategyHow to Develop an Integrated Marketing Strategy
How to Develop an Integrated Marketing Strategy
 
Truth McCann Credentials Presentation
Truth McCann Credentials PresentationTruth McCann Credentials Presentation
Truth McCann Credentials Presentation
 
Chrissann G
Chrissann GChrissann G
Chrissann G
 
How Philips develops an online shopping strategy using social analytics
How Philips develops an online shopping strategy using social analyticsHow Philips develops an online shopping strategy using social analytics
How Philips develops an online shopping strategy using social analytics
 
Mobile UX London 2016 Conference Workshop - Chi Chung Tsang - User Research
Mobile UX London 2016 Conference Workshop - Chi Chung Tsang - User ResearchMobile UX London 2016 Conference Workshop - Chi Chung Tsang - User Research
Mobile UX London 2016 Conference Workshop - Chi Chung Tsang - User Research
 
Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...
Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...
Messy Research: How to Make Qualitative Data Quantifiable and Make Messy Data...
 
How to use market research to help drive your business forward
How to use market research to help drive your business forwardHow to use market research to help drive your business forward
How to use market research to help drive your business forward
 
Making Every Dollar Count in Healthcare Marketing
Making Every Dollar Count in Healthcare MarketingMaking Every Dollar Count in Healthcare Marketing
Making Every Dollar Count in Healthcare Marketing
 
KaplanResearch Quatitative Research Capabilities
KaplanResearch Quatitative Research CapabilitiesKaplanResearch Quatitative Research Capabilities
KaplanResearch Quatitative Research Capabilities
 
Discover! Find marketing opportunities to grow sales, market share, and comp...
Discover!  Find marketing opportunities to grow sales, market share, and comp...Discover!  Find marketing opportunities to grow sales, market share, and comp...
Discover! Find marketing opportunities to grow sales, market share, and comp...
 

Último

Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 

Último (20)

Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 

Ask Customers to the Table with Panel Research

  • 1. Panel Research Ask  your  customers  to  the  table  
  • 2. The world has changed 2  
  • 3. Consumers have changed •  More  skep4cal   •  Want  to  be  engaged   •  Willing  and  able  to  share  informa4on   •  Word  of  mouth  is  important   •  Use  mul4ple  informa4on  sources   3  
  • 5. What is panel research Panel  research  is   Web-­‐based,  drawing   on  large  databases  of   interested  par4cipants.   It  is  research  with   greater  depth,   producing  more   ac#onable  data.   5  
  • 6. The advantages Overcomes  built-­‐in  biases  and  limita4ons  of  conven4onal  research     6  
  • 7. How it compares Panel  surveys   Telephone  surveys   •  Interac#ve         •  One-­‐way   •  Mul#ple  contacts         •  Snapshot  in  #me   •  Richer  ques#ons   •  Simple  ques#ons   7  
  • 8. How about focus groups Online  focus  groups   Live  focus  groups   •  Larger,  more  groups         •  Groups  of  8  to  10   •  Target  par#cipants   •  Screen  for  selec#on   •  Not  geographically  limited   •  Restricted  by  geography   •  Itera#ve  conversa#ons   •  90-­‐minute  sessions   8  
  • 10. What we do Customers   Voters   Online  surveys   Focus  groups   Marke4ng   Public  Policies   10  
  • 11. How does it work? Influen4als   Influen#als  are  people  who  are  well-­‐read,     knowledgeable  and  willing  to  share     11  
  • 12. Quantitative studies •  Collect  meaningful,  ac4onable  informa4on   •  ID  demographics,  behaviors,  Inflluen4als   •  Opt-­‐in  permission  for  future  research   12  
  • 13. Segment findings Panel  sizes  large  enough  to  assess     a  market,  state  or  region   13  
  • 14. Qualitative studies Influen4als   Online  focus  groups  of   up  to  20  persons  each   in  72-­‐hour  conversa#ons   14  
  • 15. Informed marketing, branding Strategic   approach   Constant   updates   Clear   messaging   Targeted   advocacy   15  
  • 16. Time IS money Customer   focus   Streamlines   decision-­‐ making   Reduces   guesswork   Cuts     soO-­‐costs   16  
  • 17. Good match with social media 17  
  • 19. Why panels work Customers  want  to  be  asked  and  be  involved.   Clients  need  efficient  way  to  engage  customers.   19  
  • 20. What do you want? OR Ask  your  consumers  to  the  table.   Panel  research  can  help.   20