1. HUMAM ABOUKHALAF
A SUCCESSFUL SALES
PROFESSIONAL
Dubai - UAE
Mobile: (+971) 56 491 2750
E-mail: Humam_0708@yahoo.com
CAREER ASPIRATION____________________________________________________________
To develop KEY account for an Organization that seeks to grow competitively while serving the
best value chain to its Customers. “I leave an impression with the Market , Customers and Targets
that are achieved!”
KEY SKILLS_____________________________________________________________________
 Retail Store Operations
 P&L Management
 Budgeting & Cost Controls
 Shrink Reduction/Loss Control
 Fundraising & Donor Relations
 Team player
 Customer Service Excellence
 Teambuilding/Training/Supervision
 Inventory Management
 Merchandising Strategies
 Community-Client Relations
 Problem solving
CAREER TREE_____________________________________________________________________
Mar’04 - Dec. 14 Sales specialist, Macys department stores
KEY ACHIEVEMENTS:
 top sales performer for reign
 top credit producer
 train and direct the new hires
 lead to achieve the department and company goals
 Increase the customer base.
 Build the brand image through accurate merchandising, availability and
competition.
 Full competitive analysis (in terms of New Opportunities and Threats).
 Work closely with vendors and brand manager to set market prices.
 Co-ordinate with marketing department on marketing activities and set
marketing calendar.
 Set up market sales strategy & Budget.
 Department and colleagues reference on how to improve performance.
Apr’04 -Mar. 15 F&B and event organizer, Gaylord Texan Resort (part time)
KEY ASSIGNMENTS:
 Managing the event organization, ability to read and follow banquet event
orders, floor diagrams, and set up rooms accordingly.
 Exceptional customer service skills.
 Knowledge of relevant health and safety regulations and procedures.
 Strong ability to communicate effectively both in written and verbal
format.

2.  Managing the ability of uncommon events.
 Sales reports.
 Ensure the best pre sales and after sales services to customers.
Mar’03 – Jul' 07 WZ Auto sale dealership, TX USA.
KEY ASSIGNMENTS:
 Selling both new and used cars as well as finance and related product.
 Selling and promoting Finance, Insurance products and Paint Protection.
 Demonstrating vehicles to customers, including taking them for drives.
 Reporting to the vehicle Sales Manager on activities, reviews and analyses.
 Meeting customers face to face and holding sales discussions with them.
 Writing up sales contracts.
 Representing the company at trade exhibitions, events and
demonstrations.
 Negotiating the terms of a sales agreement and closing sales.
 Following-up in-bound telephone enquiries, walk in prospects and emails
enquiries.
 Preparing car purchase packages.
Mar’03 – Jun’05 Refuge services/ Case manager, Catholic Charities fort worth, TX USA.
KEY ASSIGNMENTS:
 Demonstrated outstanding case management.
 Life-Skills Counseling
 Help and support refugees to understand the American culture, and how to
blend with the new society
 Take them in different field trips
 and help them to adjust.
 Teaching English TOEFL level.
May’00 – Feb’03 Freelancer , TX USA.
KEY ASSIGNMENTS:
 Cars spares and tiers dealership.
 Cars Auction dealer.
 Privet English teacher
Aug’96 – Apr'00 English Teacher, Amman - Jordan
KEY ASSIGNMENTS:
 Creative Lesson Planning
 Curriculum Development
 Instructional Best Practices
 Classroom Management and Discipline
 Learner Assessment
 Experiential Learning
 Special Needs Students
REWARDS_____________________________________________________________________
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3. 2004-2014 Star Academy award for recognition for leadership and achievement.
Top sales 2008 to 2014 (sequentially) top sales for region for Macys
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4. EDUCATION_____________________________________________________________________
 Graduated in 1999 Jordan University, Amman - Jordan
Master in International Relations.
 Graduated in 1996 Jordan University, Amman - Jordan
BSc in Political Science.
LANGUAGE PROFICIENCY __________________________________________________
 English
 Arabic
 German (basic)
PERSONAL____________________________________________________________________________
Date of Birth : 15th
Feb. 1973
Place of Birth : Amman - Jordan.
Nationality : American
Marital Status : Married
REFERENCES
Available upon request.
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