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IBM Global Technology Services   October 2011
Thought Leadership White Paper




Get more out of cloud with a
structured workload analysis
2    Get more out of cloud with a structured workload analysis




Contents                                                             ●   How would they support our business and IT objectives?
                                                                     ●   For those services, what is the optimal delivery model? Private,
    2 Executive summary                                                  public or a hybrid approach? What are my target cloud
    3 A workload point of view                                           environments?
                                                                     ●   What are my current capabilities relative to the services
    5 A structured approach                                              I want to offer?
                                                                     ●   Should I partner, buy or build the necessary competencies
    7 IBM Workload Transformation Analysis for Cloud
                                                                         for offering the desired cloud services?
10 Conclusion
                                                                     After you have defined your cloud strategy, you may want to fur-
                                                                     ther analyze the fit of your proposed targeted clouds with your
Executive summary                                                    actual workloads before embarking on an in-depth migration
The initial promise of cloud computing has rapidly become
                                                                     planning project. A robust analysis of your workloads can help
reality for many early adopters. Organizations that have moved
                                                                     you identify candidates for your target cloud environment(s) and
to a cloud environment are seeing greater agility and cost savings
                                                                     can help you gain an understanding of the viability, operational
through standardization, scalability, automation and self service.
                                                                     cost changes and migration impact. An essential factor for any
For many organizations, cloud has been the catalyst for more
                                                                     cloud strategy, workloads represent collections of your key IT
flexible infrastructures, competitive innovation and improved
                                                                     system components and the relationships among them. These
growth and profitability.
                                                                     components can include web servers and application servers,
                                                                     databases and behavioral policies such as availability, security
Potential benefits like these make the decision to move to cloud
                                                                     and performance. A comprehensive analysis of your workloads
computing relatively easy. It is the next step—where and how to
                                                                     enables you to answer key questions such as:
get the most value from cloud computing—that can be challeng-
ing. The standardization, automation and self service associated     ●   Can the workload run in the target cloud environment? Is it
with cloud can certainly lower costs and unlock innovation, but
                                                                         compatible with my infrastructure, middleware and operating
only if you have a clear idea of the most productive use of cloud
                                                                         system image?
computing for your organization.                                     ●   Can the target cloud environment satisfy my performance,
                                                                         availability and other nonfunctional requirements?
You start with creating your cloud strategy, answering questions     ●   Can the target cloud environment comply with applicable
such as:
                                                                         security, privacy and regulatory requirements?
                                                                     ●   What benefits can we realize from migration? (For example,
●   Could we utilize cloud services, and how can they benefit us?         can we lower overall operating costs? Improve service levels?)
●   What types of cloud services would be most appropriate for us    ●   How challenging might it be to get to cloud given my current
    to provide? To consume?                                              workloads?
IBM Global Technology Services   3




You want to ensure that your approach to cloud workload analy-                 A workload point of view
sis and the tools you use can help you obtain the most accurate                Before discussing cloud workload analysis, it is useful to
and comprehensive results while accelerating the adoption of                   quickly summarize how and where workloads fit within a
your cloud strategy. A structured approach to cloud workload                   cloud computing environment. In a cloud computing model,
analysis based on established methodologies and automated                      users gain access to a shared pool of configurable applications,
tools can deliver the insights you need to make more strategic                 data and IT resources that can be rapidly provisioned. These
decisions about cloud migration.                                               resources are presented to users as business services, which rep-
                                                                               resent a collection of related workloads that enable end users to
This paper discusses the importance of workloads when                          complete a specific set of business tasks. Table 1 shows examples
planning for your migration to the cloud. It also describes                    of common workload categories.
how a structured approach to cloud workload analysis can
help you identify cloud initiatives that offer faster time to
value, reduced migration risk and higher potential return.


Web serving                       Static and dynamic web content serving, streaming media, RSS, mash-ups and SMS

Web applications                  Web service-enabled applications, eCommerce, eBusiness, Java application servers, Rich Internet Applications
                                  (Adobe Flash, JavaFX, MS Silverlight) and web search engine applications

Business intelligence and         Data mining, warehousing, streaming data analytics (for example, fraud detection), text mining, competitive
data warehouse                    analysis, business intelligence and business decision applications

ERP and CRM                       Enterprise resource planning (ERP) and scheduling, engineering and manufacturing planning and scheduling,
                                  supply chain management applications, purchase order management, finance applications, customer relationship
                                  management (CRM) and HR applications

Analytics                         Online analytic processing (OLAP), business optimization, marketing and sales forecasting, management
                                  reporting, risk management and analysis applications, credit scoring and portfolio analysis

Numerical and batch               Engineering design and analysis, scientific applications, high performance computing, Monte Carlo-type
                                  simulations, medical image processing and floating-point intensive batch computations

Collaboration                     Web 2.0 applications for online sharing and collaboration, instant messaging (IMS), mail servers (SMTP) and Voice
                                  over Internet Protocol (VoIP)

File and print                    Print, file systems, archival and retrieval

Desktop                           Desktop-based computing, desktop service and support applications, and desktop management applications

Development and test              Development and test processes and image management


Table 1: Common workload categories.
4   Get more out of cloud with a structured workload analysis




Cloud services can be shared across many different layers,              There are also growing numbers of community clouds, in
including the platform, application, infrastructure and business        which the cloud infrastructure is shared by several organizations
process layers. Part of developing a cloud strategy is to define         and supports a specific community that has shared concerns
which component(s) you will provide and which components                (for example, security requirements, policy and compliance
will be provided by an associate. Common cloud service models           considerations).
include:
                                                                        Some workloads are simply not suited for cloud migration at all.
●   Infrastructure as a Service (IaaS), where users consume             For example, workloads that are unusually complex or involve
    processing, storage, networks and other computing resources         a high degree of customization of legacy systems are typically
    with the ability to rapidly and elastically provision and control   more difficult, risky and costly to migrate to cloud computing.
    resources to deploy and run software and services                   By contrast, workloads that are easily standardized, are self-
●   Platform as a Service (PaaS), where users consume program-          contained applications or have a service-oriented architecture
    ming languages, tools and platforms to develop, deploy and          are more likely to be easily ported to a cloud environment.
    manage applications
●   Software as a Service (SaaS), where users consume applica-          Table 2 categorizes the relative cost and difficulty of various
    tions such as CRM, ERP and social collaboration tools from          migration types.
    multiple client devices through a web browser
●   Business Process as a Service (BPaaS), where users
    consume business outcomes (for example, payroll processing,          Migration type                           Difficulty/cost factor
    HR) by accessing business services via web-centric interfaces
                                                                         Like-for-like; single version            Low
                                                                         upgrade
Cloud delivery models represent different ways to obtain and
                                                                         Replatforming; multiple version          Medium
organize resources for enabling these services, and they are an          upgrade
important consideration of a target cloud environment. Today,
there are three primary delivery models:                                 High availability; software change       High

                                                                         Database software with high              Complex for today’s clouds
●   Private cloud, where the assets and the consumers are                availability disaster recovery
    located within a single enterprise
●   Public cloud, where the assets are located outside of the
    enterprise
                                                                         Application type                         Difficulty/cost factor
●   Hybrid cloud, which combines the two models
                                                                         Web server                               Low

                                                                         Database                                 Medium

                                                                         Application server                       Medium

                                                                        Table 2: High-level relative cost and difficulty of various migration types.
IBM Global Technology Services   5




Collaboration, web serving, batch, desktop, development and                  For a private solution, you can test which workloads fit the
test are typically considered general starting points for cloud              service catalog you have defined and potentially alter the catalog
migration. Other applications that are regulatory sensitive or               based on your results. For a public or managed solution, you
applications with complex software licensing would be more                   would need to understand which workloads fit the technical
complex to migrate. In short, some workloads stand to gain from              and nonfunctional requirements of your targeted public or
moving to a cloud and are relatively easy to move.                           managed cloud. For all services, you will want to consider any
                                                                             service-level agreements and penalties for noncompliance that
Part of your earlier cloud strategy planning should have included            might influence price or cost.
selecting one or more target clouds, or rather a defined service
catalog and the definitions of the services that are being provided           A structured approach
by that catalog. The details of your service catalog play a                  A key part of an analysis is the ability to analyze your actual
significant role in analyzing which workloads to migrate to                   workloads, and not just their category. You should closely
cloud. Table 3 illustrates examples of service categories and                evaluate the fit, operational cost and migration impact of each
descriptions.                                                                individual workload. Taking an individual workload point of view
                                                                             enables you to choose the best workloads to migrate based on
                                                                             your specific business requirements, rather than an arbitrary set
 Service definitions                  Descriptions                            of workloads that may not benefit from cloud or may have huge
 Infrastructure services             Virtualized CPU, memory, network        migration impacts.
                                     and storage
                                                                             Many tools for assessing cloud compatibility today are largely
 Platform services                   Databases, application servers, web
                                     servers and portals supported such      qualitative ranking tools, based at most on workload types
                                     as Microsoft Windows 2008 64-bit,       (for example, “web application,” “online transaction processing,”
                                     IBM DB2® v9.5 on Windows, and           and “batch”) and do not use granular data for individual work-
                                     IBM WebSphere® Application
                                     Server v7 on Linux                      loads or servers. Consequently, they neither consider compatibil-
                                                                             ity details nor operational costs. Virtualization or migration
 Software services                   Collaboration, productivity, customer
                                                                             analysis tools and techniques are usually based primarily on
                                     relationship management (CRM)
                                     such as IBM LotusLive™                  application-to-operating-system compatibility of the image(s)
                                                                             that constitute the workload. This is not sufficient for a cloud
 Business processes                  HR, payroll, benefits such as ADP
                                     payroll or NetBenefits
                                                                             analysis, because with clouds there are many other factors to
                                                                             consider. Ideally, you will want to map the images, whether they
 Other characteristics               Capacity, performance, input and        are physical or virtual, to your target cloud service catalog. Just
                                     output operations per second (IOPS)
                                                                             viewing the images does not allow you to understand how they
Table 3: Service definition characteristics.
6     Get more out of cloud with a structured workload analysis




constitute the workloads (for example, if more than one image                                time and resources and introduce a greater risk of error and
makes up a workload). Nor does it enable you to understand                                   false results. Likewise, without the right methodology, it can be
whether your target cloud can satisfy the nonfunctional require-                             difficult to know where to start, let alone finish. The larger the
ments of the workload.                                                                       number of workloads, the more complex the prioritization task
                                                                                             becomes.
Without the right tools and an experienced partner, however,
analyzing workloads can be formidable. How do you determine                                  Table 4 shows a representative sample of typical workload
what criteria are relevant to your target cloud environment?                                 migration factors. As you can see, these range from technical
How do you evaluate the captured data without overtaxing your                                considerations to nonfunctional requirements that are equally
IT resources? Manual analysis can require enormous amounts of                                important factors in a potential migration.


    Workload considerations

    Environment type                               ●   For which type of environment will the workload be used (for example, development, test or production)?
                                                       Are there different requirements for each environment?

    Technical aspects                              ●   What are the common aspects across all of the components in the workloads? Do your database,
                                                       application server and web server run on the same type of platform?
                                                   ●   If not, what operating systems, databases or application servers are being consumed or provided?
                                                   ●   What are the CPU, memory, network and storage in measurable quantities typically used/needed?
                                                   ●   What commercial and custom software support the workload?
                                                   ●   What are the dependencies or integration touch points with other workloads?

    Nonfunctional requirements                     ●   What are the required service levels, performance, capacity, transaction rates and response time?
                                                   ●   Are there encryption, isolation or other types of security and regulatory compliance requirements?

    Support and costs                              ●   What are the support resources and cost for a given workload? For example, two full-time equivalent
                                                       employees per server, and how much does this resource cost?
                                                   ●   What are the operational costs for space, power, cooling and so on?

Table 4: A representative sample of typical workload migration factors.
IBM Global Technology Services   7




The greater the amount and reliability of the collected data, the   IBM Workload Transformation Analysis
more thorough the analysis can be. Similarly, the more granular     for Cloud
the cost information, the more precise your operational cost        IBM Workload Transformation Analysis for Cloud is a consult-
comparison results can be.                                          ing service that employs an automated approach to workload
                                                                    analysis and can provide an objective, quantitative analysis to
A structured approach with a predefined methodology helps you        help you identify and prioritize the most beneficial workloads
take the right steps in the right order, enabling you to examine    to migrate. With IBM Workload Transformation Analysis
the fit and readiness of your workload’s cloud deployment as effi-   for Cloud, we help examine and filter the workloads based on
ciently as possible. Automated, quantitative tools can eliminate    predefined criteria and the workload’s fit to the target cloud
the need for manual involvement, reducing analysis time and the     environment defined in your cloud strategy. The offering lever-
burden on resources while producing comprehensive, granular         ages a structured approach and tested methodology to perform
results.                                                            a series of predefined steps. The following steps are taken into
                                                                    consideration when identifying and prioritizing workloads
Ideally, you will also want to team with a qualified partner,        suitable for your target cloud:
who has extensive cloud deployment experience and can guide
you through the workload analysis process, including:               Understanding workloads. Using standardized consulting method-
                                                                    ology, we work with you to help capture your workload data
●   Evaluating your current environment, requirements and           requirements to better understand your challenges and objec-
    cloud strategy                                                  tives. Workloads are characterized and assessed against one or
●   Providing a granular analysis of both business applications     more target cloud environments.
    and infrastructure components to determine best cloud fit
●   Developing a cost-benefit analysis of a given workload on a      Analyzing workloads. We help process your workload data and
    target cloud                                                    nonfunctional requirements through a series of analytics across
●   Identifying potential impacts of each workload to better        multiple dimensions, including feasibility, operational costs and
    prepare for the migration                                       potential migration impacts. Developed by IBM Research, our
●   Prioritizing workloads and delivery models based on potential   patent-pending workload analysis tool uses proprietary algo-
    migration and cost impacts                                      rithms and filtering to analyze a variety of data. This can help
                                                                    reduce analysis time by up to 66 percent compared to a manual
                                                                    analysis.1 The resulting output lists the workloads, their current
8   Get more out of cloud with a structured workload analysis




cost in a noncloud environment, if it fits your target cloud,                        Figure 1 shows an example of the various types of data that
the cost per year within that target cloud and the difficulty of                    are analyzed to consider their candidacy for transition to cloud.
migration. Using an iterative approach, our consultants can                         Six cylindrical blocks stacked up on the left depict the various
apply manual analytic techniques after the tools have initially fil-                 client data about your infrastructure and workloads. The four
tered out workloads that do not meet your criteria—continually                      cylindrical blocks stacked up on the right represent the data
refining the data to extract your best-fit workload candidates.                       about your target cloud, while five interconnected chain wheels
                                                                                    depict various analytics.



                                                                Client data                IBM or client defined

                                     Servers
                                                                                                                           Target cloud configurations
       Operating system distribution

                    Location distribution                                                                                  Target cloud NFRs

                           Overall storage
                                                                                                                           Historical data
Nonfunctional requirements (NFRs)
                                                                                                                           Target cloud cost
     Application and workload data



              Input/output, disk and                                                                                           Operating system and
              utilization mapping                                                                                              software compatibility


                                     NFRs examination                                                        Migration difficulty
                                                                              Other analytics


Figure 1: A view of the Workload Transformation Analysis for Cloud transition.
IBM Global Technology Services   9




Table 5 shows a representative result of the analyses, including        your targeted cloud(s). We can work with you to prioritize which
workloads, current costs and target clouds for an example               of these workloads would help you realize the benefits you want
company. The workloads that pass through all of the analysis            to gain from cloud computing based on cost and difficulty.
criteria are considered candidates for cloud delivery.
                                                                        In addition, after you have prioritized the workloads you want
Recommending candidate workloads. We help review the analytic           to migrate, our specialists can work with you to assess your
results and apply cloud architectural experience to produce a list      infrastructure readiness and define the steps needed to achieve
of recommended candidate workloads for cloud delivery within            your target cloud model. Through a follow-on engagement,
                                                                        we can help you plan the actual placements of your prioritized
                                                                        workloads on your selected target cloud.


 Workload                           Current cost                       Cloud target 1                     Cloud target 2

 Company A SAP1 application         US$6000 per year                   Cost per year US$3000,             Cost per year US$3000,
                                                                       *Difficulty 23                     Difficulty 10

 Company A billing distribution     US$15000 per year                  NO FIT                             Cost per year US$6000,
 application                                                                                              Difficulty 50

 Company A expense tracking         US$2000 per year                   Cost per year US$200,              Cost per year US$1000,
 application                                                           Difficulty 80                      Difficulty 3

*Difficulty 1-100 (1=easiest and 100=most difficult); Difficulty = normalized sum of qualitative difficulty factors for all the software in
each image and then all images in a workload
Table 5: A representative result of a workload analysis.
10 Get more out of cloud with a structured workload analysis




Conclusion
For countless enterprises and their IT organizations, adopting a      When IBM speaks about cloud computing, we speak from
cloud model is one path to cost efficiency and a more effective       experience—we have tackled some of the same problems
IT-enabled business. The ability to perform a comprehensive           our clients are faced with every day.
analysis of your individual workloads and identify their fit and       As part of our cloud initiative, we performed several
suitability for a cloud environment is vital to realizing the value   iterations of a workload and application cloud analysis.
of a cloud deployment. IBM Workload Transformation Analysis           In our first iteration, with strict nonfunctional requirements,
for Cloud offers a structured and automated approach to work-         we used our Workload Transformation Analysis for Cloud
load analysis that can simplify this process and help you optimize    tools and methodologies to narrow a list of more than
your cloud investments.                                               9,500 applications from around the world to just over 200 of
                                                                      those best suited for our target cloud in our initial migration.
IBM offers a standardized, patent-pending quantitative analysis,      Through our data, we were able to make educated deci-
including operating cost and migration impact. We combine our         sions on which applications to migrate to the cloud. We
                                                                      continue to use this method on additional cloud computing
patent-pending analytics with first-hand consulting experience
                                                                      migrations.
and implementation experience with numerous cloud engage-
ments. IBM has used this same tool and methodology in our             Our overall cloud results have been significant and include:
own cloud migration initiatives.
                                                                      ●   Cloud investments over five years have delivered a
                                                                          cumulative benefit yield of approximately $4 billion.
Our structured approach combined with rigorous methodolo-             ●   Thousands of servers have been consolidated and virtu-
gies, proven tools and extensive experience can deliver the               alized onto approximately 30 IBM System z® mainframes.
insights you need to make more strategic decisions.                   ●   Software development and test labs have been reduced
                                                                          from 38 to 5 with increased responsiveness and savings
                                                                          worth $23 million.
                                                                      ●   We have experienced real-time integration of information
                                                                          and business services such as business analytics for
                                                                          sales and marketing enablement.
Notes
For more information
To learn more about IBM Workload Transformation Analysis for
Cloud, please contact your IBM marketing representative, or
visit the following website: ibm.com/services/itsaconsulting
You can also follow us on Twitter at www.twitter.com/ibmcloud
and on our blog at www.thoughtsoncloud.com                               © Copyright IBM Corporation 2011
                                                                         IBM Global Services
                                                                         Route 100
Additionally, IBM Global Financing can help you acquire the IT           Somers, NY 10589 U.S.A.
solutions that your business needs in the most cost-effective and        Produced in the United States of America
strategic way possible. We’ll partner with credit qualified clients       October 2011
to customize an IT financing solution to suit your business goals,        All Rights Reserved

enable effective cash management, and improve your total cost            IBM, the IBM logo, ibm.com, System z, DB2, WebSphere and LotusLive
of ownership. IBM Global Financing is your smartest choice to            are trademarks of International Business Machines Corporation in the
                                                                         United States, other countries or both. If these and other IBM trademarked
fund critical IT investments and propel your business forward.           terms are marked on their first occurrence in this information with a
For more information, visit: ibm.com/financing                            trademark symbol (® or ™), these symbols indicate U.S. registered or
                                                                         common law trademarks owned by IBM at the time this information
                                                                         was published. Such trademarks may also be registered or common law
                                                                         trademarks in other countries. A current list of IBM trademarks is available
                                                                         on the web at “Copyright and trademark information” at
                                                                         ibm.com/legal/copytrade.shtml

                                                                         Linux is a registered trademark of Linus Torvalds in the United States,
                                                                         other countries, or both.

                                                                         Microsoft and Windows are trademarks of Microsoft Corporation in the
                                                                         United States, other countries, or both.

                                                                         Other company, product or service names may be trademarks or service
                                                                         marks of others.
                                                                     1
                                                                         Based on use in IBM’s IT transformation project. Time may vary based on
                                                                         availability and extent of client data.


                                                                                  Please Recycle




                                                                                                                                IAW03006-USEN-00

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Get more out of cloud with astructured workload analysis

  • 1. IBM Global Technology Services October 2011 Thought Leadership White Paper Get more out of cloud with a structured workload analysis
  • 2. 2 Get more out of cloud with a structured workload analysis Contents ● How would they support our business and IT objectives? ● For those services, what is the optimal delivery model? Private, 2 Executive summary public or a hybrid approach? What are my target cloud 3 A workload point of view environments? ● What are my current capabilities relative to the services 5 A structured approach I want to offer? ● Should I partner, buy or build the necessary competencies 7 IBM Workload Transformation Analysis for Cloud for offering the desired cloud services? 10 Conclusion After you have defined your cloud strategy, you may want to fur- ther analyze the fit of your proposed targeted clouds with your Executive summary actual workloads before embarking on an in-depth migration The initial promise of cloud computing has rapidly become planning project. A robust analysis of your workloads can help reality for many early adopters. Organizations that have moved you identify candidates for your target cloud environment(s) and to a cloud environment are seeing greater agility and cost savings can help you gain an understanding of the viability, operational through standardization, scalability, automation and self service. cost changes and migration impact. An essential factor for any For many organizations, cloud has been the catalyst for more cloud strategy, workloads represent collections of your key IT flexible infrastructures, competitive innovation and improved system components and the relationships among them. These growth and profitability. components can include web servers and application servers, databases and behavioral policies such as availability, security Potential benefits like these make the decision to move to cloud and performance. A comprehensive analysis of your workloads computing relatively easy. It is the next step—where and how to enables you to answer key questions such as: get the most value from cloud computing—that can be challeng- ing. The standardization, automation and self service associated ● Can the workload run in the target cloud environment? Is it with cloud can certainly lower costs and unlock innovation, but compatible with my infrastructure, middleware and operating only if you have a clear idea of the most productive use of cloud system image? computing for your organization. ● Can the target cloud environment satisfy my performance, availability and other nonfunctional requirements? You start with creating your cloud strategy, answering questions ● Can the target cloud environment comply with applicable such as: security, privacy and regulatory requirements? ● What benefits can we realize from migration? (For example, ● Could we utilize cloud services, and how can they benefit us? can we lower overall operating costs? Improve service levels?) ● What types of cloud services would be most appropriate for us ● How challenging might it be to get to cloud given my current to provide? To consume? workloads?
  • 3. IBM Global Technology Services 3 You want to ensure that your approach to cloud workload analy- A workload point of view sis and the tools you use can help you obtain the most accurate Before discussing cloud workload analysis, it is useful to and comprehensive results while accelerating the adoption of quickly summarize how and where workloads fit within a your cloud strategy. A structured approach to cloud workload cloud computing environment. In a cloud computing model, analysis based on established methodologies and automated users gain access to a shared pool of configurable applications, tools can deliver the insights you need to make more strategic data and IT resources that can be rapidly provisioned. These decisions about cloud migration. resources are presented to users as business services, which rep- resent a collection of related workloads that enable end users to This paper discusses the importance of workloads when complete a specific set of business tasks. Table 1 shows examples planning for your migration to the cloud. It also describes of common workload categories. how a structured approach to cloud workload analysis can help you identify cloud initiatives that offer faster time to value, reduced migration risk and higher potential return. Web serving Static and dynamic web content serving, streaming media, RSS, mash-ups and SMS Web applications Web service-enabled applications, eCommerce, eBusiness, Java application servers, Rich Internet Applications (Adobe Flash, JavaFX, MS Silverlight) and web search engine applications Business intelligence and Data mining, warehousing, streaming data analytics (for example, fraud detection), text mining, competitive data warehouse analysis, business intelligence and business decision applications ERP and CRM Enterprise resource planning (ERP) and scheduling, engineering and manufacturing planning and scheduling, supply chain management applications, purchase order management, finance applications, customer relationship management (CRM) and HR applications Analytics Online analytic processing (OLAP), business optimization, marketing and sales forecasting, management reporting, risk management and analysis applications, credit scoring and portfolio analysis Numerical and batch Engineering design and analysis, scientific applications, high performance computing, Monte Carlo-type simulations, medical image processing and floating-point intensive batch computations Collaboration Web 2.0 applications for online sharing and collaboration, instant messaging (IMS), mail servers (SMTP) and Voice over Internet Protocol (VoIP) File and print Print, file systems, archival and retrieval Desktop Desktop-based computing, desktop service and support applications, and desktop management applications Development and test Development and test processes and image management Table 1: Common workload categories.
  • 4. 4 Get more out of cloud with a structured workload analysis Cloud services can be shared across many different layers, There are also growing numbers of community clouds, in including the platform, application, infrastructure and business which the cloud infrastructure is shared by several organizations process layers. Part of developing a cloud strategy is to define and supports a specific community that has shared concerns which component(s) you will provide and which components (for example, security requirements, policy and compliance will be provided by an associate. Common cloud service models considerations). include: Some workloads are simply not suited for cloud migration at all. ● Infrastructure as a Service (IaaS), where users consume For example, workloads that are unusually complex or involve processing, storage, networks and other computing resources a high degree of customization of legacy systems are typically with the ability to rapidly and elastically provision and control more difficult, risky and costly to migrate to cloud computing. resources to deploy and run software and services By contrast, workloads that are easily standardized, are self- ● Platform as a Service (PaaS), where users consume program- contained applications or have a service-oriented architecture ming languages, tools and platforms to develop, deploy and are more likely to be easily ported to a cloud environment. manage applications ● Software as a Service (SaaS), where users consume applica- Table 2 categorizes the relative cost and difficulty of various tions such as CRM, ERP and social collaboration tools from migration types. multiple client devices through a web browser ● Business Process as a Service (BPaaS), where users consume business outcomes (for example, payroll processing, Migration type Difficulty/cost factor HR) by accessing business services via web-centric interfaces Like-for-like; single version Low upgrade Cloud delivery models represent different ways to obtain and Replatforming; multiple version Medium organize resources for enabling these services, and they are an upgrade important consideration of a target cloud environment. Today, there are three primary delivery models: High availability; software change High Database software with high Complex for today’s clouds ● Private cloud, where the assets and the consumers are availability disaster recovery located within a single enterprise ● Public cloud, where the assets are located outside of the enterprise Application type Difficulty/cost factor ● Hybrid cloud, which combines the two models Web server Low Database Medium Application server Medium Table 2: High-level relative cost and difficulty of various migration types.
  • 5. IBM Global Technology Services 5 Collaboration, web serving, batch, desktop, development and For a private solution, you can test which workloads fit the test are typically considered general starting points for cloud service catalog you have defined and potentially alter the catalog migration. Other applications that are regulatory sensitive or based on your results. For a public or managed solution, you applications with complex software licensing would be more would need to understand which workloads fit the technical complex to migrate. In short, some workloads stand to gain from and nonfunctional requirements of your targeted public or moving to a cloud and are relatively easy to move. managed cloud. For all services, you will want to consider any service-level agreements and penalties for noncompliance that Part of your earlier cloud strategy planning should have included might influence price or cost. selecting one or more target clouds, or rather a defined service catalog and the definitions of the services that are being provided A structured approach by that catalog. The details of your service catalog play a A key part of an analysis is the ability to analyze your actual significant role in analyzing which workloads to migrate to workloads, and not just their category. You should closely cloud. Table 3 illustrates examples of service categories and evaluate the fit, operational cost and migration impact of each descriptions. individual workload. Taking an individual workload point of view enables you to choose the best workloads to migrate based on your specific business requirements, rather than an arbitrary set Service definitions Descriptions of workloads that may not benefit from cloud or may have huge Infrastructure services Virtualized CPU, memory, network migration impacts. and storage Many tools for assessing cloud compatibility today are largely Platform services Databases, application servers, web servers and portals supported such qualitative ranking tools, based at most on workload types as Microsoft Windows 2008 64-bit, (for example, “web application,” “online transaction processing,” IBM DB2® v9.5 on Windows, and and “batch”) and do not use granular data for individual work- IBM WebSphere® Application Server v7 on Linux loads or servers. Consequently, they neither consider compatibil- ity details nor operational costs. Virtualization or migration Software services Collaboration, productivity, customer analysis tools and techniques are usually based primarily on relationship management (CRM) such as IBM LotusLive™ application-to-operating-system compatibility of the image(s) that constitute the workload. This is not sufficient for a cloud Business processes HR, payroll, benefits such as ADP payroll or NetBenefits analysis, because with clouds there are many other factors to consider. Ideally, you will want to map the images, whether they Other characteristics Capacity, performance, input and are physical or virtual, to your target cloud service catalog. Just output operations per second (IOPS) viewing the images does not allow you to understand how they Table 3: Service definition characteristics.
  • 6. 6 Get more out of cloud with a structured workload analysis constitute the workloads (for example, if more than one image time and resources and introduce a greater risk of error and makes up a workload). Nor does it enable you to understand false results. Likewise, without the right methodology, it can be whether your target cloud can satisfy the nonfunctional require- difficult to know where to start, let alone finish. The larger the ments of the workload. number of workloads, the more complex the prioritization task becomes. Without the right tools and an experienced partner, however, analyzing workloads can be formidable. How do you determine Table 4 shows a representative sample of typical workload what criteria are relevant to your target cloud environment? migration factors. As you can see, these range from technical How do you evaluate the captured data without overtaxing your considerations to nonfunctional requirements that are equally IT resources? Manual analysis can require enormous amounts of important factors in a potential migration. Workload considerations Environment type ● For which type of environment will the workload be used (for example, development, test or production)? Are there different requirements for each environment? Technical aspects ● What are the common aspects across all of the components in the workloads? Do your database, application server and web server run on the same type of platform? ● If not, what operating systems, databases or application servers are being consumed or provided? ● What are the CPU, memory, network and storage in measurable quantities typically used/needed? ● What commercial and custom software support the workload? ● What are the dependencies or integration touch points with other workloads? Nonfunctional requirements ● What are the required service levels, performance, capacity, transaction rates and response time? ● Are there encryption, isolation or other types of security and regulatory compliance requirements? Support and costs ● What are the support resources and cost for a given workload? For example, two full-time equivalent employees per server, and how much does this resource cost? ● What are the operational costs for space, power, cooling and so on? Table 4: A representative sample of typical workload migration factors.
  • 7. IBM Global Technology Services 7 The greater the amount and reliability of the collected data, the IBM Workload Transformation Analysis more thorough the analysis can be. Similarly, the more granular for Cloud the cost information, the more precise your operational cost IBM Workload Transformation Analysis for Cloud is a consult- comparison results can be. ing service that employs an automated approach to workload analysis and can provide an objective, quantitative analysis to A structured approach with a predefined methodology helps you help you identify and prioritize the most beneficial workloads take the right steps in the right order, enabling you to examine to migrate. With IBM Workload Transformation Analysis the fit and readiness of your workload’s cloud deployment as effi- for Cloud, we help examine and filter the workloads based on ciently as possible. Automated, quantitative tools can eliminate predefined criteria and the workload’s fit to the target cloud the need for manual involvement, reducing analysis time and the environment defined in your cloud strategy. The offering lever- burden on resources while producing comprehensive, granular ages a structured approach and tested methodology to perform results. a series of predefined steps. The following steps are taken into consideration when identifying and prioritizing workloads Ideally, you will also want to team with a qualified partner, suitable for your target cloud: who has extensive cloud deployment experience and can guide you through the workload analysis process, including: Understanding workloads. Using standardized consulting method- ology, we work with you to help capture your workload data ● Evaluating your current environment, requirements and requirements to better understand your challenges and objec- cloud strategy tives. Workloads are characterized and assessed against one or ● Providing a granular analysis of both business applications more target cloud environments. and infrastructure components to determine best cloud fit ● Developing a cost-benefit analysis of a given workload on a Analyzing workloads. We help process your workload data and target cloud nonfunctional requirements through a series of analytics across ● Identifying potential impacts of each workload to better multiple dimensions, including feasibility, operational costs and prepare for the migration potential migration impacts. Developed by IBM Research, our ● Prioritizing workloads and delivery models based on potential patent-pending workload analysis tool uses proprietary algo- migration and cost impacts rithms and filtering to analyze a variety of data. This can help reduce analysis time by up to 66 percent compared to a manual analysis.1 The resulting output lists the workloads, their current
  • 8. 8 Get more out of cloud with a structured workload analysis cost in a noncloud environment, if it fits your target cloud, Figure 1 shows an example of the various types of data that the cost per year within that target cloud and the difficulty of are analyzed to consider their candidacy for transition to cloud. migration. Using an iterative approach, our consultants can Six cylindrical blocks stacked up on the left depict the various apply manual analytic techniques after the tools have initially fil- client data about your infrastructure and workloads. The four tered out workloads that do not meet your criteria—continually cylindrical blocks stacked up on the right represent the data refining the data to extract your best-fit workload candidates. about your target cloud, while five interconnected chain wheels depict various analytics. Client data IBM or client defined Servers Target cloud configurations Operating system distribution Location distribution Target cloud NFRs Overall storage Historical data Nonfunctional requirements (NFRs) Target cloud cost Application and workload data Input/output, disk and Operating system and utilization mapping software compatibility NFRs examination Migration difficulty Other analytics Figure 1: A view of the Workload Transformation Analysis for Cloud transition.
  • 9. IBM Global Technology Services 9 Table 5 shows a representative result of the analyses, including your targeted cloud(s). We can work with you to prioritize which workloads, current costs and target clouds for an example of these workloads would help you realize the benefits you want company. The workloads that pass through all of the analysis to gain from cloud computing based on cost and difficulty. criteria are considered candidates for cloud delivery. In addition, after you have prioritized the workloads you want Recommending candidate workloads. We help review the analytic to migrate, our specialists can work with you to assess your results and apply cloud architectural experience to produce a list infrastructure readiness and define the steps needed to achieve of recommended candidate workloads for cloud delivery within your target cloud model. Through a follow-on engagement, we can help you plan the actual placements of your prioritized workloads on your selected target cloud. Workload Current cost Cloud target 1 Cloud target 2 Company A SAP1 application US$6000 per year Cost per year US$3000, Cost per year US$3000, *Difficulty 23 Difficulty 10 Company A billing distribution US$15000 per year NO FIT Cost per year US$6000, application Difficulty 50 Company A expense tracking US$2000 per year Cost per year US$200, Cost per year US$1000, application Difficulty 80 Difficulty 3 *Difficulty 1-100 (1=easiest and 100=most difficult); Difficulty = normalized sum of qualitative difficulty factors for all the software in each image and then all images in a workload Table 5: A representative result of a workload analysis.
  • 10. 10 Get more out of cloud with a structured workload analysis Conclusion For countless enterprises and their IT organizations, adopting a When IBM speaks about cloud computing, we speak from cloud model is one path to cost efficiency and a more effective experience—we have tackled some of the same problems IT-enabled business. The ability to perform a comprehensive our clients are faced with every day. analysis of your individual workloads and identify their fit and As part of our cloud initiative, we performed several suitability for a cloud environment is vital to realizing the value iterations of a workload and application cloud analysis. of a cloud deployment. IBM Workload Transformation Analysis In our first iteration, with strict nonfunctional requirements, for Cloud offers a structured and automated approach to work- we used our Workload Transformation Analysis for Cloud load analysis that can simplify this process and help you optimize tools and methodologies to narrow a list of more than your cloud investments. 9,500 applications from around the world to just over 200 of those best suited for our target cloud in our initial migration. IBM offers a standardized, patent-pending quantitative analysis, Through our data, we were able to make educated deci- including operating cost and migration impact. We combine our sions on which applications to migrate to the cloud. We continue to use this method on additional cloud computing patent-pending analytics with first-hand consulting experience migrations. and implementation experience with numerous cloud engage- ments. IBM has used this same tool and methodology in our Our overall cloud results have been significant and include: own cloud migration initiatives. ● Cloud investments over five years have delivered a cumulative benefit yield of approximately $4 billion. Our structured approach combined with rigorous methodolo- ● Thousands of servers have been consolidated and virtu- gies, proven tools and extensive experience can deliver the alized onto approximately 30 IBM System z® mainframes. insights you need to make more strategic decisions. ● Software development and test labs have been reduced from 38 to 5 with increased responsiveness and savings worth $23 million. ● We have experienced real-time integration of information and business services such as business analytics for sales and marketing enablement.
  • 11. Notes
  • 12. For more information To learn more about IBM Workload Transformation Analysis for Cloud, please contact your IBM marketing representative, or visit the following website: ibm.com/services/itsaconsulting You can also follow us on Twitter at www.twitter.com/ibmcloud and on our blog at www.thoughtsoncloud.com © Copyright IBM Corporation 2011 IBM Global Services Route 100 Additionally, IBM Global Financing can help you acquire the IT Somers, NY 10589 U.S.A. solutions that your business needs in the most cost-effective and Produced in the United States of America strategic way possible. We’ll partner with credit qualified clients October 2011 to customize an IT financing solution to suit your business goals, All Rights Reserved enable effective cash management, and improve your total cost IBM, the IBM logo, ibm.com, System z, DB2, WebSphere and LotusLive of ownership. IBM Global Financing is your smartest choice to are trademarks of International Business Machines Corporation in the United States, other countries or both. If these and other IBM trademarked fund critical IT investments and propel your business forward. terms are marked on their first occurrence in this information with a For more information, visit: ibm.com/financing trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks or service marks of others. 1 Based on use in IBM’s IT transformation project. Time may vary based on availability and extent of client data. Please Recycle IAW03006-USEN-00