IBM Institute for Business Value elaborates on the theory of "Perpetual Collaboration," which implies that every nation, region and locality must shift to an individualized approach for dealing with demographic shifts, globalization changes, environmental concerns, societal relationships, social stability and technology improvements.
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Better Government Agency Collaboration: The 2020 Perpetual Collaboration Mandate
1. IBM Global Business Services
IBM Institute for Business Value
Government
Government 2020 and the perpetual collaboration mandate
Six worldwide drivers demand customized strategies
Unquestionably, many types of chal-
lenges are underway and governments
The future of societies around the world is being shaped by six drivers must respond in a more comprehensive
outside the realm of government control. Powerful changes related to manner than ever before. In developing
tailored responses, a new dimension of
demographics, globalization, environmental concerns, societal relationships,
greatly enhanced collaboration is the
social stability and technology will affect virtually every government, ultimate capability governments need,
demanding individualized responses suited to each nation, region or as it will form the foundation of strategies
necessary for coping with these drivers.
locality. These nearly universal drivers will require “perpetual collaboration” More connectedness and coopera-
that starts with intensified, multi-directional communications, and shared tion is needed than ever before: across
operational and technical standards. Beyond those core essentials, effective agencies, across societies, across
governments, and with more constituen-
strategies also hinge on government commitments to facilitate efforts cies. This paper offers an approach for
involving multiple agencies (within and across borders), and improve government action to achieve this inten-
sified, multilayered, multidirectional capa-
partnering with transnational organizations.
bility that we call perpetual collaboration.
Six inescapable forces are No two nations are the same and so,
simultaneously now underway, over each driver will play itself out uniquely in Perpetual collaboration: What it
which governments and societies any given society. There are wide varia- will take
have limited control. Because of their tions among nations as far as historical How well governments can respond to
virulent and simultaneous nature, we experiences, social values, aspirations the positive and negative effects of the
describe them here not just as forces, and constraints. Addressing the chal- six global drivers will greatly influence
but as drivers. These six drivers share lenges ahead will require a shift from the the ability of citizens to prosper in the
a striking commonality, in that each will traditional government approach of slow, coming years. Each nation must begin
touch virtually all nations in one way or measured actions in the face of change. to tailor perpetual collaboration strate-
another: gies that address the impacts of the six
Instead, governments must first antici- global drivers – all within the context of
1. Changing demographics pate change by determining which its own unique mix of aspirations and
2. Accelerating globalization drivers are most critical in light of their constraints.
own unique set of circumstances.
3. Rising environmental concerns
Second, based on those priorities, Every approach to strategy design must
4. Evolving societal relationships nations must be proactive, designing and be related to improved collaboration.
5. Growing threats to social stability and then implementing customized strategies This is because the issues involved
and solutions. require enhanced communication and
order
6. Expanding impact of technology.