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On-screen advertising has an implicit effect!


Explicit and implicit advertising effect in a joint investigation by Germany's largest
marketing companies




Presenting the results




Björn Kaspring
What kind of implicit effect does on-screen advertising have?


    Nowadays, the explicit performance of on-screen advertising has been clearly proven
    and forms a standard component of every media plan. However, it has so far
    remained unclear what type of additional implicit value on-screen advertising may
    have for branding.
    For this purpose, implicit effect parameters generated by advertising contact – such
    as brand image and online behaviour – are the main focus of the study.
    This study is the first to clearly prove the implicit added value of on-screen
    advertising across a range of marketing companies and a number of campaigns in
    different sectors.




Page 2 | 19.10.2011 | Implicit effect of on-screen advertising
Campaigns + websites
   The selection covers a wide range of sectors and brands. The results of the study are therefore
   independent of specific campaigns and sectors.
  Previous campaigns were
  selected to ensure that the
  effects were created only by the
                                                         Automotive
                                                           sector
  advertising delivery during the
  experiment.

  These campaigns were tested in                         Electrical
  skyscraper, super banner and                        entertainment
  medium rectangle standard                             appliances
  formats.

  Advertising was replaced on 24
  portals. According to AGOF,                                    FMCG
  these sites are amongst
  Germany's most far-reaching
  websites and represent various
  online activities.                                             Trade


Page 3 | 19.10.2011 | Implicit effect of on-screen advertising
Design of the study
    Replacing advertising: over a period of four weeks, an average of eight advertising
    contacts were established online (four contacts in the lab) with N=1000 Internet
    users (representative of general Internet).
    Parameters: in addition to classic survey data, online behaviour, the implicit brand
    image (i² BRANDREACT) and eye movement were recorded.
    Implementation: the biotic campaign simulation using the i² server and a natural
    usage situation guarantee the highest possible level of validity in recording the
    advertising effect of on-screen advertising.
                         Automotive sector    Electronic entertainment          FMCG                   Trade
                                                       appliances


                                                                                                                     N (lab)   N (online)


       Test group 1      Contact          -        -             KG      Contact       -        -              KG      30         250

       Test group 2                Contact        KG                -       -      Contact     KG              -       30         250

       Test group 3        -         KG         Contact             -       -          KG    Contact           -       30         250
       Test group 4       KG          -            -          Contact      KG          -        -          Contact     30         250
          N total                                                                                                    N=120      N=1000




Page 4 | 19.10.2011 | Implicit effect of on-screen advertising
Campaign delivery


    The i² server removes any
    advertising on the defined fields                              User
    and replaces it with the                                     behaviour

    advertising to be tested.                                                                x

    Each replacement is logged to
    relate the contact frequency
                                                                                          i² server                   Internet
    with the advertising and the
    advertising effect in the
    analysis.                                                           Tracking        Simulation          Survey

    The user behaviour is also
    recorded using the i² server and                                               Data evaluation
    eye square.


                                                                         Time spent and frequency of website visits, clicks on
                                                                         websitestransitions between websites




Page 5 | 19.10.2011 | Implicit effect of on-screen advertising
Overview of results


    Implicit added value of on-screen advertising clearly proven
Online behaviour
 • As the most important implicit parameter of the advertising effect of on-screen
    advertising, online behaviour shows a strong and robust influence on all Internet
    users involved.
 • In contrast to the explicit effects, brand-specific online activity increases as the
    distance from the advertising contact grows. This shows the most significant implicit
    added value of on-screen advertising.


 Implicit brand image
 • The implicit brand image is also considerably improved across all sectors and
    campaigns.
 • In the process, on-screen advertising is able to influence the brand image more
    positively across all sectors and creations when performed implicitly, rather than
    explicitly.



Page 6 | 19.10.2011 | Implicit effect of on-screen advertising
On-screen advertising has a positive effect on online behaviour

    Over the course of four weeks, contact with on-screen advertising leads to higher
    usage of brand domains.
    It becomes evident that response values, such as the click-through rate (measures
    real-time reactions by the Internet users), heavily underestimate the long-term
    effects of on-screen advertising:
     • as a result, users are obviously less inclined to immediately and explicitly change
       their behaviour upon coming into contact with on-screen advertising.
     • In the long term, contact with on-screen advertising triggers an activation potential
       on an implicit level that can even be triggered several weeks later. If – for example
       – the user is browsing the Internet and has a target that matches the brand's
       content.



    Searching for a new product on the Internet, users'
    behaviour is influenced by any on-screen advertising they
    may have seen – even if that was weeks ago.



Page 7 | 19.10.2011 | Implicit effect of on-screen advertising
Long-term implicit effect of on-screen advertising on online
behaviour

      In particular if several advertising contacts take place at the start of the tracking
      period, a considerable increase of the number of users with contact to the domains
      of the advertised brands becomes evident.
      This shows a strong long-term implicit effect of on-screen advertising.

                             Number of users with domain contact (in %)
10%
                                                                                                                   Period between the
                                                                                                                   most advertising
                                                                                                                   contacts and the
                                                                                                                   survey
                                                                                                                    Treatment
                                                                                                                    Control
5%


50%
                                                          + 42.4%                         + 46.0%                  positives Δ in %
                   + 15.4%
0%
       Hauptwerbekontakt eine Woche vor        Hauptwerbekontakt gleichmäßig   Hauptwerbekontakt vier Wochen vor
                  Befragung                               verteilt                        Befragung



Page 8 | 19.10.2011 | Implicit effect of on-screen advertising
Explicit advertising effect is at its strongest in the short term
and implicit indicators show long-term effects

    While the awareness score shows the strongest effects after recent advertising
    contact, on-screen advertising has an implicit effect even in the longer term.
    On-screen advertising is able to sustainably increase brand-specific online activity of
    Internet users and the influence peaks if the main advertising contact is at the
    beginning of the four weeks.



             Advertising effect between treatment and reference group (Δ in %)

                                                                                         + 46.0%
                                                                 + 42.4%

                                                                                                         Explizite Wirkung (Awareness)
                                                                                                         Implizite Wirkung (Verhalten)


   + 14.9%                            + 15.4%
                                                                                                                 Period between the
                                                                                                                 most advertising
                               + 4.6%                      + 1.1%                  + 0.6%
                                                                                                                 contacts and the
                                                                                                                 survey
Hauptwerbekontakt direkt    Hauptwerbekontakt eine       Hauptwerbekontakt      Hauptwerbekontakt vier
     vor Befragung           Woche vor Befragung         gleichmäßig verteilt   Wochen vor Befragung



Page 9 | 19.10.2011 | Implicit effect of on-screen advertising
Considerable implicit added value of on-screen advertising


    The explicit brand awareness that on-screen advertising is able to create and that
    can actively be recalled by users decreases over time, as expected.
    The implicit impression that on-screen advertising creates can be demonstrated over
    a more prolonged period of time. Its chance of influencing active decisions in users'
    behaviour increases with time.
    The implicit added value of display advertising increases as the distance from the
    advertising contact grows. Advertising effect recordings aimed purely at short-term
    reactions, such as an explicit analysis of awareness or the evaluation of CTRs,
    therefore underestimate the influence of on-screen advertising.




                             Advertising                                                                   implizit
                             effect                                                                        explizit



                                                                  Distance from contact with advertising


Page 10 | 19.10.2011 | Implicit effect of on-screen advertising
Implicit brand image using i² BRANDREACT


    Apart from explicit agreement about whether certain characteristics match a brand
    or not, the reaction time for the response is also recorded.
    The reaction time provides direct information about the association strength between
    the characteristic feature and the brand:
    • Terms that were assigned quickly represent a clear and emotionally strong
      characteristic feature of the brand.
    • Terms that were assigned slowly, on the other hand, put customers in a
      cognitive cognitive situation. They are able to assign the attribute only after
      quickly thinking about it.

    BRANDREACT provides the implicit brand image
    using the combination of consent and reaction time.
    In the process, the brand image is shown as a
    combination of balance/stimulance/potency. This
    combination is oriented towards basic human
    values (limbic types).


Page 11 | 19.10.2011 | Implicit effect of on-screen advertising
Positive implicit effect on the brand image


 In the process, categories such as "Security"
 and "Joy" have particularly strong implicit
 effects.
                                                                                                                          Sicherheit

 The implicit brand image can also be improved
 in categories such as "Curiosity", "Adventure"                                                                          Sicherheit




                                                                                           STIMULANCE
                                                                                                        Freude                                   Disziplin
 and "Power".
 In contrast to the previous assumption that the                                                        Freude                                   Disziplin
 Internet as a medium can only address
 dimensions such as "Potency" and                                                                       Neugier                                  Macht

 "Stimulance", the study also shows an increase
 in the "Security" aspect. Corresponding                                                                Neugier                                  Macht
                                                                                                                         Abenteuer
 campaign content can prevail at the level of the
 implicit brand image.                                                                                                   Abenteuer

 Basis: more than one contact in the last week prior to the survey.                                          mit Werbekontakt          ohne Werbekontakt

 The circle represents the three dimensions "Balance", "Dominance" and "Stimulance". Two categories are assigned to each dimension. A specific
 weighting between the dimensions results from agreeing or disagreeing to adjectives describing the categories. The stronger the characteristics of the
 categories are taken into account, the more the line connecting the categories moves away from the centre.


Page 12 | 19.10.2011 | Implicit effect of on-screen advertising
Considerable implicit added value for the brand image


      In contrast to smaller, explicit effects, it is possible to prove a very considerable
      added value of implicit on-screen advertising.
      The implicit added value on an image level can be proven consistently. In the short
      and the long term, on-screen advertising can influence the brand image more
      positively in an implicit fashion than an explicit one.


                                i² BrandREACT brand image score (overall)
                                                                                               Gestützte Markenerinnerung (in %)
                                     0.99   0.97
  1                                                                                                      97%        100%
                                                                                    100%
                                                                                                        0.80
                                                                                                 0.76
                                                                                         80%
                                                                                                                                0.68
                                                                           0.61   0.63
                                                                                         60%                            0.58

                                                            0.44   0.47                  40%
                    0.36
                                                                                         20%
             0.26
                                                                                         0%
                                                                                                               gesamt
  0
             Sicherheit              Disziplin                Macht        Abenteuer              Neugier                Freude
                                                                                                  ohne Werbekontakt            mit Werbekontakt
      Basis: more than one contact in the last week prior to the survey.


Page 13 | 19.10.2011 | Implicit effect of on-screen advertising
Learnings


    On-screen advertising has an effect, even without clicking.
    • On-screen advertising shows a solid implicit advertising effect, regardless of
      response rates that are perhaps not particularly strong.
    • In particular, on-screen advertising ensures an implicit improvement of brand
      performance and increases brand-specific Internet behaviour, which can not be
      ideally represented using indicators such as CTR and classic surveys.
    On-screen advertising demonstrates a considerable implicit added value.
    • While explicit influences such as awareness are less prominent the greater the
      distance from the advertising contact, implicit parameters such as online behaviour
      can prove the considerable long-term effects of on-screen advertising.
    On-screen advertising creates positive implicit brand values.
    • The brand image also demonstrates a considerable implicit added value. While the
      brand image can hardly be influenced explicitly, there is a considerably more
      positive effect after advertising contact on an implicit level for the brands involved.




Page 14 | 19.10.2011 | Implicit effect of on-screen advertising
Thank you for your attention.




BVDW e.V.
Berliner Allee 57
D-40212 Düsseldorf
Fon +49 211 600456 - 0
Fax +49 211 600456 - 33
info@bvdw.org
www.bvdw.org




© 2010 | Bundesverband Digitale Wirtschaft (BVDW) e.V.

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On-screen ads implicit effect study results

  • 1. On-screen advertising has an implicit effect! Explicit and implicit advertising effect in a joint investigation by Germany's largest marketing companies Presenting the results Björn Kaspring
  • 2. What kind of implicit effect does on-screen advertising have? Nowadays, the explicit performance of on-screen advertising has been clearly proven and forms a standard component of every media plan. However, it has so far remained unclear what type of additional implicit value on-screen advertising may have for branding. For this purpose, implicit effect parameters generated by advertising contact – such as brand image and online behaviour – are the main focus of the study. This study is the first to clearly prove the implicit added value of on-screen advertising across a range of marketing companies and a number of campaigns in different sectors. Page 2 | 19.10.2011 | Implicit effect of on-screen advertising
  • 3. Campaigns + websites The selection covers a wide range of sectors and brands. The results of the study are therefore independent of specific campaigns and sectors. Previous campaigns were selected to ensure that the effects were created only by the Automotive sector advertising delivery during the experiment. These campaigns were tested in Electrical skyscraper, super banner and entertainment medium rectangle standard appliances formats. Advertising was replaced on 24 portals. According to AGOF, FMCG these sites are amongst Germany's most far-reaching websites and represent various online activities. Trade Page 3 | 19.10.2011 | Implicit effect of on-screen advertising
  • 4. Design of the study Replacing advertising: over a period of four weeks, an average of eight advertising contacts were established online (four contacts in the lab) with N=1000 Internet users (representative of general Internet). Parameters: in addition to classic survey data, online behaviour, the implicit brand image (i² BRANDREACT) and eye movement were recorded. Implementation: the biotic campaign simulation using the i² server and a natural usage situation guarantee the highest possible level of validity in recording the advertising effect of on-screen advertising. Automotive sector Electronic entertainment FMCG Trade appliances N (lab) N (online) Test group 1 Contact - - KG Contact - - KG 30 250 Test group 2 Contact KG - - Contact KG - 30 250 Test group 3 - KG Contact - - KG Contact - 30 250 Test group 4 KG - - Contact KG - - Contact 30 250 N total N=120 N=1000 Page 4 | 19.10.2011 | Implicit effect of on-screen advertising
  • 5. Campaign delivery The i² server removes any advertising on the defined fields User and replaces it with the behaviour advertising to be tested. x Each replacement is logged to relate the contact frequency i² server Internet with the advertising and the advertising effect in the analysis. Tracking Simulation Survey The user behaviour is also recorded using the i² server and Data evaluation eye square. Time spent and frequency of website visits, clicks on websitestransitions between websites Page 5 | 19.10.2011 | Implicit effect of on-screen advertising
  • 6. Overview of results Implicit added value of on-screen advertising clearly proven Online behaviour • As the most important implicit parameter of the advertising effect of on-screen advertising, online behaviour shows a strong and robust influence on all Internet users involved. • In contrast to the explicit effects, brand-specific online activity increases as the distance from the advertising contact grows. This shows the most significant implicit added value of on-screen advertising. Implicit brand image • The implicit brand image is also considerably improved across all sectors and campaigns. • In the process, on-screen advertising is able to influence the brand image more positively across all sectors and creations when performed implicitly, rather than explicitly. Page 6 | 19.10.2011 | Implicit effect of on-screen advertising
  • 7. On-screen advertising has a positive effect on online behaviour Over the course of four weeks, contact with on-screen advertising leads to higher usage of brand domains. It becomes evident that response values, such as the click-through rate (measures real-time reactions by the Internet users), heavily underestimate the long-term effects of on-screen advertising: • as a result, users are obviously less inclined to immediately and explicitly change their behaviour upon coming into contact with on-screen advertising. • In the long term, contact with on-screen advertising triggers an activation potential on an implicit level that can even be triggered several weeks later. If – for example – the user is browsing the Internet and has a target that matches the brand's content. Searching for a new product on the Internet, users' behaviour is influenced by any on-screen advertising they may have seen – even if that was weeks ago. Page 7 | 19.10.2011 | Implicit effect of on-screen advertising
  • 8. Long-term implicit effect of on-screen advertising on online behaviour In particular if several advertising contacts take place at the start of the tracking period, a considerable increase of the number of users with contact to the domains of the advertised brands becomes evident. This shows a strong long-term implicit effect of on-screen advertising. Number of users with domain contact (in %) 10% Period between the most advertising contacts and the survey Treatment Control 5% 50% + 42.4% + 46.0% positives Δ in % + 15.4% 0% Hauptwerbekontakt eine Woche vor Hauptwerbekontakt gleichmäßig Hauptwerbekontakt vier Wochen vor Befragung verteilt Befragung Page 8 | 19.10.2011 | Implicit effect of on-screen advertising
  • 9. Explicit advertising effect is at its strongest in the short term and implicit indicators show long-term effects While the awareness score shows the strongest effects after recent advertising contact, on-screen advertising has an implicit effect even in the longer term. On-screen advertising is able to sustainably increase brand-specific online activity of Internet users and the influence peaks if the main advertising contact is at the beginning of the four weeks. Advertising effect between treatment and reference group (Δ in %) + 46.0% + 42.4% Explizite Wirkung (Awareness) Implizite Wirkung (Verhalten) + 14.9% + 15.4% Period between the most advertising + 4.6% + 1.1% + 0.6% contacts and the survey Hauptwerbekontakt direkt Hauptwerbekontakt eine Hauptwerbekontakt Hauptwerbekontakt vier vor Befragung Woche vor Befragung gleichmäßig verteilt Wochen vor Befragung Page 9 | 19.10.2011 | Implicit effect of on-screen advertising
  • 10. Considerable implicit added value of on-screen advertising The explicit brand awareness that on-screen advertising is able to create and that can actively be recalled by users decreases over time, as expected. The implicit impression that on-screen advertising creates can be demonstrated over a more prolonged period of time. Its chance of influencing active decisions in users' behaviour increases with time. The implicit added value of display advertising increases as the distance from the advertising contact grows. Advertising effect recordings aimed purely at short-term reactions, such as an explicit analysis of awareness or the evaluation of CTRs, therefore underestimate the influence of on-screen advertising. Advertising implizit effect explizit Distance from contact with advertising Page 10 | 19.10.2011 | Implicit effect of on-screen advertising
  • 11. Implicit brand image using i² BRANDREACT Apart from explicit agreement about whether certain characteristics match a brand or not, the reaction time for the response is also recorded. The reaction time provides direct information about the association strength between the characteristic feature and the brand: • Terms that were assigned quickly represent a clear and emotionally strong characteristic feature of the brand. • Terms that were assigned slowly, on the other hand, put customers in a cognitive cognitive situation. They are able to assign the attribute only after quickly thinking about it. BRANDREACT provides the implicit brand image using the combination of consent and reaction time. In the process, the brand image is shown as a combination of balance/stimulance/potency. This combination is oriented towards basic human values (limbic types). Page 11 | 19.10.2011 | Implicit effect of on-screen advertising
  • 12. Positive implicit effect on the brand image In the process, categories such as "Security" and "Joy" have particularly strong implicit effects. Sicherheit The implicit brand image can also be improved in categories such as "Curiosity", "Adventure" Sicherheit STIMULANCE Freude Disziplin and "Power". In contrast to the previous assumption that the Freude Disziplin Internet as a medium can only address dimensions such as "Potency" and Neugier Macht "Stimulance", the study also shows an increase in the "Security" aspect. Corresponding Neugier Macht Abenteuer campaign content can prevail at the level of the implicit brand image. Abenteuer Basis: more than one contact in the last week prior to the survey. mit Werbekontakt ohne Werbekontakt The circle represents the three dimensions "Balance", "Dominance" and "Stimulance". Two categories are assigned to each dimension. A specific weighting between the dimensions results from agreeing or disagreeing to adjectives describing the categories. The stronger the characteristics of the categories are taken into account, the more the line connecting the categories moves away from the centre. Page 12 | 19.10.2011 | Implicit effect of on-screen advertising
  • 13. Considerable implicit added value for the brand image In contrast to smaller, explicit effects, it is possible to prove a very considerable added value of implicit on-screen advertising. The implicit added value on an image level can be proven consistently. In the short and the long term, on-screen advertising can influence the brand image more positively in an implicit fashion than an explicit one. i² BrandREACT brand image score (overall) Gestützte Markenerinnerung (in %) 0.99 0.97 1 97% 100% 100% 0.80 0.76 80% 0.68 0.61 0.63 60% 0.58 0.44 0.47 40% 0.36 20% 0.26 0% gesamt 0 Sicherheit Disziplin Macht Abenteuer Neugier Freude ohne Werbekontakt mit Werbekontakt Basis: more than one contact in the last week prior to the survey. Page 13 | 19.10.2011 | Implicit effect of on-screen advertising
  • 14. Learnings On-screen advertising has an effect, even without clicking. • On-screen advertising shows a solid implicit advertising effect, regardless of response rates that are perhaps not particularly strong. • In particular, on-screen advertising ensures an implicit improvement of brand performance and increases brand-specific Internet behaviour, which can not be ideally represented using indicators such as CTR and classic surveys. On-screen advertising demonstrates a considerable implicit added value. • While explicit influences such as awareness are less prominent the greater the distance from the advertising contact, implicit parameters such as online behaviour can prove the considerable long-term effects of on-screen advertising. On-screen advertising creates positive implicit brand values. • The brand image also demonstrates a considerable implicit added value. While the brand image can hardly be influenced explicitly, there is a considerably more positive effect after advertising contact on an implicit level for the brands involved. Page 14 | 19.10.2011 | Implicit effect of on-screen advertising
  • 15. Thank you for your attention. BVDW e.V. Berliner Allee 57 D-40212 Düsseldorf Fon +49 211 600456 - 0 Fax +49 211 600456 - 33 info@bvdw.org www.bvdw.org © 2010 | Bundesverband Digitale Wirtschaft (BVDW) e.V.