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Gatorade, “Mission Control” Case
             Study
             4/15/13
Repositioning the brand                              NEED TO
                                                    REDESIGN
                                                      PAGE
 Challenging year for Gatorade in 2009
  as sales plummeted and brand lost it’s
  competitive edge
 Issues with Brand:
   Legacy brand losing it’s vibrancy & position
    on shelf
   Communication tactics were not relevant
    and heavily reliant on broadcast media
   Negative publicity on health risks associated
    with energy brands & use of high corn
    fructose syrup
   Became an older iconic American brand


 Challenge became to redefine brand’s
  market positioning
   Create a refreshed vibrant brand connecting
    with today’s youth audiences
Overall Goal……………

 In launching a grand social media listening center, “Mission
  Control” is born from a desire to take the world’s largest
  sports brand into a participatory brand




                                          Refresh, redesign & redefine
                                          an iconic American brand
    Maintain #1 Market Share & Shelf
    Position
Redefine the target




                                          •   Focused target, concentrate
                                              marketing dollars behind
                                                • A18-24 Youth with sports &
•   Original target focused on reaching            athletic drive
    more mass audiences A18-34 with a           • Teens (12+) with a focus on up
    heavy focus towards the male demo              & coming athletes
•   Heavily reliant on TV to broadly      •   Changing the target made a
    cover audiences                           dramatic shift in their advertising mix
                                              (combination of traditional & heavy
                                              use of social media)
Social Media Listening
 Today more than ever, social media monitoring has become just
  as important as the campaigns that run on social platforms
 Listening allows for brands to learn, engage, help & collaborate
  with consumers
 How it works:
   Monitoring is performed on a keyword basis, Gatorade identified
    relevant phrases & keywords and developed tools to arrange for
    easier digestion & analysis
   Typically it’s a three phased approach, collection, processing &
    analysis
What is “Mission Control”

 Designed a “war room” to
  monitor, optimize & capture
  real time activity regarding
  relevant to the
  brand, competitors, athletes
  & sports related topics
 Room contains 7 massive
  screens tracking data across
  all social media outlets


 Leverages online conversations & allows Gatorade to react
 faster & more proactively
Gatorade’s Wide Scale of Social Media
Footprint



                     55K                 6.1MM Fans
                     Followers




                                         127K Fans

12MM+ Views across
video’s


                                        10MM+ Video
                                        Views
“Win it From Within”
       Online & social media chatter revealed key topics of interest amongst
        young athletes
            Personal
                               Overall Journey         Inspirations & Inner        Hard Work &
          struggles &
                               Wins & Losses                   Drive               Performance
          challenges
•       Leveraging insights, launched the “Win From Within Campaign” preaching endurance,
        hard work and celebrating the athlete willing to sweat a littler more
                                       •   Spot features                   •    6 page feature talking
        Mass Media                         famous                               about how the win
                                           athletes                             comes from inside, not
                                           seeking                              just the apparel & gear
                              TV           improvement
                                 Social Media                                      Online Media




                                                 •
                                                Brand channel
                                                featuring videos of
                                                high profile players
    •    Ran contest encouraging young athletes talking about their        •    Gseries page & High
         to share, post, tweet their personal                                   Impact Digital Media to
                                                drive, inspiration &
         struggles/challenges & journeys                                        drive awareness
                                                perseverance
David Banner video –launch of
Gatorade has evolved campaign
 Write out this tactic -
Learnings & Applications

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Gatorade Social Media Case Study

  • 1. Gatorade, “Mission Control” Case Study 4/15/13
  • 2. Repositioning the brand NEED TO REDESIGN PAGE  Challenging year for Gatorade in 2009 as sales plummeted and brand lost it’s competitive edge  Issues with Brand:  Legacy brand losing it’s vibrancy & position on shelf  Communication tactics were not relevant and heavily reliant on broadcast media  Negative publicity on health risks associated with energy brands & use of high corn fructose syrup  Became an older iconic American brand  Challenge became to redefine brand’s market positioning  Create a refreshed vibrant brand connecting with today’s youth audiences
  • 3. Overall Goal……………  In launching a grand social media listening center, “Mission Control” is born from a desire to take the world’s largest sports brand into a participatory brand Refresh, redesign & redefine an iconic American brand Maintain #1 Market Share & Shelf Position
  • 4. Redefine the target • Focused target, concentrate marketing dollars behind • A18-24 Youth with sports & • Original target focused on reaching athletic drive more mass audiences A18-34 with a • Teens (12+) with a focus on up heavy focus towards the male demo & coming athletes • Heavily reliant on TV to broadly • Changing the target made a cover audiences dramatic shift in their advertising mix (combination of traditional & heavy use of social media)
  • 5. Social Media Listening  Today more than ever, social media monitoring has become just as important as the campaigns that run on social platforms  Listening allows for brands to learn, engage, help & collaborate with consumers  How it works:  Monitoring is performed on a keyword basis, Gatorade identified relevant phrases & keywords and developed tools to arrange for easier digestion & analysis  Typically it’s a three phased approach, collection, processing & analysis
  • 6. What is “Mission Control”  Designed a “war room” to monitor, optimize & capture real time activity regarding relevant to the brand, competitors, athletes & sports related topics  Room contains 7 massive screens tracking data across all social media outlets  Leverages online conversations & allows Gatorade to react faster & more proactively
  • 7. Gatorade’s Wide Scale of Social Media Footprint 55K 6.1MM Fans Followers 127K Fans 12MM+ Views across video’s 10MM+ Video Views
  • 8. “Win it From Within”  Online & social media chatter revealed key topics of interest amongst young athletes Personal Overall Journey Inspirations & Inner Hard Work & struggles & Wins & Losses Drive Performance challenges • Leveraging insights, launched the “Win From Within Campaign” preaching endurance, hard work and celebrating the athlete willing to sweat a littler more • Spot features • 6 page feature talking Mass Media famous about how the win athletes comes from inside, not seeking just the apparel & gear TV improvement Social Media Online Media • Brand channel featuring videos of high profile players • Ran contest encouraging young athletes talking about their • Gseries page & High to share, post, tweet their personal Impact Digital Media to drive, inspiration & struggles/challenges & journeys drive awareness perseverance
  • 9. David Banner video –launch of Gatorade has evolved campaign  Write out this tactic -