Aneurin Bevan Continuous Improvement by Danny Antebi, Director, ABCi. Presented at "Using Research Evidence to Improve Health and Social Care". A NISCHR AHSC Workshop to Explore Strategies in Knowledge Transfer. 6th May 2014 – Cardiff

1. Aneurin Bevan
Continuous Improvement
Danny Antebi, Director, ABCi

2. Knowledge
Knowledge as a commodity
(transaction)
Knowledge as an emergent social
process
(dialogue, innovation)

3. Knowledge as commodity
Policy framework
New research
Meta analyses
Local data
Quantitative

4. Knowledge as an emergent process
Qualitative
Narrative/discourse
Dialogue
Innovation

5. Knowledge is only of use if it is
usable (learning organisation)
Nature of relationships (receptive,
valuing) c.f. mid staffs
Context

6. Example 1 - Commodity
Metsim
o Predicting unplanned presentations and
occupancy.
o Changing responses i.e. rotas, scheduling,
prioritisation etc.

7. Example 2 - Emergent
Stepping Stones
o Improving discharge process
o Leadership
o Measurement
o Team-working

8. Managing Knowledge
Knowledge pathway
o Triage/Urgency
o Assessment
o Diagnostics
o Interventions and actions

9. What needs to happen?
Organisational Message
Campaign
Get the language right
Coproduce emergent knowledge
with those that need and use it