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The Social Media Imperative
Engage, Connect, Communicate to Succeed
Lori Greene
Digital Innovator

©2013 International Institute for Learning, Inc., All rights reserved.
You are Not in Charge Anymore

PETER GUTTMAN
PHOTOGRAPHY
57% of people talk to
people more online
than they do in real life
Source:Alex Trimpe via Ogilvy — February 21, 2011, ThinkQuarterly, Google
You Still Have Power

CHASE GUTTMAN
PHOTOGRAPHY
Earned Media

MEMPHIS
CVB
STRATEGY

TRANSPARENCY

CONVERSATION

SOCIAL SUCCESS

AWESOMENESS
Are YOU on the Fence?

PETER GUTTMAN
PHOTOGRAPHY
GIVE AWAY
YOUR
EXPERTISE
CONTENT
STRATEGY
Strategy Questions
What does your company do better than anyone else?
What will people actually come to your company for?
Does the content strategy support key objectives?

Does the content strategy help your customers do things quicker,
better, cheaper, smarter?
TRUST +
RELATIONSHIPS =
SOCIAL MEDIA
The ongoing quest for authenticity in
a world governed by image.
Human Interactions
Educate

Excite

CHASE GUTTMAN
PHOTOGRAPHY

Community

Engage
Q&A’s with industry luminaries

Content Types

Cool infographics pertinent to your topic area
Arresting photography
Breaking trade news

Comments on trending topics you have a stake in
Tips and tutorials
Behind the scenes videos
Top ten lists
Seasonal information
Weekly news summaries
PETER GUTTMAN
PHOTOGRAPHY

CHASE GUTTMAN
PHOTOGRAPHY

Information on popular employees

Quizzes and games
Competitions
Avoid the Killer ―P‖s
ENDLESS PROMOTIONS
TOO MANY PRONOUNCEMENTS
TALKING POLITICS
Use the 80/20 Rule
Read the Room
What do you think?
What would you do?
Who is your favorite?
How would you respond?
What can you do to make a difference?
PETER GUTTMAN
PHOTOGRAPHY

Exclusive Content
Editorial Calendar

EXCLUSIVE CONTENT
IGNITE
ENGAGEMENT
Tools
Make the World More Open and Connected
It’s Personal
PETER GUTTMAN PHOTOGRAPHY

Egypt
Instantly Connect People Everywhere
to What’s Most Important to Them
Billionaire Investor
CARL ICAHN on Twitter
Like

Follow

CHASE GUTTMAN
PHOTOGRAPHY
CHASE GUTTMAN
PHOTOGRAPHY

Calls to Action

Subscribe
PETER GUTTMAN PHOTOGRAPHY

Pinterest – Organize and Share
Beautiful Things You Find Online
PETER GUTTMAN PHOTOGRAPHY

Google Plus
Make
Sharing
Easy
PETER GUTTMAN
PHOTOGRAPHY

LISTEN to What is Being Said About Your Brand
Join the Conversation YOUR Customers
are Having WITHOUT You
AUSSIEGALL

Measure
CONVERSATION:
Exchange of
sentiments, observation
s, opinions, or ideas
JOSEPH FRANCIS

Amplification Rate
QUINN
DROMBROWSKI

Applause Rate
Economic Value
DAVID BECKWITH

Brand Evangelist
PETER GUTTMAN PHOTOGRAPHY

Awesomeness
PETER GUTTMAN
PHOTOGRAPHY

You Will Win
THANK YOU
GRACIAS
MERCI
TODA RABA
Questions?
Intelligence – Integrity – Innovation
We invite you to take a closer look at what we can accomplish together.
Please visit iil.com or contact learning@iil.com to learn more about our
training, consulting, coaching, customized courses and other pathways
for professional development.

Connect with Us:
facebook.com/IIL.Inc
@IILGlobal
bit.ly/IILlinkedin
©2013 International Institute for Learning, Inc., All rights reserved.

bit.ly/IILgoogle
youtube.com/IILGlobal
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The Social Media Imperative

Notas del editor

  1. The numbers of people on social media are staggering which is why every brand needs to be there. Your customers are there talking about you….
  2. It’s a tool like email marketing and advertising – although it’s powerful
  3. Quickly share information, gather market intelligence & insights,