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The Global Outlook of Business Intelligence
  Allen Keyte
  Director – CDP Group


IBM Insight Forum 09     Make change work for you
                                                    ®
2

     Outline
     O tli

          Context
          Trends & observations
          The analysts
          Local innovation & investment




IBM Insight Forum 09         Make change work for you
                                                            ®
3

     Company – CDP Group Profile
     C             G     P fil
    Capability
      p      y         Offices:    Auckland, Wellington, Christchurch, London
                                           ,       g ,               ,
                       Personnel: 30 ~ 20 professional services
                       Clients:    200+ ~ 150 BI, 60 FPM, 30 DW
                                                ,       ,
                       History:    33 years in business
                       Technology: Structured Information Management
                                   Strategy Management
                                   Business Intelligence
                                   Planning, Financial Consolidation
                                   Data Integration
                                   Data Management and Retention



IBM Insight Forum 09                    Make change work for you
                                                                                    ®
4

     Context
     C t t




IBM Insight Forum 09   Make change work for you
                                                      ®
presentation              5




                         integration




                       management
                                t




IBM Insight Forum 09   Make change work for you
                                                      ®
6




IBM Insight Forum 09   Make change work for you
                                                      ®
7

     Trends
     T   d
       1. Standardisation                   6. Dashboarding
       2. Mashups                           7. Collaboration
       3. Data quality                      8. Competency centre
       4. Governance                        9. Extending leverage
       5. Pre-built analytics               10. Strategy management




IBM Insight Forum 09            Make change work for you
                                                                          ®
8

     1. Standardisation
     1 St d di ti

          Analysts - 2 levels
               Infrastructure, training, support
                             ,        g, pp
               Aligned context & meaning


          Local
               Victoria University
               Kiwibank
               Ki ib k
          Financial & operational planning & reporting




IBM Insight Forum 09                 Make change work for you
                                                                    ®
9

              Standardisation




IBM Insight Forum 09     Make change work for you
                                                        ®
10

     2. Enhanced Visibility – M h
     2 E h     d Vi ibilit    Mashups

          Analysts
                  augmenting capabilities
                     g       g p
                  1/3 of analytic applications
          Mashups - logistics data / Google maps
          How far – estimated, actual, difference?

          Local – Manufacturing & distribution sector




IBM Insight Forum 09                  Make change work for you
                                                                  ®
11

    Mashups




IBM Insight Forum 09   Make change work for you
                                                       ®
12

     Mashups




IBM Insight Forum 09   Make change work for you
                                                   ®
13

     3. Data Quality
     3 D t Q lit

          Analysts – early planning, high impact
          2% bad data problem

          Data matching
          Survivorship
          Re-use

          Local - exceptions reporting logistics data
               Missing records, double-ups
               Vehicles into sites & service stations

IBM Insight Forum 09                Make change work for you
                                                                ®
14

     4. Governance – D t Stewardship
     4 G             Data St   d hi

          Analysts – semantic consistency

          What does something mean?
          Business dictionary
          Assigned responsibilities

          Local – Financial Services




IBM Insight Forum 09         Make change work for you
                                                         ®
15

      Business Glossary
          Create & manage vocabulary & relationships




IBM Insight Forum 09         Make change work for you
                                                             ®
16

      Business Glossary




IBM Insight Forum 09   Make change work for you
                                                       ®
17

      Business Glossary




IBM Insight Forum 09   Make change work for you
                                                       ®
18

     5. Pre-built A l ti
     5 P b ilt Analytics

          Analysts - Analytic Applications

          Repeating patterns of success

          Local - Sales analysis-in-a-box




IBM Insight Forum 09          Make change work for you
                                                          ®
19

     Pre-built A l ti
     P b ilt Analytics




IBM Insight Forum 09   Make change work for you
                                                   ®
20

     Pre-built A l ti
     P b ilt Analytics




IBM Insight Forum 09   Make change work for you
                                                   ®
21

     6. Dashboarding
     6 D hb     di

          Analysts – visual summary at-a-glance

          Presentation as important as data itself

          Local – widespread adoption




IBM Insight Forum 09          Make change work for you
                                                          ®
22

     Dashboarding
     D hb    di




IBM Insight Forum 09   Make change work for you
                                                   ®
23

     Dashboarding
     D hb    di




IBM Insight Forum 09   Make change work for you
                                                   ®
24

     7. Collaboration
     7 C ll b    ti

          Analysts – workflow, collaboration, social

          Process & people integration
          Chat, threads, tags

          Local – commentary solutions




IBM Insight Forum 09          Make change work for you
                                                          ®
25

     Collaboration
     C ll b   ti




IBM Insight Forum 09   Make change work for you
                                                   ®
26

     Collaboration
     C ll b   ti




IBM Insight Forum 09   Make change work for you
                                                   ®
27

     Collaboration
     C ll b   ti




IBM Insight Forum 09   Make change work for you
                                                   ®
28

     8.
     8 BI C
          Competency C t
               t     Centre

          Analysts – bridging the gap, key failure area

          Skeptical on value? Consulting waffle?
          Shared responsibility & ownership
          Greater understanding leads to greater uptake
          Virtual incorporating stewardship

          Local – NZ Customs Service



IBM Insight Forum 09          Make change work for you
                                                           ®
29

     9. Leverage
     9 L

          Planning, budgeting & forecasting – rolling with
          rapid changing market

          Performance management – integrated applications
                          g            g       pp
          e.g. rebates

          Strategy management – linking to corporate
          goals




IBM Insight Forum 09          Make change work for you
                                                              ®
30

     Leverage - R b t
     L          Rebates

          Promotional commitments for volume

          Promotional spend exposure
          Liabilities accurately forecast

          Contract performance & profitability
          Local – Beam Global




IBM Insight Forum 09           Make change work for you
                                                           ®
31

     10. Strategy M
     10 St t      Management
                           t

          Analysts – channeled BI artifacts

          Linking to corporate goals
          Overcome heavy voodoo

          Local – value in time of communication & alignment




IBM Insight Forum 09          Make change work for you
                                                                ®
32

     10. Strategy M
     10 St t      Management
                           t




IBM Insight Forum 09   Make change work for you
                                                   ®
33

     10. Strategy M
     10 St t      Management
                           t




IBM Insight Forum 09   Make change work for you
                                                   ®
34

     Trends
     T   d
       1. Standardisation                   6. Dashboarding
       2. Mashups                           7. Collaboration
       3. Data quality                      8. Competency centre
       4. Governance                        9. Extending leverage
       5. Pre-built analytics               10. Strategy management




IBM Insight Forum 09            Make change work for you
                                                                       ®
35




                       Thank
                       Th k you


                       Questions?




IBM Insight Forum 09    Make change work for you
                                                        ®

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CDP - Global Outlook for Business Intelligence

  • 1. The Global Outlook of Business Intelligence Allen Keyte Director – CDP Group IBM Insight Forum 09 Make change work for you ®
  • 2. 2 Outline O tli Context Trends & observations The analysts Local innovation & investment IBM Insight Forum 09 Make change work for you ®
  • 3. 3 Company – CDP Group Profile C G P fil Capability p y Offices: Auckland, Wellington, Christchurch, London , g , , Personnel: 30 ~ 20 professional services Clients: 200+ ~ 150 BI, 60 FPM, 30 DW , , History: 33 years in business Technology: Structured Information Management Strategy Management Business Intelligence Planning, Financial Consolidation Data Integration Data Management and Retention IBM Insight Forum 09 Make change work for you ®
  • 4. 4 Context C t t IBM Insight Forum 09 Make change work for you ®
  • 5. presentation 5 integration management t IBM Insight Forum 09 Make change work for you ®
  • 6. 6 IBM Insight Forum 09 Make change work for you ®
  • 7. 7 Trends T d 1. Standardisation 6. Dashboarding 2. Mashups 7. Collaboration 3. Data quality 8. Competency centre 4. Governance 9. Extending leverage 5. Pre-built analytics 10. Strategy management IBM Insight Forum 09 Make change work for you ®
  • 8. 8 1. Standardisation 1 St d di ti Analysts - 2 levels Infrastructure, training, support , g, pp Aligned context & meaning Local Victoria University Kiwibank Ki ib k Financial & operational planning & reporting IBM Insight Forum 09 Make change work for you ®
  • 9. 9 Standardisation IBM Insight Forum 09 Make change work for you ®
  • 10. 10 2. Enhanced Visibility – M h 2 E h d Vi ibilit Mashups Analysts augmenting capabilities g g p 1/3 of analytic applications Mashups - logistics data / Google maps How far – estimated, actual, difference? Local – Manufacturing & distribution sector IBM Insight Forum 09 Make change work for you ®
  • 11. 11 Mashups IBM Insight Forum 09 Make change work for you ®
  • 12. 12 Mashups IBM Insight Forum 09 Make change work for you ®
  • 13. 13 3. Data Quality 3 D t Q lit Analysts – early planning, high impact 2% bad data problem Data matching Survivorship Re-use Local - exceptions reporting logistics data Missing records, double-ups Vehicles into sites & service stations IBM Insight Forum 09 Make change work for you ®
  • 14. 14 4. Governance – D t Stewardship 4 G Data St d hi Analysts – semantic consistency What does something mean? Business dictionary Assigned responsibilities Local – Financial Services IBM Insight Forum 09 Make change work for you ®
  • 15. 15 Business Glossary Create & manage vocabulary & relationships IBM Insight Forum 09 Make change work for you ®
  • 16. 16 Business Glossary IBM Insight Forum 09 Make change work for you ®
  • 17. 17 Business Glossary IBM Insight Forum 09 Make change work for you ®
  • 18. 18 5. Pre-built A l ti 5 P b ilt Analytics Analysts - Analytic Applications Repeating patterns of success Local - Sales analysis-in-a-box IBM Insight Forum 09 Make change work for you ®
  • 19. 19 Pre-built A l ti P b ilt Analytics IBM Insight Forum 09 Make change work for you ®
  • 20. 20 Pre-built A l ti P b ilt Analytics IBM Insight Forum 09 Make change work for you ®
  • 21. 21 6. Dashboarding 6 D hb di Analysts – visual summary at-a-glance Presentation as important as data itself Local – widespread adoption IBM Insight Forum 09 Make change work for you ®
  • 22. 22 Dashboarding D hb di IBM Insight Forum 09 Make change work for you ®
  • 23. 23 Dashboarding D hb di IBM Insight Forum 09 Make change work for you ®
  • 24. 24 7. Collaboration 7 C ll b ti Analysts – workflow, collaboration, social Process & people integration Chat, threads, tags Local – commentary solutions IBM Insight Forum 09 Make change work for you ®
  • 25. 25 Collaboration C ll b ti IBM Insight Forum 09 Make change work for you ®
  • 26. 26 Collaboration C ll b ti IBM Insight Forum 09 Make change work for you ®
  • 27. 27 Collaboration C ll b ti IBM Insight Forum 09 Make change work for you ®
  • 28. 28 8. 8 BI C Competency C t t Centre Analysts – bridging the gap, key failure area Skeptical on value? Consulting waffle? Shared responsibility & ownership Greater understanding leads to greater uptake Virtual incorporating stewardship Local – NZ Customs Service IBM Insight Forum 09 Make change work for you ®
  • 29. 29 9. Leverage 9 L Planning, budgeting & forecasting – rolling with rapid changing market Performance management – integrated applications g g pp e.g. rebates Strategy management – linking to corporate goals IBM Insight Forum 09 Make change work for you ®
  • 30. 30 Leverage - R b t L Rebates Promotional commitments for volume Promotional spend exposure Liabilities accurately forecast Contract performance & profitability Local – Beam Global IBM Insight Forum 09 Make change work for you ®
  • 31. 31 10. Strategy M 10 St t Management t Analysts – channeled BI artifacts Linking to corporate goals Overcome heavy voodoo Local – value in time of communication & alignment IBM Insight Forum 09 Make change work for you ®
  • 32. 32 10. Strategy M 10 St t Management t IBM Insight Forum 09 Make change work for you ®
  • 33. 33 10. Strategy M 10 St t Management t IBM Insight Forum 09 Make change work for you ®
  • 34. 34 Trends T d 1. Standardisation 6. Dashboarding 2. Mashups 7. Collaboration 3. Data quality 8. Competency centre 4. Governance 9. Extending leverage 5. Pre-built analytics 10. Strategy management IBM Insight Forum 09 Make change work for you ®
  • 35. 35 Thank Th k you Questions? IBM Insight Forum 09 Make change work for you ®