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Nattura Labs reduces costs by                                                          Overview

migrating SAP Business All-in-One to
                                                                                       Challenge
IBM Power and IBM System x                                                             Working across an increasingly
Nattura Laboratorios (Nattura Labs)         requirements of Nattura Labs. We           complex operational environment,
has set out to become a global brand        faced reliability and backup issues,       Nattura Labs needed a more reliable
leader in the worldwide hair care and       which sometimes meant that work            and robust solution to run its IT
styling marketplace. With more than         would be lost and had to be re-done.       infrastructure and ensure sound
2,000 employees in 63 countries and         This was clearly a waste of resources      business practices.
an annual turnover of US$ 45 million,       and completely unacceptable.”
the Mexican-based company is rapidly                                                   Solution
gaining ground in the hair care industry.   “We needed to modernize our IT             Nattura Labs switched from an
                                            infrastructure to ensure a solid, robust   HP environment to two IBM Power
Over the last thirty years since its        and reliable system that would allow       servers and IBM System x and
formation, the company has expanded         us to optimize our processes, handle       upgraded its SAP Business All-in-
from its Mexican base in Zapopan            our present needs, and take care of        One software to provide a highly
Guadalajara, Jalisco, to sites across the   our future requirements. This includes,    available, reliable and robust
world, extending both its geographic        for example, our expansion into new        infrastructure.
reach and range of products. This           markets, the creation of new and
has created an increasingly complex         diverse product lines and securing a       Key benefits
IT environment. Nattura Labs needed         stronger international presence.”          The IBM Power and System x
to ensure that the backbone of all                                                     servers have reduced workload for
its operations remained reliable and        High availability and ease                 the IT department by 35-40 percent,
robust in order to sustain its aggressive   of use                                     reduced software license fees by
growth targets.                             Nattura Labs previously ran its            around 30 percent, and cut the total
                                            SAP software environment on five           cost of ownership by 30 percent.
Miguel Agustin Chaves Herrera, IT           centralized HP DL 350 servers,             The IBM Power and System x
Director for Nattura Labs says, “Our        running the Microsoft Windows Server       solution offers high availability
previous IT infrastructure required a       operating system. The increasingly         and has eliminated unplanned
major overhaul, as it was not up to the     complex environment and the growth         downtime.
challenge of the current and future         of the company meant that the

Case study
solution was no longer reliable, and
                                        costly downtime was placing Nattura
                                        Lab’s business at risk. The company
                                                                                      “We are very happy
                                        decided on a complete overhaul of its
                                                                                       with the SAP Business
                                        IT infrastructure, designed to create          All-in-One upgrade
Business Challenge                      a flexible, cost-effective platform that       and the IBM Power
                                        would allow the company to grow                and System x servers,
Nattura Labs is seeking to position     rapidly with the least possible IT             as we are confident
itself on the world market as a major   complexity.                                    that the solution will
brand competitor in the hair styling                                                   sustain our business’s
sector.                                 The first step for the Nattura Labs            operations well into
                                        team was to choose to move from                the future.”
The hair and skin care company          the Windows operating environment
has secured a presence in over          to a UNIX-based platform, taking                Miguel Agustin Chaves Herrera
63 countries with a growing list of     advantage of its stability and scalability.     IT Director, Nattura Labs
products and customers.                 This implied migrating the core SAP
                                        Business All-in-One environment
Working across an increasingly          and potentially the database, and             Windows-based systems. An IBM
complex operational environment,        establishing new skills within Nattura        System Storage DS5020 disk system
Nattura Labs needed a more reliable     Labs. Some additional SAP NetWeaver           was also implemented to provide
and robust solution to run its IT       applications would remain on the              high-performance storage and offline
infrastructure and ensure sound         Windows platform, and Nattura Labs            backup capabilities.
business practices.                     wanted to create a mixed infrastructure
                                        capable of supporting each system             Says Miguel Herrera, “We migrated
                                        with the most appropriate technology.         our core SAP Business All-in-One
                                                                                      instance and Oracle databases to IBM
                                        Nattura Labs worked with IBM Global           Power 520 Express Edition servers
                                        Financing and IBM Business Partner            running the IBM AIX operating system.
                                        Consultores Informaticos GRC, S.A. de         We decided to switch to IBM because
                                        C.V. to finance a solution to replace its     of the reliability and performance that
                                        existing HP IT infrastructure.                the IBM servers offer — something we
                                                                                      were simply not receiving with the five
                                        The company selected IBM Power                HP servers we previously used.”
                                        servers for its UNIX environment
                                        and IBM System x servers for its
                                                                                                                                2
“It was of the utmost importance that
                                            we migrate to a robust and reliable
“We have made                               system that was fast, scalable and
 savings estimated                          provided better backup. We are very
 at 30 percent on                           happy with the SAP Business All-
 our annual IT costs.                       in-One upgrade and the IBM Power           Solution
 Our total cost of                          and System x servers, as we are
 ownership has been                         confident that the solution will sustain   Nattura Labs switched from an
 reduced by almost                          our business’s operations well into the    HP environment to two IBM Power
 one-third, generating                      future.”                                   servers and IBM System x and

 major savings for our                                                                 upgraded its SAP Business All-in-

 business.”                                 Miguel Herrera continues, “Replacing       One software to provide a highly
                                            our HP environment with the IBM            available, reliable and robust
  Miguel Agustin Chaves Herrera             Power and System x servers meant           infrastructure.
  IT Director, Nattura Labs                 that we were entitled to reduced license
                                            fees for our Oracle database software      The IBM solution enables Nattura
                                            because we require fewer processors.       Labs to create a solid IT backbone
“Simultaneously, we upgraded and            Our new leasing plan with IBM also         and optimize its business
extended our SAP Business All-in-           offers us significant tax benefits.”       processes.
One applications to take advantage
of new functionality. Even with the         “Altogether we have made savings
increased workload, the infrastructure      estimated at 30 percent on our annual
upgrade delivers faster response times      IT costs. Our total cost of ownership
and allows for further scalability. It is   has been reduced by almost one-
100 percent integrated with our IBM         third, generating major savings for our
infrastructure and is a vital part of our   business.”
ongoing business operations.”
                                            “We also estimate a 35 to 40
A key factor in the business case for the   percent workload reduction for the
migration has been the consolidation        IT department. This translates to
from five servers to two, which has         serious resource efficiencies for our
resulted in reduced database software       department, allowing us to concentrate
license fees.                               on other, more pressing matters for
                                            projects and strategies focused on
                                            the business goals, rather than daily
                                                                                                                            3
operations, as well as creating further      implementation was achieved at the
                                    efficiencies for our business. These         first attempt without any glitches along
                                    kinds of results ultimately speak for        the way, and the project was completed
                                    themselves.”                                 within budget.”


Key Solution Components             Easy migration to Power                      Working with IBM Global Financing also
                                    Systems                                      yielded numerous benefits, allowing
Industry                            Consultores Informaticos GRC                 Nattura Labs to manage its cash flow
Consumer Packaged Goods             managed the SAP software and Oracle          more effectively. The IBM financing
                                    database migration project and the IBM       solution enabled the company to pay
Applications                        Power and System x implementation            for all the hardware, software and
SAP® Business All-in-One®           process. The speed of the migration          services it needed using periodic, fixed
including financial accounting,     and the fact that the project met all        and predictable payments. This helped
warehouse management, materials     of its targets, including timelines and      align project costs with anticipated
management, quality management,     budgets, meant that the project was          benefits and minimize asset residual
and SAP NetWeaver® Business         completed with great success.                value realization and technology
Warehouse                                                                        obsolescence risks.
                                    Miguel Herrara reports, “The support
Hardware                            and advice we received from IBM and          In the future, the company can take
IBM® Power™ 520 Express, IBM        Consultores Informaticos were of the         advantage of IBM Global Asset
System x®, IBM System Storage®      highest standards. They fulfilled and        Recovery Services to recycle its assets
DS5020, IBM System Storage          even exceeded our expectations. The          and minimize its regulatory exposure
SAN24B-4 Express                    project was carried out very smoothly        risk.
                                    and this is surprising for a complete
Software                            migration of this size and complexity.”      Improved performance and
IBM AIX® 6.1, IBM Tivoli® Storage                                                reliability
Manager, Oracle.                    “We were very happy with the service         Nattura Labs chose to run SAP
                                    as all the goals we set out were             NetWeaver Business Warehouse (BW)
Services                            achieved in a very timely and efficient      on IBM System x servers, powered
IBM Business Partner Consultores    manner. Implementation of the SAP            by Intel Xeon processors. The BW
Informaticos GRC, IBM Global        All-in-One solution was very fast: it took   workload runs independently of the
Financing.                          approximately one month, starting on         main SAP servers, and users can
                                    11 January and finishing on 15 February.     therefore run reports exactly as they
                                    This period also included a ten-day test     please without impacting production
                                    stage prior to the go-live. The whole        systems.
                                                                                                                            4
“With shared, consistent data
“Replacing our HP                          throughout Nattura Labs, we are in a
 environment with                          position to understand our business
 the IBM Power and                         from the global perspective and take
 System x servers                          actions designed to help us achieve our   Business Benefits
 meant that we were                        corporate ambitions.”
 entitled to reduced                                                                 The IBM Power and System x
 license fees for our                                                                servers have reduced workload for
 Oracle database                                                                     the IT department by 35-40 percent,

 software because                                                                    reduced software license fees by

 we require fewer                                                                    around 30 percent, and cut the total

 processors. Our                                                                     cost of ownership by 30 percent.

 new leasing plan
                                                                                     The upgraded SAP Business All-in-
 with IBM also offers
                                                                                     One system ensures faster response
 us significant tax
                                                                                     times and simple management of IT
 benefits”                                                                           resources.
  Miguel Agustin Chaves Herrera
  IT Director, Nattura Labs                                                          The IBM Power and System x
                                                                                     solution offers high availability
                                                                                     and has eliminated unplanned
Miguel Herrara concludes, “Using SAP                                                 downtime.
NetWeaver BW allows us to analyze key
data such as operating margin, like-for-
like sales, regional comparisons, and
production costs over time and much
more, using transaction data extracted
directly from SAP Business All-in-
One. We consolidate information from
multiple sources to obtain summary
reports shared with financial and
production executives, who are then
able to take decisions based on solid
facts.”
                                                                                                                         5
IBM Deutschland GmbH
  D-70548 Stuttgart
  ibm.com/solutions/sap

	 IBM, the IBM logo, and ibm.com are trademarks
  of International Business Machines Corporation,
  registered in many jurisdictions worldwide. A
  current list of other IBM trademarks is available
  on the Web at “Copyright and trademark
  information” at http://www.ibm.com/legal/
  copytrade.shtml

	 Intel, the Intel logo, Intel Xeon and the Intel Xeon
  logo are trademarks or registered trademarks of
  Intel Corporation or its subsidiaries in the United
  States and other countries. UNIX is a registered
  trademark of The Open Group in the United
  States and other countries. Linux is a trademark
  of Linus Torvalds in the United States, other
  countries, or both. Microsoft, Windows, Windows
  NT, and the Windows logo are trademarks of
  Microsoft Corporation in the United States, other
  countries, or both.

	 Other company, product or service names may
  be trademarks, or service marks of others.

	 This case study illustrates how one IBM
  customer uses IBM and/or IBM Business Partner
  technologies/services. Many factors have
  contributed to the results and benefits
  described. IBM does not guarantee comparable
  results. All information contained herein was
  provided by the featured customer and/or IBM
  Business Partner. IBM does not attest to its
  accuracy. All customer examples cited represent
  how some customers have used IBM products
  and the results they may have achieved. Actual
  environmental costs and performance
  characteristics will vary depending on individual
  customer configurations and conditions.

	 This publication is for general guidance only.
  Photographs may show design models.

©	 Copyright IBM Corp. 2011. All rights reserved.




©	 Copyright 2011 SAP AG
   SAP AG
   Dietmar-Hopp-Allee 16
   D-69190 Walldorf

	 SAP, the SAP logo, SAP and all other SAP
  products and services mentioned herein are
  trademarks or registered trademarks of SAP AG in
  Germany and several other countries.




                      SPC03336-MXEN-01 (June 2011)

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Nattura Labs ensures high availability and reduces costs by migrating SAP Business All-in-One to IBM Power and IBM System x

  • 1. Nattura Labs reduces costs by Overview migrating SAP Business All-in-One to Challenge IBM Power and IBM System x Working across an increasingly Nattura Laboratorios (Nattura Labs) requirements of Nattura Labs. We complex operational environment, has set out to become a global brand faced reliability and backup issues, Nattura Labs needed a more reliable leader in the worldwide hair care and which sometimes meant that work and robust solution to run its IT styling marketplace. With more than would be lost and had to be re-done. infrastructure and ensure sound 2,000 employees in 63 countries and This was clearly a waste of resources business practices. an annual turnover of US$ 45 million, and completely unacceptable.” the Mexican-based company is rapidly Solution gaining ground in the hair care industry. “We needed to modernize our IT Nattura Labs switched from an infrastructure to ensure a solid, robust HP environment to two IBM Power Over the last thirty years since its and reliable system that would allow servers and IBM System x and formation, the company has expanded us to optimize our processes, handle upgraded its SAP Business All-in- from its Mexican base in Zapopan our present needs, and take care of One software to provide a highly Guadalajara, Jalisco, to sites across the our future requirements. This includes, available, reliable and robust world, extending both its geographic for example, our expansion into new infrastructure. reach and range of products. This markets, the creation of new and has created an increasingly complex diverse product lines and securing a Key benefits IT environment. Nattura Labs needed stronger international presence.” The IBM Power and System x to ensure that the backbone of all servers have reduced workload for its operations remained reliable and High availability and ease the IT department by 35-40 percent, robust in order to sustain its aggressive of use reduced software license fees by growth targets. Nattura Labs previously ran its around 30 percent, and cut the total SAP software environment on five cost of ownership by 30 percent. Miguel Agustin Chaves Herrera, IT centralized HP DL 350 servers, The IBM Power and System x Director for Nattura Labs says, “Our running the Microsoft Windows Server solution offers high availability previous IT infrastructure required a operating system. The increasingly and has eliminated unplanned major overhaul, as it was not up to the complex environment and the growth downtime. challenge of the current and future of the company meant that the Case study
  • 2. solution was no longer reliable, and costly downtime was placing Nattura Lab’s business at risk. The company “We are very happy decided on a complete overhaul of its with the SAP Business IT infrastructure, designed to create All-in-One upgrade Business Challenge a flexible, cost-effective platform that and the IBM Power would allow the company to grow and System x servers, Nattura Labs is seeking to position rapidly with the least possible IT as we are confident itself on the world market as a major complexity. that the solution will brand competitor in the hair styling sustain our business’s sector. The first step for the Nattura Labs operations well into team was to choose to move from the future.” The hair and skin care company the Windows operating environment has secured a presence in over to a UNIX-based platform, taking Miguel Agustin Chaves Herrera 63 countries with a growing list of advantage of its stability and scalability. IT Director, Nattura Labs products and customers. This implied migrating the core SAP Business All-in-One environment Working across an increasingly and potentially the database, and Windows-based systems. An IBM complex operational environment, establishing new skills within Nattura System Storage DS5020 disk system Nattura Labs needed a more reliable Labs. Some additional SAP NetWeaver was also implemented to provide and robust solution to run its IT applications would remain on the high-performance storage and offline infrastructure and ensure sound Windows platform, and Nattura Labs backup capabilities. business practices. wanted to create a mixed infrastructure capable of supporting each system Says Miguel Herrera, “We migrated with the most appropriate technology. our core SAP Business All-in-One instance and Oracle databases to IBM Nattura Labs worked with IBM Global Power 520 Express Edition servers Financing and IBM Business Partner running the IBM AIX operating system. Consultores Informaticos GRC, S.A. de We decided to switch to IBM because C.V. to finance a solution to replace its of the reliability and performance that existing HP IT infrastructure. the IBM servers offer — something we were simply not receiving with the five The company selected IBM Power HP servers we previously used.” servers for its UNIX environment and IBM System x servers for its 2
  • 3. “It was of the utmost importance that we migrate to a robust and reliable “We have made system that was fast, scalable and savings estimated provided better backup. We are very at 30 percent on happy with the SAP Business All- our annual IT costs. in-One upgrade and the IBM Power Solution Our total cost of and System x servers, as we are ownership has been confident that the solution will sustain Nattura Labs switched from an reduced by almost our business’s operations well into the HP environment to two IBM Power one-third, generating future.” servers and IBM System x and major savings for our upgraded its SAP Business All-in- business.” Miguel Herrera continues, “Replacing One software to provide a highly our HP environment with the IBM available, reliable and robust Miguel Agustin Chaves Herrera Power and System x servers meant infrastructure. IT Director, Nattura Labs that we were entitled to reduced license fees for our Oracle database software The IBM solution enables Nattura because we require fewer processors. Labs to create a solid IT backbone “Simultaneously, we upgraded and Our new leasing plan with IBM also and optimize its business extended our SAP Business All-in- offers us significant tax benefits.” processes. One applications to take advantage of new functionality. Even with the “Altogether we have made savings increased workload, the infrastructure estimated at 30 percent on our annual upgrade delivers faster response times IT costs. Our total cost of ownership and allows for further scalability. It is has been reduced by almost one- 100 percent integrated with our IBM third, generating major savings for our infrastructure and is a vital part of our business.” ongoing business operations.” “We also estimate a 35 to 40 A key factor in the business case for the percent workload reduction for the migration has been the consolidation IT department. This translates to from five servers to two, which has serious resource efficiencies for our resulted in reduced database software department, allowing us to concentrate license fees. on other, more pressing matters for projects and strategies focused on the business goals, rather than daily 3
  • 4. operations, as well as creating further implementation was achieved at the efficiencies for our business. These first attempt without any glitches along kinds of results ultimately speak for the way, and the project was completed themselves.” within budget.” Key Solution Components Easy migration to Power Working with IBM Global Financing also Systems yielded numerous benefits, allowing Industry Consultores Informaticos GRC Nattura Labs to manage its cash flow Consumer Packaged Goods managed the SAP software and Oracle more effectively. The IBM financing database migration project and the IBM solution enabled the company to pay Applications Power and System x implementation for all the hardware, software and SAP® Business All-in-One® process. The speed of the migration services it needed using periodic, fixed including financial accounting, and the fact that the project met all and predictable payments. This helped warehouse management, materials of its targets, including timelines and align project costs with anticipated management, quality management, budgets, meant that the project was benefits and minimize asset residual and SAP NetWeaver® Business completed with great success. value realization and technology Warehouse obsolescence risks. Miguel Herrara reports, “The support Hardware and advice we received from IBM and In the future, the company can take IBM® Power™ 520 Express, IBM Consultores Informaticos were of the advantage of IBM Global Asset System x®, IBM System Storage® highest standards. They fulfilled and Recovery Services to recycle its assets DS5020, IBM System Storage even exceeded our expectations. The and minimize its regulatory exposure SAN24B-4 Express project was carried out very smoothly risk. and this is surprising for a complete Software migration of this size and complexity.” Improved performance and IBM AIX® 6.1, IBM Tivoli® Storage reliability Manager, Oracle. “We were very happy with the service Nattura Labs chose to run SAP as all the goals we set out were NetWeaver Business Warehouse (BW) Services achieved in a very timely and efficient on IBM System x servers, powered IBM Business Partner Consultores manner. Implementation of the SAP by Intel Xeon processors. The BW Informaticos GRC, IBM Global All-in-One solution was very fast: it took workload runs independently of the Financing. approximately one month, starting on main SAP servers, and users can 11 January and finishing on 15 February. therefore run reports exactly as they This period also included a ten-day test please without impacting production stage prior to the go-live. The whole systems. 4
  • 5. “With shared, consistent data “Replacing our HP throughout Nattura Labs, we are in a environment with position to understand our business the IBM Power and from the global perspective and take System x servers actions designed to help us achieve our Business Benefits meant that we were corporate ambitions.” entitled to reduced The IBM Power and System x license fees for our servers have reduced workload for Oracle database the IT department by 35-40 percent, software because reduced software license fees by we require fewer around 30 percent, and cut the total processors. Our cost of ownership by 30 percent. new leasing plan The upgraded SAP Business All-in- with IBM also offers One system ensures faster response us significant tax times and simple management of IT benefits” resources. Miguel Agustin Chaves Herrera IT Director, Nattura Labs The IBM Power and System x solution offers high availability and has eliminated unplanned Miguel Herrara concludes, “Using SAP downtime. NetWeaver BW allows us to analyze key data such as operating margin, like-for- like sales, regional comparisons, and production costs over time and much more, using transaction data extracted directly from SAP Business All-in- One. We consolidate information from multiple sources to obtain summary reports shared with financial and production executives, who are then able to take decisions based on solid facts.” 5
  • 6. IBM Deutschland GmbH D-70548 Stuttgart ibm.com/solutions/sap IBM, the IBM logo, and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of other IBM trademarks is available on the Web at “Copyright and trademark information” at http://www.ibm.com/legal/ copytrade.shtml Intel, the Intel logo, Intel Xeon and the Intel Xeon logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks, or service marks of others. This case study illustrates how one IBM customer uses IBM and/or IBM Business Partner technologies/services. Many factors have contributed to the results and benefits described. IBM does not guarantee comparable results. All information contained herein was provided by the featured customer and/or IBM Business Partner. IBM does not attest to its accuracy. All customer examples cited represent how some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions. This publication is for general guidance only. Photographs may show design models. © Copyright IBM Corp. 2011. All rights reserved. © Copyright 2011 SAP AG SAP AG Dietmar-Hopp-Allee 16 D-69190 Walldorf SAP, the SAP logo, SAP and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries. SPC03336-MXEN-01 (June 2011)