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Utility AP - Best Practice, out of the box with Maximo Asset Management
1. Best Practice – Out of the Box
Glenn Clark
EAM Service Delivery Manager, Certus Solutions
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2. 2
Best Practice – Out of the Box
Extracting real business
benefits using best practice
b fit i b t ti
methodologies embedded in
innovative solutions like IBM
Maximo
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3. 4
Technology seen as an enabler
The 2008 IBM Global CEO Study revealed the top 3 external business
drivers
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Business expectations
Optimal outcome from investment in new systems
“Bang for buc s
a g o bucks”
Realising additional business benefits
Improved Productivity
Cost savings
Better performance from asset and human resources
Reducing operational down-times
Expectation is increasingly that enablers are available
out-of-the-box
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5. Business Unit Designation or other information 6
Optimising Systems Investment
Delivering additional business benefits from
replacements and upgrades
cf. Replacement/Like for Like
Identifying the benefits
Processes
Efficiency
Integrity
Information
Availability
Currency y
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6. Business Unit Designation or other information 7
The successful IT Project
Historically…
o
on time, a d o budge
e, and on budget
Holistically…..
delivers additional business benefits, that are:
foreseeable
measurable
achievable
Achieved !!!
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7. Business Unit Designation or other information 8
Measureable Business Benefits
Quantitative Benefits Qualitative Benefits:
•Labour Utilisation up by 10-20% •Improved warehouse productivity
•Asset utilisation up by 3-5% •Support for Sarbanes-Oxley compliance
•Increased planned maintenance by 50-80%
y •Improved regulatory/safety compliance
•New Equipment purchases down by 3-5% •More accurate data for improved
•Lost warranty recoveries up by 10-50% decision making and process definition
•On-hand inventory needs down by 20-30% •Improved work planning/coordination
•Inventory carrying costs down by 5 - 20% •Sales growth through improved service
•Material costs reduced by 5-10% • Repository for skills and experience
•Purchasing Labour reduced by 10-50% (corporate memory)
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8. Business Unit Designation or other information 9
Evolution of Asset Management
Traditionally,
Traditionally maintenance of equipment
Reactive Preventative Corrective ……
Extention into operations management
Trend is move towards service management
Maintenance now seen as a service
internally/externally
Services the organisation procures (eg outsourcing)
Services the organisation delivers
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9. Business Unit Designation or other information 10
Evolution of Asset Management
It s
It’s no longer just about the asset …
It’s also about its history and future
condition
… it’s about what
the asset does …
..and what it costs
both now and into
the future
… and it’s increasingly about the
service delivered to the customer
… and the safety of the delivery workforce,
compliance with industry regulation and
customer service level needs
needs.
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10. Business Unit Designation or other information 12
Innovations in Asset Mgt Systems
Select innovative systems from solution vendors and
business partners who have invested time and capital
in catering for the demands of your marketplace
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11. Business Unit Designation or other information 13
Accessibility of Best Practice
Required system attributes:
Highly co gu ab e p ocesses
g y configurable processes
Minimal development & customisation
Upgradeability
g y
Process automation
Flexible presentation techniques
Information in context
Role-based presentation
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12. Business Unit Designation or other information 14
Some examples of Best Practice
Role-Based User-Interfaces
Process Automation
Outsourced Resource Management
Procurement to Payment (P2P)
Labour R
L b Resource M Management
t
Realtime KPI’s
Condition Based
Condition-Based Maintenance
Failure Reporting
Mandated Safety Plans
Mobility Solutions
Linear Assets
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13. Business Unit Designation or other information 15
Some examples of Best Practice
Role-Based User-Interfaces
Process Automation
Outsourced Resource Management
Procurement to Payment (P2P)
Labour R
L b Resource M Management
t
Realtime KPI’s
Condition Based
Condition-Based Maintenance
Failure Reporting
Mandated Safety Plans
Mobility Solutions
Linear Assets
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14. Business Unit Designation or other information 17
Role-Based
Role Based Interface
What do I need to know ?
What do I need to do right now ?
Show me my assigned tasks, make it easy for me
How am I going?
KPI’s, results against plans, targets
Point out the important stuff
p
Highlight significant data (wood for trees)
Manage Multiple or Deputised Roles
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15. Business Unit Designation or other information
Role Based UI : Maintenance Supervisor 18
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16. Role Based UI : Purchasing Officer
Business Unit Designation or other information 19
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17. Business Unit Designation or other information 23
Process Automation
Major Benefits :
Efficiency
c e cy
Consistency
Compliance
Workflow
Processes mapped in the system
Embedded business rules
Escalations
Self-generating system events
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18. Business Unit Designation or other information 24
Workflow
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19. Business Unit Designation or other information 25
Workflow – User Inbox Assignment
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20. Business Unit Designation or other information 26
Workflow – Completing Assignment
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21. Business Unit Designation or other information 33
KPIs: Results, real-time, in your face
Results real time in-your-face
KPI : Key Performance Indicators
Qua
Quantifiable measures o ac
ab e easu es of activity & ou co es
y outcomes
Graphical presentation is optimal
Must be relevant to role & responsibilities
Must be able to respond and influence outcomes
Personal and/or collaborative
…
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22. Business Unit Designation or other information 34
KPIs – Dynamic and Meaningful
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23. Business Unit Designation or other information 41
Condition-Based
Condition Based Maintenance
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24. Business Unit Designation or other information 46
Safety Management
Hazards
By Location o Asset
y oca o or sse
By Activity
Precautions
Relative to each Hazard
Safety Equipment
Skills & Qualifications
Safety Plans
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25. Business Unit Designation or other information 47
Mandated Safety Plans
Safety Plans
Hazards & Precautions
a a ds ecau o s
Lock-out, & Tag-out
Safety Equipment
y
Associated with Job Plans
Printed with Work-Pack
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26. Business Unit Designation or other information 48
Mandated Safety Plans
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27. Business Unit Designation or other information 49
Linear Asset Management
Any asset with “length” that :
Has multiple c a ac e s cs that c a ge o e its length
as u p e characteristics a change over s e g
Has discrete attributes/data at specific points/segments
Has activity undertaken at specific points/segments
y g
Intersects with other assets at specific points
Roads Runways Conveyors
Railways Tracks Navigation Channels
Power Lines Rivers Fencelines
Pipe Lines Coastline Towers
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28. Business Unit Designation or other information 50
Linear Asset Models
Virtually segmentation of an asset - recognising specific attributes
that comprise it’s length and work performed along it
SH25 0 05 10 15 20 25 30 35
Surface Asphalt Chip Seal
Bridges
Speed Limit 50 100 80
Lanes 4 2
Intersections
WO 128 7 Trim Vegetation 27
WO 129 18 Inspect Crash Barriers 37
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29. 52
Thank
Th k you
Questions?
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