The document provides a summary for Hollie Bigler, including her contact information, objective to obtain a position offering challenges and growth, and qualifications. Her qualifications include being a dedicated team leader able to multitask, problem solve, and utilize communication skills. She has over 10 years of work experience in customer service and sales roles in the wireless, home solutions, healthcare, and childcare industries. Her resume details responsibilities and achievements in each prior role. References are available upon request.

1. Hollie Bigler
2928 Fillmore Dr.
Chambersburg Pa, 17201
(717) 753-0607
holliebigler@gmail.com
Objective:
Obtain a position with your company that will offer me personal challenges and opportunities for
professional growth.
Qualifications and Skills Summary:
 Dedicated and compassionate team leader able to work independently or as part of a team.
Can juggle multiple task and tight deadlines while still increasing productivity.
 Analytical, organized, innovative/productive, flexible with strong follow-through skills
 Strong problem-solving and efficiency skills, strong communication efficacy and ability to
utilize a wide variety of resources to drive positive corporate change.
 Quality work ethic; works well independently and in groups/team,
 Windows; MS Office Suite, MS Word, Excel, Power Point, Internet, OMNI, Eroes,
Datascape
 10-key by touch and typing speed of 50wpm.
 Committed to exceptional customer service.
 Exemplary interpersonal skills. Excellent listener with the ability to empathize with a
diverse population and treat all people with respect.
 Experienced Cellular Sales
 Resilience and the ability to cope with rejection
 Capability to flourish in a competitive environment
 Great level of numeracy
Work History:
The Cellular Connection (Verizon): Shippensburg PA. 8/2013 to 11/2015
 Inventory Control
 Customer Service
 Sales (Wireless and Home Solutions)
 Scheduling
 Management, leadership
 Quarterly Reviews
 Provide customers with the best life and home solution

2. Express Employment Services: Greencastle PA. 6/2012-08/2013
 Traffic Coordinator
 Secretarial Duties
 Filing
 Inventory Control
 Scheduling
YMCA: Chambersburg, PA. 1/2011-Present
Youth Counselor
 Supervise Elementary age youth
San Mar Children’s Home, Boonsboro Md. 3/2010- 3/2011
Residential Counselor
 Supervised daily living skills of juvenile delinquents.
 Maintained state regulations for sanitation and care of youth.
 Assist in Educational advancement, as well as positive life choices
 Document daily activities and moods
 Proper De-escalation techniques/ Safe Crisis Management
 Inventory control
 CPR/First Aide Certified
Regis Cooperation, Chambersburg Pa. 8/2007-8/2009
Cosmetologist
 Provided beauty services for men, women, and children
 Managed client account information/Scheduled Appts.
 Closed Store and handled deposits
First Data, Hagerstown Md. 10/06-8/2007
Customer Service Rep/ Tech Support
 Assisted customers/merchants on concerns
 Walked merchants through repair of equipment
 Handled charge disputes

3.  Inbound/Outbound Multiple phone lines
 Outstanding Customer Service Reward
Chambersburg Hospital, Chambersburg Pa. 3/02-8/06
Critical Care Tech
 Assisted patients with daily hygiene
 Responded to all emergency codes
 Daily Vitals
 Made tech work schedule
 Inventory control
 Assisted Doctors and RN’s in patient care
 Wound Care
 Transported patients throughout the hospital/and Discharges
 Post-mortem care
 Documented in Medi-tech daily care and changes
 Clerical duties
References:
Submitted upon request