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Metsä Tissue
           Maintenance Improvement Project (MIP)

           CMMS project




1   22.05.12
Presentation name
The maintenance processes
 • The maintenance handbook is
   translated into Swedish, Slovakian and
   German language
 • Action plans are set up for nearly all mills:
          –     Mariestad & Småland
          –     Stotzheim, Kreuzau & Raubach
          –     Krapkowice & partly Zilina
          –     Mänttä under development
 • The experience all over shows that people
   like to have a clear description of their
   working processes
 • Updates in the area of procurement according One+ needed


2   22.05.12
Presentation name
Original MT MAP of maintenance systems
                                                   1.
                                                   Mattek system in Mänttä
                                                   MS-DOS based from
                                         1         late 80’s

                                                   2.
                                 2                 IBM Maximo
                                             8     MS-DOS based system
                                                   from ’97

                                                   3.
                                                   API PRO
                                     6             From year 2005
                           3 5
                            4                      4.& 5.
                                     7             Home made Excel
                                                   solutions

                                                   6.
                                                   Home made Access
                                                   solutions

                                                   7.
                                                   SAP for spare part
                                                   warehousing

                                                   8.
                                                   No maintenance system


       3   22.05.12
       Presentation name
MIA 2.10.2009
Cross process and cross function improvements

                                                           Warehouse Mgmt



                         Information
                         Structure
                                                           1
                                                       Common WH
                                                       Management
                                                       (Tools and processes for
                                                       spare parts)
                                                                                               System
                                                                                               Integration
                    Higher business continuity                                           Integration of several systems,


                          7                                                                 3
                    due to modern system with                                            less interfaces, monitoring
                    sufficient knowhow available                                          (interfacing of one CMMS
                                                        Network
                    worldwide                                                             to SAP)
                                                        to grow !




                                        Organization                                 Master Data



                                   6
                                   Harmonized roles
                                   and activities
                                                                                                 4
                                                                                  Data actuality and
                                                                                  consistency through all
                                                                                  regions




 Note: Easy to connect more production facilities later!
4   22.05.12
Presentation name
Metsä Tissue
           Maintenance Improvement Project (MIP)

           Timetable




5   22.05.12
Presentation name
Timing of the CMMS project

                                                                             MT CMMS (maintenance)

                                                                                      Inter
                                                                            CMMS
Germany                                                                               face
                                                                           Germany
                                                                                      SAP            Inter




                                     Pre-plan
                                      CMMS
                                                MT CMMS    CMMS                           CMMS
Nordics           CMMS                          Template   Sweden                         Mänttä
                                                                                                     face
                                                                                                     SAP
                                                                                                                  Inter
                                                                                                       CMMS
Slovakia                                                                                                          face
                  2..3 licenses for                                                                    Zilina
                                                                                                                  SAP
                  each mill to start                                                                                CMMS
                                                                                                                             Inter
 Poland                                                                                                                      face
                  with pre-works after                                                                              Poland
                                                                                                                             SAP
                  pilot
                   2009              2010                           2011             2012                       2013



    •      Independent from One+ project!
    •      Separate Template phase to set up the system, as joint project with all MT regions
    •      Sweden first as „stand alone system“ (as today)
    •      Following roll outs: WE-, NEE-, CEE-region
    •      Implementing 2..3 licenses in all mills after pilot phase in Sweden, to enable mills to
           start with preparations!


   6   22.05.12
   Presentation name
MT MIP
                        Metsä Tissue
               Maintenance Improvement Project

                      CMMS evaluation




7   22.05.12
Presentation name
Start of the CMMS project
 • We created beginning 2009 in an international working group a
   description of requirements based on our identified best
   practices coming from the maintenance handbook.
 • This description were send out in an RFQ to 3 vendors
          – Competitor I (SAP-solution)
          – Competitor II (API PRO-solution)
          – IBM (MAXIMO-solution)




8   22.05.12
Presentation name
Comparison tables of the CMMS systems

      Item                             IBM, Maximo   Competitor I   Competitor II

      Long term supplier reliability       ++            +++             +
      Operators connected to work          ++             --            +++
1
      flow process
      Provide all needed                   +              0              +
2
      maintenance functionalities
      Purchase module                      +             ++              +
      functionality
      Interfaces to ERP                    ++            +++             +
3     Interfaces to machine PLC’s          ++            ---             ++
      Resources planning tool             +++             +             +++
4
      employees, spare parts…
      Reporting capabilities              +++             +              ++
      Budgeting tool on position,         +++            ++             +++
      equipment, work order level
      Web based system                    +++            ++              +

9   22.05.12
Presentation name
Comparison tables of the CMMS systems

          Item                IBM, Maximo                 Competitor I   Competitor II
5         Workflow process             +++                         --               ++
6         Planning modul               +++                         -                  +
          Global data                  +++                        +++              +++
          sourcing
          Training                     +++                        +++                 +
          capabilities
          Project execution            +++                        ++                  +
          References                     ++                       +++                 0
          Licenses                        -                        0               +++
                               The licenses are limited                  The licenses are not limited

          Change                       +++                        ++                  0
          management
          support
          Price                           -                        +               +++
          Total                          ++                        0                  +

    10 22.05.12
    Presentation name
MT MIP
                         Metsä Tissue
                Maintenance Improvement Project


                     Process improvements



11 22.05.12
Presentation name
Maintenance workflow process
                       The following high level workflow must be implemented in each plant:



                                                                                                  History

                                                                                      Close-out
      By production and
         maintenance                                                      Execution

                                                             Scheduling

                                                  Planning

                                      Priority

                           Approval

              Work
              Request
                                                 Emergency flow


By operators and maintainers                      By maintenance planners

   12 22.05.12
   Presentation name
Hierarchical Structure in paper production and converting



                    …Site..




                              PM X




                                     Approach …etc




                                                     Pumps, Rolls, etc               Lowest

                                                                                     Hierarchy Level




                                                                         Equipment


13 22.05.12
Presentation name
Failure codes
 Code               Description
 ADJ                WRONG ADJUSTMENT
 ANN                ABNORMAL NOISE
 BLD                BLOCKED ; JAMMED ; CLOGGED
 BRK                BROKEN ; DAMAGED ; CRACKED MATERIAL
 CON                CONDENSATION ; HUMIDITY
 COR                CORRODED
 DCC                DEFECTIVE ELECTRICAL / ELECTRONIC COMPONENT
 DCN                DEFECTIVE ELECTRICAL / ELECTRONIC CONNECTION
 DCT                DEFECTIVE ELECTRICAL / ELECTRONIC CIRCUIT
 DRT                DIRTY ; DUSTY
 EMT                EMPTY ; DISCHARGED
 FIX                LOOSE FIXATION / MECHANICAL CONNECTION
 LEK                LEAKING
 LUB                INSUFFICIANT LUBRICATION
 NFI                NO VISIBLE FAILURE INDICATION
 OVH                OVERHEATED OR BURNED
 SHP                OUT OF SHAPE; DISTORED ; BEND
 SMF                SOFTWARE MALFUNCTION
 TRP                TRIPPED CIRCUIT BREAKER / FUSE
 WAT                WEAR AND TEAR
 WPT                WATER PENETRATION
14 22.05.12
Presentation name
Failure codes
 Code               Description
 ADD                ADDED ; REFILLED ; CHARGED
 ADJ                ADJUSTED ; RESTORED
 ANC                ACTION NOT CODED ; EXPLAIN
 CHK                CHECKED ; INVESTIGATED ; TESTED
 CLE                CLEANED
 FAS                FASTENED ; FIXED ; GLUED ; CONNECTED
 GRD                GROUND
 LUB                LUBRICATED ; GREASED ; OILED
 MCH                MACHINED (TURNING; MILLING; CUTTING OR SHAPING)
 PAI                PAINTED
 RES                RESETTED (SOFTWARE; FUSE; SYSTEM)
 RPF                RE – PROFILED (TRAINS, WHEELS, CYLINDERS);
                    Balancing & alignment
 RPC                REPLACED – CONSUMABLE PARTS (LAMPS; BULBS)
 RPL                REPLACED – SPARE PARTS
 SEA                SEALED
 SRI                SOFTWARE RE – INSTALLED
 WEL                WELDED
 NFD                NO FAILURE DETECTED
 NSD                NO STATIC FAILURE DETECTED (DYNAMIC TEST REQUIRED IF FAILURE OCCURS AGAIN SOON)
 FKM                FAILURE KNOWN – AWAITING MODIFICATION
15 22.05.12
Presentation name
Workorder criticality assessment by the CMMS                                                                                                                                         2                 5




                                                                           Risk to production                                                                                                   Tasks depend on
                                                       Depend on law                            Sheduled predictive Sheduled preventive   Depend on law   Daily maintenance   Tasks depend an
               Risk to Safety   Risk to Environment                        (Tasks depend on                                                                                                     projects and small
                                                        immediatly                                 maintenance         maintenance          sheduled             task               CIP
                                                                              fault reports)                                                                                                       investments

      A              1                  2                     7                    8                      13                       14         16                18                  23                 24
      B              3                  4                     9                   10                      15                       17         19                21                  25                 26
      C              6                  5                    11                   12                     NA                        NA         20                22                  27                 28

                                                      Planned on regular
                                 Planned without                           Planned on yearly
    Priority    Immediately                           maintenance shut                                  Work Order Type(s) possible
                                 plant breakdown                           maintenance stop
                                                            down


 Emergency           x                                                                          -Emergency (fault report)


                                                                                                - Planned Corrective Maintenance
                                                                                                - Preventive Maintenance
  Planned                               x                     x                                 - Predictive Maintenance
                                                                                                - Inspections
                                                                                                - Planned Corrective Maintenance
   Routine                                                    x                    x            - Preventive Maintenance
                                                                                                - Predictive Maintenance



Improvements                                                  x                    x            - Improvements




16 22.05.12
Presentation name
Workorder criticality assessment by the CMMS




17 22.05.12
Presentation name
Reporting / KPI Cockpit   4




18 22.05.12
Presentation name
Drag and drop scheduling of shut downs                                                                              6




                    MAXIMO scheduler
                                 Automatic rescheduling to critical line




                                                                           Different colours depending on
                                                                           status or priority




                                          Arrows shows
                                          the                                       The resulting resource load is
                                          dependencies                              Showed in different colours
                                          between tasks                             per skil. When moving task or
                                                                                    Work orders the load is
                                                                                    dynamically showed




                    15                                                      © 2007 IBM Software Group Nordic




19 22.05.12
Presentation name
Graphical Navigation to Assets and Locations




20 22.05.12
Presentation name
Mobile Solution in the Store Room
 • Handheld computer with
   barcode scanner
 • Syncstation and/or wireless
   connectivity
 • On-the-fly physical count
 • Materials reserved for
   workorder is like a pick list in
   the device




21 22.05.12
Presentation name
Workflow for Purchase approval
 • Three-tier approval level
   solution, based on monetary
   limits
 • <€500 can be approved by
   storeroom manager, larger
   amounts must be approved
                                    • Process includes a Purchase
   by either maintenance, mill or
                                      Requisition (PR) that can be
   regional manager
                                      created manually or by
                                      automatic reorder process
                                      (store room balances have
                                      reached order point).
                                      Approved PR is converted to
                                      a PO and handled by Metsä’s
                                      sourcing people.

22 22.05.12
Presentation name
Thank you for your attention!




23 22.05.12
Presentation name

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PCTY 2012, Kundecase - Metsä Tissue Maintenance Improvement Project (MIP)

  • 1. Metsä Tissue Maintenance Improvement Project (MIP) CMMS project 1 22.05.12 Presentation name
  • 2. The maintenance processes • The maintenance handbook is translated into Swedish, Slovakian and German language • Action plans are set up for nearly all mills: – Mariestad & Småland – Stotzheim, Kreuzau & Raubach – Krapkowice & partly Zilina – Mänttä under development • The experience all over shows that people like to have a clear description of their working processes • Updates in the area of procurement according One+ needed 2 22.05.12 Presentation name
  • 3. Original MT MAP of maintenance systems 1. Mattek system in Mänttä MS-DOS based from 1 late 80’s 2. 2 IBM Maximo 8 MS-DOS based system from ’97 3. API PRO 6 From year 2005 3 5 4 4.& 5. 7 Home made Excel solutions 6. Home made Access solutions 7. SAP for spare part warehousing 8. No maintenance system 3 22.05.12 Presentation name MIA 2.10.2009
  • 4. Cross process and cross function improvements Warehouse Mgmt Information Structure 1 Common WH Management (Tools and processes for spare parts) System Integration Higher business continuity Integration of several systems, 7 3 due to modern system with less interfaces, monitoring sufficient knowhow available (interfacing of one CMMS Network worldwide to SAP) to grow ! Organization Master Data 6 Harmonized roles and activities 4 Data actuality and consistency through all regions Note: Easy to connect more production facilities later! 4 22.05.12 Presentation name
  • 5. Metsä Tissue Maintenance Improvement Project (MIP) Timetable 5 22.05.12 Presentation name
  • 6. Timing of the CMMS project MT CMMS (maintenance) Inter CMMS Germany face Germany SAP Inter Pre-plan CMMS MT CMMS CMMS CMMS Nordics CMMS Template Sweden Mänttä face SAP Inter CMMS Slovakia face 2..3 licenses for Zilina SAP each mill to start CMMS Inter Poland face with pre-works after Poland SAP pilot 2009 2010 2011 2012 2013 • Independent from One+ project! • Separate Template phase to set up the system, as joint project with all MT regions • Sweden first as „stand alone system“ (as today) • Following roll outs: WE-, NEE-, CEE-region • Implementing 2..3 licenses in all mills after pilot phase in Sweden, to enable mills to start with preparations! 6 22.05.12 Presentation name
  • 7. MT MIP Metsä Tissue Maintenance Improvement Project CMMS evaluation 7 22.05.12 Presentation name
  • 8. Start of the CMMS project • We created beginning 2009 in an international working group a description of requirements based on our identified best practices coming from the maintenance handbook. • This description were send out in an RFQ to 3 vendors – Competitor I (SAP-solution) – Competitor II (API PRO-solution) – IBM (MAXIMO-solution) 8 22.05.12 Presentation name
  • 9. Comparison tables of the CMMS systems Item IBM, Maximo Competitor I Competitor II Long term supplier reliability ++ +++ + Operators connected to work ++ -- +++ 1 flow process Provide all needed + 0 + 2 maintenance functionalities Purchase module + ++ + functionality Interfaces to ERP ++ +++ + 3 Interfaces to machine PLC’s ++ --- ++ Resources planning tool +++ + +++ 4 employees, spare parts… Reporting capabilities +++ + ++ Budgeting tool on position, +++ ++ +++ equipment, work order level Web based system +++ ++ + 9 22.05.12 Presentation name
  • 10. Comparison tables of the CMMS systems Item IBM, Maximo Competitor I Competitor II 5 Workflow process +++ -- ++ 6 Planning modul +++ - + Global data +++ +++ +++ sourcing Training +++ +++ + capabilities Project execution +++ ++ + References ++ +++ 0 Licenses - 0 +++ The licenses are limited The licenses are not limited Change +++ ++ 0 management support Price - + +++ Total ++ 0 + 10 22.05.12 Presentation name
  • 11. MT MIP Metsä Tissue Maintenance Improvement Project Process improvements 11 22.05.12 Presentation name
  • 12. Maintenance workflow process The following high level workflow must be implemented in each plant: History Close-out By production and maintenance Execution Scheduling Planning Priority Approval Work Request Emergency flow By operators and maintainers By maintenance planners 12 22.05.12 Presentation name
  • 13. Hierarchical Structure in paper production and converting …Site.. PM X Approach …etc Pumps, Rolls, etc Lowest Hierarchy Level Equipment 13 22.05.12 Presentation name
  • 14. Failure codes Code Description ADJ WRONG ADJUSTMENT ANN ABNORMAL NOISE BLD BLOCKED ; JAMMED ; CLOGGED BRK BROKEN ; DAMAGED ; CRACKED MATERIAL CON CONDENSATION ; HUMIDITY COR CORRODED DCC DEFECTIVE ELECTRICAL / ELECTRONIC COMPONENT DCN DEFECTIVE ELECTRICAL / ELECTRONIC CONNECTION DCT DEFECTIVE ELECTRICAL / ELECTRONIC CIRCUIT DRT DIRTY ; DUSTY EMT EMPTY ; DISCHARGED FIX LOOSE FIXATION / MECHANICAL CONNECTION LEK LEAKING LUB INSUFFICIANT LUBRICATION NFI NO VISIBLE FAILURE INDICATION OVH OVERHEATED OR BURNED SHP OUT OF SHAPE; DISTORED ; BEND SMF SOFTWARE MALFUNCTION TRP TRIPPED CIRCUIT BREAKER / FUSE WAT WEAR AND TEAR WPT WATER PENETRATION 14 22.05.12 Presentation name
  • 15. Failure codes Code Description ADD ADDED ; REFILLED ; CHARGED ADJ ADJUSTED ; RESTORED ANC ACTION NOT CODED ; EXPLAIN CHK CHECKED ; INVESTIGATED ; TESTED CLE CLEANED FAS FASTENED ; FIXED ; GLUED ; CONNECTED GRD GROUND LUB LUBRICATED ; GREASED ; OILED MCH MACHINED (TURNING; MILLING; CUTTING OR SHAPING) PAI PAINTED RES RESETTED (SOFTWARE; FUSE; SYSTEM) RPF RE – PROFILED (TRAINS, WHEELS, CYLINDERS); Balancing & alignment RPC REPLACED – CONSUMABLE PARTS (LAMPS; BULBS) RPL REPLACED – SPARE PARTS SEA SEALED SRI SOFTWARE RE – INSTALLED WEL WELDED NFD NO FAILURE DETECTED NSD NO STATIC FAILURE DETECTED (DYNAMIC TEST REQUIRED IF FAILURE OCCURS AGAIN SOON) FKM FAILURE KNOWN – AWAITING MODIFICATION 15 22.05.12 Presentation name
  • 16. Workorder criticality assessment by the CMMS 2 5 Risk to production Tasks depend on Depend on law Sheduled predictive Sheduled preventive Depend on law Daily maintenance Tasks depend an Risk to Safety Risk to Environment (Tasks depend on projects and small immediatly maintenance maintenance sheduled task CIP fault reports) investments A 1 2 7 8 13 14 16 18 23 24 B 3 4 9 10 15 17 19 21 25 26 C 6 5 11 12 NA NA 20 22 27 28 Planned on regular Planned without Planned on yearly Priority Immediately maintenance shut Work Order Type(s) possible plant breakdown maintenance stop down Emergency x -Emergency (fault report) - Planned Corrective Maintenance - Preventive Maintenance Planned x x - Predictive Maintenance - Inspections - Planned Corrective Maintenance Routine x x - Preventive Maintenance - Predictive Maintenance Improvements x x - Improvements 16 22.05.12 Presentation name
  • 17. Workorder criticality assessment by the CMMS 17 22.05.12 Presentation name
  • 18. Reporting / KPI Cockpit 4 18 22.05.12 Presentation name
  • 19. Drag and drop scheduling of shut downs 6 MAXIMO scheduler Automatic rescheduling to critical line Different colours depending on status or priority Arrows shows the The resulting resource load is dependencies Showed in different colours between tasks per skil. When moving task or Work orders the load is dynamically showed 15 © 2007 IBM Software Group Nordic 19 22.05.12 Presentation name
  • 20. Graphical Navigation to Assets and Locations 20 22.05.12 Presentation name
  • 21. Mobile Solution in the Store Room • Handheld computer with barcode scanner • Syncstation and/or wireless connectivity • On-the-fly physical count • Materials reserved for workorder is like a pick list in the device 21 22.05.12 Presentation name
  • 22. Workflow for Purchase approval • Three-tier approval level solution, based on monetary limits • <€500 can be approved by storeroom manager, larger amounts must be approved • Process includes a Purchase by either maintenance, mill or Requisition (PR) that can be regional manager created manually or by automatic reorder process (store room balances have reached order point). Approved PR is converted to a PO and handled by Metsä’s sourcing people. 22 22.05.12 Presentation name
  • 23. Thank you for your attention! 23 22.05.12 Presentation name