Toyota Kata – habits for continuous improvements Description: “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle   What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement? In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata.

1. Habits for continuous improvements
3 & 4 October, 2013 Paris, France
hakan.forss@avegagroup.se
@hakanforss
http://hakanforss.wordpress.com/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

2. “We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
Aristotle
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3. Improvements are experiments
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4. Puff
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5. Oh, I did NOT
expect that!
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6. The sound of learning
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7. Hypothesis
Prediction
Experiment
Observation
Learning
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8. Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
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9. Let’s do an experiment!
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10. Cross your arms
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11. Now cross them the other way
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12. We need to rewire our brains for
continuous improvements
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13. Håkan Forss
Lean/Agile Coach
@hakanforss

14. Agile/Scrum/XP
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15. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

16. Lean & Kanban
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17. What is a Kata?
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18. Wax on, wax off
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19. Create ”muscle memory”
for continuous improvements
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20. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

21. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

22. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

23. Vision
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

24. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

25. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

27. The Vision
Process focused
Not outcome focused
Not a business or company vision
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28. Toyota’s Vision for Its
Production Operations
Zero defects
100 percent value added
One-piece flow, in sequence, on
demand
Security for people (no injuries)
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29. Software development
Vision example
Zero defects, in production
100 percent value added
Highest value first, on demand
Security for people (no injuries)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

30. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

31. Get out of the corner office
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32. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

33. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

34. What to collect
Data and facts, not gut feel
Process description (Value Stream Map)
Process metrics
Outcome metrics
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

35. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

36. Our next target
condition is…
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37. Beyond the knowledge
threshold
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38. Put a square peg in a
round hole
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39. Setting a target condition
Hypothesis on the journey towards
the next Challenge and Vision
Based on your business strategy and
model for process improvement
Follow the Goldilocks rule
Not too hard, Not too easy, Just Right
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40. Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
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41. Current
Condition
Challenge
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42. Target Condition examples
All work visible
Lead time 60 days (from 80 days)
Work-in-process 15 (from 20)
Deploy to production every 2 weeks
Specification by Example is used for 80% of
the features
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43. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

44. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

45. Target
Condition
Current
Condition
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46. Target
Condition
Current
Condition
P
DC
A
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47. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

48. Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

49. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

50. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

51. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

52. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

53. Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

54. Your treasure map to
Toyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www.slideshare.net/hkanforss/
http://www-personal.umich.edu/~mrother/Homepage.html
http://www.lean.org/kata/
http://www.slideshare.net/mike734
http://www.slideshare.net/BillCW3/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

55. Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com