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Week 3
- 2. The rules of engagement . . .
• Listen, don’t write anything down
• Argue the toss, constructively!
• These slides and maybe some notes are freely available on-line
• But, if you’re a compulsive scribbler, I’ve flagged the key messages
© Jonathan Hazell
Week 3
Page 2
- 3. Tell me and I'll forget;
show me and I may remember;
involve me and I'll understand.
© Jonathan Hazell
Week 3
3
- 8. Don’t forget . . .
http://www.cambridge2000.com/gallery/images/P4235041e.jpg
© Jonathan Hazell
Week 3
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- 9. “You can’t always get what you want,
http://www.gigslutz.co.uk/wp-content/uploads/2013/07/Rolling-Stones-Hyde-Park-2.jpg
Week 3
© Jonathan Hazell
Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc.
Page 9
- 10. “You can’t always get what you want,
but if you try sometimes you just
might find you get what you need”
Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc.
© Jonathan Hazell
Week 3
Page 10
- 11. Pull all the pieces together . . .
http://daveharman.com/wp-content/uploads/2011/11/jigsaw-puzzle-2.jpg
© Jonathan Hazell
Week 3
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- 13. Take your time
© Jonathan Hazell
http://i.dailymail.co.uk/i/pix/2009/01/23/article-0-01A37A990000044D-865_468x348.jpg
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- 15. Beware Greeks bearing gifts
http://uploads7.wikipaintings.org/images/giovanni-domenico-tiepolo/the-procession-of-the-trojan-horse-in-troy-1773.jpg
© Jonathan Hazell
Week 3
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- 16. If it looks too good to be true . . .
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© Jonathan Hazell
Week 3
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- 17. . . . it probably is
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© Jonathan Hazell
Week 3
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- 18. Use your antennae . . .
http://wallpaperscraft.com/image/insect_antennae_leaf_head_43013_1600x1200.jpg?orig=1
© Jonathan Hazell
Week 3
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- 19. . . . avoid trouble
http://wallpaperscraft.com/image/insect_antennae_leaf_head_43013_1600x1200.jpg?orig=1
© Jonathan Hazell
Week 3
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- 20. Write things down
“A verbal contract isn’t worth the
paper it’s written on”
http://teigerfamily.files.wordpress.com/2012/08/goldwyn-samuel-02-g.jpg
© Jonathan Hazell
Week 3
Page 20
- 21. “As every lawyer knows, setting
out clear Terms for any contract,
at the outset, is essential if
subsequent problems are to be
avoided.”
© Jonathan Hazell
Week 3
https://www.jspubs.com/
Page 21
- 22. “You do not have to say anything.
But it may harm your defence if you
do not mention when questioned
something which you later rely on in
court.
Anything you do say may be given
in evidence.”
http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg
© Jonathan Hazell
Week 3
Page 22
- 27. • Exactly what remains for you to do
depends upon where you fit in the
supply chain, which role are you trying
to fulfil?
http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg
© Jonathan Hazell
Week 3
Page 27
- 28. • Exactly what remains for you to do
depends upon where you fit in the
supply chain, which role are you trying
to fulfil?
• custodian
http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg
© Jonathan Hazell
Week 3
Page 28
- 29. • Exactly what remains for you to do
depends upon where you fit in the
supply chain, which role are you trying
to fulfil?
• custodian, or
• client
http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg
© Jonathan Hazell
Week 3
Page 29
- 30. • Exactly what remains for you to do
depends upon where you fit in the
supply chain, which role are you trying
to fulfil?
• custodian, or
• client, or
• contractor
http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg
© Jonathan Hazell
Week 3
Page 30
- 31. • Exactly what remains for you to do
depends upon where you fit in the
supply chain, which role are you trying
to fulfil?
•
•
•
•
custodian, or
client, or
contractor, or
consultant
http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg
© Jonathan Hazell
Week 3
Page 31
- 33. • From my experience . . . for every
instruction
© Jonathan Hazell
Week 3
Page 33
- 34. • From my experience . . . for every
instruction
• what will you do?
© Jonathan Hazell
Week 3
Page 34
- 35. • From my experience . . . for every
instruction
• what will you do?
• what will you accept responsibility for?
© Jonathan Hazell
Week 3
Page 35
- 36. • From my experience . . . for every
instruction
• what will you do?
• what will you accept responsibility for?
• what will you charge?
© Jonathan Hazell
Week 3
Page 36
- 37. “. . . I will . . .”
http://images4.wikia.nocookie.net/__cb20110807000428/muppet/images/0/07/Marriage.jpg
© Jonathan Hazell
Week 3
Page 37
- 38. 1.
Under this proposal as the consultant I will:
1. undertake a tree survey and provide a report against the requirements of
Design Stages A – D as referred to in Figure 1: The design and construction
process and tree care of BS 5837:2012 Trees in relation to design,
demolition and construction – Recommendations (referred to hereafter as
BS 5837) at the site shown on [raw data] as supplied by [name] by
[email/post] on [date received].
© Jonathan Hazell
Week 3
Page 38
- 39. Define
• From my experience . . . for every
instruction
•
•
•
•
© Jonathan Hazell
what will you do?
what will you accept responsibility for?
what will you charge?
what will you not do?
Week 3
Page 39
- 40. • From my experience . . . for every
instruction
•
•
•
•
•
© Jonathan Hazell
what will you do?
what will you accept responsibility for?
what will you charge?
what will you not do?
what will you not accept responsibility or
liability for?
Week 3
Page 40
- 41. “. . . I will not . . .”
http://eofdreams.com/data_images/dreams/tarantula/tarantula-10.jpg
© Jonathan Hazell
Week 3
Page 41
- 42. 2.
Under this proposal as the consultant I will not:
1. meet or contact the local planning authority’s officers to discuss the project
that is the subject of the consultancy service; if required those actions will
be considered to be a variation
© Jonathan Hazell
Week 3
Page 42
- 43. 2.
Under this proposal as the consultant I will not:
1. meet or contact the local planning authority’s officers to discuss the project
that is the subject of the consultancy service; if required those actions will
be considered to be a variation
2. accept any liability that may arise from third-party post-processing of the
data that I have captured or recorded unless I have been given adequate
opportunity to confirm the veracity of those outputs before they are
forwarded to another party.
© Jonathan Hazell
Week 3
Page 43
- 45. • From my experience . . . almost without
exception
© Jonathan Hazell
Week 3
Page 45
- 46. • From my experience . . . almost without
exception
• the client or customer may need firm
guidance
© Jonathan Hazell
Week 3
Page 46
- 47. • From my experience . . . almost without
exception
• the client or customer may need firm
guidance
• the process flow chart will be tortured
© Jonathan Hazell
Week 3
Page 47
- 48. • From my experience . . . almost without
exception
• the client or customer may need firm
guidance
• the process flow chart will be tortured
• you will learn something to use later
© Jonathan Hazell
Week 3
Page 48
- 50. When to do it?
© Jonathan Hazell
Week 3
Page 50
- 51. Before it’s too late!
http://www.london.anglican.org/img/life/funerals.jpg
© Jonathan Hazell
Week 3
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- 52. Design
• From my experience . . .
http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif
© Jonathan Hazell
Week 3
Page 52
- 53. • From my experience . . . start by looking
the wrong way down the telescope
http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif
© Jonathan Hazell
Week 3
Page 53
- 55. • From my experience . . .
http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif
© Jonathan Hazell
Week 3
Page 55
- 56. • From my experience . . . agree the
deliverables before you start
http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif
© Jonathan Hazell
Week 3
Page 56
- 59. • From my experience . . .
http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif
© Jonathan Hazell
Week 3
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- 60. • From my experience . . . only collect the
information you need
http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif
© Jonathan Hazell
Week 3
Page 60
- 65. • Your client has defined what they want
• You have an idea of what it is you can
deliver
© Jonathan Hazell
Week 3
Page 65
- 67. • Your client has defined what they want
• You have an idea of what it is you can
deliver
• Between you, you have agreed the
deliverables or outputs
© Jonathan Hazell
Week 3
Page 67
- 70. • Decide how few outputs will deliver the
brief
• Decide which supporting documents will
you need
• What pieces of information is it likely that
your opinion be based on?
• How will you illustrate what you’re saying?
• Go and get on with it
© Jonathan Hazell
Week 3
Page 70
- 71. Don’t forget
You do not have to say anything.
But it may harm your defence if you do not
mention when questioned something which
you later rely on in court.
Anything you do say may be given in
evidence.
http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg
© Jonathan Hazell
Week 3
Page 71
- 72. What are the routine outputs?
• tree surveys
• what else?
• foreseeability
• inventory
• trees on development sites
• Arboricultural impact assessment
• Tree protection plan
• Arboricultural method statement
© Jonathan Hazell
Week 3
Page 72
- 73. What is a typical client?
• All sorts of clients
•
•
•
•
•
•
•
domestic
commercial
publicly funded
knowledgeable
know all's
interested amateurs
un-knowing professionals
© Jonathan Hazell
Week 3
Page 73
- 74. What format will be required?
• narrative report?
• photographs?
• Expert witness statement?
• spreadsheet?
• SHP file?
© Jonathan Hazell
Week 3
Page 74
- 79. Your client may know what they want
http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg
© Jonathan Hazell
Week 3
Page 79
- 80. You will have to decide how to deliver
• tree surveys
• foreseeability
• inventory
• trees on development sites
• Arboricultural impact assessment
• Tree protection plan
• Arboricultural method statement
© Jonathan Hazell
Week 3
Page 80
- 81. . . . but, can you persuade
© Jonathan Hazell
Week 3
Page 81
- 82. . . . but, can you persuade
• your client?
http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg
© Jonathan Hazell
Week 3
Page 82
- 83. . . . but, can you persuade
• the architect, or developer, or
quantity surveyor?
© Jonathan Hazell
Week 3
Page 83
- 84. . . . but, can you persuade
• the planners?
http://www.eims.com.au/Images/PLANNING%20OFFICER.gif
© Jonathan Hazell
Week 3
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- 85. . . . but, can you persuade
• the ecologists?
http://wakpaper.com/large/Batman_wallpapers_207.jpg
© Jonathan Hazell
Week 3
Page 85
- 86. . . . but, can you persuade
• the bird people?
http://rutlandbutterflies.files.wordpress.com/2013/04/lg-osprey-crop.jpg
© Jonathan Hazell
Week 3
Page 86
- 87. . . . but, can you persuade
• the clerk of works?
http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg
© Jonathan Hazell
Week 3
Page 87
- 88. . . . but, can you persuade
• the digger driver?
http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg
© Jonathan Hazell
Week 3
Page 88
- 89. . . . but, can you persuade
• the ground worker?
http://th00.deviantart.net/fs71/PRE/i/2011/030/1/9/bottle__russian_vodka_by_special_k_001-d38eg90.jpg
© Jonathan Hazell
Week 3
Page 89
- 90. . . . but, can you persuade
• the owner/site manager?
© Jonathan Hazell
Week 3
Page 90
- 92. What was the brief?
• What are your client’s expectations?
http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg
© Jonathan Hazell
Week 3
Page 92
- 93. What was the brief?
• Have you answered the question that
you framed on behalf of your client?
http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg
© Jonathan Hazell
Week 3
Page 93
- 94. What was the brief?
• Have you got all the data, quantitative
and qualitative, that you need?
http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg
© Jonathan Hazell
Week 3
Page 94
- 95. What was the brief?
• Have you done all the research that
you need to substantiate your
position?
http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg
© Jonathan Hazell
Week 3
Page 95
- 96. What was the brief?
• Do you have, or can you access, all the
references that you need to
substantiate your position?
http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg
© Jonathan Hazell
Week 3
Page 96
- 97. What was the brief?
• Are you comfortable with your
output, will you be happy to invoice?
http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg
© Jonathan Hazell
Week 3
Page 97
- 98. Have you delivered?
• Should it ever come to a dispute
can you convince all parties,
including yourself, that you have
delivered against your brief?
© Jonathan Hazell
Week 3
Page 98
- 99. The logic test
. . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .
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© Jonathan Hazell
Week 3
Page 99
- 100. . . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .
• Can a continuous thread be
seen throughout your work?
http://c252289.r89.cf3.rackcdn.com/267375.jpg
© Jonathan Hazell
Week 3
Page 100
- 101. . . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .
• Can a continuous thread be
seen throughout your work?
• Do your conclusions flow?
http://c252289.r89.cf3.rackcdn.com/267375.jpg
© Jonathan Hazell
Week 3
Page 101
- 102. . . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .
• Can a continuous thread be
seen throughout your work?
• Do your conclusions flow?
• Do your recommendations
make sense?
http://c252289.r89.cf3.rackcdn.com/267375.jpg
© Jonathan Hazell
Week 3
Page 102
- 110. “. . . when there is in prospect
a good that is certain and an
evil that is uncertain, it is
wrong not to do the good for
fear of the evil.”
Somerset Maugham, W. (1946) Then and now. London: Vintage 09 928686 6, p. 100
http://upload.wikimedia.org/wikipedia/commons/3/3e/Niccolo_Machiavelli_uffizi.jpg
© Jonathan Hazell
Week 3
Page 110
- 112. Remember your audience
1. Never use a metaphor, simile, or other
figure of speech which you are used to
seeing in print.
http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg
© Jonathan Hazell
Week 3
http://www.orwell.ru/library/essays/politics/english/e_polit
Page 112
- 113. 2. Never use a long word where a short
one will do.
http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg
© Jonathan Hazell
Week 3
http://www.orwell.ru/library/essays/politics/english/e_polit
Page 113
- 114. 3. If it is possible to cut a word out,
always cut it out.
http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg
© Jonathan Hazell
Week 3
http://www.orwell.ru/library/essays/politics/english/e_polit
Page 114
- 115. 4. Never use the passive where you can
use the active.
http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg
© Jonathan Hazell
Week 3
http://www.orwell.ru/library/essays/politics/english/e_polit
Page 115
- 116. 5. Never use a foreign phrase, a scientific
word, or a jargon word if you can think
of an everyday English equivalent.
http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg
© Jonathan Hazell
Week 3
http://www.orwell.ru/library/essays/politics/english/e_polit
Page 116
- 117. 6. Break any of these rules sooner than
say anything outright barbarous.
http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg
© Jonathan Hazell
Week 3
http://www.orwell.ru/library/essays/politics/english/e_polit
Page 117