Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Work Skills Occupations and Innovation 2010 Ser Inn Bman62052 4
1. Service Work – Skills, Professions, Occupations - and Innovation Barbara Jones & Ian Miles
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4. Gender & Full/Part-time composition of Employment – ECWS 2005 Services are more feminised – & often have substantial part-time work http://www.eurofound.europa.eu/ewco/surveys/
5. Data from European Working Conditions Survey 2005 Service Sector work – more liable to be dealing with customers More than half – more than 2/3
6. More from EWCS 2005 SOME Service Sector work is VERY IT-intensive – but not Hotels
7. Yet More from EWCS 2005 SOME Service Sector work is highly complex, some quite monotonous – but all sectors feature both types of work
8. Even More from EWCS 2005 SOME Service Sector work involves scope to learn and be creative
10. Features of Work across 4 Occupational Groups Europe 2005 – deviations from overall average for employees KIS work Own ideas New Things Complex Monotonous Unforeseen problems Use Internet Use computers Nonemployees
data, which confirm that KISA professions are engaged in the more complex, demanding, and knowledge-intensive forms of work. The CEDEFOP (2008) study suggests that these types of occupation will be become more prevalent in future years, as a result of structural change in the economy (growing importance of services) and in industries (growing importance of KISA work).