Tata AIG General Insurance Company - Insurer Innovation Award 2024
Smarter Planet: Dynamic Infrastructure
1. Smarter Planet: Dynamic Infrastructure Hemant Shah Infrastructure Business,Systems & Technology Group, IBM ASEAN
2. Smarter Energy Use Your washing machine will bid for electricity. And your neighbor’s solar cells might provide it. Smart grid Smarter Collaboration Working together regionally and sharing will be prerequisites for successful government transformation Smarter Energy Generation Energy saving solar technology will be built into asphalt, paint and windows Smarter Water Smarter ways to manage water supplies … analytics and research on the behavior of watersheds and impact of human activities… Smarter Supply Chains Innovative tracking systems help shippers manage supply chains, improve utilisation and security Smarter Food Tracking A food tracking solution uses RFID to track and trace meat and poultry from the farm, through the supply chain, to supermarket shelves.
3. Something meaningful is happening… “ Every human being, company, organization, city, nation, natural system and man-made system is becoming interconnected, instrumented and intelligent. This is leading to new savings and efficiency—but perhaps as important, new possibilities for progress.” The world is smaller. Because it can. Because it must. Because we want it to. The world is getting smarter. The world is flatter.
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5. Unique opportunities and challenges in each theme Green & Beyond Dynamic Infrastructure Smart Work New Intelligence
6. INTERCONNECTED People, systems and objects can communicate and interact with each other in entirely new ways. INSTRUMENTED We now have the ability to measure, sense and see the exact condition of everything. INTELLIGENT We can respond to changes quickly, accurately and securely, and get better results by predicting and optimizing for future events.
7. Infrastructure that brings together business and IT to create new possibilities. We need a dynamic infrastructure. Facilities Infrastructure Production Infrastructure Mobility Infrastructure Technology Infrastructure Communications Infrastructure + + + +
8. Datacenter Evolution Complex Physical Consolidation Logical Simplification Cloud Computing Pools of Virtualized Resources Virtual Servers, Storage, Networks Storage Servers Networks Windows Server Unix Server Linux Server Networks Storage Windows Servers Linux Servers Unix Servers Management Servers Switches Storage Firewalls, Routers Ensemble Ensemble Ensemble
9. Reduce cost, improve service, and manage risk Emerging Technologies Smarter and more adaptive technologies, such as cloud computing, virtualization, and Web 2.0, must be harnessed effectively to drive business innovation, efficiency, and responsiveness. Higher Service Expectations Increasingly savvy customers demand continuous service availability and high-quality experience across an expanding range of assets, applications, and services Rising Cost Pressures Business and IT assets are underutilized and difficult to manage; operational cost and complexity are reaching unsustainable and uncompetitive levels. New Risks and Threats Unprecedented security, resiliency, and compliance challenges are created by the accelerating pace of business change and the proliferation of operating, IT, and “smart” assets that comprise the underlying infrastructure.
10. Dynamic Infrastructure: Addressing today’s challenges and tomorrow’s opportunities. Not only ensuring high availability and quality of existing services, but also meeting customer expectations for real-time, dynamic access to innovative new services. Not just containing operational cost and complexity, but achieving breakthrough productivity gains through virtualization, optimization, energy stewardship, and flexible sourcing. REDUCE COST IMPROVE SERVICE MANAGE RISK Not only addressing today’s security, resiliency, and compliance challenges, but also preparing for the new risks posed by an even more connected and collaborative world. Dynamic Infrastructure
11. Building a dynamic infrastructure. Service Management Asset Management Virtualization Energy Efficiency Business Resiliency Security Information Infrastructure Provide visibility, control and automation across all the business and IT assets to deliver higher value services. Maximizing the value of critical business and IT assets over their lifecycle with industry tailored asset management solutions. Leadership virtualization and consolidation solutions that reduce cost, improve asset utilization, and speed provisioning of new services. Address energy, environment, and sustainability challenges and opportunities across your business and IT infrastructure. Maintaining continuous business and IT operations while rapidly adapting and responding to risks and opportunities. End to end industry customized governance, risk management and compliance solutions. Helping businesses achieve information compliance, availability, retention, and security objectives.
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23. Enhanced Business/IT Relationships and New Roles Business Expertise Technical Expertise Limited Overlap Users Define/refine business processes Developers Program applications using core technologies Traditional Service-Oriented Business Service Champion & Business Service Analyst Translate business processes into applications by assembling and configuring building blocks Extensive Overlap Service Developers Create application building blocks – patterns, templates, and components using core technologies Technical Expertise Users Define/refine business processes Business Expertise
24. Provider Relationship Model Benefit as IT Value Driver Cost as IT Value Driver High High Provider researches, recommends and implements technology to enable quantum leap in business capability Utility Commodity Provider works with others to develop a service and provide resources/skills necessary to support the service Provider of a quality service at a cost equal to or lower than the competition Provider of an adequate service at a cost lower than the competition Partner Enabler
25. The Dynamic Infrastructure IT Model Strategic Alignment Defined Value Net Open Value Net Partial Integration Enterprise Integration Discrete Dedicated to a particular LOB or application, siloed, geographic or location oriented Connected (linked) but not fully integrated across the entire enterprise. Horizontal and vertical integration & optimization across the entire enterprise where there is business value Sharing and integration with partners who join or leave the value net based on pre-established agreements Sharing and integration with partners who join or leave the value net with dynamically and automatically established agreements Finance & Environment Process Organisation Network Computing Systems & Storage Application & Data
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27. Understand the dynamic infrastructure vision but need to know its applicability to your business Need to automate IT processes, manage business services, manage SOA environments or converge business and IT asset management Need to reduce costs caused by server sprawl, escalating storage costs, inefficient application infrastructure or rising power and cooling expenses IBM offers... Entry Assessments & Workshops Dynamic Infrastructure, Improved Services Cost Reduction Risk Management DI Innovation workshop for IT Strategy Planning. (no-charge to customer.. 2 day w/s for qualified Customers) Various Solutions Offerings Need to manage risks through a more resilient and secure infrastructure