SlideShare una empresa de Scribd logo
1 de 20
The Next Conversation in Social Media  Fran Stephenson  Step In Communication
Is Your Organization Ready?
You’ve Tried it All, right?  ,[object Object]
Flickr ~ Picasa ~ Snapfish
YouTube
Podcasting
Foursquare/Gowalla
LinkedIN ~ SlideShare
ITunes
Groupon
Digg ~ Delicious ,[object Object]
Social Media Practice
The Conversation Prism Observe Listen Participate Engage Give/Get Evaluate Lather, Rinse, Repeat Source: http://www.briansolis.com/2009/03/conversation-prism-v20/
Imagine What’s Next!
Integration Today ,[object Object]
Combines real + virtualTrip Planner of today
Integrated Travel Planners
Enrich Experience
Integration Tomorrow ,[object Object]
Combines real + virtual

Más contenido relacionado

La actualidad más candente

Social media - and why you should use it!
Social media - and why you should use it!Social media - and why you should use it!
Social media - and why you should use it!Heidi Nordby Lunde
 
How's it Done? MI SA Conference Workshop
How's it Done? MI SA Conference WorkshopHow's it Done? MI SA Conference Workshop
How's it Done? MI SA Conference WorkshopLaDonna Coy
 
Community Media Workshop: Chicago
Community Media Workshop: ChicagoCommunity Media Workshop: Chicago
Community Media Workshop: ChicagoBeth Kanter
 
Socializing Your Volunteer Program
Socializing Your Volunteer ProgramSocializing Your Volunteer Program
Socializing Your Volunteer Programguest8d6d60
 
Reputation and Crisis Communication 2011
Reputation and Crisis Communication 2011Reputation and Crisis Communication 2011
Reputation and Crisis Communication 2011Geoff Livingston
 
Social media basic for nonprofits
Social media basic for nonprofitsSocial media basic for nonprofits
Social media basic for nonprofitsapruitt
 
Choosing & Using Social Media Tools
Choosing & Using Social Media ToolsChoosing & Using Social Media Tools
Choosing & Using Social Media ToolsLaDonna Coy
 
Group 1 Packard Foundation
Group 1 Packard FoundationGroup 1 Packard Foundation
Group 1 Packard FoundationBeth Kanter
 
Communicating in a Digital World
Communicating in a Digital World Communicating in a Digital World
Communicating in a Digital World Justine Abigail
 
How to Use Social Media to Influence the World
How to Use Social Media to Influence the WorldHow to Use Social Media to Influence the World
How to Use Social Media to Influence the WorldSean Si
 
Using Social Media for Your Non-Profit
Using Social Media for Your Non-ProfitUsing Social Media for Your Non-Profit
Using Social Media for Your Non-ProfitMorris County NJ
 
HELP - Emerging Leaders Program - Social Media Webinar
HELP - Emerging Leaders Program - Social Media WebinarHELP - Emerging Leaders Program - Social Media Webinar
HELP - Emerging Leaders Program - Social Media WebinarDan Cohen
 
New Media Eagle Ridge
New Media Eagle RidgeNew Media Eagle Ridge
New Media Eagle RidgeLaDonna Coy
 
Social Media success
Social Media successSocial Media success
Social Media successIulian Andrei
 
Social Crush: Social Media Case Study
Social Crush: Social Media Case StudySocial Crush: Social Media Case Study
Social Crush: Social Media Case StudyBrett McCoy
 

La actualidad más candente (17)

Social media - and why you should use it!
Social media - and why you should use it!Social media - and why you should use it!
Social media - and why you should use it!
 
Engaging The Conversation
Engaging The ConversationEngaging The Conversation
Engaging The Conversation
 
How's it Done? MI SA Conference Workshop
How's it Done? MI SA Conference WorkshopHow's it Done? MI SA Conference Workshop
How's it Done? MI SA Conference Workshop
 
Community Media Workshop: Chicago
Community Media Workshop: ChicagoCommunity Media Workshop: Chicago
Community Media Workshop: Chicago
 
Socializing Your Volunteer Program
Socializing Your Volunteer ProgramSocializing Your Volunteer Program
Socializing Your Volunteer Program
 
Reputation and Crisis Communication 2011
Reputation and Crisis Communication 2011Reputation and Crisis Communication 2011
Reputation and Crisis Communication 2011
 
Social media basic for nonprofits
Social media basic for nonprofitsSocial media basic for nonprofits
Social media basic for nonprofits
 
Choosing & Using Social Media Tools
Choosing & Using Social Media ToolsChoosing & Using Social Media Tools
Choosing & Using Social Media Tools
 
Group 1 Packard Foundation
Group 1 Packard FoundationGroup 1 Packard Foundation
Group 1 Packard Foundation
 
Communicating in a Digital World
Communicating in a Digital World Communicating in a Digital World
Communicating in a Digital World
 
How to Use Social Media to Influence the World
How to Use Social Media to Influence the WorldHow to Use Social Media to Influence the World
How to Use Social Media to Influence the World
 
Using Social Media for Your Non-Profit
Using Social Media for Your Non-ProfitUsing Social Media for Your Non-Profit
Using Social Media for Your Non-Profit
 
HELP - Emerging Leaders Program - Social Media Webinar
HELP - Emerging Leaders Program - Social Media WebinarHELP - Emerging Leaders Program - Social Media Webinar
HELP - Emerging Leaders Program - Social Media Webinar
 
New Media Eagle Ridge
New Media Eagle RidgeNew Media Eagle Ridge
New Media Eagle Ridge
 
Social Media success
Social Media successSocial Media success
Social Media success
 
New Media Prev
New Media PrevNew Media Prev
New Media Prev
 
Social Crush: Social Media Case Study
Social Crush: Social Media Case StudySocial Crush: Social Media Case Study
Social Crush: Social Media Case Study
 

Similar a C:\Fakepath\Iab Csept2010

Social Media Use and Travel Research
Social Media Use and Travel ResearchSocial Media Use and Travel Research
Social Media Use and Travel ResearchFran Stephenson
 
Getting Started in Social Media
Getting Started in Social Media Getting Started in Social Media
Getting Started in Social Media Fran Stephenson
 
Summer learning-workshop-2
Summer learning-workshop-2Summer learning-workshop-2
Summer learning-workshop-2Beth Kanter
 
Northside Education Foundation
Northside Education FoundationNorthside Education Foundation
Northside Education FoundationFran Stephenson
 
Ohla 09 Slideshare
Ohla 09 SlideshareOhla 09 Slideshare
Ohla 09 SlideshareHolly Zoba
 
Sustainable Social Media
Sustainable Social MediaSustainable Social Media
Sustainable Social MediaBeth Kanter
 
How Networked Nonprofits Use Facebook Smart.ly
How Networked Nonprofits Use Facebook Smart.lyHow Networked Nonprofits Use Facebook Smart.ly
How Networked Nonprofits Use Facebook Smart.lyBeth Kanter
 
Extending Your Reach Through The Web
Extending Your Reach Through The WebExtending Your Reach Through The Web
Extending Your Reach Through The WebCarrie Bishop
 
Be Prepared for Social Media
Be Prepared for Social MediaBe Prepared for Social Media
Be Prepared for Social MediaBeth Kanter
 
P.E.J.E. Social Media with a Strategy
P.E.J.E. Social Media with a StrategyP.E.J.E. Social Media with a Strategy
P.E.J.E. Social Media with a StrategySee3 Communications
 
Social media admissions - #POLS2013
Social media admissions - #POLS2013Social media admissions - #POLS2013
Social media admissions - #POLS2013Seth Hinz
 
Social Media From Scratch
Social Media From ScratchSocial Media From Scratch
Social Media From ScratchAdam Rosenberg
 
Social Media Training with CARD – Collaborating Agencies Responding to Disasters
Social Media Training with CARD – Collaborating Agencies Responding to DisastersSocial Media Training with CARD – Collaborating Agencies Responding to Disasters
Social Media Training with CARD – Collaborating Agencies Responding to DisastersDan Cohen
 
Intro to Social Media, Social Media Tools, Social Media Campaign
Intro to Social Media, Social Media Tools, Social Media CampaignIntro to Social Media, Social Media Tools, Social Media Campaign
Intro to Social Media, Social Media Tools, Social Media CampaignRebecka Anderson
 
Social Media in eXtension
Social Media in eXtensionSocial Media in eXtension
Social Media in eXtensionlspicer
 
UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction
UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction  UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction
UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction Georgette Dumont
 
The Power of Conversation - Using Social Media to Motivate Action in the Dona...
The Power of Conversation - Using Social Media to Motivate Action in the Dona...The Power of Conversation - Using Social Media to Motivate Action in the Dona...
The Power of Conversation - Using Social Media to Motivate Action in the Dona...Scott Meis
 

Similar a C:\Fakepath\Iab Csept2010 (20)

Social Media and Travel
Social Media and TravelSocial Media and Travel
Social Media and Travel
 
Social Media Use and Travel Research
Social Media Use and Travel ResearchSocial Media Use and Travel Research
Social Media Use and Travel Research
 
Getting Started in Social Media
Getting Started in Social Media Getting Started in Social Media
Getting Started in Social Media
 
Summer learning-workshop-2
Summer learning-workshop-2Summer learning-workshop-2
Summer learning-workshop-2
 
Northside Education Foundation
Northside Education FoundationNorthside Education Foundation
Northside Education Foundation
 
Ohla 09 Slideshare
Ohla 09 SlideshareOhla 09 Slideshare
Ohla 09 Slideshare
 
Sustainable Social Media
Sustainable Social MediaSustainable Social Media
Sustainable Social Media
 
Workshop Deck
Workshop DeckWorkshop Deck
Workshop Deck
 
How Networked Nonprofits Use Facebook Smart.ly
How Networked Nonprofits Use Facebook Smart.lyHow Networked Nonprofits Use Facebook Smart.ly
How Networked Nonprofits Use Facebook Smart.ly
 
Extending Your Reach Through The Web
Extending Your Reach Through The WebExtending Your Reach Through The Web
Extending Your Reach Through The Web
 
Be Prepared for Social Media
Be Prepared for Social MediaBe Prepared for Social Media
Be Prepared for Social Media
 
P.E.J.E. Social Media with a Strategy
P.E.J.E. Social Media with a StrategyP.E.J.E. Social Media with a Strategy
P.E.J.E. Social Media with a Strategy
 
Social media admissions - #POLS2013
Social media admissions - #POLS2013Social media admissions - #POLS2013
Social media admissions - #POLS2013
 
How to Succeed at Publicity Without Really Trying
How to Succeed at Publicity Without Really TryingHow to Succeed at Publicity Without Really Trying
How to Succeed at Publicity Without Really Trying
 
Social Media From Scratch
Social Media From ScratchSocial Media From Scratch
Social Media From Scratch
 
Social Media Training with CARD – Collaborating Agencies Responding to Disasters
Social Media Training with CARD – Collaborating Agencies Responding to DisastersSocial Media Training with CARD – Collaborating Agencies Responding to Disasters
Social Media Training with CARD – Collaborating Agencies Responding to Disasters
 
Intro to Social Media, Social Media Tools, Social Media Campaign
Intro to Social Media, Social Media Tools, Social Media CampaignIntro to Social Media, Social Media Tools, Social Media Campaign
Intro to Social Media, Social Media Tools, Social Media Campaign
 
Social Media in eXtension
Social Media in eXtensionSocial Media in eXtension
Social Media in eXtension
 
UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction
UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction  UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction
UNF NP Management Conference 2011 Nonprofits and Social Media: An Introduction
 
The Power of Conversation - Using Social Media to Motivate Action in the Dona...
The Power of Conversation - Using Social Media to Motivate Action in the Dona...The Power of Conversation - Using Social Media to Motivate Action in the Dona...
The Power of Conversation - Using Social Media to Motivate Action in the Dona...
 

Último

How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...lizamodels9
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperityhemanthkumar470700
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...amitlee9823
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceDamini Dixit
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 

Último (20)

unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 

C:\Fakepath\Iab Csept2010