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BUILDING
     AN ONLINE
     MARKETING
     FOUNDATION


Follo@HingeMarketingr Blog:

     Hingemarketing.com/blog
Today’s Moderator and Speaker:




  Sylvia Montgomery           Sean McVey
  Partner, Hinge              Directory of Online Marketing, Hinge
  sylvia@hingemarketing.com   sean@hingemarketing.com



  Follow Me on Twitter:       Follow Me on Twitter:
  @BrandStrong                @SeanTMcVey
What We’ll Cover


 ›   Finding Your Foundation
 ›   Understanding SEO on a High Level
 ›   Get Started with SEO and Analytics
 ›   Measuring Success
 ›   Bonus Tips from the Experts
Web Clutter – How is this Helping My Firm?
Key Concern for Executives:

 “Ithink online marking is important, but I
 don’t have the resources to do it all.”

   Few firms have both the time and money to execute on a
    full range of online marketing techniques

   Executives want to carefully invest in marketing that
    produces new business consistently

   So… what techniques are most effective?
What is your foundation?
SEO Serves as a Solid Foundation
    Without web traffic, nothing else matters
    More and more are using Google to find services
    SEO can be highly profitable
    SEO is measurable

     People are searching for your services!
      Keyword                           Monthly Search Volume

      Architecture Dallas               9,900

      Tax Services New York             4,400

      Electrical Engineering Services   4,400

      Data Warehousing Services         1,300

      Law Firm San Diego                14,800
How SEO Works on a High Level

 ①   Conduct keyword research
 ②   Optimize web page with keyword phrase
 ③   Build inbound links to page
 ④   Track rankings of page
 ⑤   Repeat
How is SEO Different for Professional Services?


     Buying Process for Most Products and Services


           Start
                                 Buy!
                   A little
                   research



     Buying Process for Professional Services


   Start                                                 Buy!
             Research and Education for a Year or More
An SEO focus on early and late stage leads

Early Stage Keywords                Late Stage Keywords
 “Benefits of sustainable           “Memphis architecture firm”
  building”
                                     “General contractor DC”
 “How to hire a green architect”
                                     “MEP services”
 “What is the better buildings
  challenge?”                        “Green design services”

 “BIM definition”
Where to start?

 Start by optimizing your home page

 ① Conduct keyword research and select 1 – 2 keyword phrases
   for the home page.

 ② Implement the phrases into the page in several ways,
   including the page title, headers, and paragraph text.

 ③ Run a link building campaign to the home page, acquiring
   quality links pointing to your site.

 ④ Track rankings for target keywords.
Then what?

 As you secure homepage rankings, begin to focus on sub
 pages and rich content pages such as blog posts.

 ① Select pages with a specific focus that will drive the
   right traffic

 ② Repeat the same steps from the home page
What types of results are we looking for here?


  ›   Rankings

  ›   Traffic from organic search (by keyword)

  ›   Conversions (soft and hard)

  ›   New Business
Finding your core metrics

        Website Traffic by Source                       Contact Us Conversions by Source
4500
          Organic Search       Direct   Referral   16             Organic       Direct   Referral
4000
                             663                   14
3500
                                                   12                       3
3000
                             1222                  10
2500                                                                        3
                                                    8
2000
                                                    6
1500
                                                    4                       8
1000                         2130
                                                    2
 500
                                                    0
   0
                                                                      1/14-2/14
                           1/14-2/14
Finding your core metrics


                       Core Keyword Rankings
                 unranked    4th and later   2nd or 3rd       First Page

100%
                            9.09%                         9.09%            13.64%
90%

80%                         22.73%                        22.73%
70%                                                                        31.82%
60%
                                                          22.73%
50%    100.00%
40%                                                                        27.27%
                            68.18%
30%

20%                                                       45.45%
                                                                           27.27%
10%

 0%
       1/30/11              2/6/11                        2/13/11          2/20/11
Visits and Quality of Visits by Keyword
Conversions by Keyword
Total Conversions by Goal
Analytics – A Key Foundational Piece


  ›   SEO is pointless without analytics

  ›   Download Google Analytics right now!

  ›   Evaluate key metrics on a weekly basis

  ›   Continually change your strategy based
      on where conversions and business are
      coming from
Bonus Time!

TIPS FROM THE EXPERTS
How long should SEO take?


  “It should take no more than three days to get a page
  indexed in search engines. In terms of ranking
  improvements, you should start to see results after a month.
  SEO campaigns can go on indefinitely however, with
  rankings continuing to improve throughout time.”

  - Danny Dover
  Author, Search Engine Optimization Secrets
How long should SEO take?


 “The time it takes to see SEO results depends on the
 competitiveness of the industry. In a less competitive space
 you should start to see results in a month or two. In a
 competitive space, you’re looking at three or four months.”

 - Brad Geddes
 Author, Advanced Google Adwords
Where should I focus my SEO efforts?


 “For professional services firms, focus on the homepage
 first. This is your highest priority. After securing initial
 rankings, focus 50% of your efforts on the homepage and
 50% on sub services pages.”

 - Eric Enge
 Author, The Art of SEO
Where should I focus my SEO efforts?


 “We focus on a mix of long tail and short tail keywords. For
 professional services firms, targeting broad keywords on
 your home page is a solid start. However, nailing those
 more specific sub page keywords is also a huge part of the
 process.”

 - Kristopher Jones
 Author, Search Engine Optimization
The Most Important Aspect of SEO


 “Both parts of SEO are extremely important. If you get the
 keywords wrong, everything else is futile. And without
 quality inbound links, you’re not going to rank. You need
 both pieces for success.”

 - Jim Boykin
 CEO, We Build Pages
Best Way to Build Quality Links


  “Start by obtaining links from credible directories such as
  Yahoo’s directory. Then focus on creating white papers and
  blog posts. Rich educational content is the best way to
  attract links and build authority in the long run.”

  - Loren Baker
  VP, Blue Glass
The importance of content for SEO

  On a scale from 0 – 10, rate the importance of
  consistently publishing content on a website to
  increasing search engine traffic.
  ›   James Beswick: 10
  ›   Jim Boykin: 7
  ›   Kristopher Jones: 8   Average: 7.57
  ›   Loren Baker: 10
  ›   Danny Dover: 7
  ›   Brad Geddes: 3
  ›   Eric Enge: 8
PPC vs. Organic


 “We favor organic to PPC, focusing about 95% of our efforts
 on organic. PPC is great for targeting very specific terms.
 However, the majority of people searching are clicking in
 organic results.”

 - Jim Boykin
 CEO, We Build Pages
Biggest Misconception About SEO


 “The biggest misconception is that you can go out and buy
 a lot of links and rank very quickly. People think link building
 is like media buying. It’s not.”

 - Loren Baker
 VP, Blue Glass
Best Piece of Advice


  “There are no shortcuts. If it’s a shortcut, it won’t work. Roll
  up your sleeves and stay in it for the long run.”

  - Jim Boykin
  CEO, We Build Pages
To Learn More…


 1. Subscribe to the Professional Services Marketing Blog
    www.hingemarketing.com/blog

 2. Download the report, “Online Marketing Research Study”
    www.hingemarketing.com/library

 3. Follow us on Twitter:


 @SeanTMcVey                     @BrandStrong
Thank you! Questions?


  Sean McVey                  Continue the Conversation
  @SeanTMcVey
  sean@hingemarketing.com


  Sylvia Montgomery
  @BrandStrong                Join our LinkedIn Group, the
  sylvia@hingemarketing.com
                              Professional Services Executive Forum

  Give us a Call!             Search for it in LinkedIn Groups now!
  703-391-8870

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Building an Online Marketing Foundation

  • 1. BUILDING AN ONLINE MARKETING FOUNDATION Follo@HingeMarketingr Blog: Hingemarketing.com/blog
  • 2. Today’s Moderator and Speaker: Sylvia Montgomery Sean McVey Partner, Hinge Directory of Online Marketing, Hinge sylvia@hingemarketing.com sean@hingemarketing.com Follow Me on Twitter: Follow Me on Twitter: @BrandStrong @SeanTMcVey
  • 3. What We’ll Cover › Finding Your Foundation › Understanding SEO on a High Level › Get Started with SEO and Analytics › Measuring Success › Bonus Tips from the Experts
  • 4. Web Clutter – How is this Helping My Firm?
  • 5. Key Concern for Executives: “Ithink online marking is important, but I don’t have the resources to do it all.”  Few firms have both the time and money to execute on a full range of online marketing techniques  Executives want to carefully invest in marketing that produces new business consistently  So… what techniques are most effective?
  • 6. What is your foundation?
  • 7. SEO Serves as a Solid Foundation  Without web traffic, nothing else matters  More and more are using Google to find services  SEO can be highly profitable  SEO is measurable People are searching for your services! Keyword Monthly Search Volume Architecture Dallas 9,900 Tax Services New York 4,400 Electrical Engineering Services 4,400 Data Warehousing Services 1,300 Law Firm San Diego 14,800
  • 8. How SEO Works on a High Level ① Conduct keyword research ② Optimize web page with keyword phrase ③ Build inbound links to page ④ Track rankings of page ⑤ Repeat
  • 9. How is SEO Different for Professional Services? Buying Process for Most Products and Services Start Buy! A little research Buying Process for Professional Services Start Buy! Research and Education for a Year or More
  • 10. An SEO focus on early and late stage leads Early Stage Keywords Late Stage Keywords  “Benefits of sustainable  “Memphis architecture firm” building”  “General contractor DC”  “How to hire a green architect”  “MEP services”  “What is the better buildings challenge?”  “Green design services”  “BIM definition”
  • 11. Where to start? Start by optimizing your home page ① Conduct keyword research and select 1 – 2 keyword phrases for the home page. ② Implement the phrases into the page in several ways, including the page title, headers, and paragraph text. ③ Run a link building campaign to the home page, acquiring quality links pointing to your site. ④ Track rankings for target keywords.
  • 12. Then what? As you secure homepage rankings, begin to focus on sub pages and rich content pages such as blog posts. ① Select pages with a specific focus that will drive the right traffic ② Repeat the same steps from the home page
  • 13. What types of results are we looking for here? › Rankings › Traffic from organic search (by keyword) › Conversions (soft and hard) › New Business
  • 14. Finding your core metrics Website Traffic by Source Contact Us Conversions by Source 4500 Organic Search Direct Referral 16 Organic Direct Referral 4000 663 14 3500 12 3 3000 1222 10 2500 3 8 2000 6 1500 4 8 1000 2130 2 500 0 0 1/14-2/14 1/14-2/14
  • 15. Finding your core metrics Core Keyword Rankings unranked 4th and later 2nd or 3rd First Page 100% 9.09% 9.09% 13.64% 90% 80% 22.73% 22.73% 70% 31.82% 60% 22.73% 50% 100.00% 40% 27.27% 68.18% 30% 20% 45.45% 27.27% 10% 0% 1/30/11 2/6/11 2/13/11 2/20/11
  • 16. Visits and Quality of Visits by Keyword
  • 19. Analytics – A Key Foundational Piece › SEO is pointless without analytics › Download Google Analytics right now! › Evaluate key metrics on a weekly basis › Continually change your strategy based on where conversions and business are coming from
  • 20. Bonus Time! TIPS FROM THE EXPERTS
  • 21. How long should SEO take? “It should take no more than three days to get a page indexed in search engines. In terms of ranking improvements, you should start to see results after a month. SEO campaigns can go on indefinitely however, with rankings continuing to improve throughout time.” - Danny Dover Author, Search Engine Optimization Secrets
  • 22. How long should SEO take? “The time it takes to see SEO results depends on the competitiveness of the industry. In a less competitive space you should start to see results in a month or two. In a competitive space, you’re looking at three or four months.” - Brad Geddes Author, Advanced Google Adwords
  • 23. Where should I focus my SEO efforts? “For professional services firms, focus on the homepage first. This is your highest priority. After securing initial rankings, focus 50% of your efforts on the homepage and 50% on sub services pages.” - Eric Enge Author, The Art of SEO
  • 24. Where should I focus my SEO efforts? “We focus on a mix of long tail and short tail keywords. For professional services firms, targeting broad keywords on your home page is a solid start. However, nailing those more specific sub page keywords is also a huge part of the process.” - Kristopher Jones Author, Search Engine Optimization
  • 25. The Most Important Aspect of SEO “Both parts of SEO are extremely important. If you get the keywords wrong, everything else is futile. And without quality inbound links, you’re not going to rank. You need both pieces for success.” - Jim Boykin CEO, We Build Pages
  • 26. Best Way to Build Quality Links “Start by obtaining links from credible directories such as Yahoo’s directory. Then focus on creating white papers and blog posts. Rich educational content is the best way to attract links and build authority in the long run.” - Loren Baker VP, Blue Glass
  • 27. The importance of content for SEO On a scale from 0 – 10, rate the importance of consistently publishing content on a website to increasing search engine traffic. › James Beswick: 10 › Jim Boykin: 7 › Kristopher Jones: 8 Average: 7.57 › Loren Baker: 10 › Danny Dover: 7 › Brad Geddes: 3 › Eric Enge: 8
  • 28. PPC vs. Organic “We favor organic to PPC, focusing about 95% of our efforts on organic. PPC is great for targeting very specific terms. However, the majority of people searching are clicking in organic results.” - Jim Boykin CEO, We Build Pages
  • 29. Biggest Misconception About SEO “The biggest misconception is that you can go out and buy a lot of links and rank very quickly. People think link building is like media buying. It’s not.” - Loren Baker VP, Blue Glass
  • 30. Best Piece of Advice “There are no shortcuts. If it’s a shortcut, it won’t work. Roll up your sleeves and stay in it for the long run.” - Jim Boykin CEO, We Build Pages
  • 31. To Learn More… 1. Subscribe to the Professional Services Marketing Blog www.hingemarketing.com/blog 2. Download the report, “Online Marketing Research Study” www.hingemarketing.com/library 3. Follow us on Twitter: @SeanTMcVey @BrandStrong
  • 32. Thank you! Questions? Sean McVey Continue the Conversation @SeanTMcVey sean@hingemarketing.com Sylvia Montgomery @BrandStrong Join our LinkedIn Group, the sylvia@hingemarketing.com Professional Services Executive Forum Give us a Call! Search for it in LinkedIn Groups now! 703-391-8870

Notas del editor

  1. Poll – Which online marketing techniques do you focus on most heavily? A. Social Media B. SEO C. Blogging D. Paid Search E. NoneSylvia first question: how to wade through this? How many times have you heard someone say, “you need facebook for your business, you have to be blogging, you must send X amount of emails for your firm, you need to pay for Google ads…. After awhile it just seems like web clutter, doesn’t it?
  2. We talk to executives of prof serv firms all the time. Hear the same concerns come up.
  3. We saw this in the last webinar, won’t spend too much timeToday really want to focus at the top. What you’re seeing is a variety of marketing techniques that were rated by participants on effectivness for lead gen. 20 expert interviews, ask them to rate these things on 10 point scaleLook at the discrepancy between average firms and high growth firms.
  4. Traffic gen, traffic convert, traffic retain. Can’t have any of it without the first. Not only looking for things like lawn services and car towing. Now seeing people searching for practically anything, from construction services to mgmt consulting. Education as well in these areas. Things like Google pay per click you keep paying. SEO, you don’t.Not only the number of searches in general, but the number that are coming to your site, the number downloading by keyword, contacting by keyword. Tie it back to leads and revenue.
  5. Other factors – structure of the website that makes sense to search engines, XML sitemap, internal linking Within each of these high level categories there are more granular steps, but this is about as much as you need to know as an executive. For a full break down, find the webinar in our library I gave on SEO for Professional Services Firms.
  6. Sylvia question – what’s different from prof. services? SLR cameraTips for using Sharepoint 2010
  7. Must optimize top level pages, but also think about content optimization – shout out to next item in the series.
  8. Link building: directories, partners, press releases, guest blog posts, create something amazing
  9. Start with Cybersecurity Company. Then move on to mobile security consulting. Then move on to ‘The Future of Cloud Security’ The more pages you create, the more you can optimize, the more traffic you can generate. Endless flow.
  10. Looking for top 10 at least, then top 5, 3, 1 – most people are clicking in first 3 results. Nobody past the homepage. Not only ranking, but actually producing traffic. Just googling something doesn’t mean it matters. ‘Geospatial business intelligence in healthcare 2012’Look at final actions. Stress so much setting up goals from the beginning. Sylvia - Also media mentions. Client last week had someone find them by searching BIM DC
  11. http://www.istockphoto.com/stock-photo-2259870-peas-in-a-pod.php?st=251e788
  12. http://www.istockphoto.com/stock-photo-2259870-peas-in-a-pod.php?st=251e788
  13. http://www.istockphoto.com/stock-photo-2259870-peas-in-a-pod.php?st=251e788
  14. http://www.istockphoto.com/stock-photo-2259870-peas-in-a-pod.php?st=251e788
  15. http://www.istockphoto.com/stock-photo-2259870-peas-in-a-pod.php?st=251e788
  16. “Been doing seo for about a year now…don’t know if it’s working.” If one keyword is leading to more conversions, focus on similar keywords. Ongoing experiment. Sylvia question – inhouse or out of house? For social, inhouse may be fine. For SEO, find a specialist.
  17. Sylvia – intro to the experts.
  18. Short: ‘marketing services’Long: ‘marketing services for construction companies’
  19. More keyword rich content you produce, more changes of index….blogs. Also more things to link to! Over and over they said this. LONG TERM! Sylvia segway – content and nurturing
  20. If someoneguarentees you rankings quickly, turn away.
  21. We’re practicing what we preach, pushing out more and more content through our blog these days….only going to get better. -specific tips and content on twitter.